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公开(公告)号：US09700804B2
公开(公告)日：2017-07-11
申请号：US12568971
申请日：2009-09-29
IPC分类号： G06Q30/02 , A63F13/798 , G06Q50/00
CPC分类号： A63F13/798 , A63F2300/5553 , A63F2300/65 , G06Q30/02 , G06Q30/0282 , G06Q30/0283 , G06Q50/01
摘要： A method and system applies a rating adjustment to ratings by avatars in a virtual universe. The rating adjustment offsets mutual rating collusion between avatars. The ratings may be adjusted based on a weighted value of indicia of association, and may also be adjusted based on rating frequencies between the same avatars. In a rating system having a fee structure, the ratings may be adjusted by scaling the rating/fee payoff to favor higher fees. Where indicia of association are weighted, the weightings are mapped to discrete levels of association between avatars, from no association to close association, with greater reduction of ratings for closer association.
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2.发明申请公开(公告)号：US20110078088A1
公开(公告)日：2011-03-31
申请号：US12568971
申请日：2009-09-29
CPC分类号： A63F13/798 , A63F2300/5553 , A63F2300/65 , G06Q30/02 , G06Q30/0282 , G06Q30/0283 , G06Q50/01
摘要： A method and system applies a rating adjustment to ratings by avatars in a virtual universe. The rating adjustment offsets mutual rating collusion between avatars. The ratings may be adjusted based on a weighted value of indicia of association, and may also be adjusted based on rating frequencies between the same avatars. In a rating system having a fee structure, the ratings may be adjusted by scaling the rating/fee payoff to favor higher fees. Where indicia of association are weighted, the weightings are mapped to discrete levels of association between avatars, from no association to close association, with greater reduction of ratings for closer association.
摘要翻译： 方法和系统将虚拟宇宙中的化身的评级调整应用于评级。 评级调整抵消化身之间的相互评级勾结。 可以基于关联标记的加权值来调整评分，并且还可以基于相同化身之间的评级频率进行调整。 在具有费用结构的评级系统中，可以通过缩放评级/费用回报来调整评级以支持更高的费用。 在关联标记被加权的情况下，权重被映射到化身之间的离散关联水平，从无关联到紧密关联，更大程度上降低评级以进行更紧密的关联。
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公开(公告)号：US10108972B2
公开(公告)日：2018-10-23
申请号：US12628383
申请日：2009-12-01
申请人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
发明人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
IPC分类号： G06Q30/02
摘要： Aspects of this invention are directed toward determining the effectiveness of advertising in a virtual universe. Specifically, under the present invention, a visit by an avatar to a region of the VU that includes targeted advertising content is registered. Then, the following avatar attributes are determined: a proximity to the target advertising content by the avatar; an avatar directionality of the avatar with respect to the target advertising content; a camera directionality of a camera object associated with the avatar; and a time with respect to which the avatar may be exposed to the target advertising content in the region. Thereafter, at least one score is assigned to the visit, the proximity, the directionality, and the time. An effectiveness score is then calculated based on the at least one score. The overall effectiveness of the target advertising content is then calculated based on the at least one score.
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公开(公告)号：US08677254B2
公开(公告)日：2014-03-18
申请号：US12179530
申请日：2008-07-24
IPC分类号： G06F3/048
CPC分类号： A63F13/537 , A63F13/12 , A63F2300/5506 , A63F2300/65 , G06F3/048 , G06N3/006
摘要： The invention relates generally to virtual universe environments and, more particularly, to discerning and displaying information regarding relationships between two or more avatars in a virtual universe environment. In one embodiment, the invention includes determining whether a first avatar and a second avatar have at least one relationship with one or more common avatars in response to the first avatar initiating an interaction with the second avatar, and in the case that the first and second avatars have at least one relationship with at least one common avatar, displaying information regarding the relationship with the common avatar to at least one of the first and second avatar.
摘要翻译： 本发明一般涉及虚拟宇宙环境，更具体地说，涉及识别和显示关于虚拟宇宙环境中的两个或多个化身之间的关系的信息。 在一个实施例中，本发明包括确定第一化身和第二化身是否与一个或多个公共化身具有至少一个关系，以响应于第一头像启动与第二化身的交互，并且在第一和第二化身 化身与至少一个普通化身具有至少一个关系，将关于与公共头像的关系的信息显示到第一和第二化身中的至少一个。
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公开(公告)号：US08655674B2
公开(公告)日：2014-02-18
申请号：US12144877
申请日：2008-06-24
CPC分类号： G06Q30/0617 , G06Q30/02
摘要： A method of providing personal service assistance in a virtual universe is disclosed. The method provides a customer avatar (CA) access to a personal assistance avatar or personal customer service representative (PCSR) avatar, hereinafter PCSR avatar. Through the PCSR avatar, the CA communicates a need or requests for personal service assistance from a business or organization. The communication of the received request is processed to identify an appropriate business, organization or vendor that meets the need or request. The identified business, organization or vendor is contacted for a representative from the business to accede to the request from the CA. The representative from the business is allowed to assume control of the PCSR avatar to conduct the session necessary for rendering the assistance or transaction. Upon completion of the session, control of the PCSR avatar is reverted to that prior to the session.
