Systems and methods for suppressing repetitive notifications about messages in messaging groups

    公开(公告)号:US11470035B2

    公开(公告)日:2022-10-11

    申请号:US17009348

    申请日:2020-09-01

    申请人: RingCentral, Inc.

    发明人: Vlad Vendrow

    摘要: The present disclosure relates to systems and methods for suppressing repetitive notifications about messages in messaging groups. In one implementation, the system may include a memory storing instructions and a processor configured to execute the instructions. The instructions may include instructions to determine whether a first message in a first message group substantially matches a second message in a second message group; and after it is determined that a user associated with the first message group has accessed the first message, record the second message as a read message responsive to having determined that the same user is associated with the second message group.

    SYSTEM AND METHOD FOR DETERMINING A SOURCE AND TOPIC OF CONTENT FOR POSTING IN A CHAT GROUP

    公开(公告)号:US20220038298A1

    公开(公告)日:2022-02-03

    申请号:US17451042

    申请日:2021-10-15

    申请人: RingCentral, Inc.

    IPC分类号: H04L12/18 H04L12/58 G06F40/30

    摘要: A system for determining a source and topic of content for posting in a chat group is disclosed. The system includes a memory and at least one processor. The at least one processor may be configured to perform operations including identifying a user as a source of content; identifying a topic from the content using a language analysis application; determining, from the identified topic, a particular chat group from among a set of chat groups; and posting a portion of the content as a new message from the user in a message thread for the particular chat group.

    System and method for determining a source and topic of content for posting in a chat group

    公开(公告)号:US11196579B2

    公开(公告)日:2021-12-07

    申请号:US17027094

    申请日:2020-09-21

    申请人: RingCentral, Inc.

    IPC分类号: H04L12/18 G06F40/30 H04L12/58

    摘要: A system for determining a source and topic of content for posting in a chat group is disclosed. The system includes a memory and at least one processor. The at least one processor may be configured to perform operations including identifying a user as a source of content; identifying a topic from the content using a language analysis application; determining, from the identified topic, a particular chat group from among a set of chat groups; and posting a portion of the content as a new message from the user in a message thread for the particular chat group.

    System and method for managing calls

    公开(公告)号:US10225393B2

    公开(公告)日:2019-03-05

    申请号:US16037177

    申请日:2018-07-17

    申请人: RingCentral, Inc.

    发明人: Vlad Vendrow

    摘要: A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

    Message Management Methods and Systems
    107.
    发明申请

    公开(公告)号:US20180367964A1

    公开(公告)日:2018-12-20

    申请号:US16110191

    申请日:2018-08-23

    申请人: RingCentral Inc.

    发明人: Vlad Vendrow

    摘要: A communications device is disclosed. The communications device comprises a memory configured to store instructions and a processor configured to execute the instructions to receive data representing a message provided by a caller, determine at least an attribute of the message based on the received data, generate one or more options based on the attribute of the message, and present the one or more options to the caller to prompt the caller to take an additional action related to the message.