Methods and apparatus for patching software in accordance with instituted patching policies
    1.
    发明授权
    Methods and apparatus for patching software in accordance with instituted patching policies 有权
    根据制定的修补策略修补软件的方法和装置

    公开(公告)号:US08271966B2

    公开(公告)日:2012-09-18

    申请号:US12133546

    申请日:2008-06-05

    IPC分类号: G06F9/44

    CPC分类号: G06F9/4484

    摘要: Techniques are disclosed for controlling software patching activity. Techniques may implement a software shell and institute a patching policy to control patching activities. When implemented, the software shell acts as a barrier which permits patching of the underlying software only when the patching activity would be in accordance with the instituted patching policy. Various patching policies can be instituted. Patching may be performed when convenient; or just before when the software requiring the patch is needed; or patching may be blocked to prevent unwanted software characteristics and/or behavior. Patching may be delayed until confidence has been established in a new patch so as to avoid disrupting a computer system that is already functioning in an acceptable manner. A particular software action may be blocked so as to avoid the necessity of having to patch software, particularly when the action may interrupt the orderly function of a computer system.

    摘要翻译: 公开了用于控制软件修补活动的技术。 技术可以实现软件外壳并制定修补策略来控制修补活动。 当实施时,软件shell作为屏障,只有当修补活动符合建立的修补策略时,才能修补底层软件。 可以制定各种修补政策。 可以方便地进行修补; 或者在需要补丁需要的软件之前; 或者修补可能被阻止,以防止不必要的软件特性和/或行为。 补丁可能会延迟,直到在新补丁中建立置信度,以避免中断已经以可接受的方式运作的计算机系统。 可以阻止特定的软件动作,以避免必须修补软件,特别是当该动作可能中断计算机系统的有序功能时。

    Systems and methods for event detection
    3.
    发明授权
    Systems and methods for event detection 失效
    事件检测的系统和方法

    公开(公告)号:US07475135B2

    公开(公告)日:2009-01-06

    申请号:US11096659

    申请日:2005-03-31

    IPC分类号: G06F15/173

    摘要: A system accesses a log of events on more than one computing system and scans these logs in an effort to determine the likely cause of various items of interest, events, or problems. These items of interest often include improper or frustrating behavior of a computer system, but may also include delightful or beneficial behaviors for which a user, group of users, company, service, or help desk seeks a cause. Once the likely source of the item of interest is found, a test may be performed to confirm the source of the problem and warning or corrective action taken.

    摘要翻译: 系统访问多个计算系统上的事件日志,并扫描这些日志,以确定各种兴趣,事件或问题的可能原因。 这些感兴趣的项目通常包括计算机系统的不正当或令人沮丧的行为,但也可能包括用户,用户组,公司,服务或帮助台寻求原因的令人愉快或有益的行为。 一旦找到感兴趣的项目的可能来源,可以进行测试来确认问题的根源,并采取警告或纠正措施。

    SYSTEMS AND METHODS FOR EVENT DETECTION
    6.
    发明申请
    SYSTEMS AND METHODS FOR EVENT DETECTION 审中-公开
    用于事件检测的系统和方法

    公开(公告)号:US20080276131A1

    公开(公告)日:2008-11-06

    申请号:US12177266

    申请日:2008-07-22

    IPC分类号: G06F11/00 G06F11/34

    摘要: A system accesses a log of events on more than one computing system and scans these logs in an effort to determine the likely cause of various items of interest, events, or problems. These items of interest often include improper or frustrating behavior of a computer system, but may also include delightful or beneficial behaviors for which a user, group of users, company, service, or help desk seeks a cause. Once the likely source of the item of interest is found, a test may be performed to confirm the source of the problem and warning or corrective action taken.