摘要翻译： 公开了一种在虚拟宇宙中提供个人服务帮助的方法。 该方法提供对个人帮助头像或个人客户服务代表（PCSR）化身（以下称为PCSR头像）的客户头像（CA）访问。 通过PCSR头像，CA从业务或组织传达需求或个人服务协助请求。 处理接收到的请求的通信以识别满足需要或请求的适当的业务，组织或供应商。 联系企业，组织或供应商的业务代表加入CA的请求。 允许业务代表控制PCSR头像以进行协助或交易所需的会话。 在会话完成后，PCSR头像的控制恢复到会话之前的控制。
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公开(公告)号：US20110131508A1
公开(公告)日：2011-06-02
申请号：US12628720
申请日：2009-12-01
申请人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
发明人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
CPC分类号： G06Q10/10 , G06F3/0481 , G06F3/04895
摘要： The present invention provides various approaches for disseminating emergency broadcasting messages or other messages of importance (hereinafter “alerts”) within virtual world environments such that interested virtual world residents can be made aware of matters of importance based on their physical world locations (e.g., without respect to the locale of their current virtual world presence).
摘要翻译： 本发明提供了用于在虚拟世界环境中传播紧急广播消息或其他重要信息（以下称为“警报”）的各种方法，使得感兴趣的虚拟世界居民可以基于他们的物理世界位置（例如，没有 尊重当前虚拟世界存在的地区）。
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公开(公告)号：US20090319390A1
公开(公告)日：2009-12-24
申请号：US12144788
申请日：2008-06-24
IPC分类号： G06Q30/00
CPC分类号： G06Q30/00 , G06Q30/0601
摘要： The invention provides a method, system, and program product for providing a competitive sales environment in a virtual world. In one embodiment, the invention comprises receiving a request for product or service information from a consumer avatar, querying a database of vendors based on the request for product or service information, identifying at least one vendor relevant to the request for product or service information, notifying the at least one vendor of the request, and making available to the consumer avatar a sales environment based on the request for product or service information.
摘要翻译： 本发明提供了一种用于在虚拟世界中提供有竞争力的销售环境的方法，系统和程序产品。 在一个实施例中，本发明包括从消费者头像接收对产品或服务信息的请求，基于对产品或服务信息的请求来查询供应商的数据库，识别与产品或服务信息的请求相关的至少一个供应商， 向所述至少一个供应商通知所述请求，并且基于所述产品或服务信息的请求向所述消费者头像提供销售环境。
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8.发明申请公开(公告)号：US20090307051A1
公开(公告)日：2009-12-10
申请号：US12136266
申请日：2008-06-10
摘要： The present invention is directed to providing consumer ratings and customer service based thereon within a virtual universe. A method for providing a consumer rating and customer service within a virtual universe includes: determining a consumer habit(s) of a customer in the virtual universe and then calculating a consumer rating, based on the determination of the consumer habit(s). From the calculated consumer rating, a particular consumer service is selectively providing in the virtual universe.
摘要翻译： 本发明旨在提供在虚拟宇宙内的消费者评级和客户服务。 在虚拟宇宙中提供消费者评级和客户服务的方法包括：基于消费者习惯的确定，确定虚拟世界中的客户的消费者习惯，然后计算消费者评级。 从计算的消费者评级中，特定消费者服务在虚拟世界中选择性地提供。
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公开(公告)号：US10248932B2
公开(公告)日：2019-04-02
申请号：US12628720
申请日：2009-12-01
申请人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
发明人： Igor Y. Gershfang , Rick A. Hamilton, II , Neil A. Katz , James W. Seaman , Adam R. Snopek , Richard Young
IPC分类号： G06F3/0481 , G06Q10/10 , G06F3/0489
摘要： The present invention provides various approaches for disseminating emergency broadcasting messages or other messages of importance (hereinafter “alerts”) within virtual world environments such that interested virtual world residents can be made aware of matters of importance based on their physical world locations (e.g., without respect to the locale of their current virtual world presence).
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公开(公告)号：US20090276704A1
公开(公告)日：2009-11-05
申请号：US12112409
申请日：2008-04-30
IPC分类号： G06F3/048
CPC分类号： G06F3/011
摘要： The present invention is directed to providing customer service hierarchies within a virtual universe. A method for providing customer service hierarchies within a virtual universe includes: receiving a customer need request from an avatar; presenting a virtual interactive menu and/or a web page after receiving the customer need request; and if the menu and/or web page does not satisfy the customer's need request, then providing a customer service representative avatar to the avatar in need of customer service. A system, a program product stored on a computer readable medium, and a method for deploying such an application are also disclosed.
摘要翻译： 本发明旨在提供虚拟宇宙内的客户服务层级。 一种用于在虚拟宇宙内提供客户服务层次的方法包括：从化身接收客户需求请求; 在接收到客户需求请求之后呈现虚拟交互式菜单和/或网页; 并且如果菜单和/或网页不满足客户的需求请求，则向需要客户服务的化身提供客户服务代表化身。 还公开了一种存储在计算机可读介质上的系统，程序产品以及用于部署这样的应用的方法。
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