公开(公告)号：US20170034872A1

公开(公告)日：2017-02-02

申请号：US14812290

申请日：2015-07-29

Applicant: Avaya Inc.

Inventor： Clark D. Petrie ,  John H. Yoakum

IPC: H04W88/08

CPC classification number: H04W4/04

Abstract: A network-connected access point is disclosed having a network access transceiver configured to provide access to a network for computing devices in communication therewith. The network access point also comprises one or more environmental sensors each configured to determine at least one environmental characteristic value that quantifies an environmental characteristic at a location distant from the network access point. Without limitation, environmental characteristics include temperature, humidity, sound, light, motion, and air quality, The network access point further comprises a sensor controller in communication with the at least one environmental sensor. The sensor controller may be separate from the network access transceiver, or may be part of the same component. The sensor controller is configured to receive the at least one environmental characteristic value from the at least one environmental sensor, and transmit information based on the at least one environmental characteristic value to a network.

Abstract translation: 公开了一种网络连接的接入点，其具有网络接入收发机，该网络接入收发机被配置为提供对用于计算与其通信的设备的网络的接入。 网络接入点还包括一个或多个环境传感器，每个环境传感器被配置为确定在远离网络接入点的位置上量化环境特性的至少一个环境特性值。 环境特性包括温度，湿度，声音，光，运动和空气质量。网络接入点还包括与至少一个环境传感器通信的传感器控制器。 传感器控制器可以与网络接入收发器分开，或者可以是相同组件的一部分。 所述传感器控制器被配置为从所述至少一个环境传感器接收所述至少一个环境特性值，并且基于所述至少一个环境特性值将信息发送到网络。

公开(公告)号：US20170034680A1

公开(公告)日：2017-02-02

申请号：US14809734

申请日：2015-07-27

Applicant: Avaya Inc.

Inventor： John H. Yoakum ,  Tony McCormack

IPC: H04W4/22 ,  G08B25/01 ,  H04M1/725 ,  G04G21/06 ,  H04W4/02 ,  G10L15/22 ,  G04G21/08 ,  H04B1/3827 ,  H04W52/02

CPC classification number: G04G21/08 ,  G04G21/06 ,  G08B25/016 ,  G10L15/22 ,  H04B1/385 ,  H04M1/72541 ,  H04W4/02 ,  H04W4/90 ,  H04W52/027 ,  Y02D70/00 ,  Y02D70/1242 ,  Y02D70/1262 ,  Y02D70/142 ,  Y02D70/144 ,  Y02D70/26 ,  Y02D70/40

Abstract: Methods and apparatuses for covert transmission of an assistance request message from a wearable computing device are disclosed. In one embodiment, a wearable computing device receives a covert input and transmits a corresponding assistance request message without presenting an indication that such a request message is being, or has been, transmitted. Thus, a user in an emergency situation, which may worsen if a corresponding perpetrator detects a call for emergency assistance, can use the wearable computer device to send an assistance request message in a covert manner.

Abstract translation: 公开了一种用于从可穿戴式计算设备隐藏传输辅助请求消息的方法和装置。 在一个实施例中，可穿戴计算设备接收隐蔽输入并发送相应的辅助请求消息，而不呈现这样的请求消息正在或已被发送的指示。 因此，如果相应的肇事者检测到紧急援助的呼叫，紧急情况下的用户可能会恶化，可以使用可穿戴式计算机设备以隐蔽的方式发送辅助请求消息。

公开(公告)号：US20160381221A1

公开(公告)日：2016-12-29

申请号：US14751988

申请日：2015-06-26

Applicant: Avaya Inc.

Inventor： John H. Yoakum ,  Tony McCormack

IPC: H04M3/51 ,  G08B5/36 ,  G06Q10/06

CPC classification number: H04M3/5175 ,  G06Q10/06398 ,  G08B5/36

Abstract: A wearable computing device. The wearable computing device includes a wireless communications interface and a processor device coupled to the wireless communications interface. The processor device is configured to monitor a personal performance activity of a wearer of the wearable computing device. The processor device is further configured to receive, via the wireless communications interface, a business performance metric alert that indicates that a business performance metric quantifier that quantifies a business performance metric of an individual is an undesirable value. The processor device is further configured to signal a wearer of the wearable computing device that the wearable computing device has received the business performance metric alert.

