SYSTEM AND METHOD FOR PRIORITIZING MESSAGE TRANSCRIPTIONS
    151.
    发明申请
    SYSTEM AND METHOD FOR PRIORITIZING MESSAGE TRANSCRIPTIONS 有权
    用于优化信息转录的系统和方法

    公开(公告)号:US20120023173A1

    公开(公告)日:2012-01-26

    申请号:US12840910

    申请日:2010-07-21

    CPC classification number: H04L51/36

    Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing transcription resources. A system practicing the method retrieves a class of service for a subscriber recipient of a message deposited at a first server for transcription by a second server, determines a probability of near-term access of the message by the subscriber, assigns a weight to the message based on the class of service and the probability of the near-term access, and transcribes, at the second server, the message based on the weight. Classes of service can include a real-time class of service and/or one or more non-real-time class of service. The probability of near-term access can be based on subscriber presence, subscriber receipt of a new message notification, historical statistics of subscriber message access times, message urgency, and other message metadata. A channel manager can manage a finite number of channels between the first and second servers.

    Abstract translation: 本文公开了用于管理转录资源的系统,方法和非暂时的计算机可读存储介质。 实施该方法的系统为第一服务器上存储的用于第二服务器转录的消息的订户接收者检索服务类别,确定订户对消息进行近期访问的概率,为消息分配权重 基于服务类别和近期访问的概率,并且在第二服务器处基于权重转发消息。 服务等级可以包括实时服务等级和/或一个或多个非实时服务等级。 短期访问的概率可以基于用户存在,订户接收新消息通知,用户消息访问时间的历史统计信息,消息紧急性和其他消息元数据。 信道管理器可以管理第一和第二服务器之间的有限数量的信道。

    METHOD AND APPARATUS FOR DYNAMICALLY CONTROLLING INTERNET PROTOCOL PACKET HANDLING IN A VOICE OVER INTERNET PROTOCOL NETWORK
    152.
    发明申请
    METHOD AND APPARATUS FOR DYNAMICALLY CONTROLLING INTERNET PROTOCOL PACKET HANDLING IN A VOICE OVER INTERNET PROTOCOL NETWORK 有权
    在互联网协议网络的语音中动态控制互联网协议分组处理的方法和装置

    公开(公告)号:US20110141920A1

    公开(公告)日:2011-06-16

    申请号:US12635863

    申请日:2009-12-11

    CPC classification number: H04L41/0806 H04L47/2416

    Abstract: In one embodiment, the present disclosure is a method and apparatus for dynamically controlling Internet Protocol packet flows in a Voice over Internet Protocol network. In one embodiment, a method for controlling flows of packets in a network includes obtaining a list identifying at least one user element that is authorized to register with the network and dynamically configuring a manner in which at least one border element handles the packets in accordance with the list.

    Abstract translation: 在一个实施例中,本公开是用于在互联网协议网络中动态控制因特网协议分组流的方法和装置。 在一个实施例中,一种用于控制网络中的分组流的方法包括获得标识被授权向网络注册的至少一个用户单元的列表,并动态配置至少一个边界元素根据 列表。

    Automatic Integrated Escalation in a Unified Messaging System
    153.
    发明申请
    Automatic Integrated Escalation in a Unified Messaging System 有权
    统一消息系统中的自动集成升级

    公开(公告)号:US20110091028A1

    公开(公告)日:2011-04-21

    申请号:US12582374

    申请日:2009-10-20

    Abstract: A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages.

