Abstract:
Systems and methods to monitor and analyze customer premises equipment downtime in a Voice over Internet Protocol service network are disclosed. An example method comprises receiving an indication of an internet protocol (IP) address change, determining whether a network transaction is a failed network transaction associated with the IP address change, and when the network transaction is a failed network transaction associated with the IP address change, storing the failed network transaction to a database entry associated with the IP address change.
Abstract:
A sender is identified based at least in part on originator identification information associated with an incoming communication. A message recipient is then determined based at least in part on the identified sender and one or more databases associated with message recipients by comparing the originator identification information to one or more entries in the one or more databases. The incoming communication is routed to the determined message recipient of a shared mailbox of a unified messaging system. An intended recipient is identified among the owners of the shared unified messaging mailbox owners. Only the determined message recipient is notified of the deposited message, based on the dynamic information derived from each deposited message.
Abstract:
A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller adapted to establish communications with a voicemail system over a Public Switched Telephone Network port of the communication device, receive from the voicemail system by way of a broadband port of the communication device an invitation to switch to a video call over the broadband port, transmit a Session Initiation Protocol message to establish video communications with the voicemail system, and transmit to the voicemail system a video message to be recorded by the voicemail system as a video voicemail message. Additional embodiments are disclosed.
Abstract:
A method and system for automatically defining and provisioning organizational data in a unified messaging (UM) platform are disclosed. An adapter in a unified messaging platform connects to at least one client human resources database. Human resources information that is organized in an organizational hierarchy is retrieved from the human resources database, and hierarchical organizational data is automatically generated in the UM platform based on the organizational hierarchy of the human resources information retrieved from the human resources database. UM mailboxes are provisioned to messaging centers in the UM platform based on the hierarchical organizational data.
Abstract:
Methods and apparatus to route an emergency communication session for a multi-mode communication device are disclosed. An example method comprises detecting a call initiation at a user device, determining whether the user device is communicatively coupled to a cellular communication network, and initiating a mesh network routing algorithm at the user device to establish a communication session from the user device to a gateway node via a wireless Internet-based network when the user device is not communicatively coupled to the cellular communication network.
Abstract:
Systems and methods to minimize customer premises equipment downtime in a Voice over Internet Protocol service network are disclosed. An example method comprises receiving a replacement internet protocol (IP) address to replace a first IP address in a residential gateway associated with a first network service provider, sending a re-authenticate message from the residential gateway to a customer premises equipment associated with a second network service provider, and receiving the re-authenticate message in the customer premises equipment.
Abstract:
A method and system for automatically managing changes to organizational data in a unified messaging (UM) platform are disclosed. A database snapshot is retrieved from a client human resources database. The database snapshot includes human resources information organized in an organizational hierarchy. A change is detected in the database snapshot from a previous database snapshot, and organizational data in the UM platform is automatically modified to reflect the detected change in the database snapshot. When the change is detected in the database snapshot, it is possible for the UM platform to automatically compose and send a message to at least one user associated with the change including potential modifications of the organization data. The organizational data in the UM platform can then be modified only in response to receiving approval of the potential modifications of the organizational data from at least one user associated with the change.
Abstract:
A method includes receiving a query at a telephone number mapping (ENUM) server, the query identifying an emergency telephone number associated with a subscriber to an emergency contact service. The method also includes retrieving from the ENUM server, in response to the query, one or more emergency contact Uniform Resource Identifiers (URIs) associated with the subscriber, where each of the emergency contact URIs has an associated emergency contact indicator. The method also includes initiating routing of a communication to destination devices associated with each retrieved emergency contact URI via an Internet Protocol Multimedia Subsystem (IMS).
Abstract:
A sender is identified based at least in part on originator identification information associated with an incoming communication. A message recipient is then determined based at least in part on the identified sender and one or more databases associated with message recipients by comparing the originator identification information to one or more entries in the one or more databases. The incoming communication is routed to the determined message recipient of a shared mailbox of a unified messaging system. An intended recipient is identified among the owners of the shared unified messaging mailbox owners. Only the determined message recipient is notified of the deposited message, based on the dynamic information derived from each deposited message.
Abstract:
Example methods and apparatus to control synchronization in voice over Internet protocol (VoIP) networks after catastrophes are disclosed. An example border element comprises a network interface to receive a VoIP network registration request message from a VoIP endpoint, a catastrophe detector to determine whether a catastrophe has been detected, a backoff time module to compute a backoff time using a priority assigned to the VoIP endpoint and an expected number of VoIP network registration request messages, a recovery module to determine whether the VoIP endpoint is currently registered with the VoIP network, and to send a response message having a header representing the backoff time to the VoIP endpoint when the catastrophe has been detected and the VoIP endpoint is not currently registered with a VoIP network, and a signaling processor to process the VoIP network registration request message when the VoIP endpoint is currently registered with the VoIP network.