公开(公告)号：US08086909B1

公开(公告)日：2011-12-27

申请号：US12265362

申请日：2008-11-05

Applicant: Joshua Liu ,  Michael Eric Powers ,  Sabina Ulyanchenko ,  Pradeep Kaira ,  Sam Varghese ,  Michael Kaplunov ,  Ganesh Ragavan Narayanan ,  Muthukumar Ratty

Inventor： Joshua Liu ,  Michael Eric Powers ,  Sabina Ulyanchenko ,  Pradeep Kaira ,  Sam Varghese ,  Michael Kaplunov ,  Ganesh Ragavan Narayanan ,  Muthukumar Ratty

IPC: G06F11/00

CPC classification number: G06F11/0778 ,  G06F11/0727 ,  G06F11/0748 ,  G06F11/079 ,  G06F11/0793

Abstract: A support center receives an error message from a remote storage system indicating that an error, such as a kernel panic, has occurred on the remote storage system. The error message is processed to determine the type of error, whether the type of error is known and whether a solution is known for the type of error. If the type of error is unknown, a core file upload request is automatically generated and sent to the remote storage system.

Abstract translation: 支持中心从远程存储系统接收到指示在远程存储系统上发生了诸如内核紧急之类的错误的错误消息。 处理错误消息以确定错误的类型，是否知道错误的类型以及是否知道解决方案的错误类型。 如果错误类型未知，则会自动生成核心文件上传请求并发送到远程存储系统。

公开(公告)号：US08806037B1

公开(公告)日：2014-08-12

申请号：US12074222

申请日：2008-02-29

Applicant: Pradeep Kalra ,  Larry Lancaster ,  Ka Wai Leung ,  Muthukumar Ratty

Inventor： Pradeep Kalra ,  Larry Lancaster ,  Ka Wai Leung ,  Muthukumar Ratty

IPC: G06F15/173

CPC classification number: H04L41/028 ,  H04L41/28 ,  H04L43/0817

Abstract: A remote management module receives a command from a support server in response to the remote management module initiating a first secure, authenticated connection with the support server, wherein the remote management module is integrated with, and monitors a condition of, a processing system. The remote management module executes the command to generate a result that provides diagnostic data about the processing system. The remote management module reports the result to the support server upon the remote management module initiating a second secure, authenticated connection with the support server.

Abstract translation: 响应于所述远程管理模块发起与所述支持服务器的第一安全认证连接，远程管理模块从支持服务器接收命令，其中所述远程管理模块与处理系统集成并监视处理系统的状况。 远程管理模块执行命令以生成提供关于处理系统的诊断数据的结果。 远程管理模块在远程管理模块发起与支持服务器的第二个安全的认证连接时，将结果报告给支持服务器。

公开(公告)号：US20060262474A1

公开(公告)日：2006-11-23

申请号：US11135053

申请日：2005-05-23

Applicant: Chih-Yi Chen ,  Guohua Xiong ,  Muthukumar Ratty

Inventor： Chih-Yi Chen ,  Guohua Xiong ,  Muthukumar Ratty

IPC: H02H5/04

CPC classification number: G06F1/20 ,  G06F1/206

Abstract: Thermal conditions within a computer unit are monitored. A system-level temperature sensor responds to intake cooling air. A subsystem-level temperature sensor responds to the temperature of a subsystem-level component, preferably a motherboard or a backplane. When the temperature sensed by of the system-level temperature sensor falls outside of a critical limit, it is determined whether the temperature sensed by the subsystem-level temperature sensor generally correlates with the temperature sensed by the system-level temperature sensor. If there is no correlation, the operation of the computer unit is continued.

Abstract translation: 监视计算机单元内的热条件。 系统级温度传感器响应进气冷却空气。 子系统级温度传感器响应子系统级组件（优选主板或背板）的温度。 当由系统级温度传感器感测到的温度超出临界极限时，确定子系统级温度传感器感测的温度是否与系统级温度传感器感测到的温度通常相关。 如果没有相关性，则继续运行计算机单元。

公开(公告)号：US07913115B1

公开(公告)日：2011-03-22

申请号：US12112564

申请日：2008-04-30

Applicant: Michael Eric Powers ,  Sam Varghese ,  Pradeep Kumar Kalra ,  Joshua K. Liu ,  Muthukumar Ratty ,  Ganesh Ragavan Narayanan

Inventor： Michael Eric Powers ,  Sam Varghese ,  Pradeep Kumar Kalra ,  Joshua K. Liu ,  Muthukumar Ratty ,  Ganesh Ragavan Narayanan

IPC: G06F11/00

CPC classification number: G06F11/1443 ,  G06F11/0748 ,  G06F11/0778 ,  H04L12/6418

Abstract: A core file that may be generated when a data storage system encounters a problem can be automatically and securely sent to a remote (e.g., offsite) support enterprise. Moreover, given the size of such files and the additional requirements associated with sending such files securely, the transmission of the core file may be monitored such that, if a problem occurs during the transmission, the pieces of the file that have been successfully transmitted are not resent, but merely those pieces that still need to be (successfully) transmitted. In this manner, the time and resources required to securely transmit such large files are more efficiently utilized.