    摘要翻译: 系统访问多个计算系统上的事件日志,并扫描这些日志,以确定各种兴趣,事件或问题的可能原因。 这些感兴趣的项目通常包括计算机系统的不正当或令人沮丧的行为,但也可能包括用户,用户组,公司,服务或帮助台寻求原因的令人愉快或有益的行为。 一旦找到感兴趣的项目的可能来源,可以进行测试来确认问题的根源,并采取警告或纠正措施。

    Methods and Apparatus for Categorizing Computer System States for Use in Identifying Individual Computer Systems to Receive State-Dependent Maintenance
    7.
    发明申请
    Methods and Apparatus for Categorizing Computer System States for Use in Identifying Individual Computer Systems to Receive State-Dependent Maintenance 审中-公开
    将计算机系统国家分类用于识别个人计算机系统以接收国家依赖性维护的方法和装置

    公开(公告)号:US20080183864A1

    公开(公告)日:2008-07-31

    申请号:US12060913

    申请日:2008-04-02

    IPC分类号: G06F15/173

    CPC分类号: G06F8/60

    摘要: The present invention concerns methods and apparatus that categorize states of computer systems selected to receive state-dependent maintenance activities as a prelude to the performance of those maintenance activities. In methods and apparatus of the present invention, it is determined, for example, that a certain version of an application program operating in computer systems having a specific operating system will be updated. A signature corresponding to the combination of the application program and operating system is incorporated in a software agent. The software agent is designed to poll computer systems in order to identify targets drawn from a population of computer systems that have states corresponding to the signature incorporated in the software agent. All computer systems maintenance activity performed on them.

    摘要翻译: 本发明涉及将被选择接收状态依赖的维护活动的计算机系统的状态分类为执行那些维护活动的前奏的方法和装置。 在本发明的方法和装置中,例如,确定在具有特定操作系统的计算机系统中操作的某个版本的应用程序将被更新。 与应用程序和操作系统的组合相对应的签名被并入软件代理。 软件代理被设计为轮询计算机系统,以便识别从具有与包含在软件代理中的签名相对应的状态的计算机系统群体绘制的目标。 对其进行的所有计算机系统维护活动。

    Apparatus And Methods For Activity-Based Management Of Computer Systems
    9.
    发明申请
    Apparatus And Methods For Activity-Based Management Of Computer Systems 有权
    计算机系统基于活动管理的装置和方法

    公开(公告)号:US20120226898A1

    公开(公告)日:2012-09-06

    申请号:US13038501

    申请日:2011-03-02

    IPC分类号: G06F1/24

    CPC分类号: G06Q10/06 G06Q10/101

    摘要: Apparatus and methods are disclosed for performing computer system management on an activity basis. In one embodiment, computer-system-related items are associated with at least one activity to be performed using the computer system. Then, management procedures are established for the at least one activity. Next, when the computer system is used to perform the at least one activity, the computer-system-related items associated with the at least one activity are managed in accordance with the management procedures established for the at least one activity. In another embodiment, apparatus and methods monitor patterns of use of a computer system. Using information gathered during monitoring operations, activity models are formulated, and for each activity model a management plan is devised. After management plans have been devised for each activity model, the use of the computer system is monitored to identify actions being performed with the computer system. The identified actions are then compared with the activity models to determine which activity model best fits the identified actions. Management of computer-system-related items associated with the activity is then performed using the management plan associated with the activity model that best fits the actions being performed with the computer system.

    摘要翻译: 公开了用于在活动的基础上执行计算机系统管理的装置和方法。 在一个实施例中,计算机系统相关项目与要使用计算机系统执行的至少一个活动相关联。 然后,为至少一个活动建立管理程序。 接下来,当计算机系统用于执行至少一个活动时,与至少一个活动相关联的与计算机系统相关的项目根据为至少一个活动建立的管理程序进行管理。 在另一个实施例中,装置和方法监视计算机系统的使用模式。 使用监测操作收集的信息,制定活动模型,并为每个活动模型制定管理计划。 在为每个活动模型设计了管理计划之后,监视计算机系统的使用以识别用计算机系统执行的动作。 然后将识别的动作与活动模型进行比较,以确定哪个活动模式最适合所识别的动作。 然后使用与活动模型相关联的管理计划来执行与该活动相关联的与计算机系统有关的项目的管理,该计划系统相关项目最适合用计算机系统执行的动作。