Systems and methods for providing targeted marketing
    41.
    发明申请
    Systems and methods for providing targeted marketing 审中-公开
    提供有针对性的营销的系统和方法

    公开(公告)号:US20080172487A1

    公开(公告)日:2008-07-17

    申请号:US12006606

    申请日:2008-01-03

    IPC分类号: G06F15/16 G06F17/30

    CPC分类号: G06Q30/02

    摘要: Systems and methods are provided for automatically collecting information from a computer system and sending the collected information across a network to a centralized system. The information can include configuration information that describes the configuration of the computing system, such as the installed software, internal hardware, and attached peripherals. The centralized system is configured to return targeted marketing based on the collected information. Providing the centralized system with automatically collected configuration and other information allows for better targeted marketing.

    摘要翻译: 提供了系统和方法,用于自动从计算机系统收集信息,并将所收集的信息通过网络发送到集中式系统。 该信息可以包括描述计算系统的配置的配置信息,例如已安装的软件,内部硬件和连接的外围设备。 集中式系统配置为基于收集的信息返回有针对性的营销。 为集中式系统提供自动收集的配置和其他信息,可以更好地进行有针对性的营销。

    Operator network that routes customer care calls based on subscriber/device profile and CSR skill set
    42.
    发明申请
    Operator network that routes customer care calls based on subscriber/device profile and CSR skill set 有权
    基于订户/设备配置文件和CSR技能集的路由客户服务呼叫的运营商网络

    公开(公告)号:US20060143058A1

    公开(公告)日:2006-06-29

    申请号:US11247459

    申请日:2005-10-11

    IPC分类号: G06F9/44

    CPC分类号: H04M3/5233 H04M2203/2066

    摘要: An operator network is capable of routing incoming customer care calls to specific customer care representatives based on a subscriber profile and customer service representative (CSR) skill set. The device profile is retrieved from the mobile handset while the incoming customer care call is in a queue waiting to be connected to a CSR. The retrieved device profile is also used to determine an appropriate CSR to handle an incoming customer care call.

    摘要翻译: 运营商网络能够基于订户简档和客户服务代表(CSR)技能集,将传入的客户服务呼叫路由到特定的客户服务代表。 从移动手持机检索设备配置文件,而进入的客户服务呼叫处于等待连接到CSR的队列中。 检索到的设备配置文件还用于确定适当的CSR以处理传入的客户服务呼叫。

    Smartphone profiler system and method
    43.
    发明申请
    Smartphone profiler system and method 审中-公开
    智能手机分析仪系统及方法

    公开(公告)号:US20050148329A1

    公开(公告)日:2005-07-07

    申请号:US10999606

    申请日:2004-11-29

    IPC分类号: H04M1/68 H04W8/24 H04Q7/20

    CPC分类号: H04W8/245

    摘要: A smartphone profiler system and method is provided for collecting profile data from a mobile device which is then transmitted to a server for analysis and customer care. The profile data may be transmitted in one or more data streams. The invention provides for more than one possible type of transmission protocol. If a transmission fails using a first transmission protocol, the invention allows a second transmission protocol to be used. The server is preferably capable of invoking a corrective action on the mobile device based on the profile data received.

    摘要翻译: 提供智能手机分析器系统和方法用于从移动设备收集简档数据,然后将其发送到服务器进行分析和客户关怀。 简档数据可以在一个或多个数据流中发送。 本发明提供了多种可能类型的传输协议。 如果传输使用第一传输协议失败,本发明允许使用第二传输协议。 服务器优选地能够基于所接收的简档数据来调用移动设备上的纠正措施。

    Operator network that routes customer care calls based on subscriber/device profile and CSR skill set
    44.
    发明授权
    Operator network that routes customer care calls based on subscriber/device profile and CSR skill set 有权
    基于订户/设备配置文件和CSR技能集的路由客户服务呼叫的运营商网络

    公开(公告)号:US07401320B2

    公开(公告)日:2008-07-15

    申请号:US11247459

    申请日:2005-10-11

    IPC分类号: G06F9/44

    CPC分类号: H04M3/5233 H04M2203/2066

    摘要: An operator network is capable of routing incoming customer care calls to specific customer care representatives based on a subscriber profile and customer service representative (CSR) skill set. The device profile is retrieved from the mobile handset while the incoming customer care call is in a queue waiting to be connected to a CSR. The retrieved device profile is also used to determine an appropriate CSR to handle an incoming customer care call.

