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公开(公告)号：US08954374B2
公开(公告)日：2015-02-10
申请号：US12710895
申请日：2010-02-23
CPC分类号： G06N5/022
摘要： Techniques for creating and enabling access to a community-augmented map are provided. The techniques include uploading user-generated content about one or more locations on a map, processing the user-generated content about one or more locations on the map and storing the user-generated content about one or more locations on the map in an intelligent knowledgebase, applying one or more domain concepts from the intelligent knowledgebase to the user-generated content to infer one or more derivatives in connection with one or more locations in the map, and retrieving information of the one or more locations on the map from the intelligent knowledgebase to provide the map information as augmented metadata on the map.
摘要翻译： 提供了创建和启用访问社区扩展映射的技术。 这些技术包括上传关于地图上的一个或多个位置的用户生成的内容，处理关于地图上的一个或多个位置的用户生成的内容，以及在智能知识库中的地图上存储关于一个或多个位置的用户生成的内容 将来自智能知识库的一个或多个域概念应用于用户生成的内容以推断与地图中的一个或多个位置有关的一个或多个导数，以及从智能知识库中检索地图上的一个或多个位置的信息 以在地图上提供地图信息作为增强的元数据。
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公开(公告)号：US20110208689A1
公开(公告)日：2011-08-25
申请号：US12710895
申请日：2010-02-23
IPC分类号： G06N5/02 , G06F15/177 , H04W4/14
CPC分类号： G06N5/022
摘要： Techniques for creating and enabling access to a community-augmented map are provided. The techniques include uploading user-generated content about one or more locations on a map, processing the user-generated content about one or more locations on the map and storing the user-generated content about one or more locations on the map in an intelligent knowledgebase, applying one or more domain concepts from the intelligent knowledgebase to the user-generated content to infer one or more derivatives in connection with one or more locations in the map, and retrieving information of the one or more locations on the map from the intelligent knowledgebase to provide the map information as augmented metadata on the map.
摘要翻译： 提供了创建和启用访问社区增强地图的技术。 这些技术包括上传关于地图上的一个或多个位置的用户生成的内容，处理关于地图上的一个或多个位置的用户生成的内容，以及在智能知识库中的地图上存储关于一个或多个位置的用户生成的内容 将来自智能知识库的一个或多个域概念应用于用户生成的内容以推断与地图中的一个或多个位置有关的一个或多个导数，以及从智能知识库中检索地图上的一个或多个位置的信息 以在地图上提供地图信息作为增强的元数据。
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公开(公告)号：US20090138262A1
公开(公告)日：2009-05-28
申请号：US11946122
申请日：2007-11-28
申请人： Sheetal K. Agarwal , Dipanjan Chakraborty , Arun Kumar , Sougata Mukherjea , Amit Anil Nanavati , Nitendra Rajput
发明人： Sheetal K. Agarwal , Dipanjan Chakraborty , Arun Kumar , Sougata Mukherjea , Amit Anil Nanavati , Nitendra Rajput
IPC分类号： G10L15/26
CPC分类号： G06F17/30746 , G06F17/30749 , G10L15/26 , H04M3/4938 , H04M2201/40 , H04M2201/60
摘要： A method comprises crawling and indexing voice sites and storing results in an index; receiving a search request in voice from a user via a telephone; performing speech recognition on the voice search request and converting the request from voice to text; parsing the query; and performing a search on the index and ranking the search results. Search results may be filtered based on attributes such as location and context. Filtered search results may be presented to the user in categories to enable easy voice browsing of the search results by the user. Computer program code and systems are also provided.
摘要翻译： 一种方法包括对语音站点进行爬行和索引，并将结果存储在索引中; 通过电话从用户接收语音的搜索请求; 对语音搜索请求执行语音识别，并将请求从语音转换为文本; 解析查询; 并对索引执行搜索并对搜索结果排序。 搜索结果可能会根据位置和上下文等属性进行过滤。 过滤的搜索结果可以以类别呈现给用户，以便用户轻松地对搜索结果进行语音浏览。 还提供计算机程序代码和系统。
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公开(公告)号：US08046220B2
公开(公告)日：2011-10-25
申请号：US11946122
申请日：2007-11-28
申请人： Sheetal K. Agarwal , Dipanjan Chakraborty , Arun Kumar , Sougata Mukherjea , Amit Anil Nanavati , Nitendra Rajput
发明人： Sheetal K. Agarwal , Dipanjan Chakraborty , Arun Kumar , Sougata Mukherjea , Amit Anil Nanavati , Nitendra Rajput
IPC分类号： G10L15/26
CPC分类号： G06F17/30746 , G06F17/30749 , G10L15/26 , H04M3/4938 , H04M2201/40 , H04M2201/60
摘要： A method includes crawling and indexing voice sites and storing results in an index; receiving a search request in voice from a user via a telephone; performing speech recognition on the voice search request and converting the request from voice to text; parsing the query; and performing a search on the index and ranking the search results. Search results may be filtered based on attributes such as location and context. Filtered search results may be presented to the user in categories to enable easy voice browsing of the search results by the user. Computer program code and systems are also provided.
