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公开(公告)号：US20090202056A1
公开(公告)日：2009-08-13
申请号：US12027277
申请日：2008-02-07
IPC分类号： H04M1/56
CPC分类号： H04M3/5183 , H04L65/1006 , H04M3/58 , H04M2203/2088
摘要： Techniques for transfer error recovery are described. A system may comprise a context generator module operative to record context information for a first call session between a first call terminal and a call system resource, and store the context information with a context identifier in a context table. The system may include a transfer error context module to couple to the context generator module, the transfer error context module operative to generate transfer error context information having the context identifier. The system may include a call transfer module to couple to the transfer error context module, the call transfer module operative to send the transfer error context information to the first call terminal for use in case of a transfer failure event. Other embodiments are described and claimed.
摘要翻译： 描述了用于传输错误恢复的技术。 系统可以包括上下文生成器模块，用于记录第一呼叫终端和呼叫系统资源之间的第一呼叫会话的上下文信息，并将上下文信息与上下文表中的上下文标识符一起存储。 该系统可以包括传送错误上下文模块以耦合到上下文生成器模块，该传输错误上下文模块可操作以产生具有上下文标识符的传输错误上下文信息。 系统可以包括呼叫转移模块以耦合到传送错误上下文模块，该呼叫转移模块可操作以将传输错误上下文信息发送到第一呼叫终端，以便在传送失败事件的情况下使用。 描述和要求保护其他实施例。
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公开(公告)号：US20090083742A1
公开(公告)日：2009-03-26
申请号：US11860857
申请日：2007-09-25
申请人： Rajesh Ramanathan
发明人： Rajesh Ramanathan
CPC分类号： G06Q10/109 , G06Q10/10 , G06Q10/1093 , G06Q10/1095
摘要： A system and methodology that facilitates management of user accessibility via a scheduling application is provided. A user can link or map interruptability levels to schedule entries, such as calendar entries or tasks thereby facilitating automatic communication management. Essentially, interruptability rules (and corresponding categories) can be associated to calendar entries and tasks thereby automating implementation of interruptability rules to manage communications received during calendar entries, tasks, meeting, appointments, etc.
摘要翻译： 提供了一种便于通过调度应用程序管理用户可访问性的系统和方法。 用户可以链接或映射可中断性级别来调度条目，例如日历条目或任务，从而便于自动通信管理。 基本上，可中断规则（和相应的类别）可以与日历条目和任务相关联，从而自动执行可中断规则来管理日历条目，任务，会议，约会等期间接收的通信。
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33.发明申请公开(公告)号：US20090044264A1
公开(公告)日：2009-02-12
申请号：US11834883
申请日：2007-08-07
CPC分类号： H04L63/1441 , G06F21/552 , H04L63/08
摘要： The claimed subject matter provides a system and/or a method that facilitates authenticating a data communication. An interface component can receive data related to a real time data communication between two or more clients. A verification component can employ a human interaction proof (HIP) to a client participating within the real time data communication, wherein a human identity of the client is authenticated as a function of a response to the HIP.
摘要翻译： 所要求保护的主题提供了便于认证数据通信的系统和/或方法。 接口组件可以接收与两个或多个客户端之间的实时数据通信相关的数据。 验证组件可以对参与实时数据通信的客户端采用人际交互证明（HIP），其中客户端的人员身份被认证为响应于HIP的功能。
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公开(公告)号：US20090003542A1
公开(公告)日：2009-01-01
申请号：US11768439
申请日：2007-06-26
申请人： Rajesh Ramanathan , Eran Shtiegman
发明人： Rajesh Ramanathan , Eran Shtiegman
IPC分类号： H04M1/64
CPC分类号： H04M1/64 , H04L51/14 , H04L51/36 , H04M1/663 , H04M1/7255 , H04M1/72552
摘要： The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.
摘要翻译： 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。
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35.发明申请USER INTERFACE ARCHITECTURE AND PROTOCOL FOR RICH CLIENT CONTROLLED VOICEMAIL 有权用户界面架构和客户端控制的VOICEMAIL协议公开(公告)号：US20080304635A1
公开(公告)日：2008-12-11
申请号：US11759734
申请日：2007-06-07
IPC分类号： H04M1/64
CPC分类号： H04M3/533
摘要： Systems and methods that control a voice mail experience from a client side of a voice mail server system and enhance features thereof. A dynamic voice mail user interface can change based on what predetermined activity the user engages in. Moreover, a field component further enables a caller to identify characteristics of the voice mail. An XML based protocol empowers a client application to control state of the voice mail system, wherein a session Initiation Protocol (SIP) INFO request or response can carry out voicemail control command, result and event.
摘要翻译： 从语音邮件服务器系统的客户端控制语音邮件体验并增强其功能的系统和方法。 动态语音邮件用户界面可以基于用户所参与的预定活动而改变。此外，场分量进一步使呼叫者能够识别语音邮件的特征。 基于XML的协议授权客户端应用程序控制语音邮件系统的状态，其中会话发起协议（SIP）INFO请求或响应可以执行语音邮件控制命令，结果和事件。
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公开(公告)号：US20080075074A1
公开(公告)日：2008-03-27
申请号：US11534630
申请日：2006-09-22
IPC分类号： H04L12/56
CPC分类号： H04L12/6418
摘要： A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.
