公开(公告)号：US20100057591A1

公开(公告)日：2010-03-04

申请号：US12203952

申请日：2008-09-04

申请人： Kulvir S. Bhogal ,  Rick A. Hamilton, II ,  Clifford A. Pickover ,  Anne R. Sand

发明人： Kulvir S. Bhogal ,  Rick A. Hamilton, II ,  Clifford A. Pickover ,  Anne R. Sand

IPC分类号： G06Q10/00

CPC分类号： G06Q10/087 ,  G06Q10/06 ,  G06Q10/10

摘要： The present invention relates to inventory item expiration and renewal in a virtual universe. A method for in accordance with an embodiment of the present invention provides at least one item in the inventory of an avatar with metadata specifying whether the item must be renewed and how often. Instructions are obtained regarding a renewal of the item and the item is renewed based on the instructions.

摘要翻译： 本发明涉及虚拟宇宙中的库存物品到期和更新。 根据本发明的实施例的方法提供了具有元数据的头像清单中的至少一个项目，该元数据指定该项目是否必须被更新以及频率。 获取关于项目更新的说明，并根据说明更新项目。

公开(公告)号：US20100036729A1

公开(公告)日：2010-02-11

申请号：US12189220

申请日：2008-08-11

申请人： Rick A. HAMILTON, II ,  Brian M. O'Connell ,  Clifford A. Pickover ,  Anne R. Sand ,  Keith R. Walker

发明人： Rick A. HAMILTON, II ,  Brian M. O'Connell ,  Clifford A. Pickover ,  Anne R. Sand ,  Keith R. Walker

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02 ,  G06Q30/0251

摘要： The invention generally relates to systems and methods for advertising, and, more particularly, to systems and methods for providing immersive advertising in a virtual universe. In one aspect of the invention, there is a method for presenting a virtual universe advertisement (VU-ad) in a virtual universe (VU), receiving input from a user associated with a user avatar of the VU, and altering the VU-ad in response to the input.

摘要翻译： 本发明一般涉及用于广告的系统和方法，更具体地，涉及用于在虚拟宇宙中提供沉浸式广告的系统和方法。 在本发明的一个方面，存在一种用于在虚拟宇宙（VU）中呈现虚拟宇宙广告（VU-ad）的方法，从与用户虚拟形象的用户头像相关联的用户接收输入，以及改变VU-广告 响应输入。

公开(公告)号：US20090307021A1

公开(公告)日：2009-12-10

申请号：US12132752

申请日：2008-06-04

申请人： Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand

发明人： Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand

IPC分类号： G06Q10/00

CPC分类号： G06Q10/087

摘要： The present invention is directed to inventory governance in a virtual universe. A method of inventory governance in a virtual universe (VU) includes: providing an inventory for a virtual universe (VU) resident; and providing means for governing at least one aspect of the inventory, the governing means comprising at least one of: an administrative interface for establishing an authorizing relationship between the VU resident and an authorizing entity; a filtering interface for administering at least one filter to the inventory; or a monitoring interface for providing capability to monitor at least one of: the VU resident or the inventory.

摘要翻译： 本发明涉及虚拟世界中的库存治理。 虚拟宇宙（VU）中库存治理的一种方法包括：为虚拟宇宙（VU）提供库存; 以及提供用于管理库存的至少一个方面的手段，所述管理装置包括以下至少一个：用于在所述VU居民和授权实体之间建立授权关系的管理界面; 用于向库存管理至少一个过滤器的过滤接口; 或监视接口，用于提供监视VU居民或库存中的至少一个的能力。

公开(公告)号：US20090210803A1

公开(公告)日：2009-08-20

申请号：US12032203

申请日：2008-02-15

申请人： Michele P. Brignull ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand ,  James W. Seaman

发明人： Michele P. Brignull ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand ,  James W. Seaman

