Computer generated prompting
    22.
    发明授权
    Computer generated prompting 有权
    计算机生成提示

    公开(公告)号:US07415415B2

    公开(公告)日:2008-08-19

    申请号:US10919683

    申请日:2004-08-17

    IPC分类号: G10L15/00 G10L15/22 H04M11/00

    CPC分类号: G10L15/22 G10L15/222

    摘要: A method and apparatus for generating appropriate confirmatory prompts in a speech-enabled, interactive computer system. The method can be incorporated in an interactive voice response system that includes receiving an input audio stream over a voice channel from a users, performing keyword recognition on received input audio as subsequent input audio is being received, and prompting the user with an acknowledgement of the keyword or keywords as subsequent input audio is being received. In another aspect of the method, the volume of the speech input can be continuously monitored. In a further aspect of the method, recognition results and associated confidence values can be combined to select different confirmatory prompts, and the volume is tailored to be the same as, louder than or quieter than the volume of the speech input, so that different types of confirmation can be automatically generated to produce a natural speech-enabled interface.

    摘要翻译: 一种用于在具有语音功能的交互式计算机系统中产生适当的确认提示的方法和装置。 该方法可以并入交互式语音响应系统中,该系统包括通过来自用户的语音信道接收输入音频流,对接收到的输入音频执行关键字识别,随后接收输入音频,并提示用户确认 正在接收随后的输入音频的关键字或关键字。 在该方法的另一方面,可以连续地监视语音输入的音量。 在该方法的另一方面,可以组合识别结果和相关联的置信度值以选择不同的确认提示,并且将体积定制为与语音输入的音量相比或更安静,使得不同的类型 可以自动生成确认,以产生自然语音使能的界面。

    Interactive voice response system
    23.
    发明授权
    Interactive voice response system 有权
    交互式语音应答系统

    公开(公告)号:US06944592B1

    公开(公告)日:2005-09-13

    申请号:US09670046

    申请日:2000-09-25

    IPC分类号: G10L15/22

    CPC分类号: G10L15/22 H04M3/4936

    摘要: An interactive voice response system which statistically analyses word usage in speech recognition results to select prompts for use in the interaction. A received voice signal is converted to text and calculating factors such as context and task word ratios and word rate. These factors are used to make dialogue decisions as to the whether to use expert, intermediate, or novice prompts depending on whether the factor falls below, inside or above a threshold range.

    摘要翻译: 一种交互式语音应答系统,用于统计分析语音识别结果中的用语,以选择交互中的使用提示。 接收到的语音信号被转换为文本和计算因子,例如上下文和任务字比率和字速率。 这些因素用于根据该因子是否低于阈值范围内或高于阈值范围,对是否使用专家,中间或新手提示进行对话决定。

    Methods, apparatus and computer programs for automatic speech recognition
    25.
    发明授权
    Methods, apparatus and computer programs for automatic speech recognition 有权
    用于自动语音识别的方法,装置和计算机程序

    公开(公告)号:US08694316B2

    公开(公告)日:2014-04-08

    申请号:US11255201

    申请日:2005-10-20

    IPC分类号: G10L15/02 G10L15/04 G10L15/22

    摘要: An automatic speech recognition (ASR) system includes a speech-responsive application and a recognition engine. The ASR system generates user prompts to elicit certain spoken inputs, and the speech-responsive application performs operations when the spoken inputs are recognized. The recognition engine compares sounds within an input audio signal with phones within an acoustic model, to identify candidate matching phones. A recognition confidence score is calculated for each candidate matching phone, and the confidence scores are used to help identify one or more likely sequences of matching phones that appear to match a word within the grammar of the speech-responsive application. The per-phone confidence scores are evaluated against predefined confidence score criteria (for example, identifying scores below a ‘low confidence’ threshold) and the results of the evaluation are used to influence subsequent selection of user prompts. One such system uses confidence scores to select prompts for targetted recognition training—encouraging input of sounds identified as having low confidence scores. Another system selects prompts to discourage input of sounds that were not easily recognized.

    摘要翻译: 自动语音识别(ASR)系统包括语音响应应用和识别引擎。 ASR系统产生用户提示以引出某些口语输入,并且语音响应应用程序在识别出口语输入时执行操作。 识别引擎将输入音频信号中的声音与声学模型中的电话进行比较,以识别候选匹配电话。 为每个候选匹配电话计算识别置信度分数,并且使用置信度分数来帮助识别似乎与语音响应应用程序的语法中的单词相匹配的一个或多个可能的匹配电话序列。 根据预定义的置信评分标准(例如,识别低于“低置信度”阈值的分数)评估每手机信心分数,并且评估结果用于影响用户提示的后续选择。 一个这样的系统使用置信分数来选择针对性识别训练的提示 - 鼓励被识别为具有低置信度分数的声音输入。 另一个系统选择提示来阻止不容易识别的声音输入。

    High Availability Message Transmission
    26.
    发明申请
    High Availability Message Transmission 失效
    高可用性消息传输

    公开(公告)号:US20120290685A1

    公开(公告)日:2012-11-15

    申请号:US13560629

    申请日:2012-07-27

    IPC分类号: G06F15/16

    CPC分类号: G06F15/16 G06Q10/107

    摘要: A system, method, apparatus, and computer program product uses a plurality of message transmitters to achieve high availability message transmission. The plurality of message transmitters are each operable to transmit a message to a subscriber. In accordance with a determination, for example, of the value of the connections, the message is copied and transmitted to the plurality of the message transmitters so that at least one of the plurality of message transmitters transmits the copy to the subscriber. The at least one message transmitter may be selected by analyzing the message and determining an associated rule based on characteristics of the message.

