公开(公告)号：US20150169323A1

公开(公告)日：2015-06-18

申请号：US14106449

申请日：2013-12-13

Applicant: Infosys Limited

Inventor： Allahbaksh Mohammedali Asadullah ,  Basava Raju Muddu

IPC: G06F9/44

CPC classification number: G06F8/77

Abstract: The technique relates to a system and method for assessing modularity of a program written in an object oriented language. This technique involves receiving information related to modularization of the program written in the object oriented language. Then the modularization of the program is assessed by calculating object encapsulation metrics, partial types metrics, extension method metrics, delegates metrics and static variable usage metrics. Further, an assessment report of the modularization is generated with respect to the said metrics.

Abstract translation: 该技术涉及用于评估以面向对象语言编写的程序的模块化的系统和方法。 该技术涉及接收与以面向对象语言编写的程序的模块化相关的信息。 然后通过计算对象封装度量，部分类型度量，扩展方法度量，委托度量和静态变量使用度量来评估程序的模块化。 此外，相对于所述度量生成模块化的评估报告。

公开(公告)号：US20150161615A1

公开(公告)日：2015-06-11

申请号：US14099620

申请日：2013-12-06

Applicant: Infosys Limited

Inventor： Narayan Balasubramanian ,  Subha Mahesh ,  Nandavilasini Govindasamy ,  Gaurav Deshmukh

IPC: G06Q30/00 ,  G06Q10/06 ,  H04L29/06

CPC classification number: G06Q30/016 ,  G06Q10/063112 ,  H04L12/1822 ,  H04L65/1069

Abstract: A chat collaboration tool is disclosed. In particular, a network enabled chat session is established between a customer and an agent of an entity. The customer has a customer issue that is to be resolved by a specialist of the entity and not the agent via the chat session. A specialist query is generated based at least on information of the customer issue, wherein the specialist query includes one or more parameters specific at least to the customer issue. At least one available specialist capable of handling the customer issue is identified based on satisfied matches between attributes available specialists and corresponding parameters of the specialist query. The available specialist(s) are displayed on the agent's user interface wherein the agent is able to select an available specialist. A chat session is then established between the customer and the available specialist upon receiving the agent selection.

Abstract translation: 公开了聊天协作工具。 特别地，在客户和实体的代理之间建立了网络启用的聊天会话。 客户有一个客户问题，由实体的专家解决，而不是代理通过聊天会话解决。 至少基于客户问题的信息生成专家查询，其中专家查询包括至少针对客户问题具体的一个或多个参数。 基于可用专家的属性和专家查询的相应参数之间的匹配来识别至少一个能够处理客户问题的可用专家。 可用的专家将显示在代理的用户界面上，其中代理能够选择可用的专家。 然后在接收到代理选择之后，在客户和可用专家之间建立聊天会话。

公开(公告)号：US20150127546A1

公开(公告)日：2015-05-07

申请号：US14492166

申请日：2014-09-22

Applicant: INFOSYS LIMITED

Inventor： Ashutosh Saxena ,  Nitin Singh Chauhan

IPC: H04L29/06 ,  G06Q20/38

CPC classification number: H04L63/08 ,  G06Q20/3821 ,  G07F17/0028 ,  H04L12/2856 ,  H04L63/00 ,  H04L63/0807 ,  H04L63/108

Abstract: Techniques for providing internet services to a user through a toll free connection are provided. The techniques include receiving, from an Internet Access Point (IAP), a request for the internet services through the toll free connection provided by a Cloud Service Provider (CSP), wherein the CSP is selected by the user from a plurality of CSPs. Access credentials are received from IAP and are forwarded to the selected CSP. A token is received from the CSP if the user is authenticated by the CSP based on the access credentials. The token is sent to the IAP wherein the token is used by the user to access the Internet services through the toll free connection.

