System and method of spoken language understanding in human computer dialogs

    公开(公告)号:US09263031B2

    公开(公告)日:2016-02-16

    申请号:US14081166

    申请日:2013-11-15

    Abstract: A system and method are disclosed that improve automatic speech recognition in a spoken dialog system. The method comprises partitioning speech recognizer output into self-contained clauses, identifying a dialog act in each of the self-contained clauses, qualifying dialog acts by identifying a current domain object and/or a current domain action, and determining whether further qualification is possible for the current domain object and/or current domain action. If further qualification is possible, then the method comprises identifying another domain action and/or another domain object associated with the current domain object and/or current domain action, reassigning the another domain action and/or another domain object as the current domain action and/or current domain object and then recursively qualifying the new current domain action and/or current object. This process continues until nothing is left to qualify.

    Method and apparatus for automatically building conversational systems
    2.
    发明授权
    Method and apparatus for automatically building conversational systems 有权
    自动构建对话系统的方法和装置

    公开(公告)号:US08718242B2

    公开(公告)日:2014-05-06

    申请号:US13914974

    申请日:2013-06-11

    Abstract: A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.

    Abstract translation: 系统和方法为世界各地的Web内容提供了一种自然语言界面。 提前或动态地,使用解析算法解析网页内容。 使用电话接口的人可以提供语音信息,其被转换成文本并用于自动填写网页表单上的输入字段。 然后将表单提交到数据库搜索,并生成响应。 包含在响应网页上的信息被提取并经由文本到语音引擎转换成语音,并传达给该人。

    Method and Apparatus for Automatically Building Conversational Systems
    3.
    发明申请
    Method and Apparatus for Automatically Building Conversational Systems 有权
    自动构建对话系统的方法和装置

    公开(公告)号:US20130275132A1

    公开(公告)日:2013-10-17

    申请号:US13914974

    申请日:2013-06-11

    Abstract: A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.

    Abstract translation: 系统和方法为世界各地的Web内容提供了一种自然语言界面。 提前或动态地,使用解析算法解析网页内容。 使用电话接口的人可以提供语音信息,其被转换成文本并用于自动填写网页表单上的输入字段。 然后将表单提交到数据库搜索,并生成响应。 包含在响应网页上的信息被提取并经由文本到语音引擎转换成语音,并传达给该人。

    System and Method for Providing a Natural Language Interface to a Database
    4.
    发明申请
    System and Method for Providing a Natural Language Interface to a Database 有权
    向数据库提供自然语言接口的系统和方法

    公开(公告)号:US20130218564A1

    公开(公告)日:2013-08-22

    申请号:US13854582

    申请日:2013-04-01

    Abstract: A system and method for providing a natural language interface to a database or the Internet. The method provides a response from a database to a natural language query. The method comprises receiving a user query, extracting key data from the user query, submitting the extracted key data to a data base search engine to retrieve a top n pages from the data base, processing of the top n pages through a natural language dialog engine and providing a response based on processing the top n pages.

    Abstract translation: 一种用于向数据库或因特网提供自然语言界面的系统和方法。 该方法提供从数据库到自然语言查询的响应。 该方法包括接收用户查询,从用户查询中提取密钥数据,将提取的密钥数据提交给数据库搜索引擎以从数据库中检索最前面的页面,通过自然语言对话引擎处理前n个页面 并提供基于处理前n页的响应。

    System and Method of Spoken Language Understanding in Human Computer Dialogs
    5.
    发明申请
    System and Method of Spoken Language Understanding in Human Computer Dialogs 有权
    人类对话中口语理解的系统与方法

    公开(公告)号:US20130166284A1

    公开(公告)日:2013-06-27

    申请号:US13775546

    申请日:2013-02-25

    Abstract: A system and method are disclosed that improve automatic speech recognition in a spoken dialog system. The method comprises partitioning speech recognizer output into self-contained clauses, identifying a dialog act in each of the self-contained clauses, qualifying dialog acts by identifying a current domain object and/or a current domain action, and determining whether further qualification is possible for the current domain object and/or current domain action. If further qualification is possible, then the method comprises identifying another domain action and/or another domain object associated with the current domain object and/or current domain action, reassigning the another domain action and/or another domain object as the current domain action and/or current domain object and then recursively qualifying the new current domain action and/or current object. This process continues until nothing is left to qualify.

    Abstract translation: 公开了一种提高口语对话系统中的自动语音识别的系统和方法。 该方法包括将语音识别器输出划分为独立子句,识别每个自包含子句中的对话行为,通过识别当前域对象和/或当前域动作进行限定对话行为,以及确定是否可进一步限定 对于当前域对象和/或当前域操作。 如果可以进一步鉴定,则该方法包括识别与当前域对象和/或当前域操作相关联的另一域操作和/或另一域对象,将另一域操作和/或另一域对象重新分配为当前域操作,以及 /或当前域对象,然后递归地限定新的当前域操作和/或当前对象。 这个过程一直持续到没有什么是剩下的资格。

    SYSTEM AND METHOD OF SPOKEN LANGUAGE UNDERSTANDING IN HUMAN COMPUTER DIALOGS
    6.
    发明申请
    SYSTEM AND METHOD OF SPOKEN LANGUAGE UNDERSTANDING IN HUMAN COMPUTER DIALOGS 有权
    人类语言对话中语言语言理解的系统与方法

    公开(公告)号:US20160155439A1

    公开(公告)日:2016-06-02

    申请号:US15014070

    申请日:2016-02-03

    Abstract: A system and method are disclosed that improve automatic speech recognition in a spoken dialog system. The method comprises partitioning speech recognizer output into self-contained clauses, identifying a dialog act in each of the self-contained clauses, qualifying dialog acts by identifying a current domain object and/or a current domain action, and determining whether further qualification is possible for the current domain object and/or current domain action. If further qualification is possible, then the method comprises identifying another domain action and/or another domain object associated with the current domain object and/or current domain action, reassigning the another domain action and/or another domain object as the current domain action and/or current domain object and then recursively qualifying the new current domain action and/or current object. This process continues until nothing is left to qualify.

