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公开(公告)号:US11949800B2
公开(公告)日:2024-04-02
申请号:US17740456
申请日:2022-05-10
Applicant: Bank of America Corporation
Inventor: Tushar Agarwal , Sandeep Kumar Chauhan , Nandini Rathaur , Vasuki Anand , Amardeep Singh Talwar , Pushpa Neelakantan , Shailendra Singh
IPC: H04L9/36 , G06Q30/016 , G06T13/40 , G06T19/00 , H04L9/08
CPC classification number: H04L9/36 , G06Q30/016 , G06T13/40 , G06T19/006 , H04L9/0863
Abstract: Apparatus, systems and methods for providing a four-part, virtual reality (VR) customer service interaction between a customer service avatar operating on a VR platform and a customer using both a mobile device and a VR device are provided. Methods may include activating a VR session between the customer service avatar and the customer. Methods may include validating the VR session between the customer service avatar and the customer. Methods may include processing a co-browsing VR session request. Methods may include initiating the VR session between the customer service avatar and the customer.
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公开(公告)号:US20220261293A1
公开(公告)日:2022-08-18
申请号:US17176370
申请日:2021-02-16
Applicant: BANK OF AMERICA CORPORATION
Inventor: Madhusudhanan Krishnamoorthy , Vasuki Anand
Abstract: Systems, computer program products, and methods are described herein for implementing federated containerization platform using LiFi (Light Fidelity). The present invention is configured to electronically receive, from a container orchestration engine, a request to allocate one or more resources to one or more applications to execute a first task; retrieve one or more resource requirements associated with the one or more applications; determine, using a machine learning model, one or more resources to be allocated to the one or more applications; retrieve, from a resource repository, the one or more resources to be allocated to the one or more applications; and allocate the one or more retrieved resources to the one or more applications.
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公开(公告)号:US12242363B2
公开(公告)日:2025-03-04
申请号:US18351395
申请日:2023-07-12
Applicant: Bank of America Corporation
Inventor: Vasuki Anand , Rajesh Agarwal
IPC: G06F11/30
Abstract: A system includes a memory and a processor configured to detect that a first alarm associated with a first software application has been triggered and perform a plurality of operations to resolve the first alarm. The processor accesses a plurality of rules from the memory and applies the plurality of rules to performing the plurality of operations to implement one or more of data security, data privacy and responsiveness associated with the resolution of the first alarm.
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公开(公告)号:US20250021456A1
公开(公告)日:2025-01-16
申请号:US18351395
申请日:2023-07-12
Applicant: Bank of America Corporation
Inventor: Vasuki Anand , Rajesh Agarwal
IPC: G06F11/30
Abstract: A system includes a memory and a processor configured to detect that a first alarm associated with a first software application has been triggered and perform a plurality of operations to resolve the first alarm. The processor accesses a plurality of rules from the memory and applies the plurality of rules to performing the plurality of operations to implement one or more of data security, data privacy and responsiveness associated with the resolution of the first alarm.
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公开(公告)号:US12061465B2
公开(公告)日:2024-08-13
申请号:US17652631
申请日:2022-02-25
Applicant: Bank of America Corporation
Inventor: Vasuki Anand , Prashant Khare
IPC: G05B19/418 , G05B23/02 , G06F18/214
CPC classification number: G05B19/41885 , G05B19/4183 , G05B19/4188 , G05B23/0254 , G06F18/214
Abstract: A system includes a production computing environment including a plurality of components, a centralized data repository that receives and stores data feeds relating to one or more components as a data log and at least one processor configured to obtain the data log of each component, generate a current state vector for the component based on the data log, compare the current state vector to a normal state vector of the component, determine that the current state vector deviates from the normal state vector, and in response, predict an anomaly associated with the component using an iterative machine learning method. The at least one processor may be configured to correct the predicted anomaly by taking at least one pre-configured action corresponding to the predicted anomaly.
