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1.发明授权Technique for processing customer service transactions at customer site using mobile computing device 有权使用移动计算设备在客户站点处理客户服务交易的技术公开(公告)号：US06975937B1
公开(公告)日：2005-12-13
申请号：US09568572
申请日：2000-05-10
CPC分类号： G06Q10/08 , G06Q10/087 , G06Q20/203 , G06Q30/016 , G06Q30/0633 , G06Q40/12
摘要： A technique is described for facilitating delivery and adjustments of customer orders at a customer delivery site. A delivery courier is assigned a mobile field computing device for facilitating delivery and order adjustments of customer orders associated with that courier's delivery route. The mobile field computing device includes memory for storing customer order history data and delivery route data downloaded from a server system. The delivery route data stored in the mobile field computing device may be used by the delivery courier to facilitate delivery of the customer orders. Further, the delivery courier may use the mobile field computing device to process a variety of different order adjustment transactions at a customer delivery site.
摘要翻译： 描述了一种技术，用于促进在客户交付现场的客户订单的交付和调整。 派送快递员被分配一个移动现场计算设备，用于促进与该快递运送路线相关联的客户订单的交付和订单调整。 移动场计算设备包括用于存储从服务器系统下载的客户订单历史数据和传送路径数据的存储器。 存储在移动现场计算设备中的传送路线数据可以由传送快递使用以便于客户订单的传送。 此外，交货快递可以使用移动现场计算设备来处理客户交付站点处的各种不同的订单调整交易。
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2.发明申请TECHNIQUES FOR PROCESSING CUSTOMER SERVICE TRANSACTIONS AT CUSTOMER SITE USING MOBILE COMPUTING DEVICE 有权在客户端使用移动计算设备处理客户服务交易的技术公开(公告)号：US20100332402A1
公开(公告)日：2010-12-30
申请号：US12876219
申请日：2010-09-06
CPC分类号： G06Q10/08 , G06Q10/087 , G06Q20/203 , G06Q30/016 , G06Q30/0633 , G06Q40/12
摘要： Techniques are described for facilitating delivery and adjustments of customer orders at a customer delivery site. A delivery courier is assigned a mobile field computing device for facilitating delivery and order adjustments of customer orders associated with that courier's delivery route. The mobile field computing device includes memory for storing customer order history data and delivery route data downloaded from a server system. The delivery route data stored in the mobile field computing device may be used by the delivery courier to facilitate delivery of the customer orders. Further, the delivery courier may use the mobile field computing device to process a variety of different order adjustment transactions at a customer delivery site.
摘要翻译： 描述了用于促进在客户交付站点处的客户订单的交付和调整的技术。 派送快递员被分配一个移动现场计算设备，用于促进与该快递运送路线相关联的客户订单的交付和订单调整。 移动场计算设备包括用于存储从服务器系统下载的客户订单历史数据和传送路径数据的存储器。 存储在移动现场计算设备中的传送路线数据可以由传送快递使用以便于客户订单的传送。 此外，交货快递可以使用移动场计算设备来处理客户交付站点处的各种不同的订单调整交易。
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3.发明申请TECHNIQUES FOR PROCESSING CUSTOMER SERVICE TRANSACTIONS AT CUSTOMER SITE USING MOBILE COMPUTING DEVICE 审中-公开在客户端使用移动计算设备处理客户服务交易的技术公开(公告)号：US20140149269A1
公开(公告)日：2014-05-29
申请号：US13687086
申请日：2012-11-28
CPC分类号： G06Q10/083 , G06Q30/04 , G06Q50/28
摘要： Techniques are described for facilitating delivery and adjustments of customer orders at a customer delivery site. A delivery courier is assigned a mobile field computing device for facilitating delivery and order adjustments of customer orders associated with that courier's delivery route. The mobile field computing device includes memory for storing customer order history data and delivery route data downloaded from a server system. The delivery route data stored in the mobile field computing device may be used by the delivery courier to facilitate delivery of the customer orders. Further, the delivery courier may use the mobile field computing device to process a variety of different order adjustment transactions at a customer delivery site.
