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公开(公告)号：US09361593B2
公开(公告)日：2016-06-07
申请号：US10170211
申请日：2002-06-13
CPC分类号： G06Q10/00 , G06Q30/016 , G06Q30/02
摘要： A system and method for using business services within a customer relationship management (CRM) application. Business services are objects that encapsulate and simplify the use of some set of functionality. The CRM application includes an object manager that manages business objects as well as business services. Business objects are associated with data stored in the application database. Business services operate or act upon business objects to achieve a particular goal. Business services include methods that can be invoked and properties that maintain information about the state of a process during execution.
摘要翻译： 在客户关系管理（CRM）应用程序中使用业务服务的系统和方法。 业务服务是封装和简化某些功能集的使用的对象。 CRM应用程序包括一个管理业务对象以及业务服务的对象管理器。 业务对象与存储在应用程序数据库中的数据相关联。 业务服务在业务对象上运行或采取行动，以实现特定目标。 业务服务包括可以调用的方法和在执行期间维护有关进程状态的信息的属性。
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公开(公告)号：US20070055944A1
公开(公告)日：2007-03-08
申请号：US11593922
申请日：2006-11-07
IPC分类号： G06F3/00
CPC分类号： G06F17/248 , G06F17/212
摘要： A method and apparatus is provided to generate a plural number of differing data displays, each based upon a multi-information display template that has the information to drive each separate data display. Each data display may be different as regards selected information to appear on each data display, selected placement of the information on each data display depending upon a selected and defined style, an at least one selected and defined mode of information to appear on any one data display, and the utilization of specific display program capabilities (such as a browser). Additionally, a method and apparatus is provided for a user to enter the information into a computing system, and for the computing system to generate the multi-display template.
摘要翻译： 提供了一种生成多个不同数据显示的方法和装置，每个数据显示基于具有驱动每个单独数据显示的信息的多信息显示模板。 每个数据显示可以不同于在每个数据显示器上显示的所选择的信息，根据所选择和定义的样式在每个数据显示器上选择放置信息，至少一个选择和定义的信息模式出现在任何一个数据上 显示和使用具体的显示程序功能（如浏览器）。 此外，提供了一种方法和装置，用于使用户将信息输入到计算系统中，并且为计算系统提供生成多显示模板。
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公开(公告)号：US20090052635A1
公开(公告)日：2009-02-26
申请号：US12261550
申请日：2008-10-30
申请人： Shannon Jones , Richard Gorman , Jesse Ambrose , Joseph Harb , Chris Haven
发明人： Shannon Jones , Richard Gorman , Jesse Ambrose , Joseph Harb , Chris Haven
CPC分类号： G06F17/30637 , H04M3/4936
摘要： A method for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.
摘要翻译： 一种用于通过语音接口提供对数据的访问的方法。 在一个实施例中，系统包括语音识别单元和语音处理服务器，它们一起工作以使用户能够使用由导航上下文敏感语音提示引导的语音命令与系统进行交互，并以语言格式将用户请求的数据提供回 用户。 数字语音波形数据被处理以确定用户的语音命令。 该系统还使用“语法”，使用户可以使用直观的自然语言语音查询来检索数据。 响应于这样的查询，系统生成相应的数据查询以检索对应于查询的一个或多个数据集。 然后，用户能够浏览通过语音命令导航返回的数据，其中系统使用文本到语音（TTS）转换和系统提示将数据“读取”给用户。
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公开(公告)号：US20070277153A1
公开(公告)日：2007-11-29
申请号：US11786088
申请日：2007-04-10
申请人： Jesse Ambrose , Thomas Rothwein , Klaus Strobel
发明人： Jesse Ambrose , Thomas Rothwein , Klaus Strobel
IPC分类号： G06F9/44
CPC分类号： G06F8/34 , G06F8/20 , G06F9/451 , Y10S707/99953 , Y10S707/99954
摘要： A software development method and system having a suite of graphical customization tools that enables developers to rapidly configure all aspects of the underlying application software, including the look-and-feel, behavior, and workflow. This is accomplished without modifying application source code, base objects, or SQL. The sophisticated repository management capabilities of the method and system of our invention allows teams of developers to work efficiently on configuring applications. The application upgrader provides an automated process to upgrade the customizations to future product releases thus protecting the investment in customization. The ease, comprehensiveness, scalability, and upgradeability of the customization process help reduce the total lifecycle cost of customizing enterprise applications.
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公开(公告)号：US20070208605A1
公开(公告)日：2007-09-06
申请号：US10170211
申请日：2002-06-13
申请人： Jesse Ambrose , Mark Hastings , Atul Suklikar
发明人： Jesse Ambrose , Mark Hastings , Atul Suklikar
CPC分类号： G06Q10/00 , G06Q30/016 , G06Q30/02
摘要： A system and method for using business services within a customer relationship management (CRM) application. Business services are objects that encapsulate and simplify the use of some set of functionality. The CRM application includes an object manager that manages business objects as well as business services. Business objects are associated with data stored in the application database. Business services operate or act upon business objects to achieve a particular goal. Business services include methods that can be invoked and properties that maintain information about the state of a process during execution.
摘要翻译： 在客户关系管理（CRM）应用程序中使用业务服务的系统和方法。 业务服务是封装和简化某些功能集的使用的对象。 CRM应用程序包括一个管理业务对象以及业务服务的对象管理器。 业务对象与存储在应用程序数据库中的数据相关联。 业务服务在业务对象上运行或采取行动，以实现特定目标。 业务服务包括可以调用的方法和在执行过程中维护有关进程状态的信息的属性。
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公开(公告)号：US06553563B2
公开(公告)日：2003-04-22
申请号：US09867263
申请日：2001-05-30
IPC分类号： G06F944
CPC分类号： G06F8/34 , G06F8/20 , G06F9/451 , Y10S707/99953 , Y10S707/99954
摘要： A software development method and system having a suite of graphical customization tools that enables developers to rapidly configure all aspects of the underlying application software, including the look-and-feel, behavior, and workflow. This is accomplished without modifying application source code, base objects, or SQL. The sophisticated repository management capabilities of the method and system of our invention allows teams of developers to work efficiently on configuring applications. The application upgrader provides an automated process to upgrade the customizations to future product releases thus protecting the investment in customization. The ease, comprehensiveness, scalability, and upgradeability of the customization process help reduce the total lifecycle cost of customizing enterprise applications.
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