Abstract translation: 提供了通过免费连接向用户提供互联网服务的技术。 这些技术包括从因特网接入点（IAP）接收由云服务提供商（CSP）提供的通过免费连接的因特网服务的请求，其中CSP由用户从多个CSP中选择。 从IAP接收访问凭证，并转发到所选的CSP。 如果CSP基于访问凭证认证用户，则从CSP接收令牌。 令牌被发送到IAP，其中用户使用令牌通过免费连接来访问因特网服务。

公开(公告)号：US20150089478A1

公开(公告)日：2015-03-26

申请号：US14491644

申请日：2014-09-19

Applicant: Infosys Limited

Inventor： Bharath Cheluvaraju ,  Anjaneyulu Pasala

IPC: G06F9/44

CPC classification number: G06F8/71 ,  G06F8/72 ,  G06F8/75

Abstract: The technique relates to a method, device, and non-transitory computer readable medium for extracting cross language dependencies and estimating code change impact in software based on a plurality of dependency graphs, a network of the plurality of co-committed files and one or more predefined graph metrics. This technique involves extracting source code and revision history data from repository for construction of plurality of dependency graphs and a network of plurality of co-committed files in order to determine one or more cross language dependencies and code change impact in software system built using multiple programming languages, by analyzing the dependency graphs, the network of co-committed files and one or more predefined graph metrics. Finally, the output is visualized with the help of one or more graph visualization technique.

Abstract translation: 该技术涉及一种用于基于多个依赖图，多个共同提交文件的网络和一个或多个共同提交文件的提取跨语言依赖性和估计软件中的代码变化影响的方法，设备和非暂时计算机可读介质 预定义图表指标。 该技术涉及从存储库中提取源代码和修订历史数据，以构建多个依赖图和多个共同提交文件的网络，以便确定使用多个编程构建的软件系统中的一个或多个跨语言依赖性和代码变化影响 语言，通过分析依赖关系图，共同提交文件的网络和一个或多个预定义的图形度量。 最后，通过一个或多个图形可视化技术可以显示输出。

公开(公告)号：US20150081731A1

公开(公告)日：2015-03-19

申请号：US14490490

申请日：2014-09-18

Applicant: Infosys Limited

Inventor： Neeli Basanth Kumar ,  Manish Kumar

IPC: G06F17/30 ,  G06Q10/06

CPC classification number: G06F17/30988 ,  G06F17/30424 ,  G06F17/30657 ,  G06F17/30864 ,  G06Q10/06 ,  G06Q30/02

Abstract: The technique relates to a system and method for selecting process element variants in business processes. The technique involves receiving a process element execution request from at least one user. Then, determining a plurality of enterprise dimensions associated with the process element execution request. Thereafter, searching the process element variant corresponding to the plurality of enterprise dimensions in a declarative way based on a predefined dimensional hierarchy. Finally, selecting the process element variant for execution to accomplish the user request. This technique employs a declarative approach which eliminates the need define the variants for all possible combination of enterprise dimensions namely process, events, locations, organizations and data.

Abstract translation: 该技术涉及用于在业务流程中选择过程元素变体的系统和方法。 该技术涉及从至少一个用户接收过程元素执行请求。 然后，确定与过程元素执行请求相关联的多个企业维度。 此后，基于预定义的维度层次，以声明性方式搜索与多个企业维度相对应的过程元素变体。 最后，选择要执行的进程元素变量来完成用户请求。 这种技术采用了一种声明性方法，消除了对企业维度（即流程，事件，位置，组织和数据）的所有可能组合的定义。

公开(公告)号：US20140379539A1

公开(公告)日：2014-12-25

申请号：US14219895

申请日：2014-03-19

Applicant: Infosys Limited

Inventor： Shyam Kumar Doddavula ,  Arun Viswanathan ,  Mudit Kaushik ,  Raghavan Subramanian

IPC: G06Q20/14

CPC classification number: G06Q20/145 ,  G06Q30/04 ,  G07F17/0021

Abstract: The technique relates to a system and method for generating billing data of a composite cloud service. The technique tracks and meters manual service usage along with the infrastructure and software usage to generate billing data for the composite cloud service. The technique involves receiving a user request for the composite cloud service. After receiving the user request, one or more infrastructure, software and manual resources required to fulfill the user request are provisioned. Thereafter, the consumption of the one or more infrastructure, software and manual resources in real time to fulfill the user request is measured based on a predefined monitoring metrics. Finally, billing data for the composite cloud service is generated based on the measured consumption data of the one or more infrastructure, software and manual resources, a predefined chargeback model and a predefined billing policy.

