Abstract:
On the Internet, different caches may contain copies of objects that have been copied from originating servers when they were accessed by users. Interconnected caches may have different objects stored thereon that might at some time be requested by a client terminal that is connected to a cache other than the one on which the object is stored. Rather than awaiting a request for a particular object and then querying each neighbor cache to determine whether a copy of the requested object is stored thereon, and then downloading the requested object if it is found, information about the contents of the neighbor caches is exchanged between these caches so that when a request for an object is received, the object can be retrieved from the cache in which it is stored. In the alternative, the object may be retrieved from the originating server if, for example, the object stored in a cache is stale based on the date and time it was last modified in the cache.
Abstract:
A system for enabling multi-modal bookmarks comprises a bookmark repository coupled to two browsers. A user bookmarks content using a first browser, and a bookmark is stored in the bookmark repository. The user subsequently uses a second browser and requests that the bookmark be de-referenced to point the second browser to the bookmarked content. The second browser accesses the bookmark in the content repository and is directed to the bookmarked content. The first and second browsers may be visual and voice browsers that render Wireless Markup Language (WML) and Voice Extensible Markup Language (VXML) content, respectively, wherein a mapping is provided that links a given piece of visual content to an equivalent piece of voice content.
Abstract:
A technique for synchronizing a visual browser and a voice browser. A visual browser is used to navigate through visual content, such as WML pages. During the navigation, the visual browser creates a historical record of events that have occurred during the navigation. The voice browser uses this historical record to navigate the content in the same manner as occurred on the visual browser, thereby synchronizing to a state equivalent to that of the visual browser. The creation of the historical record may be performed by using a script to trap events, where the script contains code that records the trapped events. The synchronization technique may be used with a multi-modal application that permits the mode of input/output (I/O) to be changed between visual and voice browsers. When the mode is changed from visual to voice, the record of events captured by the visual browser is provided to the voice browser, thereby allowing the I/O mode to change seamlessly from visual to voice. Likewise, the voice browser captures events which may be provided to the visual browser when the I/O mode is changed from voice to visual.
Abstract:
A technique is disclosed for disambiguating speech input for multimodal systems by using a combination of speech and visual I/O interfaces. When the user's speech input is not recognized with sufficiently high confidence, a the user is presented with a set of possible matches using a visual display and/or speech output. The user then selects the intended input from the list of matches via one or more available input mechanisms (e.g., stylus, buttons, keyboard, mouse, or speech input). These techniques involve the combined use of speech and visual interfaces to correctly identify user's speech input. The techniques disclosed herein may be utilized in computer devices such as PDAs, cellphones, desktop and laptop computers, tablet PCs, etc.
Abstract:
A technique for synchronizing a visual browser and a voice browser. A visual browser is used to navigate through visual content, such as WML pages. During the navigation, the visual browser creates a historical record of events that have occurred during the navigation. The voice browser uses this historical record to navigate the content in the same manner as occurred on the visual browser, thereby synchronizing to a state equivalent to that of the visual browser. The creation of the historical record may be performed by using a script to trap events, where the script contains code that records the trapped events. The synchronization technique may be used with a multi-modal application that permits the mode of input/output (I/O) to be changed between visual and voice browsers. When the mode is changed from visual to voice, the record of events captured by the visual browser is provided to the voice browser, thereby allowing the I/O mode to change seamlessly from visual to voice. Likewise, the voice browser captures events which may be provided to the visual browser when the I/O mode is changed from voice to visual.
Abstract:
The present invention provides an architecture that advantageously leverages multiple content distribution networks to provide enhanced services. In accordance with an embodiment of the present invention, a share of content requests are served by each of a plurality of content distribution networks. The fraction of content requests served by a particular content distribution network can be determined dynamically, depending on the offered load or other traffic characteristics.
Abstract:
A technique for synchronizing a visual browser and a voice browser. A visual browser is used to navigate through visual content, such as WML pages. During the navigation, the visual browser creates a historical record of events that have occurred during the navigation. The voice browser uses this historical record to navigate the content in the same manner as occurred on the visual browser, thereby synchronizing to a state equivalent to that of the visual browser. The creation of the historical record may be performed by using a script to trap events, where the script contains code that records the trapped events. The synchronization technique may be used with a multi-modal application that permits the mode of input/output (I/O) to be changed between visual and voice browsers. When the mode is changed from visual to voice, the record of events captured by the visual browser is provided to the voice browser, thereby allowing the I/O mode to change seamlessly from visual to voice. Likewise, the voice browser captures events which may be provided to the visual browser when the I/O mode is changed from voice to visual.
Abstract:
Multi-modal applications are capable of interacting with a user in a voice mode, a visual mode, and/or other modes of communication. Mode swapping refers to the process of changing from one mode of communication (or one combination of modes) to another. Mode swapping may be initiated by a user, by an application, or by another entity. Mode swapping may be performed “adaptively,” in that an entity monitors the effectiveness of a communication mode and initiates a mode swap if communication is proceeding non-optimally in the current mode. Mode swapping may be performed by dropping a call to a telephone terminal in the currently-open mode and placing a call to that same device in another mode. In one embodiment, logic for mode swapping resides on a gateway proxy that mediates communication between an application and a telephone terminal.
Abstract:
A technique for allowing an automated participant in a telephone conversation, such as an Interactive Voice Response (IVR) system or a voice browser, to react to the placing of the conversation “on hold.” When a conversation between an automated participant and a human participant is placed on hold, a signal is provided to the automated participant indicating that the voice circuit between the two participants has been broken. In response to the signal, the automated participant may take appropriate action, such as suspending its participation in the conversation, extending the time for which it awaits a response from the human participant, continuing the conversation in a “visual” mode using the keypad and display on the human participant's handset, or some other appropriate action.
Abstract:
The present invention is directed to mechanisms for content-aware redirection and content exchange/content discovery that permit a request for content to be redirected to a particular advantageous server that can serve the content.