公开(公告)号：US10574816B2

公开(公告)日：2020-02-25

申请号：US15941628

申请日：2018-03-30

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06N20/00 ,  G06Q10/06 ,  G06Q10/10 ,  H04M3/58 ,  G06F17/27 ,  G06F17/28 ,  H04M3/42 ,  H04M3/60 ,  G10L15/00 ,  G10L15/18 ,  G10L15/22 ,  G10L13/08 ,  G10L25/63

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US10289729B2

公开(公告)日：2019-05-14

申请号：US15073082

申请日：2016-03-17

Applicant: Google LLC

Inventor： Weizhao Wang ,  Monica Priya Garde ,  Justin Min ,  Jiarui Li ,  Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Matthew Streit Coursen

IPC: G06F17/30 ,  G09B7/06

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving data identifying contexts; selecting an initial set of questions based at least on the contexts; providing a respective representation of the questions of the initial set, for output; receiving data indicating a selection of a particular representation associated with a particular question of the initial set of questions; selecting a set of answers associated with the particular question; providing a respective representation of the answers of the set that are associated with the particular question, for output; receiving data indicating a selection of a particular representation associated with a particular answer of the set that are associated with the particular question; determining that an additional set of other questions is associated with the particular answer; and in response to the determining, providing a respective representation of the other questions of the additional set, for output.

公开(公告)号：US10542143B2

公开(公告)日：2020-01-21

申请号：US15621897

申请日：2017-06-13

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06N20/00 ,  G06Q10/06 ,  G06Q10/10 ,  H04M3/58 ,  G06F17/27 ,  G06F17/28 ,  H04M3/42 ,  H04M3/60 ,  G10L15/00 ,  G10L15/18 ,  G10L15/22 ,  G10L13/08 ,  G10L25/63

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US20190306314A1

公开(公告)日：2019-10-03

申请号：US16385444

申请日：2019-04-16

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06N20/00 ,  G06Q10/10 ,  H04M3/58 ,  G06F17/27 ,  G06Q10/06 ,  G10L15/22 ,  G10L15/18 ,  G10L15/00 ,  H04M3/60 ,  H04M3/42 ,  G06F17/28

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US20190258658A1

公开(公告)日：2019-08-22

申请号：US16398410

申请日：2019-04-30

Applicant: Google LLC

Inventor： Weizhao Wang ,  Monica Priya Garde ,  Justin Min ,  Jiarui Li ,  Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Matthew Streit Coursen

IPC: G06F16/332 ,  G06F16/9537 ,  G09B7/06 ,  G06F16/338 ,  G06F16/33 ,  G06F16/335 ,  G06F16/9535

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving data identifying contexts; selecting an initial set of questions based at least on the contexts; providing a respective representation of the questions of the initial set, for output; receiving data indicating a selection of a particular representation associated with a particular question of the initial set of questions; selecting a set of answers associated with the particular question; providing a respective representation of the answers of the set that are associated with the particular question, for output; receiving data indicating a selection of a particular representation associated with a particular answer of the set that are associated with the particular question; determining that an additional set of other questions is associated with the particular answer; and in response to the determining, providing a respective representation of the other questions of the additional set, for output.

公开(公告)号：US20180227418A1

公开(公告)日：2018-08-09

申请号：US15947447

申请日：2018-04-06

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan

IPC: H04M3/493 ,  H04M3/42 ,  H04M3/60 ,  G06F17/27 ,  G06F17/28

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US20210243300A1

公开(公告)日：2021-08-05

申请号：US17236781

申请日：2021-04-21

Applicant: GOOGLE LLC

Inventor： Eyal SEGALIS ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06F40/205 ,  G06F40/56 ,  G06N20/00 ,  G06Q10/06 ,  G06Q10/10 ,  G10L15/00 ,  G10L15/18 ,  G10L15/22 ,  H04M3/42 ,  H04M3/58 ,  H04M3/60 ,  G06F40/20

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US10917522B2

公开(公告)日：2021-02-09

申请号：US16385444

申请日：2019-04-16

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06N20/00 ,  G06Q10/06 ,  G06Q10/10 ,  G06F40/20 ,  G06F40/56 ,  G06F40/205 ,  H04M3/58 ,  H04M3/42 ,  H04M3/60 ,  G10L15/00 ,  G10L15/18 ,  G10L15/22 ,  G10L13/08 ,  G10L25/63

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US10887461B2

公开(公告)日：2021-01-05

申请号：US16385444

申请日：2019-04-16

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06N20/00 ,  G06Q10/06 ,  G06Q10/10 ,  G06F40/20 ,  G06F40/56 ,  G06F40/205 ,  H04M3/58 ,  H04M3/42 ,  H04M3/60 ,  G10L15/00 ,  G10L15/18 ,  G10L15/22 ,  G10L13/08 ,  G10L25/63

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

公开(公告)号：US10827064B2

公开(公告)日：2020-11-03

申请号：US16386682

申请日：2019-04-17

Applicant: Google LLC

Inventor： Eyal Segalis ,  Daniel Walevski ,  Yaniv Leviathan ,  Yossi Matias

IPC: H04M3/493 ,  G06Q10/10 ,  H04M3/58 ,  G06Q10/06 ,  G10L15/22 ,  G10L15/18 ,  G10L15/00 ,  H04M3/60 ,  H04M3/42 ,  G06N20/00 ,  G06F40/20 ,  G06F40/56 ,  G06F40/205 ,  G10L13/08 ,  G10L25/63 ,  G10L25/87 ,  G10L15/26

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.