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公开(公告)号：US09621722B2
公开(公告)日：2017-04-11
申请号：US14516177
申请日：2014-10-16
Applicant: Avaya Inc.
Inventor： Michael Krack , Jeffrey Wong , Wayne Wong , Jai Pugalia
CPC classification number: H04M3/4365 , H04M3/42042 , H04M3/436 , H04M3/5158 , H04M3/5166 , H04M3/523 , H04M2203/6045
Abstract: In order to authenticate a caller, a callee generates a code, such as, an alphanumeric code that is sent to a code manager via an electronic communication channel. The generated code is for authenticating a caller in a communication session to be made by the caller to the callee. The code manager stores the code in a memory. After the communication session has been initiated from the caller to the callee and then established, the code is sent to the callee so the callee can verify the caller is authentic.
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公开(公告)号：US20140380423A1
公开(公告)日：2014-12-25
申请号：US13924788
申请日：2013-06-24
Applicant: Avaya Inc.
Inventor： Wayne Wong , Rahul Buddhisagar , Michael Krack , Jeffrey Wong , Jai Pugalia , Lee Shero
IPC: H04L29/06
CPC classification number: H04L63/08
Abstract: An authorization system for dynamically awarding permissions to a requestor for performing an action, based on real-time monitored statistics of the requestor. The authorization system comprises a processor and a memory. The memory further comprises a status database for storing real-time information corresponding to the requestor, and a rules database for storing rules to enable the authorization system in determining permissions for various requestors' requests to perform the action. Additionally, the memory includes a status determining module for determining status-data related to the requestor, and a permission awarding module to evaluate the status-data with a dynamically selected set of rules for awarding permission to a requestor's request. The memory further includes a risk estimation module for calculating risk associated in awarding the permission, and an action triggering module for triggering an associated action based on the calculated risk.
Abstract translation: 授权系统，用于根据请求者的实时监控统计动态地授予请求者执行操作的权限。 授权系统包括处理器和存储器。 存储器还包括用于存储与请求者相对应的实时信息的状态数据库，以及用于存储规则的规则数据库，以使得授权系统能够确定各种请求者执行该动作的请求的权限。 此外，存储器包括用于确定与请求者相关的状态数据的状态确定模块，以及权限授予模块，用于使用动态选择的一组规则来评估状态数据，以便向请求者的请求授予许可。 存储器还包括用于计算授予许可的相关风险的风险估计模块和用于基于所计算的风险触发相关联的动作的动作触发模块。
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公开(公告)号：US20160112472A1
公开(公告)日：2016-04-21
申请号：US14519240
申请日：2014-10-21
Applicant: Avaya Inc.
Inventor： Jai Pugalia , Michael Krack , Wayne Wong , Jeffrey Wong , Lee Shero
CPC classification number: H04L65/403 , H04L65/1093 , H04L67/02 , H04L67/141 , H04L67/24
Abstract: A conference managing computer system for managing one or more communication sessions is disclosed. The conference managing computer system includes a monitoring module for monitoring one or more requests from one or more user devices to remotely access the communication session. The conference managing computer system further includes a detection module for detecting presence of the one or more user devices based on proximity. The conference managing computer system further includes a connection module for establishing one or more real time communication sessions with one or more detected user devices. The conference managing computer system further includes a conferencing module for managing the one or more communication sessions to enable the one or more detected user devices to join the communication session.
Abstract translation: 公开了一种用于管理一个或多个通信会话的会议管理计算机系统。 会议管理计算机系统包括用于监视来自一个或多个用户设备的远程访问通信会话的一个或多个请求的监视模块。 会议管理计算机系统还包括用于基于邻近度来检测一个或多个用户设备的存在的检测模块。 会议管理计算机系统还包括用于与一个或多个检测到的用户设备建立一个或多个实时通信会话的连接模块。 会议管理计算机系统还包括用于管理一个或多个通信会话的会议模块，以使一个或多个检测到的用户设备能够加入通信会话。
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公开(公告)号：US20190236551A1
公开(公告)日：2019-08-01
申请号：US15885562
申请日：2018-01-31
Applicant: Avaya Inc.
Inventor： Hemang Shah , Michael Krack , Lee Shero , Jeffrey Wong , Jai Pugalia
CPC classification number: G06Q10/1053 , G06Q10/063116
Abstract: The technology disclosed herein enables a conferencing client operated by a meeting organizer to present the meeting organizer with information about the impact of extending a meeting past its scheduled end time. In a particular embodiment, a method provides, in a conferencing server, establishing a conferencing session for the meeting with an organizer conferencing client operated by the organizer. During the meeting, the method provides identifying participants in the meeting, accessing a schedule for each of the participants and determining an availability for each of the participants past the scheduled end time of the meeting from the respective schedules. The method further provides determining the impact based on the availability for each of the participants.
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Patent Agency Ranking
公开(公告)号：US20160112562A1
公开(公告)日：2016-04-21
申请号：US14516177
申请日：2014-10-16
Applicant: Avaya Inc.
Inventor： Michael Krack , Jeffrey Wong , Wayne Wong , Jai Pugalia
CPC classification number: H04M3/4365 , H04M3/42042 , H04M3/436 , H04M3/5158 , H04M3/5166 , H04M3/523 , H04M2203/6045
Abstract: In order to authenticate a caller, a callee generates a code, such as, an alphanumeric code that is sent to a code manager via an electronic communication channel. The generated code is for authenticating a caller in a communication session to be made by the caller to the callee. The code manager stores the code in a memory. After the communication session has been initiated from the caller to the callee and then established, the code is sent to the callee so the callee can verify the caller is authentic.
