Open architecture for a voice user interface
    1.
    发明授权
    Open architecture for a voice user interface 有权
    用于语音用户界面的开放架构

    公开(公告)号:US08160886B2

    公开(公告)日:2012-04-17

    申请号:US13195269

    申请日:2011-08-01

    IPC分类号: G10L21/00 G06F15/16

    CPC分类号: G10L15/30 G10L15/22

    摘要: A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.

    摘要翻译: 一种用于处理来自用户的语音请求以访问计算机化网络上的信息并以音频格式从网络中的脚本服务器和音频服务器传送信息的系统和方法。 语音用户接口子系统包括:对话引擎,其可操作以解释来自用户输入的用户的请求,将请求传达到脚本服务器和音频服务器,以及从脚本服务器和音频服务器接收信息; 媒体电话服务(MTS)服务器,其中所述MTS服务器可操作以经由电话系统接收用户输入,并将所述用户输入传送到所述对话引擎; 以及在对话引擎和MTS服务器之间耦合的代理。 代理在MTS服务器和对话引擎之间建立一个会话,并通过电话系统控制电话功能。

    Dynamic Interactive Voice Interface
    3.
    发明申请
    Dynamic Interactive Voice Interface 有权
    动态交互式语音接口

    公开(公告)号:US20110246203A1

    公开(公告)日:2011-10-06

    申请号:US13079530

    申请日:2011-04-04

    IPC分类号: G10L15/00

    CPC分类号: H04M1/645

    摘要: A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.

    摘要翻译: 提供动态语音用户界面系统。 动态语音用户界面系统以一个第一级的形式与用户进行交互。 语音用户接口系统然后基于用户交互的历史来监视用户交互的历史并且调整语音用户界面以与第二级别的手段进行交互。

    Network System Extensible By Users
    4.
    发明申请
    Network System Extensible By Users 有权
    用户可扩展的网络系统

    公开(公告)号:US20110225227A1

    公开(公告)日:2011-09-15

    申请号:US13112540

    申请日:2011-05-20

    IPC分类号: G06F15/16

    摘要: In one aspect, a network system includes a user interface which allows a user to interact with the network system. An agent server is coupled to the user interface. The agent server manages the operation of the network system. Furthermore, the agent server in conjunction with the user interface is operable to create or modify an agent in response to interaction by the user. In another aspect, a network system includes an agent server which manages the operation of the network system. An agent is operable to utilize a service within the network system. A service wrapper, associated with the service, cooperates with the agent server to mediate interaction between the service and the agent.

    摘要翻译: 一方面,网络系统包括允许用户与网络系统交互的用户界面。 代理服务器耦合到用户界面。 代理服务器管理网络系统的操作。 此外,代理服务器与用户界面一起可操作以响应于用户的交互来创建或修改代理。 另一方面,网络系统包括管理网络系统的操作的代理服务器。 代理可操作以利用网络系统内的服务。 与服务相关联的服务包装器与代理服务器协作来调解服务和代理之间的交互。

    Determining voice recognition accuracy in a voice recognition system
    5.
    发明授权
    Determining voice recognition accuracy in a voice recognition system 有权
    确定语音识别系统中的语音识别精度

    公开(公告)号:US07668710B2

    公开(公告)日:2010-02-23

    申请号:US11091887

    申请日:2005-03-29

    申请人: Sean Doyle

    发明人: Sean Doyle

    IPC分类号: G06F17/27 G10L15/00 G10L15/18

    CPC分类号: G10L15/01

    摘要: Systems, methods, and computer program products for determining voice recognition accuracy of a voice recognition system are provided. In one embodiment, voice recognition information produced by a voice recognition system in response to recognizing a user utterance is analyzed. The voice recognition information comprises a recognized voice command associated with the user utterance and a reference to an audio file that includes the user utterance. Based on the analysis, a recognition error may be identified and the source of the error determined. A solution is then automatically implemented to eliminate the source of the error. As part of the analysis, the user utterance may be transcribed to create a transcribed utterance, if the recognized voice command does not match the user utterance. The transcribed utterance may then be compared to the recognized voice command to identify an error.

    摘要翻译: 提供了用于确定语音识别系统的语音识别精度的系统,方法和计算机程序产品。 在一个实施例中,分析由语音识别系统响应于识别用户话语而产生的语音识别信息。 语音识别信息包括与用户话语相关联的识别语音命令和对包括用户话语的音频文件的引用。 基于分析,可以识别识别错误并确定错误的来源。 然后自动实现解决方案以消除错误的来源。 作为分析的一部分,如果识别的语音命令与用户话语不匹配,则用户话语可以被转录以创建转录话语。 然后将转录的话语与识别的语音命令进行比较以识别错误。

    Open architecture for a voice user interface
    6.
    发明授权
    Open architecture for a voice user interface 有权
    用于语音用户界面的开放架构

    公开(公告)号:US07496516B2

    公开(公告)日:2009-02-24

    申请号:US11340844

    申请日:2006-01-27

    IPC分类号: G10L13/00 G10L21/06

    CPC分类号: G10L15/30 G10L15/22

    摘要: A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and a broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.

    摘要翻译: 一种用于处理来自用户的语音请求以访问计算机化网络上的信息并以音频格式从网络中的脚本服务器和音频服务器传送信息的系统和方法。 语音用户接口子系统包括:对话引擎,其可操作以解释来自用户输入的用户的请求,将请求传达到脚本服务器和音频服务器,以及从脚本服务器和音频服务器接收信息; 媒体电话服务(MTS)服务器,其中所述MTS服务器可操作以经由电话系统接收用户输入,并将所述用户输入传送到所述对话引擎; 以及耦合在对话框引擎和MTS服务器之间的代理。 代理在MTS服务器和对话引擎之间建立一个会话,并通过电话系统控制电话功能。

    Distributed voice user interface
    10.
    发明授权
    Distributed voice user interface 有权
    分布式语音用户界面

    公开(公告)号:US08396710B2

    公开(公告)日:2013-03-12

    申请号:US13303854

    申请日:2011-11-23

    IPC分类号: G10L15/06 G10L15/22

    CPC分类号: G10L15/30

    摘要: A distributed voice user interface system includes a local device which receives speech input issued from a user. Such speech input may specify a command or a request by the user. The local device performs preliminary processing of the speech input and also provides the speech input to a remote system. The local device is able to update its recognition capabilities based on analysis of the speech, input by the remote system.

    摘要翻译: 分布式语音用户接口系统包括接收从用户发出的语音输入的本地设备。 这样的语音输入可以指定用户的命令或请求。 本地设备执行语音输入的初步处理,并且还将语音输入提供给远程系统。 本地设备能够基于远程系统输入的语音分析来更新其识别能力。