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公开(公告)号：US07873156B1
公开(公告)日：2011-01-18
申请号：US11540306
申请日：2006-09-29
申请人： Christopher D. Blair
发明人： Christopher D. Blair
IPC分类号： H04M3/00
CPC分类号： H04M3/5175 , G06Q10/00
摘要： Systems and methods for analyzing contact center interactions are provided. In this regard, a representative method includes: receiving information corresponding to an interaction between a contact center agent and a customer; and assessing quality of the interaction based, at least in part, on information corresponding to at least one of: a history of the customer; and an event corresponding to the customer and occurring subsequent to the interaction.
摘要翻译： 提供了分析接触中心相互作用的系统和方法。 在这方面，代表性的方法包括：接收对应于联络中心代理和客户之间的交互的信息; 以及至少部分地基于对应于以下中的至少一个的信息来评估所述交互的质量：所述客户的历史; 以及与客户相对应并且在交互之后发生的事件。
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公开(公告)号：US07228094B2
公开(公告)日：2007-06-05
申请号：US11063908
申请日：2005-02-22
IPC分类号： G03G15/08
CPC分类号： G03G15/0818 , G03G2215/0634
摘要： A donor member useful in ionographic or electrophotographic apparatuses and useful in hybrid scavengeless development units, having a substrate and an outer coating having a nano-size powder.
摘要翻译： 用于阴离子或电子照相设备中的供体构件，其可用于杂交清扫开发单元，其具有基底和具有纳米尺寸粉末的外涂层。
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13.发明授权Composite coating for mold insert and method for making a coated mold insert 有权用于模具插入件的复合涂层和用于制造涂覆模具插件的方法公开(公告)号：US07178780B2
公开(公告)日：2007-02-20
申请号：US10815073
申请日：2004-03-31
IPC分类号： B29C33/38
CPC分类号： H01F7/0268 , B29C33/56 , B29C45/37 , H01F41/0266
摘要： A mold used to form a magnetic member includes a mold body having a mold opening, a mold support that supports the mold cavity, and a mold insert. The mold insert is disposed in the mold opening of the mold body to form a mold cavity. The mold insert is coated with a coating to protect the mold body from chemical attack and abrasive wear of the mold material. The coating comprises an electroless nickel layer formed on or over the mold insert, and a chromium nitride layer formed on or over the electroless nickel layer. The mold insert can be formed of beryllium-copper (Be—Cu).
摘要翻译： 用于形成磁性构件的模具包括具有模具开口的模具主体，支撑模腔的模具支撑件和模具插入件。 模具插入件设置在模具主体的模具开口中以形成模腔。 模具插入件涂覆有涂层以保护模具体免受模具材料的化学侵蚀和磨损磨损。 涂层包括形成在模具插入件上或上方的无电镍层，以及形成在无电镀镍层上或之上的氮化铬层。 模具插入件可以由铍铜（Be-Cu）形成。
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公开(公告)号：US07050743B2
公开(公告)日：2006-05-23
申请号：US10852202
申请日：2004-05-25
申请人： Christopher D. Blair , Thomas P. Debies , Ken M. Cerrah , Anne L. Wickett , Kevin H. Taft , Kristen V. Baines
发明人： Christopher D. Blair , Thomas P. Debies , Ken M. Cerrah , Anne L. Wickett , Kevin H. Taft , Kristen V. Baines
IPC分类号： G03G15/02
CPC分类号： G03G15/0258 , G03G2215/027 , Y10S430/102
摘要： The invention is directed to self-regenerative, polymeric coatings and methods of using the coatings in xerography to increase the life and effectiveness of catalytic surfaces, such as, for example, charging device surfaces, by neutralizing ozone and nitrogen oxide species.
摘要翻译： 本发明涉及自再生的聚合物涂层和在静电复印中使用涂层的方法，通过中和臭氧和氮氧化物物质来增加催化表面（例如充电装置表面）的寿命和有效性。
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公开(公告)号：US06733891B1
公开(公告)日：2004-05-11
申请号：US09584373
申请日：2000-05-31
IPC分类号： B32B1706
CPC分类号： C03C8/08 , C03C4/16 , C03C17/02 , C03C17/04 , Y10T29/49563 , Y10T428/2933
摘要： Rolls include a core and a glass outer coating on the core. The glass can be electrically charged and discharged. The outer coatings have smooth finishes and controlled electrical properties. The outer coatings can also provide selected mechanical, chemical and thermal properties. The rolls can be used in various applications in which controlled electrical properties are desired. For example, the rolls can be used as charge donor rolls in electrostatographic imaging apparatus.
摘要翻译： 辊子包括芯部和芯部上的玻璃外部涂层。 玻璃可以充电和放电。 外涂层具有光滑的表面处理和受控的电性能。 外涂层还可以提供选择的机械，化学和热性能。 辊可用于需要受控电性能的各种应用中。 例如，辊可用作静电摄影成像装置中的电荷供体辊。
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公开(公告)号：US5432798A
公开(公告)日：1995-07-11
申请号：US1226
申请日：1993-01-06
申请人： Christopher D. Blair
发明人： Christopher D. Blair
CPC分类号： H04L1/1635 , H04L1/1685 , H04L1/1874
摘要： A method of multipoint communications utilizes a protocol in which data messages (10) sent by a primary source are multicast to a plurality of secondary receiving stations (S.sub.1 . . . S.sub.n). Each message packet contains a control field comprising a station identifier code (14) and an instruction for the specified station to acknowledge a predetermined number of messages. Each successive message packet comprises a station identifier code which differs in an alterable set cyclical sequence. Thus, acknowledgements of correct receipt of data are taken in a cycle of length L such that in a space of L messages each receiver must acknowledge at least once. In this way the primary source need only keep the L latest messages because all the stations have acknowledged correct receipt of at least up to the current message minus L. The multipoint communications method uses a protocol which can be applied to existing communications networks.
