公开(公告)号：US20130304468A1

公开(公告)日：2013-11-14

申请号：US13569433

申请日：2012-08-08

申请人： Nitendra Rajput ,  Kundan Shrivastava

发明人： Nitendra Rajput ,  Kundan Shrivastava

IPC分类号： G10L15/00

CPC分类号： G10L21/04 ,  G06F17/30867 ,  G06F17/30899

摘要： A method for contextual voice query dilation in a Spoken Web search includes determining a context in which a voice query is created, generating a set of multiple voice query terms based on the context and information derived by a speech recognizer component pertaining to the voice query, and processing the set of query terms with at least one dilation operator to produce a dilated set of queries. A method for performing a search on a voice query is also provided, including generating a set of multiple query terms based on information derived by a speech recognizer component processing a voice query, processing the set with multiple dilation operators to produce multiple dilated sub-sets of query terms, selecting at least one query term from each dilated sub-set to compose a query set, and performing a search on the query set.

摘要翻译： 在口语网络搜索中的上下文语音查询扩展的方法包括确定其中创建语音查询的上下文，基于上下文生成一组多个语音查询术语，以及由与语音查询相关联的语音识别器组件导出的信息， 以及用至少一个扩张算子处理所述查询项集合以产生扩展的查询集合。 还提供了一种用于对语音查询执行搜索的方法，包括基于由语音识别器组件处理语音查询导出的信息生成一组多个查询词语，用多个扩张算子处理该集合以产生多个扩展子集 的查询项，从每个扩展的子集中选择至少一个查询项以组成查询集，并对查询集进行搜索。

公开(公告)号：US20130054609A1

公开(公告)日：2013-02-28

申请号：US13220967

申请日：2011-08-30

申请人： Nitendra Rajput ,  Kundan Shrivastava

发明人： Nitendra Rajput ,  Kundan Shrivastava

IPC分类号： G06F17/30

CPC分类号： G06F17/30743 ,  H04M3/493 ,  H04M3/4938

摘要： A method, an apparatus and an article of manufacture for accessing a specific location in voice site audio content. The method includes indexing, in a voice site index, a specific location in the voice site that contains the audio content, mapping the audio content with information regarding the location and adding the mapped content to the index of the voice site, using the index to determine content and location of an input query in the voice site, automatically marking the specific location in the voice site that contains the determined content and location of the input query, and automatically transferring to the marked location in the voice site.

摘要翻译： 一种用于访问语音站点音频内容中的特定位置的方法，装置和制品。 该方法包括在语音站点索引中索引包含音频内容的语音站点中的特定位置，将音频内容与关于位置的信息进行映射，并将映射的内容添加到语音站点的索引，使用索引 确定语音站点中的输入查询的内容和位置，自动标记包含确定的输入查询的内容和位置的语音站点中的特定位置，并自动转移到语音站点中的标记位置。

公开(公告)号：US20130054250A1

公开(公告)日：2013-02-28

申请号：US13598403

申请日：2012-08-29

申请人： Amit Anil Nanavati ,  Nitendra Rajput

发明人： Amit Anil Nanavati ,  Nitendra Rajput

IPC分类号： G10L21/06

CPC分类号： H04M3/493 ,  G10L21/06 ,  H04M3/4938 ,  H04M2203/25

摘要： Methods and arrangements for visually representing audio content in a voice application. A display is connected to a voice application, and an image is displayed on the display, the image comprising a main portion and at least one subsidiary portion, the main portion representing a contextual entity of the audio content and the at least one subsidiary portion representing at least one participatory entity of the audio content. The at least one subsidiary portion is displayed without text, and the image is changed responsive to changes in audio content in the voice application.

公开(公告)号：US20130054247A1

公开(公告)日：2013-02-28

申请号：US13222443

申请日：2011-08-31

申请人： Nitendra Rajput ,  Shrey Sahay ,  Saurabh Srivastava ,  Kundan Shrivastava

发明人： Nitendra Rajput ,  Shrey Sahay ,  Saurabh Srivastava ,  Kundan Shrivastava

IPC分类号： G10L11/00

CPC分类号： H04M3/4936 ,  G06F3/011 ,  G10L15/22 ,  H04M7/0024

摘要： Methods and arrangements for facilitating tangible interactions in voice applications. At least two tangible objects are provided, along with a measurement interface. The at least two tangible objects are disposed to each be displaceable with respect to one another and with respect to the measurement interface. The measurement interface is communicatively connected with a voice application. At least one of the two tangible objects is displaced with respect to the measurement interface, and the displacement of at least one of the at least two tangible objects is converted to input for the voice application.

