公开(公告)号：US20140006583A1

公开(公告)日：2014-01-02

申请号：US13911249

申请日：2013-06-06

Applicant: Kyocera Document Solutions Inc.

Inventor： Kensaku Sugimoto ,  Takeshi Nakamura ,  Koji Sasadai ,  Koki Nakajima

IPC: H04L29/08

CPC classification number: H04L67/16 ,  H04W4/20

Abstract: A network device search system includes an information processing terminal and a network device. The information processing terminal includes a search request unit configured to transmit a search request signal via a network; and a device information display unit configured to display, if notification information is attached to a received response signal, unique information for the network device included in the response signal in association with the notification information. The network device includes an input screen display unit configured to display an input screen in response to reception of the search request signal; and a search request response unit configured to return, when the notification information is input through the input screen, the response signal including the unique information for the network device by attaching the notification information thereto.

Abstract translation: 网络设备搜索系统包括信息处理终端和网络设备。 信息处理终端包括经由网络发送搜索请求信号的搜索请求单元; 以及设备信息显示单元，被配置为如果通知信息附加到接收的响应信号，则与通知信息相关联地显示包括在响应信号中的网络设备的唯一信息。 网络设备包括：输入屏幕显示单元，被配置为响应于接收到搜索请求信号而显示输入屏幕; 以及搜索请求响应单元，被配置为当通过输入屏幕输入通知信息时，通过附加通知信息来返回包括网络设备的唯一信息的响应信号。

公开(公告)号：US20130222849A1

公开(公告)日：2013-08-29

申请号：US13779375

申请日：2013-02-27

Applicant: KYOCERA DOCUMENT SOLUTIONS INC.

Inventor： Koki Nakajima ,  Takeshi Nakamura ,  Kensaku Sugimoto ,  Koji Sasadai

IPC: G06F3/12

CPC classification number: G06F3/1287 ,  H04N1/00222 ,  H04N1/00464 ,  H04N2201/0094

Abstract: A device information providing system includes a main electronic device including: a main-side external communication unit configured to communicate with an information processing device; a main-side inter-device communication unit configured to communicate with a sub-electronic device; a main-side HTTP server configured to provide a main-side page including a Web page of the main electronic device; and a main-side communication control unit configured to: (i) disconnect a main-side normal connection when a connection to a sub-side switching URL is requested by the information processing device while the main-side normal connection is established, and (ii) establish a main-side transfer connection. The sub-electronic device includes: the sub-side inter-device communication unit configured to communicate with the main-side inter-device communication unit and the sub-side HTTP server configured to provide a sub-side page to which the sub-side switching URL used to switch the connection assigned, the sub-side page including a Web page of the sub-electronic device.

Abstract translation: 一种设备信息提供系统，包括：主电子设备，包括：主侧外部通信单元，被配置为与信息处理设备进行通信; 主侧设备间通信单元，被配置为与子电子设备通信; 配置为提供包括主电子设备的网页的主页的主侧HTTP服务器; 以及主侧通信控制单元，被配置为：在所述主侧正常连接建立时，当与所述信息处理装置请求与所述副侧切换URL的连接时，断开主侧正常连接，并且 ii）建立主侧传输连接。 子电子设备包括：子侧设备间通信单元，被配置为与主侧设备间通信单元和副侧HTTP服务器进行通信，所述副侧设备间通信单元和副侧HTTP服务器被配置为提供子侧 用于切换分配的连接的切换URL，子页面包括子电子设备的网页。

公开(公告)号：US11635923B2

公开(公告)日：2023-04-25

申请号：US17417475

申请日：2019-12-25

Applicant: KYOCERA Document Solutions Inc.

Inventor： Kazuki Nishikai ,  Koki Nakajima ,  Takeshi Nakamura ,  Satoshi Goshima ,  Yasuo Nakashima ,  Dukil Park ,  Yuichi Obayashi

IPC: G06F3/12

Abstract: Provided are a monitoring system, a monitoring method, and a non-transitory computer-readable storage medium storing a monitoring program whereby it is possible to improve the stability of remote management of an image forming device by means of a remote management system. A monitoring system according to one embodiment is characterized by: acquiring information from a remote management system which remotely manages an image forming device; detecting a failure of the remote management system by analyzing the acquired information; and notifying about the failure of the remote management system which has been detected.