Abstract translation: 可穿戴计算设备。 可穿戴计算设备包括无线通信接口和耦合到无线通信接口的处理器设备。 处理器设备被配置为监视穿戴式计算设备的佩戴者的个人表演活动。 处理器设备还被配置为经由无线通信接口接收业务性能度量警报，其指示量化个人的业务绩效度量的业务绩效量度量度值是不期望的值。 处理器设备还被配置为向可穿戴计算设备的佩戴者通知可穿戴计算设备已经接收到业务性能度量警报。

公开(公告)号：US09363133B2

公开(公告)日：2016-06-07

申请号：US13863662

申请日：2013-04-16

Applicant: Avaya Inc.

Inventor： John H. Yoakum ,  Alan B. Johnston

IPC: H04L29/08 ,  H04L29/06

CPC classification number: H04L29/08054 ,  H04L63/0218 ,  H04L63/20 ,  H04L65/1003 ,  H04L67/28

Abstract: Distributed application of enterprise policies to WebRTC interactive sessions, and related methods, systems, and computer-readable media are disclosed. In this regard, in one embodiment, a method for applying an enterprise policy to a WebRTC interactive session comprises receiving, by a distributed policy enforcement agent of a recipient device, a WebRTC session description object directed to the recipient device originating from a sender device via a secure network connection. The method further comprises determining, by the distributed policy enforcement agent, one or more enterprise policies based on the WebRTC session description object. The method additionally comprises applying the one or more enterprise policies to the WebRTC session description object. In this manner, an enterprise may permit establishment of a WebRTC interactive session that crosses an enterprise network boundary, while at the same time ensuring that the WebRTC interactive session complies with the one or more enterprise policies.

Abstract translation: 公开了向WebRTC交互会话分发应用企业策略，以及相关方法，系统和计算机可读介质。 在这方面，在一个实施例中，一种将企业策略应用于WebRTC交互式会话的方法包括：通过接收方设备的分布式策略执行代理，从源于发送者设备的接收方设备经由 一个安全的网络连接。 该方法还包括由分布式策略执行代理基于WebRTC会话描述对象来确定一个或多个企业策略。 该方法另外包括将一个或多个企业策略应用于WebRTC会话描述对象。 以这种方式，企业可以允许建立跨越企业网络边界的WebRTC交互式会话，同时确保WebRTC交互式会话符合一个或多个企业策略。

公开(公告)号：US09356915B2

公开(公告)日：2016-05-31

申请号：US14164332

申请日：2014-01-27

Applicant: Avaya Inc.

Inventor： Alan B. Johnston ,  John H. Yoakum

IPC: H04L29/06 ,  H04L29/12

CPC classification number: H04L63/0428 ,  H04L61/2539 ,  H04L61/2589 ,  H04L63/0421

Abstract: Enhancing privacy by obscuring Traversal Using Relays around Network Address Translator (TURN) connections, and related methods, systems, and computer-readable media are disclosed herein. In one embodiment, a method comprises obtaining, by a TURN client, one or more candidate addresses comprising a TURN relayed transport address of a TURN server. The method further comprises generating a camouflaged candidate list, based on the candidate addresses, in which the TURN relayed transport address is obscured; generating a connection setup message comprising the camouflaged candidate list; and sending the connection setup message to a TURN peer executing on a computing device. In another embodiment, a method comprises receiving, by a TURN server, a request for a provision of a first TURN service from a TURN client to connect to a TURN peer. The method further comprises masking a presence of the TURN server to the TURN peer, and relaying communications based on the masking.

Abstract translation: 本文公开了通过模糊围绕网络地址转换器（TURN）连接的遍历使用继电器来增强隐私，以及相关方法，系统和计算机可读介质。 在一个实施例中，一种方法包括由TURN客户端获得包括TURN服务器的TURN中继传输地址的一个或多个候选地址。 该方法还包括基于TURN中继的传输地址被遮蔽的候选地址来生成伪装的候选列表; 生成包括伪装的候选列表的连接建立消息; 以及将连接建立消息发送到在计算设备上执行的TURN对等体。 在另一个实施例中，一种方法包括由TURN服务器接收从TURN客户端提供第一TURN服务以连接到TURN对等体的请求。 该方法还包括将TURN服务器的存在屏蔽到TURN对等体，以及基于掩蔽中继通信。

公开(公告)号：US20160127544A1

公开(公告)日：2016-05-05

申请号：US14529567

申请日：2014-10-31

Applicant: Avaya Inc.