Abstract translation: 该技术涉及用于生成复合云服务的计费数据的系统和方法。 该技术跟踪和计量手工服务使用以及基础设施和软件使用量，以生成复合云服务的计费数据。 该技术涉及接收用于复合云服务的用户请求。 在接收到用户请求之后，提供满足用户请求所需的一个或多个基础设施，软件和手动资源。 此后，基于预定义的监视度量来测量实时地实现用户请求的一个或多个基础设施，软件和手动资源的消耗。 最后，基于所测量的一个或多个基础设施，软件和手动资源的消耗数据，预定义的计费模型和预定义的计费策略来生成复合云服务的计费数据。

公开(公告)号：US20140378165A1

公开(公告)日：2014-12-25

申请号：US14220104

申请日：2014-03-19

Applicant: Infosys Limited

Inventor： Manoj Vijaykumar Jajoo

IPC: H04W4/02

CPC classification number: H04W4/021 ,  H04W4/02 ,  H04W4/025 ,  H04W64/00

Abstract: Embodiments provide a method and system for tracking a position of an object. The method may include creating a plurality of geofences on a map of a predefined location and identifying, by Wi-Fi trilateration, the position of the object within the created geofence. Further, a floor layout of the predefined location may be created by a handheld device. The position of the object can be represented on the created floor layout.

Abstract translation: 实施例提供了用于跟踪对象的位置的方法和系统。 该方法可以包括在预定位置的地图上创建多个地理围栏，并且通过Wi-Fi三边测量在所创建的地理围栏内识别对象的位置。 此外，可以由手持设备创建预定位置的楼层布局。 可以在创建的楼层布局上表示对象的位置。

公开(公告)号：US20140337209A1

公开(公告)日：2014-11-13

申请号：US14314244

申请日：2014-06-25

Applicant: INFOSYS LIMITED

Inventor： Rajashekara Visweswara MAIYA ,  Chandramouli KUNDAGRAMI

IPC: G06Q20/10 ,  H04L29/08

CPC classification number: G06Q20/108 ,  G06Q20/027 ,  G06Q40/02 ,  H04L67/2809

Abstract: A partner portal system for a financial sector including a processor tangible machine-readable media including code implementing at least common access functions including providing a partner administrative access defining partner role-based access control and a partner management framework feature defining a partner and assigning partner roles including a partner type and creating workflow for the partner, generic framework functions including managing partner-related settings including incentive and commission calculation including setting up a type of incentive scheme for the partner, common infrastructure requirement functions including a multilingual feature supporting interface screens to be displayed in a local language, a multi entity feature providing a multi-entity banking environment associating a bank across different geographies to use banking software in a single hosting environment, and a multi channel feature providing operating capabilities through multiple channels including mobile devices and centralized partnering branch offices, dashboard functions providing a single screen of key information regarding the partner, common alert mechanism functions including a common alert infrastructure broadcasting events and news to the partner, co-partnering functions including a partner collaboration feature supporting partner collaboration workflow, and service capabilities functions including a workflow transparency feature, an external system connectivity capabilities feature supporting, and an end-to-end customer servicing feature, where the partner portal system supports partner types including a direct selling agent, a retailer, a regulator, a travel agent, a prospector, and a broker.

