公开(公告)号：US20150143248A1

公开(公告)日：2015-05-21

申请号：US14537656

申请日：2014-11-10

Applicant: Salesforce.com, inc.

Inventor： Scott D. Beechuk ,  Steven Tamm ,  Orjan Kjellberg ,  Arvind Krishnan ,  Benjamin Snyder ,  Luke A. Ball ,  Shannon Hale ,  Khanh Kim P. Nguyen ,  William Gradin ,  Anna Bonner Mieritz ,  Beril Guvendik Maples ,  Gregg Johnson ,  Andrew Waite ,  Jean Elie Bovet

IPC: G06F17/30 ,  G06F3/0482 ,  H04L29/08

CPC classification number: G06F3/0482 ,  G06F3/0481 ,  G06Q30/00 ,  H04L67/10 ,  H04L67/1002

Abstract: Disclosed are methods, apparatus, systems, and computer program products for performing an action on a database record in an on-demand database service. What actions are presented to a user interface of a mobile device can depend on attributes of the database record, such as metadata stored in association with the database record. Selection of one of the actions can cause the mobile device to integrate data from hardware components, databases, and applications using mobile device. The data identified from the mobile device can be automatically associated with various data fields of the action. The selected action can be performed on the database record using the data in the data fields.

Abstract translation: 公开了用于对按需数据库服务中的数据库记录执行动作的方法，装置，系统和计算机程序产品。 向移动设备的用户界面呈现哪些动作可以取决于数据库记录的属性，例如与数据库记录相关联地存储的元数据。 选择其中一个动作可能导致移动设备使用移动设备集成来自硬件组件，数据库和应用程序的数据。 从移动设备识别的数据可以自动地与动作的各种数据字段相关联。 可以使用数据字段中的数据在数据库记录上执行所选择的操作。

公开(公告)号：US20140282101A1

公开(公告)日：2014-09-18

申请号：US13943657

申请日：2013-07-16

Applicant: Salesforce.com, Inc.

Inventor： Scott D. Beechuk ,  Steven Tamm ,  Orjan Kjellberg ,  Arvind Krishnan ,  Benjamin Snyder ,  Luke A. Ball ,  Shannon Hale ,  Khanh Kim P. Nguyen ,  William Gradin ,  Anna Bonner Mieritz ,  Beril Guvendik Maples ,  Gregg Johnson ,  Andrew Waite

IPC: G06F3/0482

CPC classification number: G06F17/2247 ,  G06F3/0481 ,  G06F3/0482 ,  G06F3/04842 ,  G06F17/212 ,  G06Q10/00 ,  G06Q30/01 ,  G06Q50/01 ,  H04L29/08081 ,  H04L67/10 ,  H04L67/22 ,  H04W4/21 ,  H04W4/60

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more records via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with a first record from the publisher. Information may be submitted through the publisher to interact with the first record to update the record. A feed item may be presented for inclusion in the information feed based on the update, where the feed item includes one or more actionable selections providing a reference to the first record. When a user selects one of the actionable selections, the user can perform additional interactions with the first record or perform a new interaction with a second record.

Abstract translation: 公开了用于经由单个用户界面与一个或多个记录交互的方法，装置，系统和计算机可读存储介质。 用户界面包括发布者和信息提要。 用户可以请求与发布者的第一条记录进行交互。 可以通过发布者提交信息与第一条记录进行交互以更新记录。 可以基于更新呈现馈送项目以供包含在信息馈送中，其中馈送项目包括提供对第一记录的引用的一个或多个可动作选择。 当用户选择可操作的选择之一时，用户可以执行与第一记录的附加交互或者与第二记录执行新的交互。

公开(公告)号：US20140280577A1

公开(公告)日：2014-09-18

申请号：US13943640

申请日：2013-07-16

Applicant: salesforce.com, inc.

Inventor： Scott D. Beechuk ,  Steven Tamm ,  Orjan Kjellberg ,  Arvind Krishnan ,  Benjamin Snyder ,  Luke A. Ball ,  Shannon Hale ,  Khanh Kim P. Nguyen ,  William Gradin ,  Anna Bonner Mieritz ,  Beril Guvendik Maples ,  Gregg Johnson ,  Andrew Waite ,  Christopher Jolley

IPC: H04L29/08

CPC classification number: G06F17/2247 ,  G06F3/0481 ,  G06F3/0482 ,  G06F3/04842 ,  G06F17/212 ,  G06Q10/00 ,  G06Q30/01 ,  G06Q50/01 ,  H04L29/08081 ,  H04L67/00 ,  H04L67/10 ,  H04L67/22 ,  H04W4/21 ,  H04W4/60

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with an application using a publisher in an online social network. A user interface includes a publisher and an information feed. A user may request to expose an application using the publisher. The application may be hosted natively in an on-demand service environment or hosted on a third-party platform. Content from the application is exposed in the publisher via an application programming interface (API). A user may interact with the application via the API through the publisher, and the information feed is updated via the API according to the user interaction with the application. A feed item may be presented for inclusion in the information feed based on the update.