摘要翻译： 提供了一种用于将数据集成在会话中的设施。 在各种实施例中，设施向响应的计算设备发送第一消息以开始会话，从响应的计算设备接收与会话相关联的第二消息，确定所接收的消息是否包含与 会话，并且当所接收的消息包含与会话相关联的数据的指示时，呈现该数据。 该设施可以包括应用服务器，其从发起者接收与会话相关联的第一消息并响应于所接收的消息，处理与对话相关的消息的会话组件，以及确定是否存在将要存在的数据的集成组件 与会话相关联，如果是，则将数据的指示添加到发送到发起者的第二消息。
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公开(公告)号：US09054909B2
公开(公告)日：2015-06-09
申请号：US11479918
申请日：2006-06-30
申请人： Eran Shtiegman , Frank Fitzlaff , Jochen R. Kunert , Justin M. Maguire, III , Nikhil P. Bobde , Paul Tidwell , Rajesh Ramanathan , Robert J. Osborne
发明人： Eran Shtiegman , Frank Fitzlaff , Jochen R. Kunert , Justin M. Maguire, III , Nikhil P. Bobde , Paul Tidwell , Rajesh Ramanathan , Robert J. Osborne
CPC分类号： H04L29/06027 , H04L65/1069 , H04L65/4007 , H04M3/42161 , H04M3/46 , H04M3/465 , H04M3/54 , H04M7/006
摘要： A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.
摘要翻译： 系统控制来电的转接。 系统收到指向原始收件人的来电。 处理转发设置以路由来电。 在一些实施例中，转发设置可以包括具有多于一个成员的至少一个组的列表和基于该至少一个组的至少一个转发指令。 在这些实施例中，根据至少一个转发指令将来话呼叫转发到至少一个组的至少一个第一成员和至少一个第二成员。 转发设置可以基于用户的存在设置，受分类规则的限制，和/或利用协议扩展。 在一些实施例中，系统可以将通信路由场景映射到系统可用于实现团队或转发呼叫规则的标记文档，例如XML文档。 在一些实施例中，客户端设备可以独立于通信服务器设置前导路由路由。
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38.发明授权公开(公告)号：US09036804B2
公开(公告)日：2015-05-19
申请号：US12414687
申请日：2009-03-31
CPC分类号： H04L65/1069 , H04L65/1006 , H04M3/42042 , H04M2203/2044
摘要： Architecture for enabling identification of a call party's representative during calls on behalf of the call party. The call representative is delegated to initiate or answer an IP call on behalf of the call party. An IP-telephony component initiates or answers the IP call by the call representative on behalf of the call party. The IP-telephony component can be an IP telephone, or any other suitable IP calling interface. An identification component presents a representation notification identifying the call representative to a connected call party. The representation notification can be displayed on a caller ID display on an IP phone, or can be displayed on a user interface of the personal computing device, for example. The calls can be point-to-point IP calls with a single participant, or can be conference calls with multiple participants, and can be performed with one or more suitable protocols.
摘要翻译： 用于在呼叫期间代表呼叫方识别呼叫方代表的架构。 呼叫代表被授权代表呼叫方发起或应答IP呼叫。 IP电话组件代表呼叫方发起或接听呼叫代表的IP呼叫。 IP电话组件可以是IP电话或任何其他合适的IP呼叫接口。 识别组件向连接的呼叫方呈现标识呼叫代表的表示通知。 表示通知可以显示在IP电话上的呼叫者ID显示上，或者可以显示在个人计算设备的用户界面上。 呼叫可以是具有单个参与者的点对点IP呼叫，或者可以是具有多个参与者的电话会议，并且可以使用一个或多个合适的协议来执行。
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公开(公告)号：US08897430B2
公开(公告)日：2014-11-25
申请号：US13551531
申请日：2012-07-17
申请人： Parag Samdadiya , Rajesh Ramanathan , Marc Boyer
发明人： Parag Samdadiya , Rajesh Ramanathan , Marc Boyer
CPC分类号： H04L51/30 , H04L12/1831 , H04L51/04 , H04L51/043 , H04L51/16
摘要： A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.
摘要翻译： 提供了一种用于捕获未通信通信的方法和系统。 增强型实时通信系统接收来自不可用的接收参与者的发起参与者的通信。 增强型实时通信系统检测到接收方参与者错过了从发起参与者接收到的通信。 一旦检测到接收方参与者错过了通信，则增强型实时通信系统存储错过的通信，以供接收参与者随后检索。
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40.发明授权公开(公告)号：US08744060B2
公开(公告)日：2014-06-03
申请号：US13418059
申请日：2012-03-12
IPC分类号： H04M3/42
CPC分类号： H04M3/42042 , H04M3/02 , H04M3/46 , H04M7/006 , H04M2203/2066
摘要： Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called party. Upon acceptance or a global rejection of the incoming call through one of the end devices/applications, the remainder are provided a cancellation notice for the forked call request that includes information associated with which end device took the action, what type of action was taken, whether the action was based on automatic policy implementation.
摘要翻译： 能够通过多个网络进行通信的统一通信系统中的来电的多个实例被提供给与被叫方相关联的设备和/或应用。 通过一个终端设备/应用接受来电或全局拒绝来电时，其余部分提供了分叉呼叫请求的取消通知，该呼叫请求包括与哪个终端设备采取行动相关联的信息，采取什么类型的动作， 该行动是否基于自动执行政策。
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