摘要翻译： 促进语音应用中有形互动的方法和安排。 提供至少两个有形物体以及测量界面。 所述至少两个有形物体被设置成可以相对于彼此和相对于所述测量界面移动。 测量界面与语音应用程序通信连接。 两个有形物体中的至少一个相对于测量界面移位，并且至少两个有形物体中的至少一个的位移被转换为语音应用的输入。

公开(公告)号：US20120294197A1

公开(公告)日：2012-11-22

申请号：US13555129

申请日：2012-07-21

申请人： Anupam Jain ,  Amit A. Nanavati ,  Nitendra Rajput

发明人： Anupam Jain ,  Amit A. Nanavati ,  Nitendra Rajput

IPC分类号： H04L12/16

CPC分类号： H04M1/642 ,  H04L12/1818 ,  H04L12/1822 ,  H04M3/4938 ,  H04M2203/355

摘要： A system and method that enables the collaborative creation and editing of content on a VoiceSite over a telephone. The system and method enables the collaborative creation and editing of content on the VoiceSite by allowing one or multiple users (authors) to generate and edit the content of the VoiceSite at the same or different times. A Collaboration Manager is utilized to manage calls to/from one or more users. A VoiGen component utilizes voice-activated prompts to allow the one or more users to perform at least one of specify user preferences, load templates, store user preferences and service options, parse through obtained data, and generate/edit the VoiceSite based on the inputs provided by the one or multiple users. A Session Manager stores user specific information and ensures that the content provided by multiple users, including edits/changes, is integrated without conflicts.

摘要翻译： 一种能够通过电话协同创建和编辑VoiceSite上的内容的系统和方法。 该系统和方法允许通过允许一个或多个用户（作者）在相同或不同的时间生成和编辑VoiceSite的内容来协作地创建和编辑VoiceSite上的内容。 协作管理器用于管理来自一个或多个用户的呼叫。 VoiGen组件使用语音激活的提示来允许一个或多个用户执行指定用户偏好，加载模板，存储用户偏好和服务选项中的至少一个，解析所获得的数据，以及基于输入生成/编辑语音网站 由一个或多个用户提供。 会话管理器存储用户特定信息，并确保多个用户提供的内容（包括编辑/更改）集成而不会发生冲突。

公开(公告)号：US20110230229A1

公开(公告)日：2011-09-22

申请号：US12728205

申请日：2010-03-20

申请人： Rajarshi Das ,  Robert George Farrell ,  Nitendra Rajput

发明人： Rajarshi Das ,  Robert George Farrell ,  Nitendra Rajput

IPC分类号： H04M1/00 ,  G10L15/00

CPC分类号： G06Q30/02

摘要： Techniques for organizing information in a user-interactive system based on user interest are provided. In one aspect, a method for operating a system having a plurality of resources through which a user can navigate is provided. The method includes the following steps. When the user accesses the system, the resources are presented to the user in a particular order. Interests of the user in the resources presented are determined. The interests of the user are compared to interests of other users to find one or more subsets of users to which the user belongs by virtue of having similar interests. Upon one or more subsequent accesses to the system by the user, the order in which the resources are presented to the user is based on interests common to the one or more subsets of users to which the user belongs.

摘要翻译： 提供了基于用户兴趣在用户交互系统中组织信息的技术。 一方面，提供了一种用于操作具有用户可以浏览的多个资源的系统的方法。 该方法包括以下步骤。 当用户访问系统时，资源以特定顺序呈现给用户。 确定用户在所呈现的资源中的兴趣。 将用户的兴趣与其他用户的兴趣进行比较，以通过具有相似的兴趣来找到用户所属的一个或多个用户子集。 在用户对系统的一个或多个后续访问之后，将资源呈现给用户的顺序是基于用户所属的一个或多个用户子集所共有的兴趣。

公开(公告)号：US20110191696A1

公开(公告)日：2011-08-04

申请号：US12696359

申请日：2010-01-29

申请人： Anupam Jain ,  Amit A. Nanavti ,  Nitendra Rajput

发明人： Anupam Jain ,  Amit A. Nanavti ,  Nitendra Rajput

IPC分类号： G06F3/00 ,  H04M1/64 ,  G06F15/16

CPC分类号： G06F3/00 ,  G06F15/16 ,  H04M1/64

摘要： Embodiments of the invention broadly contemplate systems, methods, apparatuses and program products providing collaborative browsing on the World Wide Telecom Web (WWTW) via a collaborative WWTW browser. According to embodiments of the invention, collaborative usage of the WWTW is enabled via connecting users and VoiceSites together.

