SECURE CUSTOMER SERVICE PROXY PORTAL
    101.
    发明申请
    SECURE CUSTOMER SERVICE PROXY PORTAL 有权
    安全客户服务代码门户

    公开(公告)号:US20110110364A1

    公开(公告)日:2011-05-12

    申请号:US12767544

    申请日:2010-04-26

    IPC分类号: H04L12/66 H04M3/00 H04M11/00

    摘要: A portal system for secure, aggregated and centralized management and access of disparate customer service and social networking environments is disclosed. A user interface provides multiple, parameter-based automated service scripts, each configured to utilize customer information. The scripts link to vendor-specific, scenario-specific, and social networking-specific interfaces that have common user interface elements. Shared and dedicated reverse automation gateways are configured to emulate the step-by-step self-service aspects of web sites and interactive voice response systems. The portal system eliminates or reduces inbound toll-free telephone charges for vendor contact centers and additionally links the same to social networking systems.

    摘要翻译: 公开了一种用于安全,集中和集中管理和访问不同的客户服务和社交网络环境的门户系统。 用户界面提供多个基于参数的自动化服务脚本,每个脚本都配置为利用客户信息。 该脚本链接到具有特定于供应商,特定于场景的社交网络特定接口,具有通用的用户界面元素。 共享和专用的反向自动化网关被配置为模拟网站和交互式语音响应系统的逐步自助服务方面。 门户系统消除或减少供应商联络中心的入站免费电话费用,并将其与社交网络系统相连接。

    System and method for asset location in wireless networks
    103.
    发明申请
    System and method for asset location in wireless networks 有权
    无线网络中资产定位的系统和方法

    公开(公告)号:US20060194587A1

    公开(公告)日:2006-08-31

    申请号:US11067127

    申请日:2005-02-25

    IPC分类号: H04Q7/20

    摘要: Described is a system and method for tracking an asset. The system may include a plurality of wireless access points and a computing arrangement communicating with the access points. The arrangement determines a location area of the device as a function of first data and a location of each of at least three access points of the plurality of the access points. The first data includes at least one of first signal strength data and second signal strength data. The first signal strength data is indicative of a strength of a first signal transmitted by the device and received by the at least three access points. The second signal strength data is indicative of a strength of a second signal transmitted by the at least three access points and received by the device. The location area is an area within a predetermined reception range of the at least three local access points. The arrangement determines the location of the device within the location area as a function of second data and a further location of each of the at least three further access points of the plurality of access points. The second data is indicative of a travel time of a third signal from the device to each of the at least three further access points.

    摘要翻译: 描述了用于跟踪资产的系统和方法。 系统可以包括多个无线接入点和与接入点通信的计算装置。 该装置根据第一数据和多个接入点中的至少三个接入点中的每一个的位置确定设备的位置区域。 所述第一数据包括第一信号强度数据和第二信号强度数据中的至少一个。 第一信号强度数据指示由设备发送并由至少三个接入点接收的第一信号的强度。 第二信号强度数据指示由至少三个接入点发送并由设备接收的第二信号的强度。 位置区域是至少三个本地接入点的预定接收范围内的区域。 该布置根据第二数据和多个接入点中的至少三个其他接入点中的每一个的另一位置来确定设备在位置区域内的位置。 第二数据表示从设备到至少三个其他接入点中的每一个的第三信号的行进时间。

    Data communication device
    106.
    发明授权
    Data communication device 有权
    数据通信设备

    公开(公告)号:US06859134B1

    公开(公告)日:2005-02-22

    申请号:US09621766

    申请日:2000-07-21

    IPC分类号: G06F1/16 G08B5/22

    摘要: Simplified data message terminals and data communicating voice terminals are described for providing additional functionality in a facility using a wireless data communication system. The simplified data message terminals provide message and paging communication to employees or customers in a simplified terminal configuration using the existing data communication system. By performing voice to data and data to voice conversions, the same system provides voice communication without interruption of data communication services.

