公开(公告)号：US11501549B2

公开(公告)日：2022-11-15

申请号：US16917572

申请日：2020-06-30

申请人： ACCENTURE GLOBAL SOLUTIONS LIMITED

发明人： Sawani Bade ,  Srinivasan Ponpathirkoottam Raghavan ,  Samatha Kottha ,  Shruti Chhabra ,  Praneeth Medhatithi Shishtla ,  Debayan Chakraborty ,  Sreerekha T. V. ,  Himani Bhatt ,  Amit Nandi ,  Akanksha Juneja ,  Soubhagya Ranjan Mohapatra ,  Ashok Kumar Shivarajan ,  Kedar Bhat ,  Karthick Selvamuthukumaran

IPC分类号： G06F30/00 ,  G06V30/413 ,  G06F40/284 ,  G06V30/412 ,  G06V30/414

摘要： A hybrid rule-based Artificial Intelligence (AI) document processing system processes a non-editable document with at least one invoice to accurately extract data from tables in the invoices. The non-editable document is preprocessed for conversion into a markup format and pages including the invoice are identified. The invoice is processed via a document process by parsing the pages in different directions to generate a first set of predictions and via a block process wherein logical information blocks from the invoice are processed to generate a second set of predictions. The missing entries from a selected table are identified by applying rules to the first set of predictions and the second set of predictions. Any discrepancy between the missing entry values between the first and second set of predictions are resolved and the resulting data is exported to downstream systems for further uses.

公开(公告)号：US20230037894A1

公开(公告)日：2023-02-09

申请号：US17394333

申请日：2021-08-04

申请人： ACCENTURE GLOBAL SOLUTIONS LIMITED

发明人： Rinki ARYA ,  Tanuj Chawla ,  Shruti Chhabra ,  Sonam Gupta ,  Kiran Cskumar ,  Krishna Kummamuru ,  Vinay Narayana ,  Thomas Mammen Tharakan ,  Anurag Tripathi

IPC分类号： G06F40/289 ,  G06F40/40 ,  H04L12/58 ,  G06N20/00 ,  G06F16/93

摘要： A system and method for upgrading an executable chatbot is disclosed. The system may include a processor including a fallout utterance analyzer, a response identifier, a deviation identifier, a flow generator and enhancer. The fallout utterance analyzer may receive chats logs comprising a plurality of utterances and corresponding bot responses. The fallout utterance analyzer may classify the plurality of utterances into multiple buckets pertaining to at least one of an out-of-scope intent, a newly identified intent, and a new variation of an existing intent. The response identifier may generate auto-generated responses corresponding to new intents for upgrading the executable chatbot. The deviation identifier may overlay corresponding intent in the chat logs with the prestored flow dialog network to designate an extent of deviation with respect to flow prediction performance by the executable chatbot. The flow generator and enhancer may generate an auto-generated conversational dialog flow for upgrading the executable chatbot.

公开(公告)号：US12026467B2

公开(公告)日：2024-07-02

申请号：US17394333

申请日：2021-08-04

申请人： ACCENTURE GLOBAL SOLUTIONS LIMITED

发明人： Rinki Arya ,  Tanuj Chawla ,  Shruti Chhabra ,  Sonam Gupta ,  Kiran Cskumar ,  Krishna Kummamuru ,  Vinay Narayana ,  Thomas Mammen Tharakan ,  Anurag Tripathi

IPC分类号： G06F40/289 ,  G06F16/93 ,  G06F40/40 ,  G06N20/00 ,  H04L51/02

CPC分类号： G06F40/289 ,  G06F16/93 ,  G06F40/40 ,  G06N20/00 ,  H04L51/02

摘要： A system and method for upgrading an executable chatbot is disclosed. The system may include a processor including a fallout utterance analyzer, a response identifier, a deviation identifier, a flow generator and enhancer. The fallout utterance analyzer may receive chats logs comprising a plurality of utterances and corresponding bot responses. The fallout utterance analyzer may classify the plurality of utterances into multiple buckets pertaining to at least one of an out-of-scope intent, a newly identified intent, and a new variation of an existing intent. The response identifier may generate auto-generated responses corresponding to new intents for upgrading the executable chatbot. The deviation identifier may overlay corresponding intent in the chat logs with the prestored flow dialog network to designate an extent of deviation with respect to flow prediction performance by the executable chatbot. The flow generator and enhancer may generate an auto-generated conversational dialog flow for upgrading the executable chatbot.

公开(公告)号：US20210357633A1

公开(公告)日：2021-11-18

申请号：US16917572

申请日：2020-06-30

申请人： ACCENTURE GLOBAL SOLUTIONS LIMITED

发明人： Sawani BADE ,  Srinivasan Ponpathirkoottam Raghavan ,  Samatha Kottha ,  Shruti Chhabra ,  Praneeth Medhatithi Shishtla ,  Debayan Chakraborty ,  Sreerekha T. V. ,  Himani Bhatt ,  Amit Nandi ,  Akanksha Juneja ,  Soubhagya Ranjan Mohapatra ,  Ashok Kumar Shivarajan ,  Kedar Bhat ,  Karthick Selvamuthukumaran

IPC分类号： G06K9/00 ,  G06F40/284

摘要： A hybrid rule-based Artificial Intelligence (AI) document processing system processes a non-editable document with at least one invoice to accurately extract data from tables in the invoices. The non-editable document is preprocessed for conversion into a markup format and pages including the invoice are identified. The invoice is processed via a document process by parsing the pages in different directions to generate a first set of predictions and via a block process wherein logical information blocks from the invoice are processed to generate a second set of predictions. The missing entries from a selected table are identified by applying rules to the first set of predictions and the second set of predictions. Any discrepancy between the missing entry values between the first and second set of predictions are resolved and the resulting data is exported to downstream systems for further uses.