摘要:
A system, method and program product for diagnosing, controlling and collecting information from devices. Information regarding events of each one of a plurality of target applications executing in an application unit is collected and formatted into one of multiple data formats for transmission through one of multiple communication protocols at the request of each of the target applications, through an interface. A combination of a data format and communication protocol requested by a target application is verified for validity. If the requested combination is invalid, a valid combination is substituted for more reliable transmission. The formatted data is transmitted through, e.g., e-mail or FTP to a predetermined destination or may be saved to local storage, e.g., a local disk. By sharing resources, code duplication is reduced or eliminated.
摘要:
A method and apparatus for providing multiple vendor support to remotely monitored devices is described. The method includes querying a monitored device to obtain at least one of manufacturer, model, and a unique identifier of the monitored device, using a hierarchical technique to determine if the monitoring system is configured to interface with the monitored device using information stored in a first database; and determining if the monitored device is supported by the monitoring system using information stored in a second database. The hierarchical technique includes first determining if the manufacturer of the monitored device is supported by the monitoring system, and then subsequently determining if the model of the device is supported by the monitoring system.
摘要:
A method, system and computer program product for (1) collecting information from a remote application unit and/or (2) diagnosing or controlling the remote application unit. By utilizing a shareable computer code device (e.g., a dynamic linked library), a new application can utilize tested, proven code without having to reproduce existing functionality. Moreover, by supporting multiple data formats and/or multiple communication protocols, a computer code device increases the likelihood that a supported format and/or protocol will be either receivable or understandable by a receiver.
摘要:
A method, system, and program product for communicating with machines and end users connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service center to a resource administrator, but also may remain within a local or wide area network for transmission between a machine and an end user or a resource administrator. E-mail messages may be transmitted from a computer which is attached to a device which is being monitored or controlled and include information regarding the status, usage or capabilities of the attached device. The device may send status messages and usage information of the device by an end user to either a resource administrator or to a service center on the Internet through a firewall. The message may be sent directly to the resource administrator station if an urgent need of the end user is indicated, so that a communication may be sent either directly to the end user or to a device driver so that the device driver may communicate the message to the end user. For example, an end user may have exceeded a predetermined limit of resource usage, and needs to be informed. For routine information, the service center may manage all the resources on an intranet and may send predetermined types of information such as summary information regarding usage of network resources to the end user using e-mail.
摘要:
There is provided a method, system, and computer program product for extracting information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes: retrieving, from a first memory, vendor and model information of the monitored device; determining vendor and model through the web page from the monitored device; obtaining the device state information; and storing, in a second memory, the device information obtained in the accessing step, in association with the vendor and model information.
摘要:
A method and apparatus for using embedded links for modifying printing attributes in a graphical user interface is provided. According to one embodiment, a user interface object, which is associated with a printing attribute, is displayed on a GUI. The user interface object has an associated embedded link. In response to a user selecting the user interface object, the associated embedded link allows the modification of the printing attribute.
摘要:
A system is used for the creation, maintenance, and management of an overall project schedule, of individual project member schedules, and of project task assignments over a network. The system comprises three editors accessed through a web browser to perform the various tasks by members of a project. Information is passed between a web server and web browser and a database is used to maintain all information. The project manager can use a task assignment editor to assign tasks to individual project members. The project manager can use a project schedule editor to initially create the project schedule and to show the overall project schedule. After the project schedule is created, each project member can create their own member schedule using a member schedule editor, containing tasks related to the project schedule. After project members complete a task, the project member updates the member's schedule via the member schedule editor.
摘要:
A method, system, and computer program product for managing information used by a plurality of communication protocols to extract status information related to a monitored device among distinct devices communicatively coupled to a network. The method includes selecting a communication protocol among the plurality of communication protocols; retrieving, from a first memory, information for accessing the device using the selected communication protocol; and accessing the device using the selected communication protocol and the information retrieved from the first memory. In addition, a vendor-model support map, a protocol parameter map, and a status information map are maintained to allow for the efficient extraction of status information from monitored network devices using the plurality of communication protocols.
摘要:
Method, system and computer readable medium for use in a first wireless device for controlling a second wireless device. The method includes obtaining an address of the second wireless device via a limited access connection, obtaining identification information of the second wireless device from the second wireless device, and determining whether to register or not to register the second wireless device for control by the first wireless device based on the identification information. Also included in the method is saving the address of the second wireless device into a memory of the first wireless device when the first wireless device determines to register the second wireless device for control by the first wireless device.
摘要:
A method, system, and computer program product for extracting status information from within a script of a web page stored on a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes the steps of obtaining, based on vendor and model information, an identification of the web page and at least one parameter string used to extract the status information from within the script of the web page; accessing the web page using the identification of the web page and the HTTP protocol to obtain a line of the web page within the script; and parsing the obtained line of the web page to determine if a parameter string of the at least one parameter string is located within the obtained line. If the parsing step determines that the parameter string is not located within the obtained line, the method repeats the accessing and parsing steps until the parameter string is located. If the parsing step determines that the parameter string is located within the obtained line, the method determines whether all parameter strings in the at least one parameter string have been located. If the determining step determines that all parameter strings in the at least one parameter string have not been located, the method repeats the accessing, parsing, repeating, and determining steps until all parameter strings in the at least one parameter string have been located. However, if the determining step determines that all parameter strings have been located within the script, the method extracts the status information from the web page based on the location of a last located parameter string.