IPC分类号： G06F3/048

CPC分类号： H04L67/2823 ,  G06Q10/00 ,  H04L67/28 ,  H04L67/306 ,  H04L67/38 ,  H04L69/24

摘要： Described herein are processes and systems that automatically modify communications in a virtual universe. One of the systems described is a virtual communication modifier system. The virtual communication modifier system detects a communication intended for use in the virtual universe. The virtual communication has characteristics, such as language, format, sound quality, and text properties that can be modified automatically. The virtual communication modifier system determines whether a characteristic of the communication is different from a characteristic indicated within a user preference. If the characteristic of the communication is different from the indicated characteristic, then the virtual communication modifier system automatically modifies the communication characteristic to comport with the indicated characteristic (e.g., automatically converts the language of the communication from English to Spanish). The virtual communication modifier system then presents the modified communication.

摘要翻译： 这里描述的是自动修改虚拟宇宙中的通信的过程和系统。 所描述的系统之一是虚拟通信修改器系统。 虚拟通信修改器系统检测想要在虚拟宇宙中使用的通信。 虚拟通信具有可以自动修改的语言，格式，音质和文本属性等特征。 虚拟通信修改器系统确定通信的特性是否与用户偏好内指示的特性不同。 如果通信的特征与指示的特性不同，则虚拟通信修改器系统自动修改通信特性以与指示的特性相匹配（例如，将通信的语言自动转换为西班牙语）。 然后，虚拟通信修改器系统呈现修改的通信。

公开(公告)号：US10380604B2

公开(公告)日：2019-08-13

申请号：US12174805

申请日：2008-07-17

申请人： Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand

发明人： Rick A. Hamilton, II ,  Jenny S. Li ,  Clifford A. Pickover ,  Anne R. Sand

IPC分类号： G06Q30/00 ,  G06Q30/02 ,  G06Q30/08

摘要： A method implemented in a computer infrastructure having computer executable code, including generating one or more ad-avatars in a virtual universe (VU) and monitoring information from the VU. Additionally, the method includes directing the one or more ad-avatars to perform one or more viral advertisements in the VU based on the information.

公开(公告)号：US08929807B2

公开(公告)日：2015-01-06

申请号：US13220905

申请日：2011-08-30

申请人： David C. Brillhart ,  Christopher J. Dawson ,  Rick A. Hamilton, II ,  Anne R. Sand ,  James W. Seaman

发明人： David C. Brillhart ,  Christopher J. Dawson ,  Rick A. Hamilton, II ,  Anne R. Sand ,  James W. Seaman

IPC分类号： H04B5/00 ,  H04W24/00 ,  H04B7/00 ,  G08B3/10 ,  B60Q1/22 ,  H04H40/00 ,  H04L12/18 ,  H04H60/52 ,  H04H20/63

CPC分类号： H04H40/00 ,  H04H20/63 ,  H04H60/52 ,  H04H2201/70 ,  H04L12/189

摘要： Embodiments of the present invention provide an approach for transmitting/broadcasting messages/content (e.g., audio) by routing such messages to an intended audience/recipient(s), and optionally applying audio preferences to broadcast characteristics. Specifically, embodiments of the present invention may receive a message/broadcast in a queue, and identify a set of intended recipients of the broadcast (e.g., based on the content therein). Once the intended recipients have been identified, a set of locations of the intended recipients may be determined. Based on the locations, at least one output device is selected (e.g., based on proximity of the output device(s) to the intended recipients). Thereafter, the broadcast may be transmitted to the intended recipients via the selected output device(s), while any associated audio preferences are applied. In one embodiment, if an intended recipient is listening to other content, such content may be muted and/or paused so that the transmitted broadcast may be heard.