    摘要翻译: 描述简化的数据消息终端和数据通信语音终端,以便在使用无线数据通信系统的设施中提供额外的功能。 简化的数据消息终端使用现有的数据通信系统以简化的终端配置向员工或客户提供消息和寻呼通信。 通过对数据和数据进行声音进行语音转换,同一系统提供语音通信而不中断数据通信服务。

    Porous, lubricated mixing tube for abrasive, fluid jet
    107.
    发明授权
    Porous, lubricated mixing tube for abrasive, fluid jet 失效
    多孔润滑混合管用于磨料,流体喷射

    公开(公告)号:US06837775B2

    公开(公告)日:2005-01-04

    申请号:US10010663

    申请日:2001-12-06

    IPC分类号: B24C1/04 B24C5/04 B24B1/00

    CPC分类号: B24C5/04 B24C1/045

    摘要: An abrasive, fluid jet cutting apparatus, and its method of construction and operation, are disclosed that reduce the wear and erosion problems typically experienced in the cutting jet's mixing tube. This improved fluid jet cutting apparatus comprises (a) a chamber having an inlet for receiving a pressurized fluid jet, a port for receiving a flow of abrasive particles which are entrained into the fluid jet, and an exit through which the fluid jet and entrained abrasives exit the chamber, (b) a mixing tube having an entry port for receiving said fluid jet and entrained abrasives, an inner wall for directing the flow of said fluid jet and entrained abrasives, and an outlet port through which said fluid jet and entrained abrasives exit said tube, wherein the tube entry port is proximate the chamber exit, (c) a lubricating fluid reservoir that surrounds at least a portion of the outer wall of the mixing tube, (d) wherein at least a portion of the mixing tube wall is porous, and (e) wherein the lubricating fluid passes from the lubricating reservoir and through the porous wall to lubricate at least a portion of the surface of the mixing tube wall so as to resist erosion of the tube wall when the fluid jet and entrained abrasives flow through the mixing tube.

    Scanning system with adjustable optical characteristics
    108.
    发明授权
    Scanning system with adjustable optical characteristics 失效
    具有可调节光学特性的扫描系统

    公开(公告)号:US06705525B2

    公开(公告)日:2004-03-16

    申请号:US10256465

    申请日:2002-09-27

    IPC分类号: G06K710

    摘要: An optical scanner for scanning various optical indicia uses one or more tunable optical components for noise reduction purposes. The scanner may include a narrow band-pass tunable optical filter for passing selected wavelengths of incoming light. The scanner may also have a tunable light source, such as a tunable laser source, whereby the wavelength of the generated laser light is sensed and controlled by the scanner's electronic sub-system.

    摘要翻译: 用于扫描各种光学标记的光学扫描器使用一个或多个可调谐光学部件用于降噪目的。 扫描器可以包括用于通过选定波长的入射光的窄带通可调谐光学滤波器。 扫描器还可以具有可调光源,例如可调激光源,由此所产生的激光的波长由扫描仪的电子子系统感测和控制。

    Integrated bar code reader and RF transceiver
    109.
    发明授权
    Integrated bar code reader and RF transceiver 失效
    集成条码阅读器和RF收发器

    公开(公告)号:US06305607B1

    公开(公告)日:2001-10-23

    申请号:US09065867

    申请日:1998-04-24

    IPC分类号: G06K710

    摘要: An integrated scanner/radio includes a bar code reader and an RF transceiver integrated on a semiconductor substrate. The bar code reader includes a light source, a scanner for directing light from the light source across a bar code symbol, and a detector for detecting the light reflected from the bar code symbol and creating an electrical signal representative of the detected light. The RF transceiver includes an antenna for transmitting and receiving modulated RF carrier signals.

    摘要翻译: 集成的扫描器/收音机包括条形码阅读器和集成在半导体衬底上的RF收发器。 条形码读取器包括光源,用于引导来自光源的光穿过条形码符号的扫描仪,以及用于检测从条形码符号反射的光并产生表示检测到的光的电信号的检测器。 RF收发器包括用于发送和接收调制的RF载波信号的天线。