Enhanced call pickup
    41.
    发明申请
    Enhanced call pickup 有权
    增强呼叫代答

    公开(公告)号:US20050238157A1

    公开(公告)日:2005-10-27

    申请号:US10828998

    申请日:2004-04-21

    Abstract: In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

    Abstract translation: 在一个实施例中,一种用于增强呼叫接收的方法包括访问指示呼叫代答组(CPG)中的一个或多个用户中的每个的当前状态的数据,该呼叫代表组(CPG)相对于对应于CPG的电话号码的来话电话呼叫, 数据到CPG中一个或多个用户的一个或多个端点,以便显示给CPG中的一个或多个用户。 在CPG中向第一用户显示数据有助于第一用户确定CPG中的一个或多个第二用户的每个的当前状态,以便于第一用户对是否接听来电的决定。

    System and method for performing distributed video conferencing
    42.
    发明申请
    System and method for performing distributed video conferencing 有权
    用于执行分布式视频会议的系统和方法

    公开(公告)号:US20050078171A1

    公开(公告)日:2005-04-14

    申请号:US10703859

    申请日:2003-11-06

    Abstract: A method for executing a video conference is provided that includes receiving one or more audio streams associated with a video conference from one or more end points and determining an active speaker associated with one of the end points. Audio information associated with the active speaker may be received at one or more media switches. One or more video streams may be suppressed except for a selected video stream associated with the active speaker, the selected video stream propagating to one or more of the media switches during the video conference. The selected video stream may be replicated such that it may be communicated to one or more of the end points associated with a selected one of the media switches.

    Abstract translation: 提供一种用于执行视频会议的方法,其包括从一个或多个端点接收与视频会议相关联的一个或多个音频流,并且确定与所述终点中的一个相关联的活动扬声器。 可以在一个或多个媒体交换机处接收与主动扬声器相关联的音频信息。 除了与活动扬声器相关联的所选视频流之外,可以抑制一个或多个视频流,所选择的视频流在视频会议期间传播到一个或多个媒体交换机。 可以复制所选择的视频流,使得其可以被传送到与所选择的一个媒体交换机相关联的一个或多个终点。

    System and method for navigating using multiple modalities
    43.
    发明授权
    System and method for navigating using multiple modalities 有权
    使用多种模式导航的系统和方法

    公开(公告)号:US09250084B2

    公开(公告)日:2016-02-02

    申请号:US11837331

    申请日:2007-08-10

    CPC classification number: G01C21/20 G01C21/206 G01C21/26 G01S19/48

    Abstract: A system for navigating includes an interface operable to receive position information of a first modality. The position information of the first modality is associated with a navigation unit. The interface is further operable to receive position information of a second modality. The position information of the second modality is associated with the navigation unit. The system also includes a processor coupled to the interface and operable to identify a destination. The system is further operable to navigate to the destination based on the position information of the first and second modalities by switching between the first modality and the second modality.

    Abstract translation: 用于导航的系统包括可操作以接收第一模态的位置信息的接口。 第一模态的位置信息与导航单元相关联。 该接口还可操作以接收第二模态的位置信息。 第二模式的位置信息与导航单元相关联。 该系统还包括耦合到接口并可操作以识别目的地的处理器。 该系统还可操作以通过在第一模态和第二模态之间切换,基于第一和第二模态的位置信息来导航到目的地。

    Call to call center as trigger to capture and record other geographically relevant data
    45.
    发明授权
    Call to call center as trigger to capture and record other geographically relevant data 有权
    呼叫呼叫中心作为触发捕获和记录其他与地理位置相关的数据

    公开(公告)号:US08630610B2

    公开(公告)日:2014-01-14

    申请号:US12845183

    申请日:2010-07-28

    Abstract: Techniques are provided for using a location of a caller placing a call that is received at a call center to identify other sources of information that are relevant to the call. A call is received at a call center from a caller. The location of the caller is obtained from the received call, and other sources of information potentially relevant to the call are identified based on the location of the caller. For example, information is stored that identifies at lease one individual that is proximate to the location of the caller, and communication is initiated with at least one individual who is determined to be located proximate to the caller.

    Abstract translation: 提供技术用于使用呼叫者在呼叫中心接收的呼叫的位置来识别与呼叫相关的其他信息源。 在呼叫中心从呼叫者接收到呼叫。 呼叫者的位置是从接收到的呼叫中获得的,并且基于呼叫者的位置来识别潜在地与呼叫相关的其他信息源。 例如,存储标识至少一个接近于呼叫者的位置的个体的信息,并且与被确定为位于呼叫者附近的至少一个个体发起通信。

    System and method for video conferencing
    46.
    发明授权
    System and method for video conferencing 有权
    视频会议的系统和方法

    公开(公告)号:US08619118B2

    公开(公告)日:2013-12-31

    申请号:US13471288

    申请日:2012-05-14

    CPC classification number: H04N7/14 H04N7/15

    Abstract: In one embodiment, an apparatus includes a first module that causes the first endpoint to receive a current speaker's video stream if the first endpoint is not the current speaker and to receive a last speaker's video stream if the first endpoint is the current speaker. The apparatus includes a second module that causes the second endpoint to receive a continuous presence, current speaker video stream if the second endpoint is not the current speaker and to receive a continuous presence, last speaker video stream if the second endpoint is the current speaker. The continuous presence, current speaker video stream comprises two or more video streams, one of which includes at least a portion of the current speaker's video stream. The continuous presence, last speaker video stream comprises two or more video streams, one of which includes at least a portion of a last speaker's video stream.