Abstract translation: 为了对呼叫者进行认证，被叫方产生代码，例如通过电子通信信道发送到代码管理器的字母数字代码。 所生成的代码用于在呼叫者对被叫者进行通信会话中认证呼叫者。 代码管理器将代码存储在内存中。 在通话会话从呼叫者发起到被叫方然后建立之后，代码被发送到被叫方，所以被叫方可以验证主叫方是否可信。
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6.发明授权公开(公告)号：US09560208B2
公开(公告)日：2017-01-31
申请号：US14149028
申请日：2014-01-07
Applicant: Avaya Inc.
Inventor： Michael Krack , Jai Pugalia , Doug Zumbiel , Wayne Wong , Jeffrey Wong
CPC classification number: H04M3/569 , H04M3/4285 , H04M2203/2027
Abstract: A communication device is described along with various methods and systems for controlling the same. Methods are provided that monitor audio from a local and remote audio stream when determining whether to provide a mute notification on a muted call. In general, when a mute function of a communication device is active and a user attempts to speak, the system can analyze the user's local audio stream and the call's remote audio stream to determine whether characteristics exist to provide a mute notification to the user. The system provides mechanisms for controlling false positive determinations of speaking through mute by utilizing a combination of recorded characteristics and initiated timers that can be adjusted based on determinations made.
Abstract translation: 描述通信设备以及用于控制通信设备的各种方法和系统。 提供了当确定是否在静音呼叫上提供静音通知时，监视来自本地和远程音频流的音频的方法。 通常，当通信设备的静音功能被激活并且用户尝试发言时，系统可以分析用户的本地音频流和呼叫的远程音频流，以确定是否存在特性以向用户提供静音通知。 该系统通过利用记录的特征和启动的定时器的组合来提供用于通过静音来进行假通知确定的机制，所述定时器可以基于确定而被调整。
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公开(公告)号：US20170010851A1
公开(公告)日：2017-01-12
申请号：US14792229
申请日：2015-07-06
Applicant: Avaya Inc.
Inventor： Rahul BUDDHISAGAR , Michael Krack , Jai Pugalia , Jeffrey Wong , Wayne Wong
CPC classification number: H04L51/24 , G06F3/165 , H04M3/02 , H04W68/005
Abstract: An electronic device, system, and method performs an automated control. The electronic device includes an audio output device configured to play a sound. The electronic device includes a processor configured to receive state data indicative of a state of a user of the electronic device. The processor is configured to control an activation of the audio output device based upon the state data. The activation of the audio output device is based upon first setting data when the state data indicates a first state. The activation of the audio output device is based upon second setting data when the state data indicates a second state.
Abstract translation: 电子设备，系统和方法执行自动控制。 电子设备包括被配置为播放声音的音频输出设备。 电子设备包括被配置为接收指示电子设备的用户的状态的状态数据的处理器。 处理器被配置为基于状态数据控制音频输出设备的激活。 当状态数据指示第一状态时，音频输出设备的激活基于第一设置数据。 当状态数据指示第二状态时，音频输出设备的激活基于第二设置数据。
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8.发明申请公开(公告)号：US20150195411A1
公开(公告)日：2015-07-09
申请号：US14149028
申请日：2014-01-07
Applicant: Avaya Inc.
Inventor： Michael Krack , Jai Pugalia , Doug Zumbiel , Wayne Wong , Jeffrey Wong
IPC: H04M3/56
CPC classification number: H04M3/569 , H04M3/4285 , H04M2203/2027
Abstract: A communication device is described along with various methods and systems for controlling the same. Methods are provided that monitor audio from a local and remote audio stream when determining whether to provide a mute notification on a muted call. In general, when a mute function of a communication device is active and a user attempts to speak, the system can analyze the user's local audio stream and the call's remote audio stream to determine whether characteristics exist to provide a mute notification to the user. The system provides mechanisms for controlling false positive determinations of speaking through mute by utilizing a combination of recorded characteristics and initiated timers that can be adjusted based on determinations made.
Abstract translation: 描述通信设备以及用于控制通信设备的各种方法和系统。 提供了当确定是否在静音呼叫上提供静音通知时，监视来自本地和远程音频流的音频的方法。 通常，当通信设备的静音功能被激活并且用户尝试发言时，系统可以分析用户的本地音频流和呼叫的远程音频流，以确定是否存在特性以向用户提供静音通知。 该系统通过利用记录的特征和启动的定时器的组合来提供用于通过静音来进行假通知确定的机制，所述定时器可以基于确定而被调整。
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公开(公告)号：US20140189533A1
公开(公告)日：2014-07-03
申请号：US13731032
申请日：2012-12-30
Applicant: AVAYA INC.
Inventor： Michael Krack , Jai Pugalia , Jeffrey Wong , Wayne Wong , Lee Shero
IPC: G06F3/048
CPC classification number: G06F3/0481
Abstract: A dynamic notification system for managing notifications on a user device is provided. The dynamic notification system includes a monitor module for monitoring user's interactions with previous notifications on the user device. The dynamic notification system further includes an order module for dynamically determining an order of display for notifications based on the user's interactions with the previous notifications. The dynamic notification system further includes a display module for displaying the notifications based on the determined order. The dynamic notification system also includes a customization module that allows a user to customize the order of display for notifications based upon a source or application associated with a notification.
Abstract translation: 提供用于管理用户设备上的通知的动态通知系统。 动态通知系统包括用于监视用户与用户设备上的先前通知的交互的监视器模块。 动态通知系统还包括一个订单模块，用于基于用户与先前通知的交互来动态地确定通知的显示顺序。 动态通知系统还包括用于基于确定的顺序显示通知的显示模块。 动态通知系统还包括定制模块，其允许用户基于与通知相关联的源或应用来定制用于通知的显示顺序。
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