摘要翻译： 一种多点通信的方法利用了由主源发送的数据消息（10）多播到多个辅助接收站（S1 ... Sn）的协议。 每个消息分组包含控制字段，该控制字段包括站标识码（14）和用于指定站确认预定数量消息的指令。 每个连续的消息分组包括以可变的设置循环序列不同的站标识符代码。 因此，在长度为L的周期中采取对数据的正确接收的确认，使得在L个消息的空间中，每个接收者必须至少确认一次。 以这种方式，主要源仅需要保留L个最新消息，因为所有站已经确认至少达到当前消息的正确接收减去L.多点通信方法使用可应用于现有通信网络的协议。
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公开(公告)号：US08802344B2
公开(公告)日：2014-08-12
申请号：US12966183
申请日：2010-12-13
申请人： Zhen Lai , Chieh-Min Cheng , Zhaoyang Ou , Christopher D. Blair
发明人： Zhen Lai , Chieh-Min Cheng , Zhaoyang Ou , Christopher D. Blair
CPC分类号： G03G9/0804 , G03G9/0823 , G03G9/08797
摘要： A process for making toner particles is provided. In embodiments, a suitable process includes adding a washing aid agent to toner particles at the time of washing the toner particles prior to their drying and recover. The washing aid agent assist in the removal of ionic species, including surfactants and ions that are part of the emulsion aggregation process, from the resulting toner particles. Utilization of the washing aid agent produces toner particles having improved charging characteristics.
摘要翻译： 提供了制备调色剂颗粒的方法。 在实施方案中，合适的方法包括在洗涤调色剂颗粒进行干燥和回收之前向调色剂颗粒中加入洗涤助剂。 洗涤助剂可以从所得调色剂颗粒中去除离子物质，包括作为乳液聚集过程的一部分的表面活性剂和离子。 洗涤助剂的利用产生具有改进的充电特性的调色剂颗粒。
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公开(公告)号：US08315867B1
公开(公告)日：2012-11-20
申请号：US11691521
申请日：2007-03-27
IPC分类号： G10L15/00
CPC分类号： G10L21/045
摘要： Systems and methods for analyzing communication sessions are provided. A representative method includes: recording the communication session; identifying those portions of the communication session not containing speech of at least one of an agent and a customer; and performing processing on the recording of the communication session based, at least in part, on whether the portions contain speech of at least one of the agent and the customer.
摘要翻译： 提供了分析通信会话的系统和方法。 一种代表性的方法包括：记录通信会话; 识别通信会话中不包含代理和客户中的至少一个的语音的那些部分; 以及至少部分地基于所述部分是否包含所述代理和所述客户中的至少一个的语音来执行对所述通信会话的记录的处理。
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公开(公告)号：US20120148950A1
公开(公告)日：2012-06-14
申请号：US12966183
申请日：2010-12-13
申请人： Zhen Lai , Chieh-Min Cheng , Zhaoyang Ou , Christopher D. Blair
发明人： Zhen Lai , Chieh-Min Cheng , Zhaoyang Ou , Christopher D. Blair
IPC分类号： G03G9/08
CPC分类号： G03G9/0804 , G03G9/0823 , G03G9/08797
摘要： A process for making toner particles is provided. In embodiments, a suitable process includes adding a washing aid agent to toner particles at the time of washing the toner particles prior to their drying and recover. The washing aid agent assist in the removal of ionic species, including surfactants and ions that are part of the emulsion aggregation process, from the resulting toner particles. Utilization of the washing aid agent produces toner particles having improved charging characteristics.
摘要翻译： 提供了制备调色剂颗粒的方法。 在实施方案中，合适的方法包括在洗涤调色剂颗粒进行干燥和回收之前向调色剂颗粒中加入洗涤助剂。 洗涤助剂可以从所得调色剂颗粒中去除离子物质，包括作为乳液聚集过程的一部分的表面活性剂和离子。 洗涤助剂的利用产生具有改进的充电特性的调色剂颗粒。
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20.发明授权Analyzing audio components and generating text with integrated additional session information 有权分析音频组件并使用集成的附加会话信息生成文本公开(公告)号：US07991613B2
公开(公告)日：2011-08-02
申请号：US11540904
申请日：2006-09-29
申请人： Christopher D. Blair
发明人： Christopher D. Blair
CPC分类号： H04M3/42221 , G10L15/26 , H04M2201/40
摘要： Systems and methods for analyzing audio components of communications are provided. In this regard, a representative system incorporates an audio analyzer operative to: receive information corresponding to an audio component of a communication session; generate text from the information; and integrate the text with additional information corresponding to the communication session, the additional information being integrated in a textual format.
摘要翻译： 提供了分析通信音频组件的系统和方法。 在这方面，代表性系统包括音频分析器，其操作用于：接收对应于通信会话的音频分量的信息; 从信息生成文本; 并将文本与对应于通信会话的附加信息集成，附加信息被整合为文本格式。
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