摘要:
A system and method for monitoring data transfer performance between a central facility and a vehicle that includes calculating the message latency between the transmission and receipt of a message from a call center to the vehicle, or vice-versa. The information can be used to generate a latency map that is useful in diagnosing wireless system problems and in deciding when and how to communicate with a vehicle depending upon its location.
摘要:
A method and system for monitoring and retrieving device usage for a device at a vehicle including storing a vehicle data record in the telematics unit, monitoring the device usage for device data, storing the device data at the vehicle, requesting the telematics unit to upload the device data, and transmitting the device data from the telematics unit to a remote location. At least one of the monitoring and the requesting is performed in accordance with the vehicle data record.
摘要:
A method of regulating data transmissions used with telematics-equipped vehicles. The steps include establishing a period of anticipated call center service outage, notifying a plurality of telematics units of the period of anticipated call center service outage, storing that outage information at the plurality of telematics units, and then when a call from the vehicle to the call center is desired during the service outage, the process implements a call handling procedure that delays most calls until the call center is available, but that provides alternative call solutions for urgent or occupant-placed calls. Once the call center is available, postponed calls can be staggered to avoid a large initial spike in calls received at the call center.
摘要:
A method and apparatus controls a communication mode of a mobile unit. Steps include detecting in the mobile unit an emergency signal; commencing a process of establishing communication from the mobile unit to a remote center in response to the detected emergency signal; providing an input prompt to a vehicle operator during the process of establishing communication with the remote center, wherein the input prompt requests response from the vehicle operator indicative of a status of emergency; canceling the communication if the response indicates there is no emergency; and completing the process of establishing communication from the mobile unit to the remote center if the canceling is not achieved.
摘要:
A method of gleaning localized information via at least one satellite television broadcast includes receiving, at a call center, information from at least one information source, the information relating to at least one incident and at least one geographic location. A geographic region for the at least one incident is defined based upon the information. A channel that is local to the defined geographic region is identified via a satellite television broadcast. The identified local television channel is monitored to gather additional information regarding the incident.
摘要:
A method for conducting a vehicle-related survey that gathers information regarding a specific area of interest from a vehicle user or vehicle hardware. In general, this method utilizes vehicle data to generate a survey having a variety of questions and instructions that are generally directed towards the area of interest. The instructions can be designed to place the vehicle into a predetermined configuration in an attempt to recreate a known vehicle problem or condition. Once the survey is generated, it is wirelessly sent from a call center or other remote facility to one or more vehicles over a wireless carrier system, and is then presented to the vehicle user. The responses provided can be stored locally, sent back to the call center for further analysis, or processed in a variety of different ways to find out more information regarding the area of interest.
摘要:
A method for remotely locking or unlocking vehicle functions including receiving a lock request at a vehicle telematics unit, modifying a vehicle identification number based on the request and locking or unlocking at least one vehicle function based on the modified vehicle identification number and the lock request.
摘要:
A demonstration method and module for demonstrating various features of a vehicle navigation system without activating the system at a back-end facility, such as a remote call center. The demonstration module comes with a variety of pre-established navigation demonstrations, each of which is designed for a particular geographic area. The demonstration module obtains a vehicle position reading from the vehicle navigation system, and then utilizes this reading to select the most appropriate demonstration experience for that area. The selected navigation demonstration is then played through one or more output devices in the vehicle, such as speakers and a graphical display. This enables a prospective customer to experience a local or familiar navigation demonstration, without taking the steps and incurring the expenses associated with activating the vehicle navigation system at the call center.
摘要:
The invention provides a system and method for activating an in-vehicle wireless communication device. A mobile identification number associated with the wireless communication device is provided. A broadcast signal containing the mobile identification number and a satellite radio subscriber identifier is received at an in-vehicle satellite radio receiver. The mobile identification number is stored in the wireless communication device based on the satellite radio subscriber identifier.
摘要:
The invention provides a method and system for remotely monitoring vehicle diagnostic trouble codes. A list including identifiers for one or more vehicle electronic modules and one or more diagnostic trouble codes is sent via a wireless network to a vehicle telematics unit. The telematics unit periodically sends a request to each electronic module on the list asking that module to report any diagnostic trouble codes associated with the module. If the telematics unit receives a diagnostic trouble code from the module in response to this request, the received diagnostic trouble code is compared with each diagnostic trouble code on the list. If the received diagnostic trouble code corresponds with a diagnostic trouble code on the list, a message is transmitted from the telematics unit to a call center. The call center determines the appropriate action to take in response to the diagnostic trouble code or codes detected.