    Abstract translation: 至少部分地基于与进入通信相关联的用户标识指定来识别用户。 至少部分地通过将用户标识指定与一个或多个接收者数据库中的一个或多个条目进行比较,至少部分地基于所识别的用户和与消息接收者相关联的一个或多个地址簿来确定消息收件人。 传入的通信被路由到确定的消息接收者。 基于各种标准,升级过程在受理组织中实现为配置级别。 随着消息被升级并存放在与确定的消息收件人相关联的邮箱中,所确定的消息收件人被通知所存储的消息。

    Prioritized Prompt Ordering and Call Processing In Interactive Voice Response Systems
    154.
    发明申请
    Prioritized Prompt Ordering and Call Processing In Interactive Voice Response Systems 有权
    交互式语音应答系统中优先提示的订购和呼叫处理

    公开(公告)号:US20100329435A1

    公开(公告)日:2010-12-30

    申请号:US12491428

    申请日:2009-06-25

    Abstract: A system and method for processing a call to a destination associated with multiple group members in a unified messaging system by determining a prioritized order of the group members for presentation to caller and receiving a selection from the caller. The order of the group members can be determined based on call histories, address books, and distribution lists of the calling party and the group members of the destination. A weighted score is computed for each group member, and the group members are sorted based on the weighted scores. The sorted list of group members is then presented to the calling party for selection. Based on the calling party's selection the unified messaging system can further process the call.

    Abstract translation: 一种系统和方法,用于通过确定组成员的优先顺序来呈现给呼叫者并从呼叫者接收选择来处理与统一消息系统中的多个组成员相关联的目的地的呼叫。 可以根据主叫方和目的地的组成员的呼叫历史,地址簿和分发列表来确定组成员的顺序。 对每个组成员计算加权分数,并根据加权分数对组成员进行排序。 然后将组成员的排序列表呈现给主叫方进行选择。 基于主叫方的选择,统一消息系统可以进一步处理呼叫。

    Method and System for Automatically Defining Organizational Data in Unified Messaging Systems
    155.
    发明申请
    Method and System for Automatically Defining Organizational Data in Unified Messaging Systems 有权
    统一消息系统中自动定义组织数据的方法和系统

    公开(公告)号:US20100153455A1

    公开(公告)日:2010-06-17

    申请号:US12334968

    申请日:2008-12-15

    CPC classification number: H04L41/5064 H04L51/36

    Abstract: A method and system for automatically defining and provisioning organizational data in a unified messaging (UM) platform are disclosed. An adapter in a unified messaging platform connects to at least one client human resources database. Human resources information that is organized in an organizational hierarchy is retrieved from the human resources database, and hierarchical organizational data is automatically generated in the UM platform based on the organizational hierarchy of the human resources information retrieved from the human resources database. UM mailboxes are provisioned to messaging centers in the UM platform based on the hierarchical organizational data.

    Abstract translation: 公开了一种用于在统一消息(UM)平台中自动定义和配置组织数据的方法和系统。 统一消息平台中的适配器连接至少一个客户端人力资源数据库。 根据从人力资源数据库检索的人力资源信息的组织层次结构,从人力资源数据库中检索组织层次结构中的人力资源信息,并在UM平台中自动生成分级组织数据。 UM邮箱根据分层组织数据配置到UM平台中的邮件中心。

    Method and System for Managing Changes in Organizational Data in Unified Messaging Systems
    156.
    发明申请
    Method and System for Managing Changes in Organizational Data in Unified Messaging Systems 有权
    统一消息系统组织数据管理方法与系统

    公开(公告)号:US20100153340A1

    公开(公告)日:2010-06-17

    申请号:US12335021

    申请日:2008-12-15

    CPC classification number: G06F17/30516 G06Q10/10

    Abstract: A method and system for automatically managing changes to organizational data in a unified messaging (UM) platform are disclosed. A database snapshot is retrieved from a client human resources database. The database snapshot includes human resources information organized in an organizational hierarchy. A change is detected in the database snapshot from a previous database snapshot, and organizational data in the UM platform is automatically modified to reflect the detected change in the database snapshot. When the change is detected in the database snapshot, it is possible for the UM platform to automatically compose and send a message to at least one user associated with the change including potential modifications of the organization data. The organizational data in the UM platform can then be modified only in response to receiving approval of the potential modifications of the organizational data from at least one user associated with the change.