Abstract translation: 用于金融部门的合作伙伴门户系统，包括处理器有形机器可读介质，其包括至少实现公共访问功能的代码，包括提供定义合作伙伴基于角色的访问控制的合作伙伴管理访问以及定义合作伙伴和分配伙伴角色的合作伙伴管理框架特征 包括合作伙伴类型和为合作伙伴创建工作流程，通用框架功能，包括管理合作伙伴相关设置，包括激励和佣金计算，包括为合作伙伴设置一种激励计划类型，通用基础设施需求功能，包括支持界面屏幕的多语言功能 以本地语言显示的多实体特征，提供多实体银行环境，将银行在不同地理位置相关联，以在单个托管环境中使用银行软件;以及多渠道特征，通过多个渠道提供操作能力 包括移动设备和集中式合作分支机构，仪表板功能提供关于合作伙伴的关键信息的单一屏幕，通用警报机制功能，包括向合作伙伴广播事件和新闻的共同警报基础设施功能，共同合作功能，包括合作伙伴协作功能支持合作伙伴 协作工作流程和服务功能功能，包括工作流透明度功能，外部系统连接功能支持功能和端到端客户服务功能，合作伙伴门户系统支持合作伙伴类型，包括直销代理，零售商， 监管机构，旅行社，探员和经纪人。

公开(公告)号：US20140337208A1

公开(公告)日：2014-11-13

申请号：US14314217

申请日：2014-06-25

Applicant: INFOSYS LIMITED

Inventor： Rajashekara Visweswara MAIYA ,  Chandramouli KUNDAGRAMI

IPC: G06Q20/10

CPC classification number: G06Q20/108 ,  G06Q20/027 ,  G06Q40/02 ,  H04L67/2809

Abstract: A banking portal system including a processor, memory coupled to the processor, a configuration storage including configuration data stored in a computer-readable storage medium, the configuration data including user information for a plurality of users registered with the banking portal system, where the plurality of users are from partner organizations of different business partner types including retail partner, regulator partner, and prospect partner; and portal functionality for conducting transactions with a bank in conjunction with the partner organizations, where the portal functionality includes retail-partner-specific functionality, regulator-partner-specific functionality, and prospect-partner-specific functionality.

Abstract translation: 一种银行门户系统，包括处理器，耦合到所述处理器的存储器，包括存储在计算机可读存储介质中的配置数据的配置存储器，所述配置数据包括为所述银行门户系统注册的多个用户的用户信息，其中所述多个 的用户来自不同业务伙伴类型的合作伙伴组织，包括零售合作伙伴，监管者合作伙伴和潜在客户; 以及门户功能，用于与合作伙伴组织一起进行与银行的交易，其中门户功能包括零售合作伙伴特定功能，与合作伙伴相关的特定功能以及潜在客户合作伙伴的功能。

公开(公告)号：US20140289253A1

公开(公告)日：2014-09-25

申请号：US14199831

申请日：2014-03-06

Applicant: Infosys Limited

Inventor： Swaminathan Natarajan ,  Krishnamurthy Sai Deepak ,  Prasanna Nagesh Teli ,  Venugopal Subbarao ,  Radha Krishna Pisipati

IPC: G06F17/30

CPC classification number: G06Q50/01 ,  G06Q10/101 ,  G06Q10/103 ,  G06Q30/0204 ,  G06Q30/0278

Abstract: Systems and methods for improved management of sentiments over conventional approaches are disclosed. Supervised approach is used to augment the rule-based approach for classification. Initially, sentiment evaluation is performed by the system using a rule based approach and an interface is provided to the user to give feedback on the correctness of evaluated sentiment. This feedback is used by the sentiment evaluation system to update the set of rule-based and also apply the supervised approach to train the classifier for evaluating complex posts.

Abstract translation: 公开了改善传统方法管理的系统和方法。 监督方法用于增加基于规则的分类方法。 最初，使用基于规则的方法由系统执行情绪评估，并且向用户提供接口以给出评估情绪的正确性的反馈。 情绪评估系统使用这种反馈来更新基于规则的集合，并且还应用监督方法来训练分类器来评估复杂的职位。