公开(公告)号：US20150302323A1

公开(公告)日：2015-10-22

申请号：US14255005

申请日：2014-04-17

Applicant: General Electric Company

Inventor： PAUL CONNOLLY

IPC: G06Q10/06

CPC classification number: G06Q10/0633

Abstract: A method (e.g., for increasing the efficiency of a mission) includes tracking, with an electronic locating device, movements of an operator while the operator is performing a sequential series of tasks in a first order to complete a mission, examining the movements of the operator and completion of the tasks in the first order with one or more computer processors to determine if the tasks can be completed in a more efficient order than the first order, determining a different, second order of the tasks that is more efficient than the first order in which the tasks were completed when the movements of the operator were tracked, and generating a presentation of the second order of the tasks for display on an electronic mobile device during another performance of the tasks.

Abstract translation: 一种用于提高任务效率的方法（例如，用于提高任务的效率）包括利用电子定位装置跟踪操作员的运动，同时操作者以第一顺序执行一系列连续的任务来完成任务，检查 操作者和使用一个或多个计算机处理器完成第一顺序的任务，以确定是否可以以比第一顺序更有效的顺序完成任务，确定比第一次更有效的任务的不同的第二阶 跟踪操作者的动作时完成任务的顺序，以及在另一次执行任务期间，在电子移动设备上生成用于在电子移动设备上显示的任务的第二顺序的呈现。

公开(公告)号：US20150066286A1

公开(公告)日：2015-03-05

申请号：US14445099

申请日：2014-07-29

Applicant: General Electric Company

Inventor： PAUL CONNOLLY ,  GINA TROMBLEY ,  BRANDI WOOD

IPC: G01M17/00

CPC classification number: G06Q10/00 ,  G06Q10/20 ,  G06Q30/016

Abstract: A system and method for remotely supporting users includes receiving identification information of a potential problem with a remotely located equipment from a user and responding to receiving the identification information by providing a recommended work scope to the user. The recommended work scope includes a recommended series of actions to perform to at least one of repair or replace a component subsystem and an instructional representation for display on a mobile device. The first instructional representation both illustrates the series of actions to perform and includes at least one annotation to represent an alert to the user that is related to the action being illustrated. The first instructional representation includes images, videos, and/or a combination thereof that are displayed on the mobile device to guide the user through the recommended work scope.

Abstract translation: 用于远程支持用户的系统和方法包括从用户接收远程设备的潜在问题的识别信息，并通过向用户提供推荐的工作范围来响应于接收到标识信息。 推荐的工作范围包括一系列建议的操作，以执行至少一个维修或更换组件子系统以及用于在移动设备上显示的教学表示。 第一指导表示都说明了要执行的一系列动作，并且包括至少一个注释，以向用户表示与正在示出的动作有关的警报。 第一指导表示包括在移动设备上显示的图像，视频和/或其组合，以引导用户通过推荐的工作范围。

公开(公告)号：US20140330605A1

公开(公告)日：2014-11-06

申请号：US14242941

申请日：2014-04-02

Applicant: General Electric Company

Inventor： PAUL CONNOLLY ,  AARON MITTI ,  MARTIN PAGET

IPC: G06Q10/06

CPC classification number: G06Q10/063116

Abstract: A method includes calculating a labor shortfall for completion of a set of tasks within a designated time period. The labor shortfall represents a difference between a required workforce that is needed to complete the tasks and an amount of available workforce. The available workforce personnel are subject to workforce constraints on how long the workforce personnel can work. The method also includes visually presenting an indication of the labor shortfall and automatically generating communication signals for available workforce personnel and/or additional workforce personnel. The communication signals request additional work on the set of tasks by the at least one of the available workforce personnel or the additional workforce personnel in excess of the one or more workforce constraints.

Abstract translation: 一种方法包括计算在指定时间段内完成一组任务的人力短缺。 劳动力短缺代表完成任务所需的劳动力与可用劳动力的数量之间的差异。 现有的劳动力人员在劳动力人员可以工作多长时间内受到劳动力限制。 该方法还包括在视觉上呈现劳动力不足的指示并且自动产生可用的劳动力人员和/或额外劳动力人员的通信信号。 通信信号要求由可用劳动力人员中的至少一个或超过一个或多个劳动力约束的附加劳动力人员的一组任务的附加工作。

公开(公告)号：US20140330604A1

公开(公告)日：2014-11-06

申请号：US14264290

申请日：2014-04-29

Applicant: General Electric Company

Inventor： PAUL CONNOLLY ,  AARON MITTI ,  MARTIN PAGET

IPC: G06Q10/06

CPC classification number: G06Q10/06316 ,  G06Q10/063114

Abstract: A method for assisting operators performing tasks on assets includes remotely monitoring locations of mobile electronic devices associated with performance of tasks on one or more assets by the operators, remotely monitoring progress of completion of the tasks, and, based on at least one of the locations that are monitored or the progress of completion of the tasks, at least one of: altering an order in which the tasks are to be completed to reduce at least one of a completion time or completion cost of the tasks, communicatively coupling the mobile electronic devices with one or more expert personnel to assist the operators in completing the tasks, or generating a visual presentation on at least one of the mobile electronic devices that illustrates at least one of progress or problems with completion of the tasks.

Abstract translation: 用于协助操作员执行资产的操作的方法包括：远程监控与操作者在一个或多个资产上执行任务相关联的移动电子设备的位置，远程监视完成任务的进度，以及基于至少一个位置 被监视的任务或完成任务的进展至少是以下之一：改变任务完成的顺序以减少任务的完成时间或完成成本中的至少一个，将移动电子设备 与一个或多个专家人员一起协助操作者完成任务，或者在至少一个移动电子设备上产生示出任务完成中的至少一个进展或问题的可视呈现。