公开(公告)号：US08818344B2

公开(公告)日：2014-08-26

申请号：US11599647

申请日：2006-11-14

Applicant: Scott C Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  Michael D Malueg

Inventor： Scott C Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  Michael D Malueg

IPC: H04M3/42 ,  H04L9/32 ,  H04W12/06

CPC classification number: H04M3/42042 ,  H04L9/32 ,  H04L9/321 ,  H04M3/42034 ,  H04M3/436 ,  H04M2242/30 ,  H04W4/02 ,  H04W12/06 ,  H04W64/00 ,  H04W76/10

Abstract: A method and system for collecting and verifying the location information of a calling party and a device of the calling party is provided. More specifically, a method and system is provided for determining whether the identity of the calling party can be confirmed, via evaluating location information, with an acceptable degree of certainty. The location information may be provided by the calling party or obtained from various sources over a digital communication channel. Some of the provided location information which can be accidentally or intentionally altered is identified and evaluated to determine its accuracy as part of the verification process of the caller's identity.

Abstract translation: 提供了一种用于收集和验证主叫方和主叫方的设备的位置信息的方法和系统。 更具体地，提供了一种方法和系统，用于通过以可接受的确定程度评估位置信息来确定主叫方的身份是否可以被确认。 位置信息可以由呼叫方提供或者通过数字通信信道从各种来源获得。 识别和评估可能意外或故意改变的一些提供的位置信息以确定其作为呼叫者身份的验证过程的一部分的准确性。

公开(公告)号：US08767718B2

公开(公告)日：2014-07-01

申请号：US11559882

申请日：2006-11-14

Applicant: Scott C. Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  David A. Howell

Inventor： Scott C. Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  David A. Howell

IPC: H04L12/66 ,  G06F3/16 ,  G06F3/00 ,  H04M7/00

CPC classification number: H04M7/006 ,  G10L15/22 ,  H04M2203/252

Abstract: The present invention generally relates to a method and system for providing VoIP clients with the ability to confirm accuracy in conversation data over a digital communication channel. More specifically, a method and system is provided for verifying, via a visual representation whether a receiving client captures accurate information from a particular portion of the digital voice conversation. In response to a triggering event, a visual representation, including information extracted from the particular portion of the digital voice conversation, may be generated for verifying the accuracy. Based on the needs of the clients engaging in the conversation, one or more visual representations and corresponding verifications can be exchanged. In this manner, a multi-tiered oral agreement with authentication may be generated over a digital communication channel.

Abstract translation: 本发明一般涉及一种用于向VoIP客户端提供通过数字通信信道来确认对话数据的准确性的能力的方法和系统。 更具体地，提供了一种方法和系统，用于经由视觉表示验证接收客户端是否从数字语音对话的特定部分捕获准确的信息。 响应于触发事件，可以生成包括从数字语音对话的特定部分提取的信息的视觉表示，以验证精度。 根据客户参与对话的需要，可以交换一个或多个视觉表示和相应的验证。 以这种方式，可以通过数字通信信道生成具有认证的多层口头协议。

公开(公告)号：US08504605B2

公开(公告)日：2013-08-06

申请号：US11443555

申请日：2006-05-30

Applicant: David Milstein ,  Linda Criddle ,  Scott C Forbes

Inventor： David Milstein ,  Linda Criddle ,  Scott C Forbes

IPC: G06F15/173 ,  H04M3/42

CPC classification number: H04M3/42348 ,  H04M3/56 ,  H04M3/568 ,  H04M7/006 ,  H04M7/123

Abstract: A method for adjusting sound data that is transmitted between a first client and a second client is disclosed. The sound data may adjusted or an adjustment indicator that indicates how to adjust the sound data may accompany the sound data. The method comprises determining a proximity between the clients; adjusting the sound data based on the determined proximity; and transmitting the adjusted sound data. The determined proximity may be the physical proximity between the clients or a virtual proximity between virtual representations of the clients. Rules for adjusting sound data based on proximity indicate how to adjust sound characteristics, such as, but not limited to volume and frequency. The rules may also take into account environmental factors such as atmospheric and aquatic environmental factors.

Abstract translation: 公开了一种用于调整在第一客户端和第二客户端之间传输的声音数据的方法。 可以调整声音数据或指示如何调整声音数据的调整指示符可伴随声音数据。 该方法包括确定客户端之间的邻近度; 基于确定的接近度来调整声音数据; 并发送调整后的声音数据。 确定的接近度可以是客户端之间的物理接近度或客户端的虚拟表示之间的虚拟接近度。 基于接近度调整声音数据的规则表示如何调整声音特性，例如但不限于音量和频率。 规则还可以考虑环境因素，如大气和水生环境因素。

公开(公告)号：US08130679B2

公开(公告)日：2012-03-06

申请号：US11442187

申请日：2006-05-25

Applicant: David Milstein ,  Kuansan Wang ,  Lon-Chan Chu ,  Michael D Malueg ,  Linda Criddle

Inventor： David Milstein ,  Kuansan Wang ,  Lon-Chan Chu ,  Michael D Malueg ,  Linda Criddle

IPC: H04L12/16 ,  H04J1/02

CPC classification number: G10L19/167

Abstract: A method and system for processing received VoIP data packets based on preferences of a recipient client or capabilities of a recipient computing device is provided. Several users and/or service providers are allowed to specify rules instructing how to process contextual information upon receipt of the contextual information. More specifically, a recipient computing device may have contextual processing rules specified based on its individual need and capability. The contextual processing rules may indicate what application can be used on a certain type of contextual information. Based on the contextual processing rules, the contextual information may be stored in local storage of the recipient computing device or forwarded to another device. In this manner, each recipient computing device of the recipient client can process contextual information based on its need and capability.

