Abstract:
A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.
Abstract:
A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.
Abstract:
In at least one embodiment, a system for facilitating installation of a software application is provided. The system includes a communications component configured to communicate with external devices, and a processor configured to detect an intent to install the software application to a computing device, cause the communications component to provide an installer of the software application for retrieval by the computing device, and direct the communications components to communicate with a mobile device such that the mobile device serves as a guide in installation of the software application to the computing device.
Abstract:
A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.
Abstract:
Techniques for efficiently selecting upsell content to serve to users of an online service based on complex user archetypes. Serving upsell content to a user may include selecting upsell content to serve to the user based on efficiently matching the user to a complex user archetype in response to receiving a request from a computing device of the user. The user archetype may be complex in the sense that it represents a specific pattern of user interaction with the online service over a period of time, as opposed to being based solely on user demographic information such as the users' age, sex, gender, ethnicity, location of residence, profession, and the like. In addition, the specific pattern may vary depending on the type of online service. For example, according to some of the disclosed embodiments, upsell content may be efficiently selected to serve to a user of a content item management service based on the user having added five or more work files to the content item management service or edited one or more work files hosted with the content item management service during the last twenty-eight days.
Abstract:
A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.
Abstract:
A client service, such as a plug-in to a browser, can alter a document retrieved from a compatible service to augment the document with services from an online content management service. When an application retrieves a compatible document, the client service can detect a document element within the document and alter the document to provide an activatable reference to the online content management service. For example, a client service can recognize an email composition webpage or an email display webpage and insert activatable references provide services from the online content management service. In email composition webpages, a reference can be a button that allows an email author to insert a link to a content item from the online content management service. In email display webpages, references can be added that allow attachments to be sent to the online content management service for storage.