    摘要翻译: 系统,方法,装置和计算机程序产品使用多个消息发送器来实现高可用性消息传输。 多个消息发送器各自可操作以向订户发送消息。 根据例如连接值的确定,将消息复制并发送到多个消息发送器,使得多个消息发送器中的至少一个将该副本发送给用户。 可以通过分析消息并基于消息的特性来确定相关联的规则来选择该至少一个消息发送器。

    High availability message transmission
    27.
    发明授权
    High availability message transmission 失效
    高可用性消息传输

    公开(公告)号:US08307114B2

    公开(公告)日:2012-11-06

    申请号:US12124921

    申请日:2008-05-21

    IPC分类号: G06F15/16

    CPC分类号: G06F15/16 G06Q10/107

    摘要: A system, method, apparatus, and computer program product uses a plurality of message transmitters to achieve high availability message transmission. The plurality of message transmitters are each operable to transmit a message to a subscriber. In accordance with a determination, for example, of the value of the connections, the message is copied and transmitted to the plurality of the message transmitters so that at least one of the plurality of message transmitters transmits the copy to the subscriber. The at least one message transmitter may be selected by analyzing the message and determining an associated rule based on characteristics of the message.

    摘要翻译: 系统,方法,装置和计算机程序产品使用多个消息发送器来实现高可用性消息传输。 多个消息发送器各自可操作以向订户发送消息。 根据例如连接值的确定,将消息复制并发送到多个消息发送器,使得多个消息发送器中的至少一个将该副本发送给用户。 可以通过分析消息并基于消息的特性来确定相关联的规则来选择该至少一个消息发送器。

    Alerts based on significance of fixed format SMS text messages
    28.
    发明授权
    Alerts based on significance of fixed format SMS text messages 有权
    基于固定格式短信的重要性提醒

    公开(公告)号:US07865176B2

    公开(公告)日:2011-01-04

    申请号:US11930266

    申请日:2007-10-31

    IPC分类号: H04M1/725

    CPC分类号: H04M1/72552 G06Q10/107

    摘要: A method and system for processing a fixed format short message service (SMS) text message for alerting a user of a mobile phone to significant information in the message received by the mobile phone. Program code stored in memory on the mobile phone executes the method on a processor. A value of each preset variable of at least two preset variables is retrieved from the memory on the mobile phone. The mobile phone receives the message from a sender. The message is ascertained to be significant by ascertaining that the received message passes at least one test. Each test utilizes at least one aspect of the received message and the retrieved value of at least one preset variable. Responsive to the ascertaining, default handset settings of the mobile phone are overridden and the user is alerted by an audio tone or vibration that the received message is significant.

    摘要翻译: 一种用于处理固定格式短消息服务(SMS)文本消息的方法和系统,用于向移动电话的用户通知移动电话接收的消息中的重要信息。 存储在移动电话的存储器中的程序代码在处理器上执行该方法。 从移动电话上的存储器检索至少两个预设变量的每个预设变量的值。 移动电话从发送者接收消息。 通过确定所接收的消息通过至少一个测试来确定该消息是重要的。 每个测试利用接收到的消息的至少一个方面和至少一个预设变量的检索值。 响应于确定,手机的默认手机设置被覆盖,并且用户被收到的消息有重要的音频音或振动警报。

    Message Switching
    29.
    发明申请
    Message Switching 审中-公开
    消息切换

    公开(公告)号:US20100274846A1

    公开(公告)日:2010-10-28

    申请号:US12768475

    申请日:2010-04-27

    IPC分类号: G06F15/16 G06F15/173

    摘要: A communication system includes a server and a client that transmits messages to the server. The messages include data and descriptive tags and may be in XML format. The server initiates a negotiation with the client relating to message format switching. If the client indicates that the client can accept message format switching, the server instructs the client to switch further messages to a simpler message format including solely data.

    摘要翻译: 通信系统包括向服务器发送消息的服务器和客户机。 消息包括数据和描述性标签,并且可以是XML格式。 服务器与客户端发起与消息格式切换有关的协商。 如果客户端指示客户端可以接受消息格式切换,则服务器指示客户端将其他消息切换到简单的消息格式,包括单独的数据。

    Generating a parser and parsing a document
    30.
    发明授权
    Generating a parser and parsing a document 有权
    生成解析器并解析文档

    公开(公告)号:US07725817B2

    公开(公告)日:2010-05-25

    申请号:US11302547

    申请日:2005-12-13

    IPC分类号: G06F17/00 G06F9/45

    CPC分类号: G06F17/30911 G06F17/30926

    摘要: A parser is generated for parsing a marked up document. A template of a sample marked up document chosen by a user is extracted. The template comprises elements of the structural markup of the sample document with their data contents removed. The parser for parsing a marked up document is generated. The parser is generated in the form of code based on the extracted template in such a manner that the parser is adapted to extract any elements and associated data content of the marked up document to be parsed corresponding to the elements of the extracted template.

    摘要翻译: 生成解析器以解析标记的文档。 提取由用户选择的标记文档的样本的模板。 该模板包括删除其数据内容的样本文档的结构标记的元素。 生成用于解析标记文档的解析器。 解析器基于提取的模板以代码的形式生成,使得解析器适于提取与要提取的模板的元素相对应的待分析文档的任何元素和相关联的数据内容。