Abstract:
Systems and methods for determining quality measures for communication paths that can be used to conduct telephony communications determine and record quality measures for each of a plurality of paths during different times of the day and different days of the week. This information is used to determine and record measures of how the quality of each path varies over predetermined periods of time. When it is necessary to select a path for the setup of a new telephony communication, information regarding the anticipated quality of different potential paths, and information regarding how that quality is expected to vary over the duration of the telephony communication are used to select a path for the telephony communication.
Abstract:
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
Abstract:
A system for dynamically integrating and synchronizing a plurality of software applications of an end user as part of a telephonic communication between the end user and a third party managed and handled by a hosted VoIP PBX includes a client side integration proxy having (i) an API for communicating and exchanging data with the software applications and (ii) memory cache dedicated to storing information about the telephonic communication handled and managed by a hosted VoIP PBX, wherein the client side integration proxy assigns a record in the memory cache for storing information about the telephonic communication and enables the software applications periodically to access and dynamically update, modify, or add to the record as the information about the telephonic communication is updated or changed by other software applications and by the end user.
Abstract:
A method and apparatus for configuring communication parameters of a first wireless device having an established communication connection includes communicating with a wireless access point using communication parameters based on a selected first security policy; receiving information from the wireless access point regarding one or more second wireless devices connected to the wireless access point; selecting a second security policy to apply to the first wireless device based on the information received from the wireless access point; adjusting the one or more communication parameters of the first wireless device based on the second security policy; and communicating with the wireless access point using the adjusted communication parameters.
Abstract:
A method and apparatuses for rate control of a multi-quality data stream using multiple, combined probing techniques includes receiving a multi-quality data stream, adding padding packets to the multi-quality data stream to determine which data stream of the multi-quality data stream to select to communicate data packets of the multi-quality data stream, adding probing packets to the selected data stream of the multi-quality data stream to determine a bandwidth at which to communicate the selected data stream, and communicating the selected data stream to receivers using the determined bandwidth. In some embodiments, the method and apparatus can further include determining whether or not a different quality data stream of the multi-quality data stream should be selected before adding padding packets to the multi-quality data stream and/or determining if a bandwidth estimation process should be performed before adding probing packets to the selected data stream of the multi-quality data.
Abstract:
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API). The telephony communication may be setup in a way that results in the called party not receiving information about the calling party or the calling party's telephone number.
Abstract:
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
Abstract:
Methods and system for integrating video content in a video conference session are provided herein. In some embodiments, the system comprises a plurality of user devices corresponding to a presenter attendee and a plurality of non-presenter attendees of the video conference, where each of the plurality of user devices comprising: a video conferencing application, comprising: a first interface for receiving connection information to the video content as selected by the presenter attendee; a second interface for embedding and displaying the video content on each of the plurality of user devices, wherein the video content is streamed directly from the content provider to each of the plurality of user devices; and a video conference server for relaying state changes of the content video content as the video content is streamed to the plurality of non-presenter user devices.
Abstract:
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.
Abstract:
Methods and apparatus for recalling and replaying content during a communications session are provided herein. In some embodiments, methods for replaying content during a communications session may comprise detecting a real-time communications session between two or more participant devices, storing content of the communications session transmitted between the two or more participant devices as the real-time communications session persists, receiving a control request from a first participant device of the two or more participants devices to replay a portion of the content; and transmitting the portion of the content to at least one of the participant devices as the real-time communications session persists.