    Abstract translation: 公开了一种提高口语对话系统中的自动语音识别的系统和方法。 该方法包括将语音识别器输出划分为独立子句,识别每个自包含子句中的对话行为,通过识别当前域对象和/或当前域动作进行限定对话行为,以及确定是否可进一步限定 对于当前域对象和/或当前域操作。 如果可以进一步鉴定,则该方法包括识别与当前域对象和/或当前域操作相关联的另一域操作和/或另一域对象,将另一域操作和/或另一域对象重新分配为当前域操作,以及 /或当前域对象,然后递归地限定新的当前域操作和/或当前对象。 这个过程一直持续到没有什么是剩下的资格。

    System and Method of Providing a Spoken Dialog Interface to a Website
    7.
    发明申请
    System and Method of Providing a Spoken Dialog Interface to a Website 有权
    向网站提供口语对话界面的系统和方法

    公开(公告)号:US20140207462A1

    公开(公告)日:2014-07-24

    申请号:US14224644

    申请日:2014-03-25

    Abstract: Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.

    Abstract translation: 公开了一种从网站数据训练口语对话服务组件的方法。 口语对话服务组件通常包括自动语音识别模块,语言理解模块,对话管理模块,语言生成模块和文本到语音模块。 该方法包括基于术语密度选择网站内的锚文本,基于显着词的百分比将总计文本加权到总词,并将加权的锚文本加入到现场语音对话界面中,权重确定并入级别 进入现场对话界面。

    Method of Handling Frequently Asked Questions in a Natural Language Dialog Service
    8.
    发明申请
    Method of Handling Frequently Asked Questions in a Natural Language Dialog Service 审中-公开
    在自然语言对话服务中处理常见问题的方法

    公开(公告)号:US20140149121A1

    公开(公告)日:2014-05-29

    申请号:US14171129

    申请日:2014-02-03

    CPC classification number: G10L21/00 G06F17/27 G10L13/02

    Abstract: A voice-enabled help desk service is disclosed. The service comprises an automatic speech recognition module for recognizing speech from a user, a spoken language understanding module for understanding the output from the automatic speech recognition module, a dialog management module for generating a response to speech from the user, a natural voices text-to-speech synthesis module for synthesizing speech to generate the response to the user, and a frequently asked questions module. The frequently asked questions module handles frequently asked questions from the user by changing voices and providing predetermined prompts to answer frequently asked questions.

    Abstract translation: 公开了支持语音的帮助台服务。 该服务包括用于识别来自用户的语音的自动语音识别模块,用于理解来自自动语音识别模块的输出的口语语言理解模块,用于生成来自用户对语音的响应的对话管理模块,自然语音文本 - 语音合成模块,用于合成语音以产生对用户的响应,以及常见问题模块。 常见问题模块通过改变语音来处理用户的常见问题,并提供预定的提示来回答常见问题。

    System and method of providing a spoken dialog interface to a website
    9.
    发明授权
    System and method of providing a spoken dialog interface to a website 有权
    向网站提供口语对话界面的系统和方法

    公开(公告)号:US08688456B2

    公开(公告)日:2014-04-01

    申请号:US13891447

    申请日:2013-05-10

    Abstract: Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.

    Abstract translation: 公开了一种从网站数据训练口语对话服务组件的方法。 口语对话服务组件通常包括自动语音识别模块,语言理解模块,对话管理模块,语言生成模块和文本到语音模块。 该方法包括基于术语密度选择网站内的锚文本,基于显着词的百分比将总计文本加权到总词,并将加权的锚文本加入到现场语音对话界面中,权重确定并入级别 进入现场对话界面。

    System and method of extracting clauses for spoken language understanding
    10.
    发明授权
    System and method of extracting clauses for spoken language understanding 有权
    提取语言理解条款的系统和方法

    公开(公告)号:US09484020B2

    公开(公告)日:2016-11-01

    申请号:US14468442

    申请日:2014-08-26

    CPC classification number: G10L15/063 G06F17/271 G06F17/277 G10L2015/0635

    Abstract: A clausifier for extracting clauses for spoken language understanding is disclosed. The method relates to generating a set of clauses from speech utterance text and comprises inserting at least one boundary tag in speech utterance text related to sentence boundaries, inserting at least one edit tag indicating a portion of the speech utterance text to remove, and inserting at least one conjunction tag within the speech utterance text. The result is a set of clauses that may be identified within the speech utterance text according to the inserted at least one boundary tag, at least one edit tag and at least one conjunction tag. The disclosed clausifier comprises a sentence boundary classifier, an edit detector classifier, and a conjunction detector classifier. The clausifier may comprise a single classifier or a plurality of classifiers to perform the steps of identifying sentence boundaries, editing text, and identifying conjunctions within the text.

    Abstract translation: 公开了一种用于提取语言理解条款的语言。 该方法涉及从语音话语文本生成一组子句,并且包括在与句子边界相关的语音话语文本中插入至少一个边界标签,插入至少一个编辑标签,该编辑标签指示语音话语文本的一部分以去除并插入 讲话话语文本内的至少一个连接标签。 结果是可以根据插入的至少一个边界标签,至少一个编辑标签和至少一个连接标签在语音发音文本内识别的一组子句。 所公开的分类器包括句子边界分类器,编辑检测器分类器和连接检测器分类器。 克隆器可以包括单个分类器或多个分类器,以执行识别句子边界,编辑文本以及识别文本内的连词的步骤。

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