摘要:
A portal system for secure, aggregated and centralized management and access of disparate customer service and social networking environments is disclosed. A user interface provides multiple, parameter-based automated service scripts, each configured to utilize customer information. The scripts link to vendor-specific, scenario-specific, and social networking-specific interfaces that have common user interface elements. Shared and dedicated reverse automation gateways are configured to emulate the step-by-step self-service aspects of web sites and interactive voice response systems. The portal system eliminates or reduces inbound toll-free telephone charges for vendor contact centers and additionally links the same to social networking systems.
摘要:
A method and apparatus are provided to controllably compensate for distortions in an image produced by an LPD, where the distortion arises from the shape and/or angle of the viewing surface relative to the LPD. For example, the LPD can determine the angle of the viewing surface relative to the LPD and then adjust the horizontal and vertical scan mechanisms to return the image to its original configuration, such as rectangular.
摘要:
Described is a system and method for tracking an asset. The system may include a plurality of wireless access points and a computing arrangement communicating with the access points. The arrangement determines a location area of the device as a function of first data and a location of each of at least three access points of the plurality of the access points. The first data includes at least one of first signal strength data and second signal strength data. The first signal strength data is indicative of a strength of a first signal transmitted by the device and received by the at least three access points. The second signal strength data is indicative of a strength of a second signal transmitted by the at least three access points and received by the device. The location area is an area within a predetermined reception range of the at least three local access points. The arrangement determines the location of the device within the location area as a function of second data and a further location of each of the at least three further access points of the plurality of access points. The second data is indicative of a travel time of a third signal from the device to each of the at least three further access points.
摘要:
A method and apparatus are provided to controllably compensate for distortions in an image produced by an LPD, where the distortion arises from the shape and/or angle of the viewing surface relative to the LPD. For example, the LPD can determine the angle of the viewing surface relative to the LPD and then adjust the horizontal and vertical scan mechanisms to return the image to its original configuration, such as rectangular.
摘要:
A laser projection device suitable for displaying full color images is disclosed. The LPD includes a variety of techniques for modulating laser beams produced by one or more lasers with image data to controllably produce the image using a modified raster scan.
摘要:
Simplified data message terminals and data communicating voice terminals are described for providing additional functionality in a facility using a wireless data communication system. The simplified data message terminals provide message and paging communication to employees or customers in a simplified terminal configuration using the existing data communication system. By performing voice to data and data to voice conversions, the same system provides voice communication without interruption of data communication services.
摘要:
An abrasive, fluid jet cutting apparatus, and its method of construction and operation, are disclosed that reduce the wear and erosion problems typically experienced in the cutting jet's mixing tube. This improved fluid jet cutting apparatus comprises (a) a chamber having an inlet for receiving a pressurized fluid jet, a port for receiving a flow of abrasive particles which are entrained into the fluid jet, and an exit through which the fluid jet and entrained abrasives exit the chamber, (b) a mixing tube having an entry port for receiving said fluid jet and entrained abrasives, an inner wall for directing the flow of said fluid jet and entrained abrasives, and an outlet port through which said fluid jet and entrained abrasives exit said tube, wherein the tube entry port is proximate the chamber exit, (c) a lubricating fluid reservoir that surrounds at least a portion of the outer wall of the mixing tube, (d) wherein at least a portion of the mixing tube wall is porous, and (e) wherein the lubricating fluid passes from the lubricating reservoir and through the porous wall to lubricate at least a portion of the surface of the mixing tube wall so as to resist erosion of the tube wall when the fluid jet and entrained abrasives flow through the mixing tube.
摘要:
An optical scanner for scanning various optical indicia uses one or more tunable optical components for noise reduction purposes. The scanner may include a narrow band-pass tunable optical filter for passing selected wavelengths of incoming light. The scanner may also have a tunable light source, such as a tunable laser source, whereby the wavelength of the generated laser light is sensed and controlled by the scanner's electronic sub-system.
摘要:
An integrated scanner/radio includes a bar code reader and an RF transceiver integrated on a semiconductor substrate. The bar code reader includes a light source, a scanner for directing light from the light source across a bar code symbol, and a detector for detecting the light reflected from the bar code symbol and creating an electrical signal representative of the detected light. The RF transceiver includes an antenna for transmitting and receiving modulated RF carrier signals.
摘要:
An optical scanner for reading indicia having areas of different light reflectivity, such as bar code symbols includes a stationary, multi-surface, fold mirror having a first surface of a first aplanar profile and a second surface of a second, different aplanar profile.