System and method for providing presence based trunking in a network environment
    61.
    发明授权
    System and method for providing presence based trunking in a network environment 有权
    用于在网络环境中提供基于状态的中继的系统和方法

    公开(公告)号:US08489134B2

    公开(公告)日:2013-07-16

    申请号:US12202450

    申请日:2008-09-02

    CPC分类号: H04L12/1836

    摘要: A method is provided in one example implementation and the method includes interacting, via a first communication resource manager located in a first domain, with a second communication resource manager located in a second domain. The method further includes determining whether to establish a link for multicasting between users in the first domain and users in the second domain, and the link between the domains is established based on presence data of at least one user in the first domain and at least one user in the second domain.

    摘要翻译: 在一个示例实现中提供了一种方法,并且该方法包括经由位于第一域中的第一通信资源管理器与位于第二域中的第二通信资源管理器进行交互。 该方法还包括确定是否建立用于第一域中的用户和第二域中的用户之间的多播的链接,并且基于第一域中的至少一个用户的存在数据建立域之间的链接,并且至少一个 用户在第二个域。

    CROSS-PROFILE COORDINATION OF ENERGY CONSUMPTION POLICIES
    63.
    发明申请
    CROSS-PROFILE COORDINATION OF ENERGY CONSUMPTION POLICIES 有权
    能源消费政策的跨界面协调

    公开(公告)号:US20120277921A1

    公开(公告)日:2012-11-01

    申请号:US13098086

    申请日:2011-04-29

    IPC分类号: G06F1/28

    摘要: In one embodiment, a policy coordination device receives soft policies from a plurality of localized energy consumption control devices, and examines the received soft policies to determine corresponding energy consumption. From this, the policy coordination device creates a global policy to reduce overall peak energy consumption between the received soft policies. As such, the policy coordination device transmits corresponding policy control commands to one or more of the plurality of localized energy consumption control devices based on the global policy. In another embodiment, a particular localized energy consumption control device discloses its soft policies and in response, receives a policy control command from the policy coordination device to control operation of one or more energy consuming devices (within soft limits of the soft policies) based on the global policy.

    摘要翻译: 在一个实施例中,策略协调设备从多个本地化的能量消耗控制设备接收软策略,并检查所接收的软策略以确定相应的能量消耗。 由此,政策协调机制制定了一项全球政策,以减少收到的软政策之间的总体能耗。 因此,策略协调装置基于全局策略向多个本地化能量消耗控制装置中的一个或多个发送相应的策略控制命令。 在另一个实施例中,特定的本地化能量消耗控制装置公开了其软策略,并作为响应,从策略协调装置接收策略控制命令,以控制一个或多个能量消耗装置(在软策略的软限制内)的操作,基于 全球政策。

    Multimodal multilevel precedence and preemption
    64.
    发明授权
    Multimodal multilevel precedence and preemption 有权
    多模式多级优先和抢占

    公开(公告)号:US08300638B2

    公开(公告)日:2012-10-30

    申请号:US11688381

    申请日:2007-03-20

    IPC分类号: H04L12/28

    CPC分类号: H04L41/0893 H04L51/14

    摘要: A device comprising a network resource controller to preempt at least one multiple-user session over a primary modality of communication according to a precedence-level associated with users of the multiple-user session and to switch the multiple-user session to an alternate modality of communication without disconnection of the multiple-user session.

    摘要翻译: 一种设备,包括:网络资源控制器,用于根据与所述多用户会话的用户相关联的优先级,通过主要的通信模式抢占至少一个多用户会话,并将所述多用户会话切换到所述多用户会话的替代模式 通信而不断开多用户会话。

    Call routing using voice signature and hearing characteristics
    66.
    发明授权
    Call routing using voice signature and hearing characteristics 有权
    使用语音签名和听力特征的呼叫路由

    公开(公告)号:US08270593B2

    公开(公告)日:2012-09-18

    申请号:US11865307

    申请日:2007-10-01

    IPC分类号: H04M3/00

    摘要: In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller.

