Quarantined communications processing at a network edge

    公开(公告)号:US11463404B2

    公开(公告)日:2022-10-04

    申请号:US15485961

    申请日:2017-04-12

    Applicant: Avaya Inc.

    Abstract: Embodiments disclosed herein provide systems and methods for quarantining communications at a network edge by routing traffic through a specialized network edge system. In a particular embodiment a method provides, identifying criteria indicating whether certain network traffic should be handled by the specialized network edge system. The method further provides receiving first information about first network traffic received at a first network edge system for a communication network. In response to determining, based on the first information, that the first network traffic satisfies the criteria, the method provides routing the first network traffic through the specialized network edge system.

    Enhanced privacy and agent control in a co-browsing session

    公开(公告)号:US10462227B2

    公开(公告)日:2019-10-29

    申请号:US14576089

    申请日:2014-12-18

    Applicant: Avaya Inc.

    Abstract: Embodiments described herein provide systems and method for implementing privacy control in a co-browsing environment. In a particular embodiment, a method provides receiving an instruction in a co-browsing server to initiate a co-browsing session for a website with a first client and a second client. The method further provides receiving first privacy settings from the first client, wherein the first privacy settings indicate how the website should be presented at the second client. The method further provides presenting the website at the first client and presenting the website at the second client based on the first privacy settings.

    WEBRTC CALL RECORDING AT THE EDGE OF AN ENTERPRISE NETWORK
    15.
    发明申请
    WEBRTC CALL RECORDING AT THE EDGE OF AN ENTERPRISE NETWORK 有权
    WEBRTC呼叫记录在企业网络的边缘

    公开(公告)号:US20170054769A1

    公开(公告)日:2017-02-23

    申请号:US14832573

    申请日:2015-08-21

    Applicant: Avaya Inc.

    CPC classification number: H04L65/1096 H04L65/1063 H04L65/1069

    Abstract: Embodiments disclosed herein provide systems and methods for recording WebRTC communications at a network edge. In a particular embodiment a method provides, in an edge system of a communication network, receiving identification information that identifies a first endpoint and a second endpoint between which a first WebRTC communication will be established. The method further provides establishing the first WebRTC communication between the first and second endpoints through the edge system using the identification information. Also, the method provides identifying packets for the first WebRTC communication and recording the packets to a storage system.

    Abstract translation: 本文公开的实施例提供了用于在网络边缘记录WebRTC通信的系统和方法。 在特定实施例中,一种方法在通信网络的边缘系统中提供识别第一端点和第二端点之间的识别信息,其中将建立第一WebRTC通信。 该方法还提供使用识别信息通过边缘系统在第一和第二端点之间建立第一WebRTC通信。 此外,该方法提供用于第一WebRTC通信的识别分组并将分组记录到存储系统。

    SYSTEM AND METHOD FOR PREVENTION OF DENIAL OF SERVICE ATTACKS FOR HOSTED NETWORK ADDRESS TRANSLATOR
    16.
    发明申请
    SYSTEM AND METHOD FOR PREVENTION OF DENIAL OF SERVICE ATTACKS FOR HOSTED NETWORK ADDRESS TRANSLATOR 有权
    防止网络地址转换器服务攻击的系统和方法

    公开(公告)号:US20170012776A1

    公开(公告)日:2017-01-12

    申请号:US14794989

    申请日:2015-07-09

    Applicant: Avaya Inc.

    Abstract: To determine the correct media stream to latch onto, the system and method uses a hashing algorithm to uniquely identify a legitimate media stream. A first invite message is received at a Session Border Controller (SBC) to establish a communication session. For example a Session Initiation Protocol (SIP) INVITE is received. The first invite message comprises a first hash of a fingerprint. For example, the hash may be a hashed session key. A media message is received that contains the fingerprint to establish a media stream for the communication session. A second hash is created using the fingerprint in the media message. The first hash is compared to the second hash. In response to the first hash matching the second hash, a Network Address Translator (NAT) latches to an address and/or a port in the media message. Thus, the correct media stream is associated with the communication session.

