-
公开(公告)号：US20230379275A1
公开(公告)日：2023-11-23
申请号：US18225987
申请日：2023-07-25
IPC分类号： H04L51/04 , H04L67/141 , H04L67/14 , H04L69/18 , G06F11/16 , H04L67/02 , G06F21/31 , G06F11/07 , H04L9/40 , H04L51/56 , H04L65/1104 , H04L51/066
CPC分类号： H04L51/04 , H04L67/141 , H04L67/14 , H04L69/18 , G06F11/1612 , H04L67/02 , G06F21/31 , G06F11/0787 , H04L63/08 , H04L51/56 , H04L65/1104 , H04L51/066 , H04L51/02
摘要： Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A first responder requests information and a response to the request for information is received as part of a conversation. A conversation identifier is used to store the conversation. Based on the conversation, the conversation is determined to stop and a second responder is identified. The conversation is then transferred to the second responder.
-
公开(公告)号：US20220360549A1
公开(公告)日：2022-11-10
申请号：US17868970
申请日：2022-07-20
IPC分类号： H04L51/04 , G06F11/16 , H04L51/066 , H04L67/02 , H04L67/14 , H04L67/141 , G06F21/31 , H04L9/40 , H04L69/18 , H04L65/1104 , H04L51/56 , G06F11/07
摘要： Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A request for information is sent to the web browser. A first communication as part of the first conversation is received from the user. A conversation identifier is identified and used to store the conversation of the first user. A request is received from a second, different, responder for the conversation. The conversation identifier is determined based on the request from the second responder. The request for information and first communication are retrieved from a persistent data store and sent to the second responder.
-
公开(公告)号：US20220272057A1
公开(公告)日：2022-08-25
申请号：US17740526
申请日：2022-05-10
IPC分类号： H04L51/04 , H04L67/141 , H04L67/14 , H04L69/18 , G06F11/16 , H04L67/02 , G06F21/31 , G06F11/07 , H04L9/40 , H04L51/56 , H04L65/1104 , H04L51/066
摘要： Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a first user. A request for information is sent, using a first active communication protocol, to the web browser. A first communication as part of the first conversation is received from the first user. A responder sends a communication to the first user. A first conversation identifier is identified and used to store the conversation of the first user. The responder sends a communication to a second user. A second active communication protocol is determined and used to send the communication. A second conversation identifier is identified and used to store the conversation of the second user.
-
公开(公告)号：US20230179549A1
公开(公告)日：2023-06-08
申请号：US17939730
申请日：2022-09-07
IPC分类号： H04L51/04 , H04L67/141 , H04L67/14 , H04L69/18 , G06F11/16 , H04L67/02 , G06F21/31 , G06F11/07 , H04L9/40 , H04L51/56 , H04L65/1104 , H04L51/066
CPC分类号： H04L51/04 , G06F11/0787 , G06F11/1612 , G06F21/31 , H04L51/56 , H04L51/066 , H04L63/08 , H04L65/1104 , H04L67/02 , H04L67/14 , H04L67/141 , H04L69/18 , H04L51/02
摘要： Methods, systems, and apparatuses, including computer programs encoded on computer-readable media, for receiving a first communication request, from a web browser of a user. A first responder requests information and a response to the request for information is received as part of a conversation. A conversation identifier is used to store the conversation. Based on the conversation, the conversation is determined to stop and a second responder is identified. The conversation is then transferred to the second responder.
-
-
-
搜索结果
4 条记录 (耗时 0.023 秒)