    Abstract translation: 公开了一种用于自动管理统一消息传递(UM)平台中组织数据更改的方法和系统。 从客户端人力资源数据库检索数据库快照。 数据库快照包括组织在组织层次结构中的人力资源信息。 在先前数据库快照的数据库快照中检测到更改,并自动修改UM平台中的组织数据,以反映检测到的数据库快照中的更改。 当在数据库快照中检测到更改时,UM平台可以自动撰写消息并向至少一个与更改相关联的用户发送消息,包括组织数据的潜在修改。 然后可以修改UM平台中的组织数据,以响应于从至少一个与更改相关联的用户的组织数据的潜在修改获得批准。

    METHOD FOR DEPROTECTING ARYL OR ALKYL SULFONAMIDES OF PRIMARY OR SECONDARY AMINES
    157.
    发明申请
    METHOD FOR DEPROTECTING ARYL OR ALKYL SULFONAMIDES OF PRIMARY OR SECONDARY AMINES 有权
    用于去除主要或次要氨基的亚芳基或亚氨基磺酰胺的方法

    公开(公告)号:US20090306391A1

    公开(公告)日:2009-12-10

    申请号:US12300409

    申请日:2007-02-13

    Abstract: The invention relates to a method for removing an alkyl sulfonyl or aryl sulfonyl protecting group from a primary or secondary amine by contacting an alkyl sulfonamide or an aryl sulfonamide with a Stage 0 or Stage I alkali metal-silica gel material in the presence of a solid proton source under conditions sufficient to form the corresponding amine. The invention also relates to a method for removing an alkyl sulfonyl or aryl sulfonyl protecting group from a primary or secondary amine by a) reacting an alkyl sulfonamide or an aryl sulfonamide with a Stage 0 or Stage I alkali metal-silica gel material, and b) subsequently reacting the reaction product from step a) with an electrophile or a proton source. Preferred Stage 0 or Stage I alkali metal-silica gel materials include Na, K2Na, and Na2K.

    Abstract translation: 本发明涉及通过在固体存在下使烷基磺酰胺或芳基磺酰胺与阶段0或阶段I碱金属 - 硅胶材料接触来从伯胺或仲胺除去烷基磺酰基或芳基磺酰基保护基的方法 质子源在足以形成相应胺的条件下。 本发明还涉及通过以下步骤从伯胺或仲胺除去烷基磺酰基或芳基磺酰基保护基的方法:a)使烷基磺酰胺或芳基磺酰胺与阶段0或阶段I碱金属 - 硅胶材料反应,b )随后使来自步骤a)的反应产物与亲电试剂或质子源反应。 优选的阶段0或阶段I碱金属 - 硅胶材料包括Na,K 2 Na和Na 2 K。

    APPARATUS AND METHOD FOR MULTIMEDIA COMMUNICATION
    159.
    发明申请
    APPARATUS AND METHOD FOR MULTIMEDIA COMMUNICATION 审中-公开
    多媒体通信的装置和方法

    公开(公告)号:US20090259821A1

    公开(公告)日:2009-10-15

    申请号:US12101213

    申请日:2008-04-11

    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive media content from a communication device where the media content is to be accessed by one or more recipients, determine a memory capacity available for storage of the media content where the memory capacity is associated with a mailbox of the one or more recipients, and allocate additional memory for storage of at least a portion of the media content, where at least a portion of the additional memory is allocated from memory of a mailbox associated with a sender of the media content. Other embodiments are disclosed.

    Abstract translation: 结合本公开的教导的系统可以包括例如具有控制器的服务器,该控制器从通信设备接收媒体内容,其中媒体内容将被一个或多个接收者访问,确定可用于存储媒体内容的存储器容量 所述媒体内容,其中所述存储器容量与所述一个或多个接收者的邮箱相关联,并且分配用于存储所述媒体内容的至少一部分的附加存储器,其中所述附加存储器的至少一部分从 与媒体内容的发送者相关联的邮箱。 公开了其他实施例。

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