Abstract translation: 提供了一种用于基于接收方客户端的偏好或接收方计算设备的能力来处理接收到的VoIP数据分组的方法和系统。 允许几个用户和/或服务提供者指定在接收到上下文信息时如何处理上下文信息的规则。 更具体地，接收者计算设备可以具有基于其个人需要和能力而指定的语境处理规则。 上下文处理规则可以指示什么应用可以用于某种类型的上下文信息。 基于上下文处理规则，上下文信息可以存储在接收方计算设备的本地存储器中，或转发给另一设备。 以这种方式，接收者客户端的每个接收者计算设备可以根据其需要和能力来处理上下文信息。

公开(公告)号：US20120022865A1

公开(公告)日：2012-01-26

申请号：US12840190

申请日：2010-07-20

Applicant: David Milstein

Inventor： David Milstein

IPC: G10L15/26

CPC classification number: G10L15/26 ,  G10L15/01 ,  G10L15/06 ,  G10L15/063 ,  G10L15/10 ,  G10L15/1822 ,  G10L15/19 ,  G10L15/22 ,  G10L2015/0631 ,  G10L2015/0638 ,  H04M3/42221 ,  H04M3/51 ,  H04M3/5183

Abstract: A system and method for efficiently reducing transcription error using hybrid voice transcription is provided. A voice stream is parsed from a call into utterances. An initial transcribed value and corresponding recognition score are assigned to each utterance. A transcribed message is generated for the call and includes the initial transcribed values. A threshold is applied to the recognition scores to identify those utterances with recognition scores below the threshold as questionable utterances. At least one questionable utterance is compared to other questionable utterances from other calls and a group of similar questionable utterances is formed. One or more of the similar questionable utterances is selected from the group. A common manual transcription value is received for the selected similar questionable utterances. The common manual transcription value is assigned to the remaining similar questionable utterances in the group.

Abstract translation: 提供了一种使用混合语音转录有效降低转录错误的系统和方法。 一个语音流从一个电话解析为话语。 每个发音分配初始转录值和相应的识别分数。 为呼叫生成转录消息，并包括初始转录值。 将识别分数应用于阈值以将具有低于阈值的识别分数的话语识别为可疑话语。 将至少一个有问题的话语与其他电话的其他可疑话语进行比较，并形成一组类似的可疑话语。 从组中选择一个或多个相似的可疑话语。 对于所选择的类似的可疑话语，接收到常见的手动转录值。 常见的手动转录值被分配给组中剩余的类似的可疑话语。

公开(公告)号：US07889715B2

公开(公告)日：2011-02-15

申请号：US11216627

申请日：2005-08-31

Applicant: Linda Criddle ,  David Milstein

Inventor： Linda Criddle ,  David Milstein

IPC: H04L12/66

CPC classification number: H04L29/06027 ,  H04L63/0807 ,  H04L65/1069 ,  H04L65/80 ,  H04L67/303 ,  H04M3/4211 ,  H04M3/436 ,  H04M7/006 ,  H04M2201/14 ,  H04M2203/2072

Abstract: Techniques are described herein which are operable to manage Voice over Internet Protocol (VoIP) communication.

Abstract translation: 本文描述了可操作以管理基于因特网协议语音（VoIP）通信的技术。

公开(公告)号：US20080112551A1

公开(公告)日：2008-05-15

申请号：US11599647

申请日：2006-11-14

Applicant: Scott C. Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  Michael D. Malueg

Inventor： Scott C. Forbes ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Kuansan Wang ,  Michael D. Malueg

IPC: H04M1/56

CPC classification number: H04M3/42042 ,  H04L9/32 ,  H04L9/321 ,  H04M3/42034 ,  H04M3/436 ,  H04M2242/30 ,  H04W4/02 ,  H04W12/06 ,  H04W64/00 ,  H04W76/10

Abstract: A method and system for collecting and verifying the location information of a calling party and a device of the calling party is provided. More specifically, a method and system is provided for determining whether the identity of the calling party can be confirmed, via evaluating location information, with an acceptable degree of certainty. The location information may be provided by the calling party or obtained from various sources over a digital communication channel. Some of the provided location information which can be accidentally or intentionally altered is identified and evaluated to determine its accuracy as part of the verification process of the caller's identity.

