SMS and packet data performance monitoring
    11.
    发明授权
    SMS and packet data performance monitoring 有权
    SMS和数据包数据性能监控

    公开(公告)号:US07953528B2

    公开(公告)日:2011-05-31

    申请号:US11963148

    申请日:2007-12-21

    IPC分类号: G06F7/00

    CPC分类号: H04W24/00 G01S5/0027

    摘要: A system and method for monitoring data transfer performance between a central facility and a vehicle that includes calculating the message latency between the transmission and receipt of a message from a call center to the vehicle, or vice-versa. The information can be used to generate a latency map that is useful in diagnosing wireless system problems and in deciding when and how to communicate with a vehicle depending upon its location.

    摘要翻译: 一种用于监视中央设施和车辆之间的数据传输性能的系统和方法,包括计算从呼叫中心到车辆的消息的发送和接收之间的消息等待时间,反之亦然。 这些信息可以用于生成延迟图,用于诊断无线系统问题,并根据其位置决定何时以及如何与车辆进行通信。

    METHOD AND SYSTEM OF MONITORING AND RETRIEVING DEVICE USAGE
    12.
    发明申请
    METHOD AND SYSTEM OF MONITORING AND RETRIEVING DEVICE USAGE 有权
    监控和检索设备使用的方法和系统

    公开(公告)号:US20100100441A1

    公开(公告)日:2010-04-22

    申请号:US12643151

    申请日:2009-12-21

    IPC分类号: H04Q9/00 G06Q30/00

    CPC分类号: G01C21/00 G06Q30/0254

    摘要: A method and system for monitoring and retrieving device usage for a device at a vehicle including storing a vehicle data record in the telematics unit, monitoring the device usage for device data, storing the device data at the vehicle, requesting the telematics unit to upload the device data, and transmitting the device data from the telematics unit to a remote location. At least one of the monitoring and the requesting is performed in accordance with the vehicle data record.

    摘要翻译: 一种用于监测和检索车辆设备的设备使用的方法和系统,包括将车辆数据记录存储在远程信息处理单元中,监控设备数据的设备使用情况,在车辆上存储设备数据,请求远程信息处理单元上传 设备数据,并将设备数据从远程信息处理单元传输到远程位置。 根据车辆数据记录执行监视和请求中的至少一个。

    METHOD OF VEHICLE NOTIFICATION OF CALL CENTER SERVICE INTERRUPTIONS
    13.
    发明申请
    METHOD OF VEHICLE NOTIFICATION OF CALL CENTER SERVICE INTERRUPTIONS 有权
    呼叫中心服务中断的车辆通知方法

    公开(公告)号:US20090161836A1

    公开(公告)日:2009-06-25

    申请号:US11963162

    申请日:2007-12-21

    IPC分类号: H04M3/22

    CPC分类号: H04M3/51 H04M3/5116

    摘要: A method of regulating data transmissions used with telematics-equipped vehicles. The steps include establishing a period of anticipated call center service outage, notifying a plurality of telematics units of the period of anticipated call center service outage, storing that outage information at the plurality of telematics units, and then when a call from the vehicle to the call center is desired during the service outage, the process implements a call handling procedure that delays most calls until the call center is available, but that provides alternative call solutions for urgent or occupant-placed calls. Once the call center is available, postponed calls can be staggered to avoid a large initial spike in calls received at the call center.

    摘要翻译: 一种调节与配备远程信息处理的车辆一起使用的数据传输的方法。 这些步骤包括建立预期的呼叫中心服务中断时段,在多个远程信息处理单元通知预期的呼叫中心服务中断期间,在多个远程信息处理单元处存储该中断信息,然后当从车辆到 在服务中断期间,呼叫中心是期望的,该过程实现呼叫处理过程,该过程延迟大多数呼叫直到呼叫中心可用,但是为紧急或占用呼叫提供替代呼叫解决方案。 一旦呼叫中心可用,推迟呼叫可以交错,以避免在呼叫中心接收的呼叫中的大量初始尖峰。

    Vehicle Emergency Communication Mode Method and Apparatus
    14.
    发明申请
    Vehicle Emergency Communication Mode Method and Apparatus 审中-公开
    车辆紧急通信模式方法与装置

    公开(公告)号:US20080143497A1

    公开(公告)日:2008-06-19

    申请号:US11611371

    申请日:2006-12-15

    IPC分类号: B60Q1/00

    摘要: A method and apparatus controls a communication mode of a mobile unit. Steps include detecting in the mobile unit an emergency signal; commencing a process of establishing communication from the mobile unit to a remote center in response to the detected emergency signal; providing an input prompt to a vehicle operator during the process of establishing communication with the remote center, wherein the input prompt requests response from the vehicle operator indicative of a status of emergency; canceling the communication if the response indicates there is no emergency; and completing the process of establishing communication from the mobile unit to the remote center if the canceling is not achieved.