摘要翻译： 一种方法包括抓取和索引语音站点并将结果存储在索引中; 通过电话从用户接收语音的搜索请求; 对语音搜索请求执行语音识别，并将请求从语音转换为文本; 解析查询; 并对索引执行搜索并对搜索结果排序。 搜索结果可能会根据位置和上下文等属性进行过滤。 过滤的搜索结果可以以类别呈现给用户，以便用户轻松地对搜索结果进行语音浏览。 还提供计算机程序代码和系统。
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公开(公告)号：US20090238348A1
公开(公告)日：2009-09-24
申请号：US12051148
申请日：2008-03-19
CPC分类号： G10L15/265 , G10L15/26 , H04M3/4938 , H04M3/56 , H04M3/58 , H04M2201/40
摘要： A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.
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6.发明授权公开(公告)号：US08869032B2
公开(公告)日：2014-10-21
申请号：US12047535
申请日：2008-03-13
CPC分类号： H04M3/4938 , G06F3/165 , G06F3/167 , G10L15/26 , G10L15/265 , H04M3/56 , H04M3/58 , H04M2201/40 , H04R3/005 , Y10S715/978
摘要： A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.
摘要翻译： 提供了一种定义用于浏览多个语音站点的语音浏览器的方法，至少一些语音站点具有不同的电话号码，语音站点被配置为通过电话来访问，包括存储与由 语音用户; 并且提供前向和后退功能，包括响应于用户的命令将用户从一个语音站点传送到另一个语音站点。 还提供计算机程序代码和系统。
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公开(公告)号：US08867711B2
公开(公告)日：2014-10-21
申请号：US12051148
申请日：2008-03-19
CPC分类号： G10L15/265 , G10L15/26 , H04M3/4938 , H04M3/56 , H04M3/58 , H04M2201/40
摘要： A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.
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8.发明授权System and method for enabling voice driven interactions among multiple IVR's, constituting a voice workflow 失效用于在多个IVR之间启用语音驱动交互的系统和方法，构成语音工作流程公开(公告)号：US08041575B2
公开(公告)日：2011-10-18
申请号：US11946195
申请日：2007-11-28
IPC分类号： G10L11/00
摘要： A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems begins by receiving a telephone call from a user of a first IVR system to begin a transaction; and, automatically contacting, by the first IVR system, at least one additional IVR system. Specifically, the contacting of the additional IVR system includes assigning tasks to the additional IVR system. The tasks require input from the user and the additional IVR system is secure and separate from the first IVR system. Moreover, the tasks can include a transfer of currency and a transfer of local information.
摘要翻译： 一种用于启用多个交互式语音响应（IVR）系统之间的语音驱动交互的方法开始于从第一IVR系统的用户接收电话呼叫以开始交易; 并且通过第一IVR系统自动接触至少一个额外的IVR系统。 具体地，附加IVR系统的接触包括将任务分配给附加的IVR系统。 这些任务需要用户的输入，而额外的IVR系统与第一个IVR系统是安全的和分离的。 此外，这些任务可以包括货币的转移和本地信息的转移。
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9.发明申请公开(公告)号：US20090232287A1
公开(公告)日：2009-09-17
申请号：US12047535
申请日：2008-03-13
IPC分类号： H04M11/00
CPC分类号： H04M3/4938 , G06F3/165 , G06F3/167 , G10L15/26 , G10L15/265 , H04M3/56 , H04M3/58 , H04M2201/40 , H04R3/005 , Y10S715/978
摘要： A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.
摘要翻译： 提供了一种定义用于浏览多个语音站点的语音浏览器的方法，至少一些语音站点具有不同的电话号码，语音站点被配置为通过电话来访问，包括存储与由 语音用户; 并且提供前向和后退功能，包括响应于用户的命令将用户从一个语音站点传送到另一个语音站点。 还提供计算机程序代码和系统。
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10.发明申请SYSTEM AND METHOD FOR ENABLING VOICE DRIVEN INTERACTIONS AMONG MULTIPLE IVR'S, CONSTITUTING A VOICE WORKFLOW 失效在多个IVR中实现语音驱动交互的系统和方法，构成语音工作流公开(公告)号：US20090138269A1
公开(公告)日：2009-05-28
申请号：US11946195
申请日：2007-11-28
IPC分类号： G10L11/00
摘要： A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems begins by receiving a telephone call from a user of a first IVR system to begin a transaction; and, automatically contacting, by the first IVR system, at least one additional IVR system. Specifically, the contacting of the additional IVR system includes assigning tasks to the additional IVR system. The tasks require input from the user and the additional IVR system is secure and separate from the first IVR system. Moreover, the tasks can include a transfer of currency and a transfer of local information.
摘要翻译： 一种用于启用多个交互式语音响应（IVR）系统之间的语音驱动交互的方法开始于从第一IVR系统的用户接收电话呼叫以开始交易; 并且通过第一IVR系统自动接触至少一个额外的IVR系统。 具体地，附加IVR系统的接触包括将任务分配给附加的IVR系统。 这些任务需要用户的输入，而额外的IVR系统与第一个IVR系统是安全的和分离的。 此外，这些任务可以包括货币的转移和本地信息的转移。
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