GENERATIVE CONTENT CREATION FOR A PORTAL INTAKE FLOW FOR AN ISSUE TRACKING SYSTEM

    公开(公告)号:US20250111335A1

    公开(公告)日:2025-04-03

    申请号:US18375365

    申请日:2023-09-29

    Abstract: A computer-implemented method for defining and creating a request intake flow for an issue tracking system is described. Embodiments described herein include systems and techniques for creating custom portal intake flows for an issue tracking system. The systems may include a user interface that allows portal intake flows to be generated and the user to select the information and workflow for an intake flow during the generation process. Embodiments are also directed to system and methods for creating dynamic summaries for issues managed by an issue tracking system. The dynamic summaries may be generated using a generative output model, as described herein, and provide information to a user about a current status, history or other events associated with an issue. Embodiments are directed to systems and methods for using a generative output engine to provide suggestions for creating a project management interface for an issue tracking system.

    SYSTEM FOR GENERATING A GRAPHICAL USER INTERFACE ON A MOBILE DEVICE FOR AN ISSUE TRACKING SYSTEM EVENT FEED

    公开(公告)号:US20240004518A1

    公开(公告)日:2024-01-04

    申请号:US18227864

    申请日:2023-07-28

    CPC classification number: G06F3/0482 G06F21/31

    Abstract: Embodiments include methods and systems for generating a user interface on a mobile device. The method includes instantiating a client application on the mobile device and causing display of a first graphical user interface within the client application. A set of registered users is identified, the set of users having a hierarchical relationship to a first user account associated with the first user. The graphical user interface displays a set of avatar icons, which corresponds to the set of registered users. In response to a selection of a particular avatar icon of the set of avatar icons, the system accesses particular issue state data associated with a particular user account of the particular avatar icon and causing display of a second graphical user interface comprising a first overlay card that includes the particular avatar and at least a portion of the particular issue state data.

    SYSTEM FOR GENERATING AUTOMATED RESPONSES FOR ISSUE TRACKING SYSTEM AND MULTI-PLATFORM EVENT FEEDS

    公开(公告)号:US20240414113A1

    公开(公告)日:2024-12-12

    申请号:US18808419

    申请日:2024-08-19

    Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.

    System for generating automated responses for issue tracking system and multi-platform event feeds

    公开(公告)号:US11606321B1

    公开(公告)日:2023-03-14

    申请号:US17710148

    申请日:2022-03-31

    Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.

    SYSTEM AND GRAPHICAL USER INTERFACE FOR GENERATING A PORTAL INTAKE FLOW FOR AN ISSUE TRACKING SYSTEM

    公开(公告)号:US20250111334A1

    公开(公告)日:2025-04-03

    申请号:US18375271

    申请日:2023-09-29

    Abstract: A computer-implemented method for defining and creating a request intake flow for an issue tracking system is described. Embodiments described herein include systems and techniques for creating custom portal intake flows for an issue tracking system. The systems may include a user interface that allows portal intake flows to be generated and the user to select the information and workflow for an intake flow during the generation process. Embodiments are also directed to system and methods for creating dynamic summaries for issues managed by an issue tracking system. The dynamic summaries may be generated using a generative output model, as described herein, and provide information to a user about a current status, history or other events associated with an issue. Embodiments are directed to systems and methods for using a generative output engine to provide suggestions for creating a project management interface for an issue tracking system.

    SYSTEM FOR GENERATING AUTOMATED RESPONSES FOR ISSUE TRACKING SYSTEM AND MULTI-PLATFORM EVENT FEEDS

    公开(公告)号:US20240056405A1

    公开(公告)日:2024-02-15

    申请号:US18120354

    申请日:2023-03-10

    CPC classification number: H04L51/046 G06Q10/063114 H04L51/02

    Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.

    SYSTEM FOR SYNCHRONIZING CONTEXTUAL NOTIFICATIONS FOR EVENT FEED ITEMS

    公开(公告)号:US20230316178A1

    公开(公告)日:2023-10-05

    申请号:US17708109

    申请日:2022-03-30

    Inventor: David Wilson

    CPC classification number: G06Q10/063114 G06F9/451

    Abstract: Embodiments are directed to methods for coordinating updates at an issue tracking system. The methods can include obtaining a user identification associated with the mobile device and obtaining a list of issues associated with the user identification. The methods can include displaying issues on the issue summary board and, for each issue of the subset of issues, querying an update service to obtain update information. The method may include rendering a set of cards, each associated with a respective issue, and causing display of the cards on the issue summary board where the cards each include the issue data and the update summary. In response to a user selecting a particular card, issue data for the selected card can be displayed and a view flag can be modified to indicate that the updates summary for the card has been viewed.

    System for generating a graphical user interface on a mobile device for an issue tracking system event feed

    公开(公告)号:US11726636B1

    公开(公告)日:2023-08-15

    申请号:US17853825

    申请日:2022-06-29

    CPC classification number: G06F3/0482 G06F21/31

    Abstract: Embodiments include methods and systems for generating a user interface on a mobile device. The method includes instantiating a client application on the mobile device and causing display of a first graphical user interface within the client application. A set of registered users is identified, the set of users having a hierarchical relationship to a first user account associated with the first user. The graphical user interface displays a set of avatar icons, which corresponds to the set of registered users. In response to a selection of a particular avatar icon of the set of avatar icons, the system accesses particular issue state data associated with a particular user account of the particular avatar icon and causing display of a second graphical user interface comprising a first overlay card that includes the particular avatar and at least a portion of the particular issue state data.

    GRAPHICAL USER INTERFACE INCLUDING ISSUE QUEUE MANAGEMENT FOR AN ISSUE TRACKING SYSTEM

    公开(公告)号:US20250111380A1

    公开(公告)日:2025-04-03

    申请号:US18375293

    申请日:2023-09-29

    Abstract: A computer-implemented method for defining and creating a request intake flow for an issue tracking system is described. Embodiments described herein include systems and techniques for creating custom portal intake flows for an issue tracking system. The systems may include a user interface that allows portal intake flows to be generated and the user to select the information and workflow for an intake flow during the generation process. Embodiments are also directed to system and methods for creating dynamic summaries for issues managed by an issue tracking system. The dynamic summaries may be generated using a generative output model, as described herein, and provide information to a user about a current status, history or other events associated with an issue. Embodiments are directed to systems and methods for using a generative output engine to provide suggestions for creating a project management interface for an issue tracking system.

    System for generating automated responses for issue tracking system and multi-platform event feeds

    公开(公告)号:US12069014B2

    公开(公告)日:2024-08-20

    申请号:US18120354

    申请日:2023-03-10

    CPC classification number: H04L51/046 G06Q10/063114 H04L51/02 H04L51/224

    Abstract: Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.

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