Abstract translation: 公开了用于使用在线社交网络中的发布者与应用进行交互的方法，装置，系统和计算机可读存储介质。 用户界面包括发布者和信息提要。 用户可以请求使用发布者公开应用程序。 该应用可以在按需服务环境中本地托管或托管在第三方平台上。 来自应用程序的内容通过应用程序编程接口（API）在发布者中公开。 用户可以通过发布者通过API与应用程序进行交互，根据用户与应用程序的交互，通过API更新信息提要。 可以基于更新呈现馈送项目以供包含在信息馈送中。

公开(公告)号：US20140280329A1

公开(公告)日：2014-09-18

申请号：US13943629

申请日：2013-07-16

Applicant: SALESFORCE.COM, INC.

Inventor： Scott D. Beechuk ,  Steven Tamm ,  Orjan Kjellberg ,  Arvind Krishnan ,  Benjamin Snyder ,  Luke A. Ball ,  Shannon Hale ,  Khanh Kim P. Nguyen ,  William Gradin ,  Anna Bonner Mieritz ,  Beril Guvendik Maples ,  Gregg Johnson ,  Andrew Waite ,  Lorenzo Minore ,  Gary Horen ,  Hanson Ho

IPC: G06F17/30

CPC classification number: G06F17/2247 ,  G06F3/0481 ,  G06F3/0482 ,  G06F3/04842 ,  G06F17/212 ,  G06Q10/00 ,  G06Q30/01 ,  G06Q50/01 ,  H04L29/08081 ,  H04L67/00 ,  H04L67/10 ,  H04L67/22 ,  H04W4/21 ,  H04W4/60

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with a record via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with the record from the publisher. Information may be submitted through the publisher to interact with the record to update the record. A feed item may be presented for inclusion in the information feed based on the update. One or more entities may be cross-referenced with the feed item so that the same feed item is provided in the feeds of each of the one or more entities. Identification of the entities to be cross-referenced with the feed item can come from data defined by a user in a payload, data defined by a system administrator, and/or record relationship information in a database system.

Abstract translation: 公开了用于经由单个用户界面与记录交互的方法，装置，系统和计算机可读存储介质。 用户界面包括发布者和信息提要。 用户可以请求与发布者的记录进行交互。 可以通过发布者提交信息与记录进行交互以更新记录。 可以基于更新呈现馈送项目以供包含在信息馈送中。 一个或多个实体可以与馈送项目交叉参考，使得在一个或多个实体中的每一个的馈送中提供相同的馈送项目。 用饲料物品交叉引用的实体的识别可以来自用户在有效载荷中定义的数据，由系统管理员定义的数据，和/或在数据库系统中记录关系信息。

公开(公告)号：US20140013247A1

公开(公告)日：2014-01-09

申请号：US13935308

申请日：2013-07-03

Applicant: salesforce.com,inc.

Inventor： Scott D. Beechuk ,  Orjan N. Kjellberg ,  Arvind Krishnan

IPC: H04L29/06

CPC classification number: H04L65/403 ,  G06F9/4451 ,  G06F9/451 ,  G06Q10/101

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for creating a customized user interface. The user interface includes one or more user interface components, where the one or more user interface components include a publisher configured to publish information to an information feed. Custom page instructions are received at a computing device, where the custom page instructions modify attribute and/or attribute values of the user interface components of at least one of: dimensions of the user interface components, layout of the user interface components, values for one or more data fields in the user interface components, visibility of the user interface components and/or data fields, user access permissions for interacting with the user interface components, criteria for displaying feed items in the information feed, and function of one or more attributes of the user interface components.

Abstract translation: 公开了用于创建定制的用户界面的方法，装置，系统和计算机可读存储介质。 用户界面包括一个或多个用户界面组件，其中一个或多个用户界面组件包括被配置为将信息发布到信息馈送的发布者。 在计算设备处接收定制页面指令，其中自定义页面指令修改用户界面组件的属性和/或属性值，其中包括以下至少一个：用户界面组件的维度，用户界面组件的布局，一个 用户界面组件的可见性，用户界面组件和/或数据字段的可见性，用于与用户界面组件交互的用户访问权限，用于在信息馈送中显示馈送项的标准以及一个或多个属性的功能 的用户界面组件。

公开(公告)号：US20130346362A1

公开(公告)日：2013-12-26

申请号：US14014832

申请日：2013-08-30

Applicant: salesforce.com, inc.

Inventor： Scott D. Beechuk ,  Orjan N. Kjellberg ,  Larry P.G. Robinson ,  Michael Ramsey ,  Arvind Krishnan ,  Jyoti M. Khubchandani ,  Jill Blue Lin ,  Mustafa O. Al-Alami ,  Jason A. Ellis ,  Christopher A. Myers ,  Vahn K. Phan ,  Chitra Gulabrani

IPC: G06F17/30

CPC classification number: G06F17/30345 ,  G06F3/0482 ,  G06F3/04842 ,  G06F17/30867 ,  G06Q10/06 ,  G06Q30/016 ,  G06Q50/01 ,  H04L67/02

Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.