    摘要翻译: 在示例实施例中,基于代理的语音和/或听觉特征,适当地将呼叫路由到联络中心的代理的系统。 通过将呼叫者的语音和听觉特征与代理的语音和听觉特征相匹配来选择代理。 为了找到呼叫者的最佳匹配,联络中心确定呼叫者是否听力受损,如果确定呼叫者的合适频率范围。 如果找不到匹配,代理和/或呼叫者的语音可能被实时移动并调整到最适合呼叫者的频率范围。

    IN-VOICEMAIL-SESSION CALL TRANSFERS

    公开(公告)号:US20120213219A1

    公开(公告)日:2012-08-23

    申请号:US13032346

    申请日:2011-02-22

    IPC分类号: H04L12/66 H04M1/64 H04M11/00

    CPC分类号: H04M3/53341 H04M2203/6081

    摘要: In one embodiment, a voicemail system stores a voicemail message left by a first caller for a second caller. The voicemail system facilitates the transfer of a call out of a playback of the voicemail to the first caller and generates a credential that is coupled with the call. If the first caller is not available for the call, the second caller is transferred to the voicemail mailbox of the first caller where second caller records a second voicemail, which is placed in the mailbox of the first caller. The call may be transferred back to the mailbox of the first caller in response to a transfer code entered by the second caller. The voicemail system verifies the second caller based on the credential and returns the second caller to the appropriate location in the queue of voicemails.

    摘要翻译: 在一个实施例中,语音邮件系统存储由第一呼叫者留给第二呼叫者的语音邮件消息。 语音邮件系统便于将呼叫从语音邮件的回放传送到第一呼叫者,并且生成与该呼叫相结合的证书。 如果第一呼叫者不可用于呼叫,则第二呼叫者被转移到第一呼叫者的语音邮箱,其中第二呼叫者记录第二语音邮件,该第二语音信箱放在第一呼叫者的邮箱中。 响应于由第二呼叫者输入的传送码,呼叫可以被转移回第一呼叫者的邮箱。 语音邮件系统基于证书验证第二呼叫者,并将第二呼叫者返回到语音邮件队列中的适当位置。

    Extendable Frequency Hopping Timeslots in Wireless Networks
    68.
    发明申请
    Extendable Frequency Hopping Timeslots in Wireless Networks 有权
    无线网络中可扩展的跳频时隙

    公开(公告)号:US20120155284A1

    公开(公告)日:2012-06-21

    申请号:US12971205

    申请日:2010-12-17

    IPC分类号: H04W72/04 H04L12/26 H04W40/00

    摘要: In one embodiment, a wireless transmitting node in a frequency hopping wireless network may determine whether a packet can be transmitted within a particular timeslot of a frequency hopping sequence based on a length of the packet. If unable to transmit the packet within the particular timeslot, the transmitting node extends the particular timeslot into a subsequent timeslot to allow transmission of the packet within the extended timeslot at a frequency associated with the particular timeslot. Once the extended timeslot ends, the transmitting node and receiving node hop frequencies into the subsequent timeslot to synchronize with the rest of the network that already hopped at the conventional rate. In another embodiment, a wireless receiving node may also extend the particular timeslot into a subsequent timeslot to allow reception of a packet that would extend beyond the particular timeslot, and may hop frequencies upon expiration of the extended timeslot.

    摘要翻译: 在一个实施例中,跳频​​无线网络中的无线发射节点可以基于分组的长度来确定是否可以在跳频序列的特定时隙内发送分组。 如果不能在特定时隙内发送分组,则发送节点将特定时隙扩展到随后的时隙中,以允许以与特定时隙相关联的频率在扩展时隙内传输分组。 一旦扩展时隙结束,发射节点和接收节点将频率跳到随后的时隙中,以与以常规速率跳过的网络的其余部分同步。 在另一个实施例中,无线接收节点还可以将特定时隙扩展到随后的时隙中,以允许接收超出特定时隙的分组,并且可以在扩展时隙到期时跳频。

    Visually enhancing a conference
    69.
    发明授权
    Visually enhancing a conference 有权
    视觉上加强会议

    公开(公告)号:US08199184B2

    公开(公告)日:2012-06-12

    申请号:US11935470

    申请日:2007-11-06

    IPC分类号: H04N7/14

    CPC分类号: H04N7/147 H04N7/15

    摘要: A method for visually enhancing a conference includes receiving a first request to enhance a first object. The method also includes establishing a visual conference between at least a local participant and a remote participant. The method additionally includes receiving a visual communication and detecting a reference to the first object in the visual communication. The method further includes, upon detecting the reference to the first object in the visual communication, enhancing for presentation the first object in the visual communication based on the first request.

    摘要翻译: 一种用于视觉上增强会议的方法包括接收第一请求以增强第一对象。 该方法还包括在至少本地参与者和远程参与者之间建立视觉会议。 该方法还包括在视觉通信中接收视觉通信并检测对第一对象的引用。 该方法还包括在检测到视觉通信中对第一对象的引用时,基于第一请求增强用于在视觉通信中呈现第一对象。