    Abstract translation: 在一个实施例中,一种装置包括第一模块,如果第一端点不是当前的扬声器,则使第一端点接收当前扬声器的视频流,并且如果第一端点是当前的扬声器则接收最后的说话者的视频流。 如果第二端点是当前的说话者,该装置包括使第二端点接收连续存在的第二模块,如果第二端点不是当前的扬声器并且接收连续存在,则最后的扬声器视频流。 连续存在的当前扬声器视频流包括两个或更多个视频流,其中之一包括当前说话者的视频流的至少一部分。 连续存在的最后扬声器视频流包括两个或更多个视频流,其中之一包括最后一个扬声器的视频流的至少一部分。

    Method and apparatus for using far end camera control (FECC) messages to implement participant and layout selection in a multipoint videoconference
    47.
    发明授权
    Method and apparatus for using far end camera control (FECC) messages to implement participant and layout selection in a multipoint videoconference 有权
    在多点视频会议中使用远端相机控制(FECC)消息来实现参与者和布局选择的方法和装置

    公开(公告)号:US08576272B2

    公开(公告)日:2013-11-05

    申请号:US13102332

    申请日:2011-05-06

    CPC classification number: H04N7/152

    Abstract: A method, an apparatus and a medium encoded with instructions for providing layout selection, participant selection, and/or participant-to-participant far end camera control of the selected participant for use in a continuous presence multipoint videoconference. The method includes receiving one or more far end camera control messages over a packet network from a first participant of a multipoint videoconference; maintaining an indication of a far end camera control mode for the first participant, the mode being one of a set of modes; and depending on the far end camera control mode and on controls possible, carrying out a control according to one ore more the camera control messages.

    Abstract translation: 一种编码有指令的方法,装置和介质,所述指令用于提供所选参与者的布局选择,参与者选择和/或参与者至参与者远端相机控制,以用于连续存在多点视频会议。 该方法包括从多点视频会议的第一参与者通过分组网络接收一个或多个远端相机控制消息; 保持第一参与者的远端相机控制模式的指示,该模式是一组模式之一; 并且根据远端摄像机控制模式和可控的控制方式,根据摄像机控制消息一次进行控制。

    Randomized digit prompting for an interactive voice response system
    49.
    发明授权
    Randomized digit prompting for an interactive voice response system 有权
    随机数字提示交互式语音应答系统

    公开(公告)号:US08345851B2

    公开(公告)日:2013-01-01

    申请号:US11443993

    申请日:2006-05-31

    CPC classification number: H04M3/493

    Abstract: A system and method that provides a user with the ability to transmit confidential information to an IVR system in a secure manner includes invoking an interactive voice response (IVR) routine, the IVR routine determining each of the digits in the sequence by making successive queries and/or digit guesses. A user of the voice communication device need only make an affirmative response or a negative response to each query or digit quess. Once determined, each of the digits in the sequence is sent to the destination system. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

    Abstract translation: 以安全的方式向用户提供将机密信息传送到IVR系统的能力的系统和方法包括调用交互式语音响应(IVR)例程,IVR例程通过进行连续查询来确定序列中的每个数字, /或数字猜测。 语音通信设备的用户仅需要对每个查询或数字查询做出肯定的响应或否定的响应。 一旦确定,序列中的每个数字被发送到目标系统。 要强调的是,该摘要被提供以符合要求抽象的规则,允许搜索者或其他读者快速确定技术公开内容的主题。 提交它的理解是,它不会用于解释或限制权利要求的范围或含义。

    System And Method For Video Conferencing
    50.
    发明申请
    System And Method For Video Conferencing 有权
    视频会议系统与方法

    公开(公告)号:US20120262538A1

    公开(公告)日:2012-10-18

    申请号:US13471288

    申请日:2012-05-14

    CPC classification number: H04N7/14 H04N7/15

    Abstract: In one embodiment, an apparatus includes a first module that causes the first endpoint to receive a current speaker's video stream if the first endpoint is not the current speaker and to receive a last speaker's video stream if the first endpoint is the current speaker. The apparatus includes a second module that causes the second endpoint to receive a continuous presence, current speaker video stream if the second endpoint is not the current speaker and to receive a continuous presence, last speaker video stream if the second endpoint is the current speaker. The continuous presence, current speaker video stream comprises two or more video streams, one of which includes at least a portion of the current speaker's video stream. The continuous presence, last speaker video stream comprises two or more video streams, one of which includes at least a portion of a last speaker's video stream.

    Abstract translation: 在一个实施例中,一种装置包括第一模块,如果第一端点不是当前的扬声器,则使第一端点接收当前扬声器的视频流,并且如果第一端点是当前的扬声器则接收最后的说话者的视频流。 如果第二端点是当前的说话者,该装置包括使第二端点接收连续存在的第二模块,如果第二端点不是当前的扬声器并且接收连续存在,则最后的扬声器视频流。 连续存在的当前扬声器视频流包括两个或更多个视频流,其中之一包括当前说话者的视频流的至少一部分。 连续存在的最后扬声器视频流包括两个或更多个视频流,其中之一包括最后一个扬声器的视频流的至少一部分。

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