Systems and methods to monitor and analyze customer equipment downtime in a voice over internet protocol (VoIP) service network
    71.
    发明授权
    Systems and methods to monitor and analyze customer equipment downtime in a voice over internet protocol (VoIP) service network 有权
    监控和分析网络语音(VoIP)服务网络中客户设备停机的系统和方法

    公开(公告)号:US08223631B2

    公开(公告)日:2012-07-17

    申请号:US12130587

    申请日:2008-05-30

    Abstract: Systems and methods to monitor and analyze customer premises equipment downtime in a Voice over Internet Protocol service network are disclosed. An example method comprises receiving an indication of an internet protocol (IP) address change, determining whether a network transaction is a failed network transaction associated with the IP address change, and when the network transaction is a failed network transaction associated with the IP address change, storing the failed network transaction to a database entry associated with the IP address change.

    Abstract translation: 公开了在因特网协议服务网络中监视和分析客户驻地设备停机的系统和方法。 一种示例性方法包括接收互联网协议(IP)地址改变的指示,确定网络事务是否是与IP地址改变相关联的故障网络事务,以及何时网络事务是与IP地址变化相关联的故障网络事务 将失败的网络事务存储到与IP地址改变相关联的数据库条目中。

    Message routing and determining a message recipient in a unified messaging system
    72.
    发明授权
    Message routing and determining a message recipient in a unified messaging system 有权
    在统一消息系统中消息路由和确定消息收件人

    公开(公告)号:US08209386B2

    公开(公告)日:2012-06-26

    申请号:US12582263

    申请日:2009-10-20

    Abstract: A sender is identified based at least in part on originator identification information associated with an incoming communication. A message recipient is then determined based at least in part on the identified sender and one or more databases associated with message recipients by comparing the originator identification information to one or more entries in the one or more databases. The incoming communication is routed to the determined message recipient of a shared mailbox of a unified messaging system. An intended recipient is identified among the owners of the shared unified messaging mailbox owners. Only the determined message recipient is notified of the deposited message, based on the dynamic information derived from each deposited message.

    Abstract translation: 至少部分地基于与进入通信相关联的发起者识别信息识别发送者。 至少部分地通过将发起者识别信息与一个或多个数据库中的一个或多个条目相比较,至少部分地基于所识别的发送者和与消息接收者相关联的一个或多个数据库来确定消息接收者。 传入通信被路由到统一消息系统的共享邮箱的确定消息接收者。 在共享的统一消息邮箱所有者的所有者之间识别预期的接收者。 基于从每个存储的消息导出的动态信息,只有确定的消息接收者被通知所存储的消息。

    System for managing video voicemail
    73.
    发明授权
    System for managing video voicemail 失效
    用于管理视频语音邮件的系统

    公开(公告)号:US08203589B2

    公开(公告)日:2012-06-19

    申请号:US11852060

    申请日:2007-09-07

    CPC classification number: H04N7/14 H04L12/1818 H04M3/5315 H04M3/533 H04M7/0057

    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller adapted to establish communications with a voicemail system over a Public Switched Telephone Network port of the communication device, receive from the voicemail system by way of a broadband port of the communication device an invitation to switch to a video call over the broadband port, transmit a Session Initiation Protocol message to establish video communications with the voicemail system, and transmit to the voicemail system a video message to be recorded by the voicemail system as a video voicemail message. Additional embodiments are disclosed.

    Abstract translation: 结合本公开的教导的系统可以包括例如具有适于通过通信设备的公共交换电话网络端口与语音邮件系统建立通信的控制器的通信设备,通过语音邮件系统 通信设备的宽带端口通过宽带端口切换到视频呼叫的请求,发送会话发起协议消息以建立与语音邮件系统的视频通信,并且向语音邮件系统发送要由语音邮件系统记录的视频消息 作为视频语音邮件消息。 公开了另外的实施例。

    Method and system for automatically defining organizational data in unified messaging systems
    74.
    发明授权
    Method and system for automatically defining organizational data in unified messaging systems 有权
    在统一消息系统中自动定义组织数据的方法和系统

    公开(公告)号:US08200716B2

    公开(公告)日:2012-06-12

    申请号:US12334968

    申请日:2008-12-15

    CPC classification number: H04L41/5064 H04L51/36

    Abstract: A method and system for automatically defining and provisioning organizational data in a unified messaging (UM) platform are disclosed. An adapter in a unified messaging platform connects to at least one client human resources database. Human resources information that is organized in an organizational hierarchy is retrieved from the human resources database, and hierarchical organizational data is automatically generated in the UM platform based on the organizational hierarchy of the human resources information retrieved from the human resources database. UM mailboxes are provisioned to messaging centers in the UM platform based on the hierarchical organizational data.

