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公开(公告)号：US20170346756A1
公开(公告)日：2017-11-30
申请号：US15166994
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
Inventor： Caitlin Chrisman Bullock , Matthew Eugene Clark
IPC: H04L12/911 , H04L12/26 , H04L29/08 , H04W88/02
CPC classification number: H04L47/70 , G06F8/65 , H04L43/08 , H04L43/0876 , H04L47/80 , H04L47/823 , H04L67/20 , H04W88/02
Abstract: A system for accessing resources and monitoring the use of resources by a user includes a mobile device, a resource access communication device, an optional secondary communication system, and a third party system, each of which have communication interfaces, memory devices, and processing devices. The system is designed to detect audible, visible, and/or written input from a user and effectuate responses to requests contained in such input. In some embodiments, a message may be directed to the user through visual and/or audio displays to notify the user of the messages sent in response to the user's request.
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公开(公告)号：US20180089680A1
公开(公告)日：2018-03-29
申请号：US15279105
申请日：2016-09-28
Applicant: Bank of America Corporation
Inventor： Joseph Benjamin Castinado , Matthew Eugene Clark
Abstract: Embodiments enable a remediation of a processing error by recognizing occurrence of the processing error, identifying one or more triggering events and, in response to the triggering event(s), remediating the processing error. This may be done by re-initiating the partially completed processing action from a partially completed position. Thus, embodiments monitor failed resource usage and remediate the failure by determining that the user attempted to use a resource to perform an action associated with a third party, determining that the attempt to use the resource to perform the action failed, determining a physical resource type related to the action, determining one or more physical locations at which the physical resource type is represented, providing information regarding the one or more physical locations to the user and expediting a second attempt to perform the action.
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公开(公告)号：US10165393B2
公开(公告)日：2018-12-25
申请号：US15167093
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
Abstract: A system for monitoring resource utilization and optimization includes an entity system having a network communication interface and a memory device storing a resource monitoring and utilization application and a resource application. A processing device is operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to: determine based on the utilization of a resource application and/or a physical transaction related to the resource application to initiate the resource monitoring and utilization application; initiate the resource monitoring and utilization application to transmit information about the resource application to a user device.
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公开(公告)号：US20170344208A1
公开(公告)日：2017-11-30
申请号：US15166956
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
Inventor： Nathan Dent , Caitlin Chrisman Bullock , Matthew Eugene Clark , Nitu Nanda
IPC: G06F3/0484 , G06F3/0481 , G09G5/377 , H04L29/08
CPC classification number: H04L67/32 , G06F3/14 , G06F17/30 , G09G5/377 , G09G2340/12 , G09G2354/00 , G09G2358/00 , G09G2370/042 , H04W4/021
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for creating a communicable linkage for information retrieval and notifications between devices. In this way, the invention identifies a mobile device at an entity location. The system may integrate into the mobile device and present an interactive display onto the display of the mobile device, allowing the user to select products/services associated with the entity. Based on the general interaction and selection a user makes via the mobile device, the system identifies the interaction and presents interaction data to the entity representative at the entity location for assisting the user.
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Patent Agency Ranking
公开(公告)号：US10104199B2
公开(公告)日：2018-10-16
申请号：US15166956
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
Inventor： Nathan Dent , Caitlin Chrisman Bullock , Matthew Eugene Clark , Nitu Nanda
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for creating a communicable linkage for information retrieval and notifications between devices. In this way, the invention identifies a mobile device at an entity location. The system may integrate into the mobile device and present an interactive display onto the display of the mobile device, allowing the user to select products/services associated with the entity. Based on the general interaction and selection a user makes via the mobile device, the system identifies the interaction and presents interaction data to the entity representative at the entity location for assisting the user.
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公开(公告)号：US10038644B2
公开(公告)日：2018-07-31
申请号：US15166994
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
Inventor： Caitlin Chrisman Bullock , Matthew Eugene Clark
CPC classification number: H04L47/70 , G06F8/65 , H04L43/08 , H04L43/0876 , H04L47/80 , H04L47/823 , H04L67/20 , H04W88/02
Abstract: A system for accessing resources and monitoring the use of resources by a user includes a mobile device, a resource access communication device, an optional secondary communication system, and a third party system, each of which have communication interfaces, memory devices, and processing devices. The system is designed to detect audible, visible, and/or written input from a user and effectuate responses to requests contained in such input. In some embodiments, a message may be directed to the user through visual and/or audio displays to notify the user of the messages sent in response to the user's request.
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公开(公告)号：US20180089679A1
公开(公告)日：2018-03-29
申请号：US15279095
申请日：2016-09-28
Applicant: Bank of America Corporation
Inventor： Joseph Benjamin Castinado , Matthew Eugene Clark
CPC classification number: G06Q20/4014 , G06Q20/108 , G06Q20/3223 , G06Q20/363 , H04L63/08 , H04L2463/102
Abstract: Embodiments enable a remediation of a processing error by recognizing occurrence of the processing error, identifying one or more triggering events and, in response to the triggering event(s), remediating the processing error. This may be done by re-initiating the partially completed processing action from a partially completed position. Thus, embodiments monitor failed resource usage and remediate the failure by determining that the user attempted to use a resource to perform an action associated with a third party, determining that the attempt to use the resource to perform the action failed; determining that a trigger has occurred; and expediting a second attempt to perform the action.
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公开(公告)号：US20170346711A1
公开(公告)日：2017-11-30
申请号：US15167093
申请日：2016-05-27
Applicant: BANK OF AMERICA CORPORATION
IPC: H04L12/26 , H04W4/02 , H04L12/927 , H04W24/02 , G06Q20/32
CPC classification number: H04W4/02 , G06Q20/3224 , H04L47/803 , H04W24/02 , H04W24/04 , H04W24/08
Abstract: A system for monitoring resource utilization and optimization includes an entity system having a network communication interface and a memory device storing a resource monitoring and utilization application and a resource application. A processing device is operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to: determine based on the utilization of a resource application and/or a physical transaction related to the resource application to initiate the resource monitoring and utilization application; initiate the resource monitoring and utilization application to transmit information about the resource application to a user device.
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公开(公告)号：US20170345001A1
公开(公告)日：2017-11-30
申请号：US15167403
申请日：2016-05-27
Applicant: Bank of America Corporation
Inventor： Joseph Benjamin Castinado , Matthew Eugene Clark
CPC classification number: G06Q20/4014 , G06F11/0709 , G06F11/0784 , G06F11/0793 , G06Q20/10 , G06Q20/3224 , G06Q20/405 , H04L63/0492 , H04L63/08 , H04W4/023 , H04W12/06
Abstract: A system monitors failed resource usage and remediates the failure by determining that the user attempted to use a resource to perform an action associated with a third party; determining that the attempt to use the resource to perform the action failed; determining that a user device of the user is located within a physical boundary; providing information related to the resource or the failed action to the third party; expediting a second attempt to perform the action including receiving authentication information comprising the provided information from the user, the authentication information configured to authenticate an identity of the user, and authenticating the identity of the user based on the received authentication information; and in response to authenticating the identity of the user, performing the action.
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