Abstract translation: 提供了一种用于收集和验证主叫方和主叫方的设备的位置信息的方法和系统。 更具体地，提供了一种方法和系统，用于通过以可接受的确定程度评估位置信息来确定主叫方的身份是否可以被确认。 位置信息可以由呼叫方提供或者通过数字通信信道从各种来源获得。 识别和评估可能意外或故意改变的一些提供的位置信息以确定其作为呼叫者身份的验证过程的一部分的准确性。

公开(公告)号：US20070280433A1

公开(公告)日：2007-12-06

申请号：US11444633

申请日：2006-05-31

Applicant: David Milstein ,  David A. Howell ,  Kuansan Wang ,  Linda Criddle ,  Lon-Chan Chu ,  Michael D. Malueg

Inventor： David Milstein ,  David A. Howell ,  Kuansan Wang ,  Linda Criddle ,  Lon-Chan Chu ,  Michael D. Malueg

IPC: H04M1/64

CPC classification number: H04M3/53341 ,  H04M3/5307 ,  H04M7/006 ,  H04M2201/42

Abstract: Generally described, aspects of the present invention are directed at software systems for responding to a received voicemail message. In one embodiment, a selection user interface is provided where a primary callee may generate an event to create a draft voicemail message that is related to a received voicemail message. In response to receiving an event from the selection user interface to create a draft voicemail message, aspects of the present invention (1) create an electronic file to store the draft voicemail message, and (2) insert metadata into the electronic file that defines the relationship between the draft voicemail message and the received voicemail message. As a result, a callee may easily create a draft voicemail message that is related to a received voicemail message and have the draft voicemail message automatically populated with contextual data.

Abstract translation: 一般来说，本发明的方面涉及用于响应所接收的语音邮件消息的软件系统。 在一个实施例中，提供选择用户界面，其中主被叫方可以生成事件以创建与所接收的语音邮件消息相关的草稿语音邮件消息。 响应于从选择用户界面接收到创建草稿语音邮件消息的事件，本发明的方面（1）创建电子文件以存储草稿语音邮件消息，以及（2）将元数据插入到定义 语音留言信息和收到的语音邮件消息之间的关系。 因此，被叫方可以轻松地创建与接收到的语音邮件消息相关的草稿语音邮件消息，并且草稿语音邮件消息自动填充上下文数据。

公开(公告)号：US20070280225A1

公开(公告)日：2007-12-06

申请号：US11444799

申请日：2006-05-31

Applicant: Scott C. Forbes ,  David Milstein ,  Kuansan Wang ,  Linda Criddle ,  Lon-Chan Chu

Inventor： Scott C. Forbes ,  David Milstein ,  Kuansan Wang ,  Linda Criddle ,  Lon-Chan Chu

IPC: H04L12/56

CPC classification number: H04L65/60 ,  G06F16/636 ,  G06F16/68 ,  G06F16/685 ,  H04L65/1069 ,  H04M3/2281 ,  H04M3/42068 ,  H04M3/4211 ,  H04M3/4878 ,  H04M2201/40 ,  H04M2203/352 ,  H04W4/00

Abstract: Generally described, the present invention relates to the identification, extraction, and further use of content contained in a digital voice conversation, such as a Voice over Internet Protocol (VoIP) conversation. More specifically, the present invention relates to the use of “mined” data from a conversation to provide extended services, such as recommendations to individuals participating in a digital voice conversation.

Abstract translation: 通常描述，本发明涉及识别，提取和进一步使用包含在诸如因特网协议语音（VoIP）对话之类的数字语音对话中的内容。 更具体地，本发明涉及来自对话的“开采”数据的使用以提供扩展服务，例如对参与数字语音对话的个人的建议。

公开(公告)号：US20070280205A1

公开(公告)日：2007-12-06

申请号：US11444798

申请日：2006-05-31

Applicant: David A. Howell ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Michael D. Malueg

Inventor： David A. Howell ,  Linda Criddle ,  David Milstein ,  Lon-Chan Chu ,  Michael D. Malueg

IPC: H04L12/66

CPC classification number: H04L12/66

Abstract: Aspects of the present invention are directed to software that allows a callee to access and filter data related to a voicemail message. In accordance with one embodiment, searchable index key(s) are identified that are associated with a selected voicemail message. Then, a search is performed to identify data that is related to the selected voicemail message using the index key(s). Once the search is performed, a user interface is presented that references data identified as being related to the voicemail message. As a result, a callee may easily access and review data related to a voicemail message without being required to use multiple software applications.

Abstract translation: 本发明的方面涉及允许被叫者访问和过滤与语音邮件消息有关的数据的软件。 根据一个实施例，识别与所选择的语音邮件消息相关联的可搜索索引关键字。 然后，执行搜索以使用索引关键字识别与所选择的语音邮件消息相关的数据。 一旦执行了搜索，就呈现了一个用户界面，该用户界面引用被标识为与该语音邮件消息相关的数据。 因此，被叫方可以轻松访问和查看与语音邮件消息相关的数据，而无需使用多个软件应用程序。