    Abstract translation: 公开了一种用于在统一消息(UM)平台中自动定义和配置组织数据的方法和系统。 统一消息平台中的适配器连接至少一个客户端人力资源数据库。 根据从人力资源数据库检索的人力资源信息的组织层次结构,从人力资源数据库中检索组织层次结构中的人力资源信息,并在UM平台中自动生成分级组织数据。 UM邮箱根据分层组织数据配置到UM平台中的邮件中心。

    Methods and apparatus to route emergency communication sessions
    75.
    发明授权
    Methods and apparatus to route emergency communication sessions 有权
    路由紧急通信会话的方法和设备

    公开(公告)号:US08130663B2

    公开(公告)日:2012-03-06

    申请号:US11855837

    申请日:2007-09-14

    CPC classification number: H04W4/90 H04W76/50 H04W88/06

    Abstract: Methods and apparatus to route an emergency communication session for a multi-mode communication device are disclosed. An example method comprises detecting a call initiation at a user device, determining whether the user device is communicatively coupled to a cellular communication network, and initiating a mesh network routing algorithm at the user device to establish a communication session from the user device to a gateway node via a wireless Internet-based network when the user device is not communicatively coupled to the cellular communication network.

    Abstract translation: 公开了用于多模式通信设备的路由紧急通信会话的方法和装置。 一种示例性方法包括检测用户设备的呼叫发起,确定用户设备是否通信地耦合到蜂窝通信网络,以及在用户设备处启动网状网络路由算法以建立从用户设备到网关的通信会话 当用户设备不通信地耦合到蜂窝通信网络时,经由基于无线因特网的网络。

    Method and system for managing changes in organizational data in unified messaging systems
    77.
    发明授权
    Method and system for managing changes in organizational data in unified messaging systems 有权
    统一消息系统中管理组织数据变更的方法和系统

    公开(公告)号:US08099390B2

    公开(公告)日:2012-01-17

    申请号:US12335021

    申请日:2008-12-15

    CPC classification number: G06F17/30516 G06Q10/10

    Abstract: A method and system for automatically managing changes to organizational data in a unified messaging (UM) platform are disclosed. A database snapshot is retrieved from a client human resources database. The database snapshot includes human resources information organized in an organizational hierarchy. A change is detected in the database snapshot from a previous database snapshot, and organizational data in the UM platform is automatically modified to reflect the detected change in the database snapshot. When the change is detected in the database snapshot, it is possible for the UM platform to automatically compose and send a message to at least one user associated with the change including potential modifications of the organization data. The organizational data in the UM platform can then be modified only in response to receiving approval of the potential modifications of the organizational data from at least one user associated with the change.

    Abstract translation: 公开了一种用于自动管理统一消息传递(UM)平台中组织数据更改的方法和系统。 从客户端人力资源数据库检索数据库快照。 数据库快照包括组织在组织层次结构中的人力资源信息。 在先前数据库快照的数据库快照中检测到更改,并自动修改UM平台中的组织数据,以反映检测到的数据库快照中的更改。 当在数据库快照中检测到更改时,UM平台可以自动撰写消息并向至少一个与更改相关联的用户发送消息,包括组织数据的潜在修改。 然后可以修改UM平台中的组织数据,以响应于从至少一个与更改相关联的用户的组织数据的潜在修改获得批准。

    Method and system to provision emergency contact services in a communication network
    78.
    发明授权
    Method and system to provision emergency contact services in a communication network 有权
    在通信网络中提供紧急联系服务的方法和系统

    公开(公告)号:US08027445B2

    公开(公告)日:2011-09-27

    申请号:US11936410

    申请日:2007-11-07

    Abstract: A method includes receiving a query at a telephone number mapping (ENUM) server, the query identifying an emergency telephone number associated with a subscriber to an emergency contact service. The method also includes retrieving from the ENUM server, in response to the query, one or more emergency contact Uniform Resource Identifiers (URIs) associated with the subscriber, where each of the emergency contact URIs has an associated emergency contact indicator. The method also includes initiating routing of a communication to destination devices associated with each retrieved emergency contact URI via an Internet Protocol Multimedia Subsystem (IMS).