Inventor： John H. Yoakum ,  Tony McCormack

IPC: H04M3/428 ,  G06F3/0484 ,  H04M1/725 ,  H04M3/51 ,  H04M3/42 ,  G06F3/01 ,  G06F3/0485

CPC classification number: H04M3/4285 ,  G06F3/013 ,  H04M1/72552 ,  H04M3/5166 ,  H04M3/5232

Abstract: Contact center interactive text stream wait treatments are disclosed. A user device initiates a communication interaction with an automated contact center device (ACCD). A text stream comprising a plurality of text components is from the ACCD during an agent wait period. The text components of the text stream are provided for presentation in a display area of a display during the agent wait period.

Abstract translation: 联络中心交互式文本流等待处理被披露。 用户设备发起与自动联络中心设备（ACCD）的通信交互。 在代理等待期间，包括多个文本分量的文本流来自ACCD。 提供文本流的文本组件用于在代理等待期间在显示器的显示区域中呈现。

公开(公告)号：US20150373057A1

公开(公告)日：2015-12-24

申请号：US14313041

申请日：2014-06-24

Applicant: Avaya Inc.

Inventor： Joel Ezell ,  Mehmet Balasaygun ,  John H. Yoakum

IPC: H04L29/06

CPC classification number: H04L65/1006 ,  H04L65/103 ,  H04L65/1069 ,  H04L65/608 ,  H04L65/80 ,  H04L67/02

Abstract: Enhancing media characteristics during Web Real-Time Communications (WebRTC) interactive sessions by using Session Initiation Protocol (SIP) endpoints, and related methods, systems, and computer-readable media are disclosed herein. In one embodiment, a method comprises intercepting, by a media redirection agent of a WebRTC client executing on a computing device, a WebRTC initiation token. The method further comprises generating a SIP endpoint WebRTC token based on the WebRTC initiation token, and sending the SIP endpoint WebRTC token to a remote endpoint. The method also comprises establishing a WebRTC interactive session between the remote endpoint and a SIP endpoint based on the SIP endpoint WebRTC token. By leveraging the audio and/or video functionality of the SIP endpoint, the media characteristics of the WebRTC interactive session may be enhanced, resulting in an enhanced user experience.

Abstract translation: 本文公开了通过使用会话发起协议（SIP）端点以及相关方法，系统和计算机可读介质在Web实时通信（WebRTC）交互会话期间增强媒体特性。 在一个实施例中，一种方法包括通过在计算设备上执行的WebRTC客户端的媒体重定向代理拦截WebRTC启动令牌。 该方法还包括基于WebRTC发起令牌生成SIP终端WebRTC令牌，并将SIP终端WebRTC令牌发送到远程端点。 该方法还包括基于SIP端点WebRTC令牌在远程端点和SIP端点之间建立WebRTC交互式会话。 通过利用SIP端点的音频和/或视频功能，可以增强WebRTC交互式会话的媒体特性，从而提高用户体验。

公开(公告)号：US09167085B2

公开(公告)日：2015-10-20

申请号：US14040786

申请日：2013-09-30

Applicant: Avaya Inc.

Inventor： Harvey Waxman ,  John H. Yoakum ,  Gordon Brunson

IPC: H04M3/42 ,  H04M3/48

CPC classification number: H04M3/42195 ,  H04M3/48 ,  H04M2203/2038

Abstract: System and method to revoke call-back requests, the method including: transmitting a plurality of communication requests from a caller to one or more callees; determining mootness of a request for a call-back from at least some of the callees; initiating, by use of a single command, a plurality of call-back cancellation requests to the at least some of the callees; and transmitting one or more call-back cancellation requests to the at least some of the callees. The method may further include determining a characteristic shared by the communication requests to the at least some of the callees. Determining a characteristic may include determining subject matter from message content, metadata, or sending time of the communication requests. The request for a call-back is determined by the caller or inferred by a callee. Call-back cancellation may include removal of a call indication from a notification list of the callee.