公开(公告)号：US20220342716A1

公开(公告)日：2022-10-27

申请号：US17656530

申请日：2022-03-25

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki Nakajima

IPC: G06F9/50

Abstract: A tenant management system includes an application management portion and a server resource management portion. The application management portion terminates a request from a user at a tenant specific application that is an application prepared for a tenant in a solution built on a public cloud. The server resource management portion provisions resource of a web server that realizes the tenant specific application. When a value that is obtained by multiplying a number of users who are registered in association with a particular tenant specific application for a particular tenant, by an amount of resource that is assumed to be consumed when one user uses the particular tenant specific application, has exceeded a current amount of resource of the particular tenant specific application for the particular tenant, the server resource management portion additionally provisions a particular amount of resource of the particular tenant specific application for the particular tenant.

公开(公告)号：US10805482B2

公开(公告)日：2020-10-13

申请号：US16418437

申请日：2019-05-21

Applicant: KYOCERA DOCUMENT SOLUTIONS INC.

Inventor： Kazuki Nishikai ,  Takeshi Nakamura ,  Satoshi Goshima ,  Dukil Park ,  Yuichi Obayashi ,  Takumi Nakamura ,  Koki Nakajima ,  Yasuo Nakashima

IPC: H04N1/00 ,  H04N1/32

Abstract: The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.

公开(公告)号：US09928351B2

公开(公告)日：2018-03-27

申请号：US14938784

申请日：2015-11-11

Applicant: KYOCERA Document Solutions Inc.

Inventor： Toru Yasui ,  Takeshi Araya ,  Takumi Nakamura ,  Koki Nakajima ,  Hiromasa Akamatsu

IPC: G06F21/00 ,  G06F21/10

CPC classification number: G06F21/105 ,  G06F2221/2137

Abstract: A license management server manages a license to perform a service of remote maintenance related to one or more image forming apparatuses installed in a customer's site. The maintenance server includes a maintenance unit and a history management unit. If the license management server notified of expiration of an expiration date of the license defined by a contract, the maintenance unit stores history information acquired from the one or more image forming apparatuses corresponding to the expired license into a storage unit, and stops the service. If the license management server notified of grant of the license by a re-contract, the history management unit obtains the history information about the one or more image forming apparatuses corresponding to the granted license from the storage unit, and passes the obtained history information to the maintenance unit. By using the passed history information, the maintenance unit resumes the service.

公开(公告)号：US20170017910A1

公开(公告)日：2017-01-19

申请号：US15208622

申请日：2016-07-13

Applicant: Kyocera Document Solutions Inc.

Inventor： Takeshi Araya ,  Toru Yasui ,  Takumi Nakamura ,  Koki Nakajima ,  Koji Kubono ,  Hiromasa Akamatsu

IPC: G06Q10/06 ,  H04N1/00

CPC classification number: G06Q10/06311 ,  H04N1/00344

Abstract: A license management system includes an image forming apparatus and a license management server. The license management server includes a group management database, a license management database, a time zone information table, a group management unit, and a license management unit. The group management database stores information indicating an organization to which the license is assigned. The information relates to a group to which the image forming apparatus belongs. The license management database stores information on the license for the group. The time zone information table describes information on a working hour in a time zone where the group is present. When the one working hour ends, the license management unit that re-assigns the license from the group in the ended working hour to the group in another working hour based on the time zone information table, the license management database, and a current time.

Abstract translation: 许可证管理系统包括图像形成装置和许可证管理服务器。 许可证管理服务器包括组管理数据库，许可证管理数据库，时区信息表，组管理单元和许可证管理单元。 组管理数据库存储指示许可证被分配到的组织的信息。 该信息涉及图像形成装置所属的组。 许可证管理数据库存储有关组的许可证的信息。 时区信息表描述了组中存在的时区的工作时间的信息。 当一个工作小时结束时，许可证管理单元根据时区信息表，许可证管理数据库和当前时间，在另一个工作小时内将从最后工作小时的组中的许可证重新分配给组。

公开(公告)号：US20160147980A1

公开(公告)日：2016-05-26

申请号：US14938784

申请日：2015-11-11

Applicant: KYOCERA Document Solutions Inc.