Abstract translation: 当数据存储系统遇到问题时可能产生的核心文件可以自动安全地发送到远程（例如非现场）支持企业。 此外，考虑到这样的文件的大小和与安全地发送这样的文件相关联的附加要求，可以监视核心文件的传输，使得如果在传输期间发生问题，则已经成功发送的文件的片段是 不要重复，而只是那些仍然需要（成功）传送的部分。 以这种方式，更有效地利用安全地传输这样的大文件所需的时间和资源。

公开(公告)号：US07370242B2

公开(公告)日：2008-05-06

申请号：US11135053

申请日：2005-05-23

Applicant: Chih-Yi Chen ,  Guohua Xiong ,  Muthukumar Ratty

Inventor： Chih-Yi Chen ,  Guohua Xiong ,  Muthukumar Ratty

IPC: G06F11/00

CPC classification number: G06F1/20 ,  G06F1/206

Abstract: Thermal conditions within a computer unit are monitored. A system-level temperature sensor responds to intake cooling air. A subsystem-level temperature sensor responds to the temperature of a subsystem-level component, preferably a motherboard or a backplane. When the temperature sensed by of the system-level temperature sensor falls outside of a critical limit, it is determined whether the temperature sensed by the subsystem-level temperature sensor generally correlates with the temperature sensed by the system-level temperature sensor. If there is no correlation, the operation of the computer unit is continued.

Abstract translation: 监视计算机单元内的热条件。 系统级温度传感器响应进气冷却空气。 子系统级温度传感器响应子系统级组件（优选主板或背板）的温度。 当由系统级温度传感器感测到的温度超出临界极限时，确定子系统级温度传感器感测的温度是否与系统级温度传感器感测到的温度通常相关。 如果没有相关性，则继续运行计算机单元。

公开(公告)号：US06950399B1

公开(公告)日：2005-09-27

申请号：US09610269

申请日：2000-07-06

Applicant: Dennis Bushmitch ,  Sarit Mukherjee ,  Sathya Narayanan ,  Muthukumar Ratty ,  Quin Shi

Inventor： Dennis Bushmitch ,  Sarit Mukherjee ,  Sathya Narayanan ,  Muthukumar Ratty ,  Quin Shi

IPC: H04N7/173 ,  H04B7/005 ,  H04B7/212 ,  H04J3/16 ,  H04L12/28

CPC classification number: H04L12/2801

Abstract: A method is provided for transmitting data packets over a bi-directional contention and reservation based network. The network includes an operably linked system controller for receiving upstream channel packets and originating downstream channel packets. At least one operably linked remote terminal is included for receiving the downstream channel packets and originating the upstream channel packets. The system controller provides periodically allocated grants to the at least one remote terminal in the downstream channel for scheduling data packet transfers in the upstream channel. The periodically allocated grants have a fixed bandwidth size. The system controller also provides dynamically allocated grants to the at least one remote terminal in the downstream channel upon request of the at least one remote terminal for scheduling data packet transfers in the upstream channel. The dynamically allocated grants are of a requested bandwidth size. The bandwidth size of a data packet of a stream of packets to be transmitted from the at least one remote terminal through the upstream channel is determined and if it is greater than the size of the periodically allocated grant a dynamically allocated grant is requested. The dynamically allocated grant is requested to be of a bandwidth size equivalent to the bandwidth size by which the data packet exceeds the size of the periodically allocated grant. A first portion of the data packet is transmitted in response to the periodically allocated grant along with the dynamically allocated grant request. The remaining portion of the data packet is transmitted in response to a next available grant.

Abstract translation: 提供了一种用于通过双向争用和基于预留的网络传输数据分组的方法。 网络包括可操作地链接的系统控制器，用于接收上游信道分组和发起下游信道分组。 包括至少一个可操作地连接的远程终端用于接收下游信道分组并发起上行信道分组。 系统控制器向下游信道中的至少一个远程终端提供周期性分配的授权，用于调度上游信道中的数据分组传输。 定期分配的授权具有固定的带宽大小。 所述系统控制器还根据所述至少一个远程终端的请求向所述下游信道中的所述至少一个远程终端提供动态分配的授权，以调度所述上行信道中的数据分组传输。 动态分配的授权是请求的带宽大小。 确定要从至少一个远程终端通过上游信道发送的分组流的数据分组的带宽大小，并且如果它大于周期性分配的授权的大小，则请求动态分配的授权。 动态分配的授权被请求为与数据分组超过周期性分配的授权的大小的带宽大小相等的带宽大小。 响应于周期性分配的许可以及动态分配的授权请求，发送数据分组的第一部分。 数据包的剩余部分是响应于下一个可用授权而被发送的。