利索-全球专利检索

  1. 登录
  2. 注册

搜索结果

20 条记录 (耗时 0.021 秒)

    Intelligent Cash Handling
    2.
    发明申请
    Intelligent Cash Handling 有权

    公开(公告)号：US20220180338A1

    公开(公告)日：2022-06-09

    申请号：US17317714

    申请日：2021-05-11

    申请人： Bank of America Corporation

    发明人： Paul Martin Mattison, SR. ,  Matthew E. Williams ,  Carl Parziale ,  Pavan Singaraju ,  Anne Price ,  David Smiddy ,  Brandon Kozlowski ,  Jennifer Raley

    IPC分类号： G06Q20/10 ,  G07F19/00

    摘要： Aspects of the disclosure relate to cash handling devices that provide intelligent monitoring and management of cash cycles. A cash handling device having at least one processor, a communication interface, and memory may receive, from a mobile device, a request to process a pre-staged transaction. Subsequently, the cash handling device may generate and present a graphical identifier based on the mobile device requesting access to the cash handling device. Next, the cash handling device may verify that the mobile device is authorized to perform the pre-staged transaction based on the graphical identifier being scanned by the mobile device and cause a connection to be established between the cash handling device and the mobile device. Thereafter, the cash handling device may identify and process the pre-staged transaction associated with the mobile device. Then, the cash handling device may generate a notification indicating completed processing of the identified pre-staged transaction.

    AUTOMATED DEVICE ASSISTANCE
    4.
    发明申请
    AUTOMATED DEVICE ASSISTANCE 审中-公开

    公开(公告)号：US20190050824A1

    公开(公告)日：2019-02-14

    申请号：US16153074

    申请日：2018-10-05

    申请人： Bank of America Corporation

    发明人： Christian Mande ,  Mark Williamson ,  Brendan Watkins ,  Ryan Furey ,  Anne Price ,  Alison Pearce ,  Michelle Bentubo

    IPC分类号： G06Q10/00 ,  G06Q30/00 ,  H04L12/24

    摘要： A user may perform activities at an automated device having various technical features, such as a display, a printer, a camera, a microphone, a speaker, and other features used to perform activities at the automated device. During performance of an activity, the user may run into an issue and request assistance from an agent having a computing device (e.g., a portable computing device). Additionally or alternatively, the automated device may detect the issue and send a request for assistance to a computing device managing a transaction assistance portal or directly to the agent's computing device. The request may identify the user, the activity, and/or the issue, and the agent and his or her computing device may be used to resolve the issue. The agent's computing device may also be used to facilitate customer relationship management with the user.

    AUTOMATED DEVICE ASSISTANCE
    5.
    发明申请
    AUTOMATED DEVICE ASSISTANCE 审中-公开

    公开(公告)号：US20170003857A1

    公开(公告)日：2017-01-05

    申请号：US14788065

    申请日：2015-06-30

    申请人： Bank of America Corporation

    发明人： Christian Mande ,  Mark Williamson ,  Brendan Watkins ,  Ryan Furey ,  Anne Price ,  Alison Pearce ,  Michelle Bentubo

    IPC分类号： G06F3/0484 ,  H04L29/08 ,  G06F3/0482

    CPC分类号： G06Q30/0281 ,  G06F11/328 ,  G06Q30/0269 ,  H04L67/025 ,  H04L67/306 ,  H04L67/36

    摘要： A user may perform activities at an automated device having various technical features, such as a display, a printer, a camera, a microphone, a speaker, and other features used to perform activities at the automated device. During performance of an activity, the user may run into an issue and request assistance from an agent having a computing device (e.g., a portable computing device). Additionally or alternatively, the automated device may detect the issue and send a request for assistance to a computing device managing a transaction assistance portal or directly to the agent's computing device. The request may identify the user, the activity, and/or the issue, and the agent and his or her computing device may be used to resolve the issue. The agent's computing device may also be used to facilitate customer relationship management with the user.