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公开(公告)号:US12003370B2
公开(公告)日:2024-06-04
申请号:US17696141
申请日:2022-03-16
Applicant: BANK OF AMERICA CORPORATION
Inventor: Shailendra Singh , Vasuki Anand
IPC: H04L41/0853 , H04L9/40
CPC classification number: H04L41/0853 , H04L63/0876
Abstract: A system includes a memory, and a processor. The processor receives a request to register a device. In response, the processor extracts a set of parameters from the device, and stores a baseline record associated with the device, which includes the set of parameters, in the memory. The processor determines that an update to the device modified the set of parameters. In response, the processor extracts the modified set of parameters from the device, and stores a new record associated with the device, which includes the modified set of parameters, in the memory. The baseline record was used to validate an identity of the device prior to the processor determining that the update modified the set of parameters. The new record is used to validate the identity of the device subsequent to the processor determining that the update modified the set of parameters.
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公开(公告)号:US20250013454A1
公开(公告)日:2025-01-09
申请号:US18348888
申请日:2023-07-07
Applicant: Bank of America Corporation
Inventor: Vasuki Anand , Kalyanasundaram Ramanathan
Abstract: A processor performs a first scan of an environment associated with a software application and determines a first set of parameters indicative of characteristics of the environment. The processor performs a second scan of the component layers of the application and determines a second set of parameters indicative of characteristics of a software code associated with the application. The processor determines compatibility of a new technology with the environment based on the first set of parameters and with the application based on the second set of parameters. If the new technology is found compatible, the processor determines that the application can be upgraded based on the new technology.
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公开(公告)号:US12007832B2
公开(公告)日:2024-06-11
申请号:US17652637
申请日:2022-02-25
Applicant: Bank of America Corporation
Inventor: Vasuki Anand , Prashant Khare
CPC classification number: G06F11/0793 , G06F11/0712 , G06F11/079 , G06F11/3476 , G06N20/20
Abstract: A system includes a production computing environment including a plurality of components, a centralized data repository that receives and stores data feeds relating to one or more components as a data log, a plurality of cloud infrastructures and at least one processor configured to receive the data feed relating to the components, predict an anomaly associated with a component based on the data feed relating to the component, identify a system configuration needed to run a current workload associated with the component, search each cloud infrastructure for a cloud instance that can support the identified system configuration, identify a cloud instance based on the search, initiate the identified cloud instance and switch the workload from an original system to the initiated cloud instance.
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9.
公开(公告)号:US20230370290A1
公开(公告)日:2023-11-16
申请号:US17740456
申请日:2022-05-10
Applicant: Bank of America Corporation
Inventor: Tushar Agarwal , Sandeep Kumar Chauhan , Nandini Rathaur , Vasuki Anand , Amardeep Singh Talwar , Pushpa Neelakantan , Shailendra Singh
CPC classification number: H04L9/36 , H04L9/0863 , G06Q30/016 , G06T13/40 , G06T19/006
Abstract: Apparatus, systems and methods for providing a four-part, virtual reality (VR) customer service interaction between a customer service avatar operating on a VR platform and a customer using both a mobile device and a VR device are provided. Methods may include activating a VR session between the customer service avatar and the customer. Methods may include validating the VR session between the customer service avatar and the customer. Methods may include processing a co-browsing VR session request. Methods may include initiating the VR session between the customer service avatar and the customer.
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10.
公开(公告)号:US20230297681A1
公开(公告)日:2023-09-21
申请号:US17696303
申请日:2022-03-16
Applicant: BANK OF AMERICA CORPORATION
Inventor: Shailendra Singh , Vasuki Anand
CPC classification number: G06F21/572 , G16Y30/10
Abstract: A system includes a memory and a processor. The memory stores a plurality of records associated with a device and a machine learning algorithm. The plurality of records includes a first record and a second record. The first record includes a first set of parameters extracted from the device at a first time. The second record includes a second set of parameters extracted from the device at a second time, with a difference between the first set of parameters and the second set of parameters resulting from of an update to the device. The machine learning algorithm is configured to determine a probability that the update was unauthorized. The processor executes the machine learning algorithm, and determines that the probability is greater than a threshold. In response to determining that the probability is greater than the threshold, the processor rejects a request transmitted by the device.
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