摘要翻译： 描述了用于促进在客户交付站点处的客户订单的交付和调整的技术。 派送快递员被分配一个移动现场计算设备，用于促进与该快递运送路线相关联的客户订单的交付和订单调整。 移动场计算设备包括用于存储从服务器系统下载的客户订单历史数据和传送路径数据的存储器。 存储在移动现场计算设备中的传送路线数据可以由传送快递使用以便于客户订单的传送。 此外，交货快递可以使用移动场计算设备来处理客户交付站点处的各种不同的订单调整交易。
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4.发明授权Techniques for processing customer service transactions at customer site using mobile computing device 有权使用移动计算设备在客户站点处理客户服务事务的技术公开(公告)号：US08326708B2
公开(公告)日：2012-12-04
申请号：US12876219
申请日：2010-09-06
CPC分类号： G06Q10/08 , G06Q10/087 , G06Q20/203 , G06Q30/016 , G06Q30/0633 , G06Q40/12
摘要： Techniques are described for facilitating delivery and adjustments of customer orders at a customer delivery site. A delivery courier is assigned a mobile field computing device for facilitating delivery and order adjustments of customer orders associated with that courier's delivery route. The mobile field computing device includes memory for storing customer order history data and delivery route data downloaded from a server system. The delivery route data stored in the mobile field computing device may be used by the delivery courier to facilitate delivery of the customer orders. Further, the delivery courier may use the mobile field computing device to process a variety of different order adjustment transactions at a customer delivery site.
摘要翻译： 描述了用于促进在客户交付站点处的客户订单的交付和调整的技术。 派送快递员被分配一个移动现场计算设备，用于促进与该快递运送路线相关联的客户订单的交付和订单调整。 移动场计算设备包括用于存储从服务器系统下载的客户订单历史数据和传送路径数据的存储器。 存储在移动现场计算设备中的传送路线数据可以由传送快递使用以便于客户订单的传送。 此外，交货快递可以使用移动场计算设备来处理客户交付站点处的各种不同的订单调整交易。
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5.发明授权Techniques for processing customer service transactions at customer site using mobile computing device 有权使用移动计算设备在客户站点处理客户服务事务的技术公开(公告)号：US07792712B2
公开(公告)日：2010-09-07
申请号：US11244627
申请日：2005-10-05
CPC分类号： G06Q10/08 , G06Q10/087 , G06Q20/203 , G06Q30/016 , G06Q30/0633 , G06Q40/12
摘要： Techniques are described for facilitating delivery and adjustments of customer orders at a customer delivery site. A delivery courier is assigned a mobile field computing device for facilitating delivery and order adjustments of customer orders associated with that courier's delivery route. The mobile field computing device includes memory for storing customer order history data and delivery route data downloaded from a server system. The delivery route data stored in the mobile field computing device may be used by the delivery courier to facilitate delivery of the customer orders. Further, the delivery courier may use the mobile field computing device to process a variety of different order adjustment transactions at a customer delivery site.
摘要翻译： 描述了用于促进在客户交付站点处的客户订单的交付和调整的技术。 派送快递员被分配一个移动现场计算设备，用于促进与该快递运送路线相关联的客户订单的交付和订单调整。 移动场计算设备包括用于存储从服务器系统下载的客户订单历史数据和传送路径数据的存储器。 存储在移动现场计算设备中的传送路线数据可以由传送快递使用以便于客户订单的传送。 此外，交货快递可以使用移动场计算设备来处理客户交付站点处的各种不同的订单调整交易。
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公开(公告)号：US08170915B2
公开(公告)日：2012-05-01
申请号：US11705982
申请日：2007-02-12
申请人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
发明人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
IPC分类号： G06Q30/00
CPC分类号： G06Q30/0601 , G06Q10/0631 , G06Q10/0637 , G06Q10/0837 , G06Q10/087 , G06Q10/101 , G06Q30/00 , G06Q30/016 , G06Q30/0206 , G06Q30/0617 , G06Q30/0623 , G06Q30/0633 , G06Q30/0635 , G06Q30/0641 , G06Q30/0643
摘要： A technique for effecting electronic commerce using a data network is described. The data network includes a plurality of subsystems which, together, form an integrated system for receiving customer orders for selected items via a data network, fulfilling the customer orders, and delivering the ordered products to the customers. Moreover, according to a specific embodiment, the integrated nature of the system architecture of the present invention allows the on-line merchant to provide a guarantee to the customer that the ordered items will be available to be delivered to the customer at the specified delivery date, time, and location.