    Intelligent Cash Handling
    6.
    发明申请
    Intelligent Cash Handling 有权

    公开(公告)号：US20220180363A1

    公开(公告)日：2022-06-09

    申请号：US17317796

    申请日：2021-05-11

    申请人： Bank of America Corporation

    发明人： Paul Martin Mattison, SR. ,  Matthew E. Williams ,  Carl Parziale ,  Pavan Singaraju ,  Anne Price ,  David Smiddy ,  Brandon Kozlowski ,  Jennifer Raley

    IPC分类号： G06Q20/40 ,  G06Q20/32 ,  G06Q20/10 ,  G06Q20/20 ,  G07D11/32 ,  G07D11/60

    摘要： Aspects of the disclosure relate to cash handling devices that provide intelligent monitoring and management of cash cycles. A cash handling device having at least one processor, a communication interface, and memory may receive, from a mobile device, a request to process a pre-staged transaction. Subsequently, the cash handling device may generate and present a graphical identifier based on the mobile device requesting access to the cash handling device. Next, the cash handling device may verify that the mobile device is authorized to perform the pre-staged transaction based on the graphical identifier being scanned by the mobile device and cause a connection to be established between the cash handling device and the mobile device. Thereafter, the cash handling device may identify and process the pre-staged transaction associated with the mobile device. Then, the cash handling device may generate a notification indicating completed processing of the identified pre-staged transaction.

    Intelligent cash handling
    7.
    发明授权
    Intelligent cash handling 有权

    公开(公告)号：US11334893B1

    公开(公告)日：2022-05-17

    申请号：US17317796

    申请日：2021-05-11

    申请人： Bank of America Corporation

    发明人： Paul Martin Mattison, Sr. ,  Matthew E. Williams ,  Carl Parziale ,  Pavan Singaraju ,  Anne Price ,  David Smiddy ,  Brandon Kozlowski ,  Jennifer Raley

    IPC分类号： G06Q20/40 ,  G06Q20/32 ,  G07D11/60 ,  G06Q20/10 ,  G06Q20/20 ,  G07D11/32

    摘要： Aspects of the disclosure relate to cash handling devices that provide intelligent monitoring and management of cash cycles. A cash handling device having at least one processor, a communication interface, and memory may receive, from a mobile device, a request to process a pre-staged transaction. Subsequently, the cash handling device may generate and present a graphical identifier based on the mobile device requesting access to the cash handling device. Next, the cash handling device may verify that the mobile device is authorized to perform the pre-staged transaction based on the graphical identifier being scanned by the mobile device and cause a connection to be established between the cash handling device and the mobile device. Thereafter, the cash handling device may identify and process the pre-staged transaction associated with the mobile device. Then, the cash handling device may generate a notification indicating completed processing of the identified pre-staged transaction.

    Automated device assistance
    8.
    发明授权
    Automated device assistance 有权

    公开(公告)号：US10165056B2

    公开(公告)日：2018-12-25

    申请号：US14755953

    申请日：2015-06-30

    申请人： Bank of America Corporation

    发明人： Christian Mande ,  Mark Williamson ,  Brendan Watkins ,  Ryan Furey ,  Anne Price ,  Alison Pearce ,  Michelle Bentubo

    IPC分类号： G06F15/16 ,  H04L29/08 ,  G06Q20/10 ,  G07F19/00 ,  H04L29/06

    摘要： A user may perform activities at an automated device having various technical features, such as a display, a printer, a camera, a microphone, a speaker, and other features used to perform activities at the automated device. During performance of an activity, the user may run into an issue and request assistance from an agent having a computing device (e.g., a portable computing device). Additionally or alternatively, the automated device may detect the issue and send a request for assistance to a computing device managing a transaction assistance portal or directly to the agent's computing device. The request may identify the user, the activity, and/or the issue, and the agent and his or her computing device may be used to resolve the issue. The agent's computing device may also be used to facilitate customer relationship management with the user.

    Automated device assistance
    10.
    发明授权
    Automated device assistance 有权

    公开(公告)号：US10365805B2

    公开(公告)日：2019-07-30

    申请号：US14788065

    申请日：2015-06-30

    申请人： Bank of America Corporation

    发明人： Christian Mande ,  Mark Williamson ,  Brendan Watkins ,  Ryan Furey ,  Anne Price ,  Alison Pearce ,  Michelle Bentubo

    IPC分类号： G06Q30/02 ,  G06F3/0484 ,  G06F3/0482 ,  H04L29/08 ,  G06F11/32

    摘要： A user may perform activities at an automated device having various technical features, such as a display, a printer, a camera, a microphone, a speaker, and other features used to perform activities at the automated device. During performance of an activity, the user may run into an issue and request assistance from an agent having a computing device (e.g., a portable computing device). Additionally or alternatively, the automated device may detect the issue and send a request for assistance to a computing device managing a transaction assistance portal or directly to the agent's computing device. The request may identify the user, the activity, and/or the issue, and the agent and his or her computing device may be used to resolve the issue. The agent's computing device may also be used to facilitate customer relationship management with the user.