    Abstract translation: 一种方法包括在电话号码映射(ENUM)服务器处接收查询,该查询识别与紧急联系服务的订户相关联的紧急电话号码。 该方法还包括响应于该查询从ENUM服务器检索与订户相关联的一个或多个紧急联系统一资源标识符(URI),其中每个紧急联系URI具有相关联的紧急联系人指示符。 该方法还包括通过因特网协议多媒体子系统(IMS)来启动与每个检索的紧急联系URI相关联的目的地设备的通信路由。

    Message Routing in a Unified Messaging System
    79.
    发明申请
    Message Routing in a Unified Messaging System 有权
    统一消息系统中的消息路由

    公开(公告)号:US20110093544A1

    公开(公告)日:2011-04-21

    申请号:US12582263

    申请日:2009-10-20

    Abstract: A sender is identified based at least in part on originator identification information associated with an incoming communication. A message recipient is then determined based at least in part on the identified sender and one or more databases associated with message recipients by comparing the originator identification information to one or more entries in the one or more databases. The incoming communication is routed to the determined message recipient of a shared mailbox of a unified messaging system. An intended recipient is identified among the owners of the shared unified messaging mailbox owners. Only the determined message recipient is notified of the deposited message, based on the dynamic information derived from each deposited message.

    Abstract translation: 至少部分地基于与进入通信相关联的发起者识别信息识别发送者。 至少部分地通过将发起者识别信息与一个或多个数据库中的一个或多个条目相比较,至少部分地基于所识别的发送者和与消息接收者相关联的一个或多个数据库来确定消息接收者。 传入通信被路由到统一消息系统的共享邮箱的确定消息接收者。 在共享的统一消息邮箱所有者的所有者之间识别预期的接收者。 基于从每个存储的消息导出的动态信息,只有确定的消息接收者被通知所存储的消息。

    METHODS AND APPARATUS TO CONTROL SYNCHRONIZATION IN VOICE OVER INTERNET PROTOCOL NETWORKS AFTER CATASTROPHES
    80.
    发明申请
    METHODS AND APPARATUS TO CONTROL SYNCHRONIZATION IN VOICE OVER INTERNET PROTOCOL NETWORKS AFTER CATASTROPHES 有权
    控制网络协议网络语音语音同步的方法和设备

    公开(公告)号:US20100027529A1

    公开(公告)日:2010-02-04

    申请号:US12184516

    申请日:2008-08-01

    CPC classification number: H04L12/6418

    Abstract: Example methods and apparatus to control synchronization in voice over Internet protocol (VoIP) networks after catastrophes are disclosed. An example border element comprises a network interface to receive a VoIP network registration request message from a VoIP endpoint, a catastrophe detector to determine whether a catastrophe has been detected, a backoff time module to compute a backoff time using a priority assigned to the VoIP endpoint and an expected number of VoIP network registration request messages, a recovery module to determine whether the VoIP endpoint is currently registered with the VoIP network, and to send a response message having a header representing the backoff time to the VoIP endpoint when the catastrophe has been detected and the VoIP endpoint is not currently registered with a VoIP network, and a signaling processor to process the VoIP network registration request message when the VoIP endpoint is currently registered with the VoIP network.

    Abstract translation: 公开了在灾难发生后控制语音互联网协议(VoIP)网络同步的示例方法和装置。 示例性边界元素包括从VoIP端点接收VoIP网络注册请求消息的网络接口,用于确定是否已经检测到灾难的灾难检测器,使用分配给所述VoIP终端的优先级来计算退避时间的退避时间模块 以及VoIP网络注册请求消息的预期数量,用于确定VoIP端点是否正在向VoIP网络注册的恢复模块,并且当灾难已经被发送时,将具有表示退避时间的报头的响应消息发送到VoIP端点 并且VoIP端点当前未注册到VoIP网络,以及当VoIP端点当前已经向VoIP网络注册时处理VoIP网络注册请求消息的信令处理器。

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