摘要翻译： 本发明的实施例提供了一种通过将这样的消息路由到预期的受众/接收者，以及可选地对广播特征应用音频偏好来发送/广播消息/内容（例如，音频）的方法。 具体地，本发明的实施例可以在队列中接收消息/广播，并且识别广播的一组预期接收者（例如，基于其中的内容）。 一旦确定了预期的接收者，就可以确定预期接收者的一组位置。 基于位置，选择至少一个输出设备（例如，基于输出设备与预期接收者的接近度）。 此后，可以通过所选择的输出设备将广播发送到预期的接收者，同时应用任何相关联的音频偏好。 在一个实施例中，如果预期接收者正在收听其他内容，则这样的内容可以被静音和/或暂停，从而可以听到所发送的广播。

公开(公告)号：US08738430B2

公开(公告)日：2014-05-27

申请号：US12271301

申请日：2008-11-14

申请人： Gregory J. Boss ,  Lamont U. Cannon ,  Rick A. Hamilton, II ,  Ruthie D. Lyle ,  Anne R. Sand

发明人： Gregory J. Boss ,  Lamont U. Cannon ,  Rick A. Hamilton, II ,  Ruthie D. Lyle ,  Anne R. Sand

IPC分类号： G06Q30/00 ,  G06Q90/00

CPC分类号： G06Q50/28 ,  G06Q10/08 ,  G06Q30/0217 ,  G06Q30/0601 ,  G06Q30/0603 ,  G06Q90/00

摘要： Methods, devices and systems are provided for enabling the selection of a shipping option responsive to an environmental preference. A user indicates a shipping criteria preference including an environmental impact weighting. A cost value of each of a plurality of shipping options is determined including an environmental impact cost. A shipping options is selected and implemented for a shipping of an item as a function of the indicated environmental impact weighting. Each of the plurality of shipping option cost values may be dynamically recalculated and the status of at least one of the shipping options updated, the updating determining a change in value a shipping option cost value, an implemented selected shipping option changed to another of the plurality of shipping options as a function of the status updating.

摘要翻译： 提供了方法，装置和系统，以便响应于环境偏好来选择运送选项。 用户指示包括环境影响权重的运送标准偏好。 确定包括环境影响成本的多个运送选项中的每一个的成本值。 根据指定的环境影响权重，选择并实施运输选项，用于货物的运输。 可以动态地重新计算多个运送期权成本值中的每个，并且更新运送选项中的至少一个运送选项的状态，确定运输期权成本值的价值变化的更新，所实施的选定运送选项改变为多个 作为状态更新的功能的运送选项。

公开(公告)号：US08704821B2

公开(公告)日：2014-04-22

申请号：US12233059

申请日：2008-09-18

申请人： Gaurav N. Kulkarni ,  Rick A. Hamilton, II ,  Anne R. Sand ,  James W. Seaman

发明人： Gaurav N. Kulkarni ,  Rick A. Hamilton, II ,  Anne R. Sand ,  James W. Seaman

IPC分类号： G06T15/00 ,  G06F3/00 ,  G06F15/177

CPC分类号： H04L41/22

摘要： In general, the present invention provides a system and method for creating, managing and utilizing virtual worlds for enhanced management of an Information Technology (IT) environment. Two dimensional (2D) and three dimensional (3D) virtual world renditions are automatically created to replicate the associated real-life IT environment. Such virtual environments can then be used to familiarize staff with remote locations and to securely provide virtual data center tours to others. The virtual environments are managed through an information monitor and management module that generates a work order sent to the physical location for reconfiguration of the real-life environment.

摘要翻译： 通常，本发明提供了一种用于创建，管理和利用虚拟世界以增强对信息技术（IT）环境的管理的系统和方法。 自动创建二维（2D）和三维（3D）虚拟世界渲染，以复制相关的现实生活中的IT环境。 然后可以使用这样的虚拟环境来让员工熟悉远程位置，并安全地向他人提供虚拟数据中心旅游。 虚拟环境通过信息监视和管理模块进行管理，该模块生成发送到物理位置的工作单，以重新配置现实环境。