Abstract translation: 用于撤销回叫请求的系统和方法，所述方法包括：将多个通信请求从呼叫者发送到一个或多个被叫方; 确定来自至少一些所述被呼叫者的回叫请求的方差; 通过使用单个命令向所述至少一些被叫方发起多个回叫取消请求; 以及向所述至少一些被呼叫者发送一个或多个回叫取消请求。 所述方法可以进一步包括确定通信请求所共享的特征至少一些被呼叫者。 确定特征可以包括从通信请求的消息内容，元数据或发送时间确定主题。 呼叫请求由呼叫者确定或由被呼叫者推断。 回叫取消可以包括从被呼叫者的通知列表中移除呼叫指示。

公开(公告)号：US09112840B2

公开(公告)日：2015-08-18

申请号：US13944368

申请日：2013-07-17

Applicant: Avaya Inc.

Inventor： Alan B. Johnston ,  John H. Yoakum

IPC: H04L29/06

CPC classification number: H04L63/061 ,  H04L63/0869 ,  H04L63/126 ,  H04L63/1466 ,  H04L63/166 ,  H04L63/205 ,  H04L9/3215

Abstract: Verification of privacy of Web Real-Time Communications (WebRTC) media channels via corresponding WebRTC data channels, and related methods, systems, and computer-readable media are disclosed. In this regard, in one embodiment, a method for verifying privacy of a WebRTC media channel comprises establishing the WebRTC media channel between first and second WebRTC clients using a keying material. The method further comprises establishing a corresponding WebRTC data channel between the first and second WebRTC clients using the keying material, and negotiating, in the WebRTC data channel, a cryptographic key exchange. The method also comprises generating a first and a second Short Authentication String (SAS) based on the cryptographic key exchange in the WebRTC data channel. The method further comprises displaying the first SAS and the second SAS, such that a mismatch between the first SAS and the second SAS indicates an existence of a man-in-the-middle (MitM) attacker.

Abstract translation: 公开了通过相应的WebRTC数据信道验证Web实时通信（WebRTC）媒体信道的隐私，以及相关方法，系统和计算机可读介质。 在这方面，在一个实施例中，用于验证WebRTC媒体信道的隐私的方法包括使用密钥材料在第一和第二WebRTC客户端之间建立WebRTC媒体信道。 该方法还包括使用密钥材料在第一和第二WebRTC客户端之间建立相应的WebRTC数据信道，并且在WebRTC数据信道中协商加密密钥交换。 该方法还包括基于WebRTC数据信道中的加密密钥交换产生第一和第二短认证字符串（SAS）。 该方法还包括显示第一SAS和第二SAS，使得第一SAS和第二SAS之间的不匹配指示中间人（MitM）攻击者的存在。

公开(公告)号：US20150215290A1

公开(公告)日：2015-07-30

申请号：US14164332

申请日：2014-01-27

Applicant: Avaya Inc.

Inventor： Alan B. Johnston ,  John H. Yoakum

IPC: H04L29/06

CPC classification number: H04L63/0428 ,  H04L61/2539 ,  H04L61/2589 ,  H04L63/0421

Abstract: Enhancing privacy by obscuring Traversal Using Relays around Network Address Translator (TURN) connections, and related methods, systems, and computer-readable media are disclosed herein. In one embodiment, a method comprises obtaining, by a TURN client, one or more candidate addresses comprising a TURN relayed transport address of a TURN server. The method further comprises generating a camouflaged candidate list, based on the candidate addresses, in which the TURN relayed transport address is obscured; generating a connection setup message comprising the camouflaged candidate list; and sending the connection setup message to a TURN peer executing on a computing device. In another embodiment, a method comprises receiving, by a TURN server, a request for a provision of a first TURN service from a TURN client to connect to a TURN peer. The method further comprises masking a presence of the TURN server to the TURN peer, and relaying communications based on the masking.

Abstract translation: 本文公开了通过模糊围绕网络地址转换器（TURN）连接的遍历使用继电器来增强隐私，以及相关方法，系统和计算机可读介质。 在一个实施例中，一种方法包括由TURN客户端获得包括TURN服务器的TURN中继传输地址的一个或多个候选地址。 该方法还包括基于TURN中继的传输地址被遮蔽的候选地址来生成伪装的候选列表; 生成包括伪装的候选列表的连接建立消息; 以及将连接建立消息发送到在计算设备上执行的TURN对等体。 在另一个实施例中，一种方法包括由TURN服务器接收从TURN客户端提供第一TURN服务以连接到TURN对等体的请求。 该方法还包括将TURN服务器的存在屏蔽到TURN对等体，以及基于掩蔽中继通信。