System and method for operating a chatbot

    公开(公告)号:US10817352B2

    公开(公告)日:2020-10-27

    申请号:US15936494

    申请日:2018-03-27

    Abstract: A method comprising operating a computerized chatbot to: calculate first and second scores representing a relevance of input received from a user to functionalities provided by respective first and second modules, respectively, of the chatbot; associate the first and second modules with respective first and second names; introducing the modules to the user using their associated names; selecting a module to interact with the user based on at least one of: a name mentioned by the user and a score and switching between the first and second modules based on the names.

    SYSTEM AND METHOD FOR OPERATING A CHATBOT
    12.
    发明申请

    公开(公告)号:US20190303218A1

    公开(公告)日:2019-10-03

    申请号:US15936494

    申请日:2018-03-27

    Abstract: A method comprising operating a computerized chatbot to: calculate first and second scores representing a relevance of input received from a user to functionalities provided by respective first and second modules, respectively, of the chatbot; associate the first and second modules with respective first and second names; introducing the modules to the user using their associated names; selecting a module to interact with the user based on at least one of: a name mentioned by the user and a score and switching between the first and second modules based on the names.

    MULTI OBJECTIVE DESIGN SELECTION
    14.
    发明申请
    MULTI OBJECTIVE DESIGN SELECTION 审中-公开
    多目标设计选择

    公开(公告)号:US20160306899A1

    公开(公告)日:2016-10-20

    申请号:US15007234

    申请日:2016-01-27

    Abstract: A method of selecting a group from a plurality of multi objective designs which comply with a plurality of objectives. The method comprises providing a plurality of multi objective designs, each the multi objective design having a plurality of multi objective design objective values which comply with at least one constraint of a Pareto Frontier of an objective space of a plurality of objectives, selecting a group from the plurality of multi objective designs, each member of the group is selected according to a match between at least one objective of respective the plurality of objectives and at least one of a respective gain threshold and a respective loss threshold, and outputting the group.

    Abstract translation: 从符合多个目标的多个多目标设计中选择组的方法。 该方法包括提供多个多目标设计,每个多目标设计具有多个符合多个目标的客观空间的帕累托前沿的至少一个约束的多目标设计目标值,从多个目标设计中选择一组 所述多个多目标设计中,根据所述多个目标的至少一个目标与相应的增益阈值和相应的损失阈值中的至少一个之间的匹配来选择所述组中的每个成员,并输出所述组。

    Multi objective design selection
    17.
    发明授权

    公开(公告)号:US10546249B2

    公开(公告)日:2020-01-28

    申请号:US15007234

    申请日:2016-01-27

    Abstract: A method of selecting a group from a plurality of multi objective designs which comply with a plurality of objectives. The method comprises providing a plurality of multi objective designs, each the multi objective design having a plurality of multi objective design objective values which comply with at least one constraint of a Pareto Frontier of an objective space of a plurality of objectives, selecting a group from the plurality of multi objective designs, each member of the group is selected according to a match between at least one objective of respective the plurality of objectives and at least one of a respective gain threshold and a respective loss threshold, and outputting the group.

    COMPUTERIZED DIALOG SYSTEM IMPROVEMENTS BASED ON CONVERSATION DATA

    公开(公告)号:US20220059097A1

    公开(公告)日:2022-02-24

    申请号:US17000397

    申请日:2020-08-24

    Abstract: The computer receives a group of conversation data associated with the escalation node, identifies agent responses in the conversation data, and clusters them into agent response types. The computer identifies dialog state feature value sets for the conversations. The computer identifies feature value set associations with response types, and generates, Boolean expressions representing the feature value sets associated with each of the response types. The computer makes a recommendation to add to at least one child node for the escalation node, with the child node corresponding to one of the response types. The child node has, as an entry condition, the Boolean expression for the response type to which the child node corresponds. The child node has as an action, which according to some aspects, provides a response representative of the cluster of agent responses for the response type to which the child node corresponds.

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