摘要:
A method and system of emergency call management is provided. Emergency calls received at an emergency service platform (ESP) through one or more communication networks are associated with location information. The location information is identified to a map server through an i3 event logging protocol to be displayed on graphical map displays at operator positions. An operator of an operator position can then select a call from the graphical map display and an associated responder client will request that the emergency call be routed by the ESP to the operator or a secondary responder agency. The operator position are associated with a public safety access point (PSAP) associated with the incoming emergency calls.
摘要:
A system, method and apparatus for re-establishing a video call received at a public safety answering point are described. A Session Initiation Protocol (SIP) video call establishment request is received at an emergency call answer node. The video call establishment request has an indication of a previously established emergency messaging session between an operator workstation and a sending device to re-establish. The emergency call answer node checks a recovery queue for a previously received call establishment request having a matching indication for the previously established video call to re-establish. The emergency call answer node bridges a session leg for the received call establishment request and a session leg for the previously received call establishment request having the matching indication for the previously established messaging session to re-establish the messaging session when a match is found.
摘要:
A system, method and apparatus for re-establishing a messaging session received at a public safety answering point are described. A Session Initiation Protocol (SIP) messaging session establishment request is received at an emergency call answer node. The messaging session establishment request has an indication of a previously established emergency messaging session between an operator workstation and a sending device to re-establish. The emergency call answer node checks a recovery queue for a previously received call establishment request having a matching indication for the previously established messaging session to re-establish. The emergency call answer node bridges a session leg for the received call establishment request and, a session leg for the previously received call establishment request having the matching indication for the previously established messaging session to re-establish the messaging session when a match is found.
摘要:
A method and system of emergency call management is provided. Emergency calls received at an emergency service platform (ESP) through one or more communication networks are associated with location information. The location information is identified to a map server through an i3 event logging protocol to be displayed on graphical map displays at operator positions. An operator of an operator position can then select a call from the graphical map display and an associated responder client will request that the emergency call be routed by the ESP to the operator. The operator position are associated with a public safety access point (PSAP) associated with the incoming emergency calls.
摘要:
A method and system of emergency call management is provided. Emergency calls received at an emergency service platform (ESP) through one or more communication networks are associated with location information. The location information is identified to a map server through an i3 event logging protocol to be displayed on graphical map displays at operator positions. An operator of an operator position can then select a call from the graphical map display and an associated responder client will request that the emergency call be routed by the ESP to the operator. The operator position are associated with a public safety access point (PSAP) associated with the incoming emergency calls.
摘要:
A system, method and apparatus for re-establishing a messaging session received at a public safety answering point are described. A Session Initiation Protocol (SIP) messaging session establishment request is received at an emergency call answer node. The messaging session establishment request has an indication of a previously established emergency messaging session between an operator workstation and a sending device to re-establish. The emergency call answer node checks a recovery queue for a previously received call establishment request having a matching indication for the previously established messaging session to re-establish. The emergency call answer node bridges a session leg for the received call establishment request and, a session leg for the previously received call establishment request having the matching indication for the previously established messaging session to re-establish the messaging session when a match is found.
摘要:
A system, method and apparatus for re-establishing a call received at a public safety answering point are described. A Session Initiation Protocol (SIP) call establishment request is received at an emergency call answer node. The call establishment request has an indication of a previously established emergency call to re-establish. The emergency call answer node searches a call recovery queue for a previously received call establishment request having a matching indication for the previously established emergency call to re-establish. The emergency call answer node bridges a call leg for the received call establishment request and a call leg for the previously received call establishment request having the matching indication for the previously established emergency call to re-establish when a match is found.
摘要:
A system, method and apparatus for re-establishing a video call received at a public safety answering point are described. A Session Initiation Protocol (SIP) video call establishment request is received at an emergency call answer node. The video call establishment request has an indication of a previously established emergency messaging session between an operator workstation and a sending device to re-establish. The emergency call answer node checks a recovery queue for a previously received call establishment request having a matching indication for the previously established video call to re-establish. The emergency call answer node bridges a session leg for the received call establishment request and a session leg for the previously received call establishment request having the matching indication for the previously established messaging session to re-establish the messaging session when a match is found.
摘要:
A system, method and apparatus for re-establishing a call received at a public safety answering point are described. A Session Initiation Protocol (SIP) call establishment request is received at an emergency call answer node. The call establishment request has an indication of a previously established emergency call to re-establish. The emergency call answer node searches a call recovery queue for a previously received call establishment request having a matching indication for the previously established emergency call to re-establish. The emergency call answer node bridges a call leg for the received call establishment request and a call leg for the previously received call establishment request having the matching indication for the previously established emergency call to re-establish when a match is found.
摘要:
A method and system of emergency call management is provided. Emergency calls received at an emergency service platform (ESP) through one or more communication networks are associated with location information. The location information is identified to a map server through an i3 event logging protocol to be displayed on graphical map displays at operator positions. An operator of an operator position can then select a call from the graphical map display and an associated responder client will request that the emergency call be routed by the ESP to the operator or a secondary responder agency. The operator position are associated with a public safety access point (PSAP) associated with the incoming emergency calls.