    摘要翻译: 方法和装置控制移动单元的通信模式。 步骤包括在移动单元中检测紧急信号; 响应于检测到的紧急信号开始建立从移动单元到远程中心的通信的过程; 在与所述远程中心建立通信的过程中向车辆操作者提供输入提示,其中所述输入提示请求来自所述车辆操作者的指示紧急状态的响应; 如果响应表明没有紧急情况,取消通信; 并且如果没有实现取消,则完成从移动单元到远程中心建立通信的过程。

    Gleaning localized information via at least one satellite television broadcast
    15.
    发明申请
    Gleaning localized information via at least one satellite television broadcast 审中-公开
    通过至少一个卫星电视广播收集本地化信息

    公开(公告)号:US20080134257A1

    公开(公告)日:2008-06-05

    申请号:US11607211

    申请日:2006-12-01

    IPC分类号: H04N7/20

    摘要: A method of gleaning localized information via at least one satellite television broadcast includes receiving, at a call center, information from at least one information source, the information relating to at least one incident and at least one geographic location. A geographic region for the at least one incident is defined based upon the information. A channel that is local to the defined geographic region is identified via a satellite television broadcast. The identified local television channel is monitored to gather additional information regarding the incident.

    摘要翻译: 通过至少一个卫星电视广播来收集本地化信息的方法包括在呼叫中心从至少一个信息源接收与至少一个事件和至少一个地理位置相关的信息。 基于该信息来定义至少一个事件的地理区域。 通过卫星电视广播来识别本地定义的地理区域的频道。 监测确定的本地电视频道以收集有关事件的其他信息。

    METHOD FOR CONDUCTING VEHICLE-RELATED SURVEY
    16.
    发明申请
    METHOD FOR CONDUCTING VEHICLE-RELATED SURVEY 有权
    用于执行车辆相关调查的方法

    公开(公告)号:US20080051955A1

    公开(公告)日:2008-02-28

    申请号:US11467327

    申请日:2006-08-25

    IPC分类号: G06F19/00

    CPC分类号: G07C5/008

    摘要: A method for conducting a vehicle-related survey that gathers information regarding a specific area of interest from a vehicle user or vehicle hardware. In general, this method utilizes vehicle data to generate a survey having a variety of questions and instructions that are generally directed towards the area of interest. The instructions can be designed to place the vehicle into a predetermined configuration in an attempt to recreate a known vehicle problem or condition. Once the survey is generated, it is wirelessly sent from a call center or other remote facility to one or more vehicles over a wireless carrier system, and is then presented to the vehicle user. The responses provided can be stored locally, sent back to the call center for further analysis, or processed in a variety of different ways to find out more information regarding the area of interest.

    摘要翻译: 一种用于从车辆用户或车辆硬件收集关于特定感兴趣区域的信息的车辆相关调查的方法。 通常,该方法利用车辆数据来生成具有通常针对感兴趣区域的各种问题和指令的调查。 这些指令可被设计成将车辆置于预定的配置中,以试图重现已知的车辆问题或状况。 一旦调查生成,就通过无线运营商系统将其从呼叫中心或其他远程设备无线发送到一个或多个车辆,然后被呈现给车辆用户。 提供的响应可以在本地存储,发送回呼叫中心进行进一步分析,或以各种不同的方式进行处理,以了解有关感兴趣区域的更多信息。

    Method and Device for Demonstrating Features of a Vehicle Navigation System
    18.
    发明申请
    Method and Device for Demonstrating Features of a Vehicle Navigation System 有权
    用于演示车辆导航系统特征的方法和装置