    Abstract translation: 为了确定要锁存的正确的媒体流,系统和方法使用散列算法来唯一地标识合法的媒体流。 在会话边界控制器(SBC)处接收到第一邀请消息以建立通信会话。 例如,会话发起协议(SIP)INVITE被接收。 第一邀请消息包括指纹的第一散列。 例如,散列可以是散列会话密钥。 接收到包含指纹以建立通信会话的媒体流的媒体消息。 使用媒体消息中的指纹创建第二个散列。 将第一个散列与第二个散列进行比较。 响应于与第二散列匹配的第一哈希,网络地址转换器(NAT)锁存到媒体消息中的地址和/或端口。 因此,正确的媒体流与通信会话相关联。

    ENHANCED PRIVACY AND AGENT CONTROL IN A CO-BROWSING SESSION
    17.
    发明申请
    ENHANCED PRIVACY AND AGENT CONTROL IN A CO-BROWSING SESSION 审中-公开
    加强隐私和代理控制在一个共同的会议

    公开(公告)号:US20160182643A1

    公开(公告)日:2016-06-23

    申请号:US14576089

    申请日:2014-12-18

    Applicant: Avaya Inc.

    CPC classification number: H04L67/141 G06F21/6245 H04L63/10

    Abstract: Embodiments described herein provide systems and method for implementing privacy control in a co-browsing environment. In a particular embodiment, a method provides receiving an instruction in a co-browsing server to initiate a co-browsing session for a website with a first client and a second client. The method further provides receiving first privacy settings from the first client, wherein the first privacy settings indicate how the website should be presented at the second client. The method further provides presenting the website at the first client and presenting the website at the second client based on the first privacy settings.

    Abstract translation: 本文描述的实施例提供了用于在共同浏览环境中实现隐私控制的系统和方法。 在特定实施例中,一种方法提供在共同浏览服务器中接收指令以发起具有第一客户端和第二客户端的网站的共同浏览会话。 该方法还提供从第一客户端接收第一隐私设置,其中第一隐私设置指示如何在第二客户端呈现网站。 该方法进一步提供在第一客户端呈现网站,并且基于第一隐私设置在第二客户端呈现网站。

    Control for content channel in web real-time communication

    公开(公告)号:US10298652B2

    公开(公告)日:2019-05-21

    申请号:US14561000

    申请日:2014-12-04

    Applicant: Avaya Inc.

    Abstract: In order to provide compatibility between WebRTC communication endpoints and legacy communication endpoints that use BFCP, a web media gateways is used to establish a conference call between the communication endpoints that use WebRTC and the legacy communication endpoints that use BFCP. A floor command is received to control the floor of the conference call from a first communication endpoint. The floor command is translated from WebRTC into BFCP or from BFCP to WebRTC. The floor command is sent to the second communication endpoint. This allows a conference call where communication endpoints support both WebRTC and BFCP.

    QUALITY OF SERVICE FOR WEB REAL-TIME COMMUNICATION NETWORKS

    公开(公告)号:US20170163422A1

    公开(公告)日:2017-06-08

    申请号:US14958727

    申请日:2015-12-03

    Applicant: Avaya Inc.

    Abstract: A request to establish an encrypted media stream is received, by an edge server, for a Web Real-Time Communication (WebRTC) communication session between a first browser, and a second browser or gateway. The edge server is a boundary device between a first network and a second network. The edge server retrieves a tenant identifier for the encrypted media stream. The tenant identifier can identify a specific company or enterprise. In response to receiving the tenant identifier for the encrypted media stream for the WebRTC communication session, a list of one or more Quality-of-Service (QoS) parameters associated with the tenant is retrieved. For example, the list of QoS parameters may be based on a Service Level Agreement (SLA). The edge server dynamically sends a message to configure the second network to support the list of one or more QoS parameters associated with the tenant.

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