TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM

    公开(公告)号:US20200296224A1

    公开(公告)日:2020-09-17

    申请号:US16891174

    申请日:2020-06-03

    Applicant: Somos, Inc.

    Abstract: A method including receiving a natural language input and determining a telecommunications routing code based at least in part on the natural language input. The telecommunications routing code is associated with routing calls to a telecommunications number. The method further includes populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.

    Toll-free telecommunications management platform

    公开(公告)号:US10708443B2

    公开(公告)日:2020-07-07

    申请号:US16361604

    申请日:2019-03-22

    Applicant: Somos, Inc.

    Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.

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