公开(公告)号：US08527430B2

公开(公告)日：2013-09-03

申请号：US13596150

申请日：2012-08-28

申请人： Rick A. Hamilton, II ,  Brian M. O'Connell ,  Clifford A. Pickover ,  Anne R. Sand ,  Keith R. Walker

发明人： Rick A. Hamilton, II ,  Brian M. O'Connell ,  Clifford A. Pickover ,  Anne R. Sand ,  Keith R. Walker

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02

摘要： Virtual universe customer service representatives are cloned and assigned as a function of observing customer behavior, retrieving historical data and creating a customer profile. Preferential subavatar assignment parameters are determined for a customer as a function of the customer profile, choosing a subavatar from a plurality of subavatars as a function of a correlation of a subavatar performance characteristic with the preferential subavatar assignment parameter and a store objective, and the clone is populated with the chosen subavatar. Choosing a subavatar may comprise preferentially rating subavatars and determining an appropriateness threshold as a function of the subavatar assignment parameter, the performance characteristics and the store objective. Some embodiments reset a threshold in response to time-in-queue or to repetitively observing customer behavior, retrieving customer data, determining a subavatar assignment parameter and choosing a highest-rated available subavatar meeting a revised threshold. Subavatars may comprise automated, customer service representative-controlled and jointly-controlled subavatars.

摘要翻译： 虚拟世界客户服务代表被克隆并分配为观察客户行为，检索历史数据和创建客户资料的功能。 根据客户简档确定客户的优先次角分配参数，作为与子节点性能特征与优先子空间分配参数和商店目标的相关性的函数从多个子分组中选择子代，并且克隆 填充所选的subavatar。 选择子空间可以包括优先地对子分类进行评级，并且确定作为子代数分配参数，性能特征和商店目标的函数的适当阈值。 一些实施例响应于队列中的时间重置阈值或者重复地观察顾客行为，检索客户数据，确定子空间分配参数并选择满足修订的阈值的最高评级可用子空间。 Subavatars可以包括自动化的客户服务代表控制和共同控制的子资源。

公开(公告)号：US08478631B2

公开(公告)日：2013-07-02

申请号：US13614310

申请日：2012-09-13

申请人： Michele P. Brignull ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Anne R. Sand ,  James W. Seaman ,  Johnnye R. L. Tamaru

发明人： Michele P. Brignull ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Anne R. Sand ,  James W. Seaman ,  Johnnye R. L. Tamaru

IPC分类号： G06F17/30

CPC分类号： G06Q30/02 ,  G06Q30/0204 ,  G06Q30/0207 ,  G06Q30/0212 ,  G06Q30/0236 ,  G06Q30/0255 ,  G06Q30/0269

摘要： A computer system for market segmentation analysis includes program instructions to be executed. The program instructions are configured to collect virtual universe data about avatars, entities, and objects in a virtual universe. The program instructions are configured to perform a market segmentation analysis on the virtual universe data, wherein the market segmentation analysis comprises a first segmentation across multiple segments of the avatars that is based on an amount of time and an amount of money spent in the virtual universe. The market segmentation analysis further comprises a second segmentation across multiple segments of the avatars that is based on whether activity of the avatars includes social activity and business activity in the virtual universe relative to a time of day. The program instructions are configured to receive, from users, consent allowing collection of the virtual universe data and to present a reward to the users for giving the consent.

摘要翻译： 用于市场细分分析的计算机系统包括要执行的程序指令。 程序指令被配置为收集关于虚拟宇宙中的头像，实体和对象的虚拟Universe数据。 所述程序指令被配置为对所述虚拟宇宙数据执行市场细分分析，其中所述市场细分分析包括基于所述虚拟世界中花费的时间量和数量的所述化身的多个片段上的第一分割 。 市场细分分析还包括基于化身的多个部分的第二分割，其基于化身的活动是否包括相对于时间的虚拟世界中的社交活动和商业活动。 程序指令被配置为从用户接收允许收集虚拟宇宙数据并向用户呈现奖励以给予同意。