摘要翻译： 描述了使用数据网络实现电子商务的技术。 数据网络包括多个子系统，这些子系统一起形成用于经由数据网络接收所选项目的客户订单的集成系统，满足客户订单以及将订购产品交付给客户。 此外，根据具体实施例，本发明的系统架构的综合性质允许在线商家向客户提供在指定的交付日期可以将订购的商品交付给客户的保证 ，时间和地点。
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7.发明授权Integrated system for ordering, fulfillment, and delivery of consumer products using a data network 有权使用数据网络订购，实现和交付消费品的集成系统公开(公告)号：US07177825B1
公开(公告)日：2007-02-13
申请号：US09568603
申请日：2000-05-10
申请人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
发明人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
IPC分类号： G06Q30/00
CPC分类号： G06Q30/0601 , G06Q10/0631 , G06Q10/0637 , G06Q10/0837 , G06Q10/087 , G06Q10/101 , G06Q30/00 , G06Q30/016 , G06Q30/0206 , G06Q30/0617 , G06Q30/0623 , G06Q30/0633 , G06Q30/0635 , G06Q30/0641 , G06Q30/0643
摘要： A technique for effecting electronic commerce using a data network is described. The data network includes a plurality of subsystems which, together, form an integrated system for receiving customer orders for selected items via a data network, fulfilling the customer orders, and delivering the ordered products to the customers. Moreover, according to a specific embodiment, the integrated nature of the system architecture of the present invention allows the on-line merchant to provide a guarantee to the customer that the ordered items will be available to be delivered to the customer at the specified delivery date, time, and location.
摘要翻译： 描述了使用数据网络实现电子商务的技术。 数据网络包括多个子系统，这些子系统一起形成用于经由数据网络接收所选项目的客户订单的集成系统，满足客户订单以及将订购产品交付给客户。 此外，根据具体实施例，本发明的系统架构的综合性质允许在线商家向客户提供在指定的交付日期可以将订购的商品交付给客户的保证 ，时间和地点。
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公开(公告)号：US11167924B2
公开(公告)日：2021-11-09
申请号：US16725153
申请日：2019-12-23
申请人： Louis H. Borders , Aravind Durai
发明人： Louis H. Borders , Aravind Durai
摘要： A system for movement of products is described. The system uses a facility which contains warehouse shelves, each shelf includes various devices to move products within the shelf. Some rollers on the shelf are active, others passive. Power is transferred to the active rollers from an end of arm tool.
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公开(公告)号：US20200207546A1
公开(公告)日：2020-07-02
申请号：US16725153
申请日：2019-12-23
申请人： Louis H. Borders , Aravind Durai
发明人： Louis H. Borders , Aravind Durai
摘要： A system for movement of products is described. The system uses a facility which contains warehouse shelves, each shelf includes various devices to move products within the shelf. Some rollers on the shelf are active, others passive. Power is transferred to the active rollers from an end of arm tool.
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公开(公告)号：US08600821B2
公开(公告)日：2013-12-03
申请号：US11642328
申请日：2006-12-19
申请人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
发明人： Louis H. Borders , Arvind Peter Relan , Margaret Sue Lloyd , Sunil Bhargava , Joyo Wijaya , Peter Ham , Gray Andrew Clossman , Ajit Ramachandra Mayya
CPC分类号： G06Q30/0601 , G06Q10/0631 , G06Q10/0637 , G06Q10/0837 , G06Q10/087 , G06Q10/101 , G06Q30/00 , G06Q30/016 , G06Q30/0206 , G06Q30/0617 , G06Q30/0623 , G06Q30/0633 , G06Q30/0635 , G06Q30/0641 , G06Q30/0643
摘要： A technique for effecting electronic commerce using a data network is described. The data network includes a plurality of subsystems which, together, form an integrated system for receiving customer orders for selected items via a data network, fulfilling the customer orders, and delivering the ordered products to the customers. Moreover, according to a specific embodiment, the integrated nature of the system architecture of the present invention allows the on-line merchant to provide a guarantee to the customer that the ordered items will be available to be delivered to the customer at the specified delivery date, time, and location.
摘要翻译： 描述了使用数据网络实现电子商务的技术。 数据网络包括多个子系统，这些子系统一起形成用于经由数据网络接收所选项目的客户订单的集成系统，满足客户订单以及将订购产品交付给客户。 此外，根据具体实施例，本发明的系统架构的综合性质允许在线商家向客户提供在指定的交付日期可以将订购的商品交付给客户的保证 ，时间和地点。
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