摘要:
A system and method of managing communications with a vehicle telematics unit includes determining that a data transmission to a vehicle telematics unit over a wireless carrier system has failed; automatically performing a network registration check with the wireless carrier system to determine the registration status of the vehicle telematics unit based on the data transmission failure; and deciding whether to re-transmit the data to the vehicle based on the results of the network registration check.
摘要:
Systems and methods are provided for disabling a vehicle. An exemplary system includes, but is not limited to an antenna that is adapted to be attached to the vehicle. The antenna is configured to transmit and receive communication transmissions. A telematics unit is communicatively connected to the antenna. The telematics unit is adapted for attachment to the vehicle and is configured to communicatively connect to a necessary sub-system of the vehicle, to receive telecommunications from a user through the antenna, and to disable the necessary sub-system in response to receiving an instruction from the user to disable the vehicle.
摘要:
Examples of the invention are used to provide a system and method for provisioning a telematics unit number based on a phone number already used by a customer. In examples, the telematics unit is provisioned with a number that aligns with a rate center plan, which is likely to result in a number that is local to a number the customer uses for dialing the unit and/or matches the area code of a number on the customer's account. In example a wireless telephone number is assigned to a vehicle telematics unit from an inventory of available wireless telephone numbers by querying the inventory to identify the wireless telephone number that matches one or more of the customer's home rate center, customer's NPA, customer's NXX, and customer's overlay NPA information based on a plurality of predetermined conditions.
摘要:
Systems and methods are provided for disabling a vehicle. An exemplary system includes, but is not limited to an antenna that is adapted to be attached to the vehicle. The antenna is configured to transmit and receive communication transmissions. A telematics unit is communicatively connected to the antenna. The telematics unit is adapted for attachment to the vehicle and is configured to communicatively connect to a necessary sub-system of the vehicle, to receive telecommunications from a user through the antenna, and to disable the necessary sub-system in response to receiving an instruction from the user to disable the vehicle.
摘要:
A system and method of managing communications with a vehicle telematics unit includes determining that a data transmission to a vehicle telematics unit over a wireless carrier system has failed; automatically performing a network registration check with the wireless carrier system to determine the registration status of the vehicle telematics unit based on the data transmission failure; and deciding whether to re-transmit the data to the vehicle based on the results of the network registration check.
摘要:
An automated method for remotely changing the mobile number (MDN or MIN) of a wireless communications device, such as a vehicle communications device capable of making hands-free calls. Generally, some wireless carriers do not allow multiple mobile numbers to be simultaneously activated to a single wireless communications device. Therefore, when a mobile number change request is made, the automated method determines what type of process is most appropriate for that change: an indirect change process that uses at least three mobile numbers (current, intermediate, and target numbers) and addresses the above-mentioned wireless carrier limitations, or a direct change process that uses only two mobile numbers (current and target numbers). In either case, a wireless data link is established between a call center and the vehicle communications device so that the remote number change can be performed.
摘要:
The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.
摘要:
A system and method for controlling calls in a vehicle during an emergency situation that includes identifying an emergency situation and placing a voice call or a data call to the vehicle in response to the emergency situation. If the placed call cannot be connected because the vehicle has another call in progress, then an SMS message is sent to the vehicle which contains a command used by the vehicle to interrupt the in-progress call. This enables a call center or public safety personnel to obtain remote access in emergency situations, such as when the vehicle location needs to be determined or an occupant of the vehicle is contacted.
摘要:
A system and method for controlling calls in a vehicle during an emergency situation that includes identifying an emergency situation and placing a voice call or a data call to the vehicle in response to the emergency situation. If the placed call cannot be connected because the vehicle has another call in progress, then an SMS message is sent to the vehicle which contains a command used by the vehicle to interrupt the in-progress call. This enables a call center or public safety personnel to obtain remote access in emergency situations, such as when the vehicle location needs to be determined or an occupant of the vehicle is contacted.
摘要:
A method and system for attempting contact with a person via a vehicle telematics unit. The method carried out by the system involves receiving a request for well-being check of a person, placing a call to that person's vehicle, and performing a well-being check if the person answers the call. If the call is not answered, then the method further involves setting a vehicle trigger, presenting a well-being check message to the occupant upon occurrence of the trigger, receiving a return call from the vehicle, and communicating with the occupant over the return call to verify the person's well-being and offer any needed assistance.