摘要:
The present invention is directed to a method for propagating contextual data in an audio communication by storing the contextual data obtained from a calling party in an extensible mark-up language formatted text document. A telephone call between a first party and a second party is converted to a session initiation protocol based voice over internet protocol communication, and the stored text document is attached to session initiation protocol messages that control the voice over internet protocol communication. The document is attached to the signaling messages by embedding the text document in a session description payload associated with the session initiation protocol message. The attached document is propagated with the audio communication, including when the signaling messages are used to transfer the audio communication from the second party to a third party or to add one or more addition parties to the audio communication.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.
摘要:
Techniques for supporting a presence virtualization query are provided. The techniques include receiving a virtual query from a client, the virtual query specified in terms of a membership set of members, wherein the membership set comprises a list of presentity uniform resource identifiers (URIs) and a separate transformation function, defined over a set of presence documents of the members in the membership set, redirecting the query to a destination virtual presentity URI whose presence state comprises an aggregation of the presence documents of the list of URIs in the membership set and a corresponding query element (QE) object that manages subscriptions for the URI, adding the client as a watcher for the destination virtual presentity URI, and applying transformation logic specified by the watcher client and notifying a corresponding client of a resulting output.
摘要:
Methods and arrangements for virtualizing human agents across multiple locations. A first agent is associated with a first contact center and a second agent is associated with a second contact center. An availability status of the second agent is published, both to the first contact center and to the second contact center. An incoming communication is accepted at the first contact center and a free status of the second agent is ascertained. The incoming communication is routed from the first contact center to the second agent.
摘要:
This invention is directed to a system and method for the close coupling of Session Initiation Protocol (SIP) based Voice over Internet Protocol (VoIP) with multiplayer network games. Game state dependent voice communications are used as another method of player interaction in the game environment. The system uses SIP enhanced game servers and conference servers with audio mixing capabilities, and the game server controls the creation, maintenance and changing of the voice conferences. Participation in a voice conference is determined by the game state features associated with each player including distance and direction to determine how the voices are mixed in a voice conference.
摘要:
The present invention provides a method and system for providing quality-of-service to VoIP over a wireless local access network by providing periodic, contention-free access to a wireless link for voice packets. This is achieved by coupling Session Initiation Protocol (“SIP”) signaling for call setup with the Point Coordination Function mode of operation of the 802.11 medium access control. The result is that VoIP call signaling via SIP is tied with availability of periodic time-slots on the wireless medium. The periodic time-slots are used to guarantee contention-free access to the wireless link for voice packets. Accordingly, the present invention, in effect, merges two networking technologies: SIP-based VoIP and 802.11-based wireless LANs.
摘要:
Techniques are disclosed for generating and managing presentities in accordance with a virtual presence server. By way of example, a method for requesting information from at least one server comprises the following steps. A client request, which expresses a request that can not be satisfied by a single existing presentity, is obtained at an intermediate server, wherein the intermediate server operates as a virtual presence server. The virtual presence server (i.e., intermediate server) creates a set of software objects for a virtual presentity, the set of objects embodying logic to combine presence information from one or more of existing presentities and external information sources, in accordance with at least one existing presence server. The virtual presence server creates an association between the request of the client and the created virtual presentity that allows the presence information to be propagated back to the client.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.
摘要:
A method and system for enabling voice over Internet for computer applications includes registering session initiation protocol (SIP) as a system service and providing SIP service through an application programming interface (API) to permit access to service functions by individual software applications. A SIP link is provided within a software application to permit user invocation of SIP service functions. The link may be passed as a parameter to permit external access to an invoked service function.