    公开(公告)号:US20070276584A1

    公开(公告)日:2007-11-29

    申请号:US11420620

    申请日:2006-05-26

    IPC分类号: G01C21/00

    CPC分类号: G01C21/26

    摘要: A demonstration method and module for demonstrating various features of a vehicle navigation system without activating the system at a back-end facility, such as a remote call center. The demonstration module comes with a variety of pre-established navigation demonstrations, each of which is designed for a particular geographic area. The demonstration module obtains a vehicle position reading from the vehicle navigation system, and then utilizes this reading to select the most appropriate demonstration experience for that area. The selected navigation demonstration is then played through one or more output devices in the vehicle, such as speakers and a graphical display. This enables a prospective customer to experience a local or familiar navigation demonstration, without taking the steps and incurring the expenses associated with activating the vehicle navigation system at the call center.

    摘要翻译: 一种演示方法和模块,用于演示车辆导航系统的各种功能,而不在诸如远程呼叫中心之类的后端设施激活系统。 演示模块配有各种预先建立的导航演示,每个导航演示都是针对特定地理区域设计的。 演示模块从车辆导航系统获取车辆位置读数,然后利用该读数选择该区域最合适的演示体验。 然后,通过车辆中的一个或多个输出设备(例如扬声器和图形显示器)播放所选择的导航演示。 这使得潜在客户能够体验本地或熟悉的导航演示,而不采取步骤并产生与在呼叫中心激活车辆导航系统相关的费用。

    Method of activating an in-vehicle wireless communication device
    19.
    发明授权
    Method of activating an in-vehicle wireless communication device 有权
    激活车载无线通信设备的方法

    公开(公告)号:US07292848B2

    公开(公告)日:2007-11-06

    申请号:US10209014

    申请日:2002-07-31

    IPC分类号: H04M3/00

    CPC分类号: H04B7/1853

    摘要: The invention provides a system and method for activating an in-vehicle wireless communication device. A mobile identification number associated with the wireless communication device is provided. A broadcast signal containing the mobile identification number and a satellite radio subscriber identifier is received at an in-vehicle satellite radio receiver. The mobile identification number is stored in the wireless communication device based on the satellite radio subscriber identifier.

    摘要翻译: 本发明提供了一种用于激活车载无线通信设备的系统和方法。 提供与无线通信设备相关联的移动识别号码。 在车载卫星无线电接收机处接收包含移动识别号码和卫星无线电用户标识符的广播信号。 基于卫星无线电用户标识符将移动识别号码存储在无线通信设备中。

    Method and system for remotely monitoring vehicle diagnostic trouble codes
    20.
    发明授权
    Method and system for remotely monitoring vehicle diagnostic trouble codes 有权
    远程监控车辆诊断故障代码的方法和系统

    公开(公告)号:US06933842B2

    公开(公告)日:2005-08-23

    申请号:US10675343

    申请日:2003-09-30

    CPC分类号: B60R16/0234

    摘要: The invention provides a method and system for remotely monitoring vehicle diagnostic trouble codes. A list including identifiers for one or more vehicle electronic modules and one or more diagnostic trouble codes is sent via a wireless network to a vehicle telematics unit. The telematics unit periodically sends a request to each electronic module on the list asking that module to report any diagnostic trouble codes associated with the module. If the telematics unit receives a diagnostic trouble code from the module in response to this request, the received diagnostic trouble code is compared with each diagnostic trouble code on the list. If the received diagnostic trouble code corresponds with a diagnostic trouble code on the list, a message is transmitted from the telematics unit to a call center. The call center determines the appropriate action to take in response to the diagnostic trouble code or codes detected.

    摘要翻译: 本发明提供一种远程监控车辆诊断故障代码的方法和系统。 包括一个或多个车辆电子模块的标识符和一个或多个诊断故障代码的列表经由无线网络发送到车辆远程信息处理单元。 远程信息处理单元周期性地向列表上的每个电子模块发送请求,要求该模块报告与该模块相关联的任何诊断故障代码。 如果远程信息处理单元响应于该请求从模块接收到诊断故障代码,则将接收到的诊断故障代码与列表上的每个诊断故障代码进行比较。 如果接收到的诊断故障代码与列表中的诊断故障代码相对应,则从远程信息处理单元向呼叫中心发送消息。 呼叫中心确定响应诊断故障代码或检测到的代码采取的适当措施。