    摘要翻译: 运营商网络能够基于订户简档和客户服务代表(CSR)技能集,将传入的客户服务呼叫路由到特定的客户服务代表。 从移动手持机检索设备配置文件,而进入的客户服务呼叫处于等待连接到CSR的队列中。 检索到的设备配置文件还用于确定适当的CSR以处理传入的客户服务呼叫。

    Optical disc for simplified data backup
    45.
    发明申请
    Optical disc for simplified data backup 审中-公开
    用于简化数据备份的光盘

    公开(公告)号:US20070091746A1

    公开(公告)日:2007-04-26

    申请号:US11546263

    申请日:2006-10-10

    IPC分类号: G11B20/10

    摘要: An optical disc having a read-only portion and a writable portion is provided. The read-only portion comprises computer-readable instructions including a backup application. When the optical disc is inserted into an optical drive of a data source, such as a personal computer, the operating system of the data source automatically launches the backup application. The backup application is configured to find files on the data source that satisfy search criteria, which can be predefined, and to copy those files to the writable portion of the optical disc.

    摘要翻译: 提供具有只读部分和可写入部分的光盘。 只读部分包括包括备份应用的计算机可读指令。 当将光盘插入诸如个人计算机的数据源的光驱中时,数据源的操作系统自动启动备份应用程序。 备份应用程序被配置为在数据源上查找满足可以预定义的搜索条件的文件,并将这些文件复制到光盘的可写入部分。

    GESTURES TO ENCAPSULATE INTENT
    47.
    发明申请
    GESTURES TO ENCAPSULATE INTENT 有权
    封装内容的手段

    公开(公告)号:US20130079140A1

    公开(公告)日:2013-03-28

    申请号:US13616222

    申请日:2012-09-14

    IPC分类号: A63F13/06

    摘要: A method is provided for enabling gameplay with a character in a game environment on a mobile device. In the game environment, a player can play a game via a character. When there is an expectation of action from the character in the game, a touch gesture input is received on the mobile device. The fidelity of the touch gesture input is calculated with reference to an optimal gesture in a reference gesture table. If the fidelity is within a predefined range associated with the optimal gesture, the touch gesture input is matched to the optimal gesture and an associated game script is called wherein the character would be shown as having successfully completed the expectation.

    摘要翻译: 提供了一种用于在移动设备上的游戏环境中使用角色进行游戏玩法的方法。 在游戏环境中,玩家可以通过角色玩游戏。 当游戏中的角色有期望的动作时,在移动设备上接收到触摸手势输入。 参考手势表中的最佳姿势来计算触摸手势输入的保真度。 如果保真度在与最佳手势相关联的预定范围内,则将触摸手势输入与最佳手势相匹配,并且调用相关联的游戏脚本,其中该角色将被显示为已经成功地完成了期望。

    SYSTEMS AND METHODS OF VIRTUAL GOODS TRADING USING RATINGS TO ASCRIBE VALUE TO VIRTUAL GOODS
    48.
    发明申请
    SYSTEMS AND METHODS OF VIRTUAL GOODS TRADING USING RATINGS TO ASCRIBE VALUE TO VIRTUAL GOODS 有权
    虚拟商品交易的系统和方法,使用评级来评估虚拟商品的价值

    公开(公告)号:US20120231891A1

    公开(公告)日:2012-09-13

    申请号:US13353025

    申请日:2012-01-18

    IPC分类号: G06F17/00

    CPC分类号: G06Q30/0283

    摘要: A method is provided for trading virtual goods. A game environment is provided in which a first player can acquire or develop a virtual good. This virtual good has a starting value. At least one rating of the virtual good is received from a second player via the game environment. The starting value is automatically increased or decreased as a function of the at least one rating of the virtual good. The virtual good is then made available for purchase at the new value. A system for trading virtual goods is also provided.

    摘要翻译: 提供了一种交易虚拟商品的方法。 提供一种游戏环境,其中第一玩家可以获取或开发虚拟商品。 这个虚拟商品有一个起始价值。 经由游戏环境从第二玩家接收至少一个虚拟商品的评级。 作为虚拟商品的至少一个等级的函数,起始值被自动增加或减少。 然后虚拟商品以新价值可供购买。 还提供了一个交易虚拟商品的系统。

    Motion Driven User Interface
    50.
    发明申请
    Motion Driven User Interface 审中-公开
    运动驱动用户界面

    公开(公告)号:US20120036485A1

    公开(公告)日:2012-02-09

    申请号:US13102815

    申请日:2011-05-06

    IPC分类号: G06F3/033

    CPC分类号: G06F1/1626 G06F2200/1637

    摘要: A motion driven user interface for a mobile device is described which provides a user with the ability to cause execution of user interface input commands by physically moving the mobile device in space. The mobile device uses embedded sensors to identify its motion which causes execution of a corresponding user interface input command. Further, the command to be executed can vary depending upon the operating context of the mobile device.

    摘要翻译: 描述了用于移动设备的运动驱动用户界面,其向用户提供通过在空间中物理移动移动设备来引起用户界面输入命令的执行的能力。 移动设备使用嵌入式传感器来识别其运动,从而执行相应的用户界面输入命令。 此外,要执行的命令可以根据移动设备的操作上下文而变化。