公开(公告)号：US10382631B2

公开(公告)日：2019-08-13

申请号：US15966042

申请日：2018-04-30

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Sanjeev Chauhan ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong ,  Alan Stiffler ,  Dewang Lakhani

IPC: H04M15/00 ,  H04M7/00 ,  H04M3/36 ,  H04M15/08 ,  H04L29/06 ,  H04M3/51 ,  H04M3/42 ,  H04M3/22 ,  H04L12/707 ,  H04W4/14 ,  H04Q3/00 ,  H04L12/729 ,  G06Q30/02 ,  G06F16/2457

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

公开(公告)号：US20160127540A1

公开(公告)日：2016-05-05

申请号：US14960312

申请日：2015-12-04

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Sanjeev Chauhan ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong

IPC: H04M3/36 ,  H04M15/00 ,  H04M3/22 ,  H04M3/42

CPC classification number: H04M15/8061 ,  G06F17/30525 ,  G06Q30/0201 ,  H04L45/125 ,  H04L45/22 ,  H04M3/2218 ,  H04M3/2263 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42178 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/5175 ,  H04M15/08 ,  H04M15/09 ,  H04M15/47 ,  H04M15/58 ,  H04M15/72 ,  H04M15/755 ,  H04M15/8083 ,  H04M15/8214 ,  H04M2203/555 ,  H04Q3/0087 ,  H04Q3/0091 ,  H04W4/14 ,  H04W40/02

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to search for, receive recommendations for, and make reservations of toll-free numbers. A user interface may allow activating a toll-free number, through a one-click activation function and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. Predictive analytic services may be provided that allow a user through a customizable user interface, or dashboard, to access third party data sources and other information derived from toll-free telecommunications networks.

Abstract translation: 免费管理平台（TFMP）包括号码管理，客户管理，呼叫管理服务，发短信服务和文本注册表以及智能服务注册表的方法和系统。 TFMP可能允许用户搜索，接收免费电话​​号码的建议和预约。 用户界面可以允许通过一键式激活功能激活免费电话号码，并且用户可以访问TFMP以创建和访问免费呼叫路由模板的现有模板，并利用路由树引擎来创建定制的呼叫路由 树木为用户免费感兴趣的数字。 可以提供预测分析服务，其允许用户通过可定制的用户界面或仪表板来访问第三方数据源和从免费电信网络得到的其他信息。