Inventor： Toru Yasui ,  Takeshi Araya ,  Takumi Nakamura ,  Koki Nakajima ,  Hiromasa Akamatsu

IPC: G06F21/10

CPC classification number: G06F21/105 ,  G06F2221/2137

Abstract: A license management server manages a license to perform a service of remote maintenance related to one or more image forming apparatuses installed in a customer's site. The maintenance server includes a maintenance unit and a history management unit. If the license management server notified of expiration of an expiration date of the license defined by a contract, the maintenance unit stores history information acquired from the one or more image forming apparatuses corresponding to the expired license into a storage unit, and stops the service. If the license management server notified of grant of the license by a re-contract, the history management unit obtains the history information about the one or more image forming apparatuses corresponding to the granted license from the storage unit, and passes the obtained history information to the maintenance unit. By using the passed history information, the maintenance unit resumes the service.

Abstract translation: 许可证管理服务器管理与安装在客户站点中的一个或多个图像形成装置相关的远程维护服务的许可证。 维护服务器包括维护单元和历史管理单元。 如果许可证管理服务器通知由合同定义的许可证的有效期限到期，则维护单元将从与过期许可证相对应的一个或多个图像形成装置获取的历史信息存储到存储单元中，并停止服务。 如果许可证管理服务器通过重新通知许可证的授权，则历史管理单元从存储单元获取与所许可的许可证相对应的一个或多个图像形成装置的历史信息，并且将所获得的历史信息传递给 维修单位。 通过使用传递的历史信息，维护单元恢复服务。

公开(公告)号：US08917404B2

公开(公告)日：2014-12-23

申请号：US14252051

申请日：2014-04-14

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki Nakajima

IPC: G06F3/12 ,  H04N1/00

CPC classification number: G06F3/1255 ,  G06F3/1205 ,  G06F3/1232 ,  G06F3/1257 ,  G06F3/1291 ,  H04N1/00204 ,  H04N1/00347 ,  H04N1/00427 ,  H04N1/00973 ,  H04N2201/0013 ,  H04N2201/0039 ,  H04N2201/0074

Abstract: An image forming apparatus stores a setting values set including core data independent of a model of the image forming apparatus and non-core data not included in the core data; writes the core data on another image forming apparatus without change, and if the model of the image forming apparatus is the same as the model of the another image forming apparatus, writes the non-core data on the another image forming apparatus without change, while if the model of the image forming apparatus is not the same as the model of the another image forming apparatus, writes the non-core data including a setting value of a function setting in the non core-data that is the same as the function setting in the another image forming apparatus on the another image forming apparatus.

Abstract translation: 图像形成装置存储包括与图像形成装置的模型无关的核心数据和不包含在核心数据中的非核心数据的设定值集合; 在不改变的情况下将核心数据写入另一图像形成装置，并且如果图像形成装置的模型与另一图像形成装置的模型相同，则将非核心数据无变化地写入另一图像形成装置，同时 如果图像形成装置的模型与另一图像形成装置的模型不同，则将包括功能设定的设定值的非核心数据写入与功能设定相同的非核心数据 在另一图像形成装置的另一图像形成装置中。

公开(公告)号：US20140279570A1

公开(公告)日：2014-09-18

申请号：US14201792

申请日：2014-03-08

Applicant: KYOCERA Document Solutions Inc.

Inventor： Daisuke Yoshida ,  Yoshihiko Arai ,  Toyoaki Oku ,  Takeshi Nakamura ,  Koki Nakajima ,  Atsushi Matsumoto

IPC: G06Q10/00

CPC classification number: G06Q10/20

Abstract: An electronic apparatus includes: an operation panel configured to display a screen for a user and receive an operation by the user; a display control unit configured to control display of a screen on the operation panel; and an agent unit configured to control timings of starting and cancelling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side. The agent unit is further configured to generate reading confirmation data that indicates that a user read the message screen and transmit the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for cancelling display of the message screen while the message screen is displayed on the operation panel.

Abstract translation: 电子设备包括：操作面板，被配置为显示用户的屏幕并接收用户的操作; 显示控制单元，被配置为控制操作面板上的屏幕的显示; 以及代理单元，被配置为基于从维护服务提供方侧的远程维护服务器接收的消息数据来控制启动和取消显示消息屏幕的定时。 代理单元还被配置为产生读取确认数据，其指示用户读取消息屏幕并且如果操作面板接收到用户取消消息屏幕的显示的操作，则向远程维护服务器发送读取确认数据，同时 消息屏幕显示在操作面板上。