摘要翻译： 本发明的实施例广泛地考虑通过协作式WWTW浏览器在全球电信网络（WWTW）上提供协作浏览的系统，方法，设备和程序产品。 根据本发明的实施例，可以通过将用户和VoiceSites连接在一起来实现WWTW的协同使用。

公开(公告)号：US20110077941A1

公开(公告)日：2011-03-31

申请号：US12570013

申请日：2009-09-30

申请人： Kuntal Dey ,  Anupam Jain ,  Arun Kumar ,  Natwar Modani ,  Amit Anil Nanavati ,  Nitendra Rajput

发明人： Kuntal Dey ,  Anupam Jain ,  Arun Kumar ,  Natwar Modani ,  Amit Anil Nanavati ,  Nitendra Rajput

IPC分类号： G10L15/26 ,  G10L21/00 ,  G10L17/00

CPC分类号： H04M7/0024 ,  H04M2203/655 ,  H04M2207/18

摘要： Techniques for assigning a spoken tag in a telecom web platform are provided. The techniques include receiving a spoken tag, comparing the spoken tag to a set of one or more template tags, if the spoken tag is a match to a template tag, assigning the spoken tag and updating frequency of the tag in the set of one or more template tags, and if the spoken tag is not a match to a template tag, assigning the spoken tag and registering the spoken tag as a new tag in the set of one or more template tags.

摘要翻译： 提供了在电信网络平台中分配口语标签的技术。 所述技术包括接收口语标签，将口语标签与一组或多个模板标签进行比较，如果所述口头标签与模板标签相匹配，则将所述标签标签的分配和所述标签的更新频率分配给所述一个或多个 更多的模板标签，如果语音标签与模板标签不匹配，则指定口头标签，并将该口语标记注册为一个或多个模板标签集合中的新标签。

公开(公告)号：US20080205629A1

公开(公告)日：2008-08-28

申请号：US12114420

申请日：2008-05-02

申请人： Sara H. Basson ,  Alexander Faisman ,  Dimitri Kanevsky ,  Nitendra Rajput

发明人： Sara H. Basson ,  Alexander Faisman ,  Dimitri Kanevsky ,  Nitendra Rajput

IPC分类号： H04M3/00

CPC分类号： H04M3/5233 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/2061

摘要： Techniques for improving the efficiency of foreign accent/language communications processing are disclosed. For example, in one aspect of the invention, a technique for processing a call received by a call center, includes the following steps/operations. A call is obtained. Then, at least one of an accent and a language spoken by a caller making the call is identified. The call is then directed to an appropriate operator at a first level of the call center based on at least one of the automatically identified accent and the automatically identified language. The techniques may also include multiple-purpose editing, automated translation, and restating methodologies.

摘要翻译： 公开了提高外语/语言通信处理效率的技术。 例如，在本发明的一个方面，一种用于处理由呼叫中心接收的呼叫的技术包括以下步骤/操作。 获得通话。 然后，识别由进行呼叫的呼叫者所说的口音和语言中的至少一个。 基于自动识别的口音和自动识别的语言中的至少一个，呼叫被定向到呼叫中心的第一级的适当的操作者。 这些技术还可以包括多用途编辑，自动翻译和重述方法。

公开(公告)号：US20070140183A1

公开(公告)日：2007-06-21

申请号：US11303431

申请日：2005-12-16

申请人： Amit Nanavati ,  Nitendra Rajput

发明人： Amit Nanavati ,  Nitendra Rajput

IPC分类号： H04Q7/24

CPC分类号： H04M3/4938 ,  H04M2242/15 ,  H04W8/18

摘要： The call flow of a user is modified based on the user's situation. A set of context-specific information regarding a user is collected, without prompting the user for this context-specific information within a call with the user. For instance, the context-specific information can include locational information regarding the user, weather information at the current location of the user, traffic information at the user's current location, proximity information of the user to a given transportation mode (airport, train station, and so on), as well as user preferences information. The situation of the user is determined based on the set of context-specific information collected, and the call flow of voice prompts to the user within the call is modified based on the situation determined.

摘要翻译： 基于用户的情况修改用户的呼叫流程。 收集关于用户的一组上下文特定信息，而不用提示用户在与用户的呼叫中的该上下文特定信息。 例如，上下文特定信息可以包括关于用户的位置信息，用户当前位置的天气信息，用户当前位置处的交通信息，用户对给定交通模式的接近信息（机场，火车站， 等等），以及用户偏好信息。 基于所收集的上下文特定信息的集合确定用户的情况，并且基于所确定的情况来修改呼叫内的用户的语音提示的呼叫流程。