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    Automatic delivery of customer assistance at physical locations
    2.
    发明授权
    Automatic delivery of customer assistance at physical locations 有权

    公开(公告)号：US10380595B2

    公开(公告)日：2019-08-13

    申请号：US14989559

    申请日：2016-01-06

    Applicant: Google LLC

    Inventor： Sriram Bhargav Karnati ,  Varun Soundararajan ,  Amit Agarwal

    IPC: G06Q20/40 ,  G06Q20/32 ,  G06Q30/02

    Abstract: A system is described that identifies, based on contextual information associated with a device that is located at a physical location associated with a merchant, a product that a user of the device is at the physical location to purchase. The system executes an autonomous search query for product information that is predicted to assist the user in completing a purchase of the product, from the merchant, at the physical location. The system sends the product information to the device, and for subsequent output. The system determines whether a degree of likelihood that the user will complete the purchase in response to receiving the product information satisfies a likelihood threshold, if not, the system executes a remote assistance module accessed by the device to provide a virtual environment in which a human provides additional information that the user needs to complete the purchase.

    Mobile delivery receptacle
    3.
    发明授权
    Mobile delivery receptacle 有权

    公开(公告)号：US10748106B2

    公开(公告)日：2020-08-18

    申请号：US15705256

    申请日：2017-09-14

    Applicant: Google LLC

    Inventor： Varun Soundararajan ,  Anurag Agrawal

    IPC: G06Q10/08

    Abstract: Improving automated package delivery to mobile delivery receptacles to allow accurate and reliable package deliveries comprises a delivery receptacle for an automated package delivery via an unmanned aerial delivery device. The delivery receptacle is notified of a pending delivery and travels to a receiving location. The delivery receptacle emits infrared (“IR”) beacons from one or more IR beacon transmitters. An aerial delivery device detects the IR beacon and uses the beacons to navigate to the delivery receptacle. The delivery receptacle receives IR beacon responses from the aerial delivery device and continually or periodically directs the IR beacons in the direction of the aerial delivery device. The aerial delivery device deposits the package in the delivery receptacle. After receiving the package, the delivery receptacle transports the package to a secure location, such as into a garage.

    AUTOMATIC DELIVERY OF CUSTOMER ASSISTANCE AT PHYSICAL LOCATIONS
    4.
    发明申请
    AUTOMATIC DELIVERY OF CUSTOMER ASSISTANCE AT PHYSICAL LOCATIONS 审中-公开

    公开(公告)号：US20190325444A1

    公开(公告)日：2019-10-24

    申请号：US16459031

    申请日：2019-07-01

    Applicant: Google LLC

    Inventor： Sriram Bhargav Karnati ,  Varun Soundararajan ,  Amit Agarwal

    IPC: G06Q20/40 ,  G06Q30/02 ,  G06Q20/32

    Abstract: A system is described that identifies, based on contextual information associated with a device that is located at a physical location associated with a merchant, a product that a user of the device is at the physical location to purchase. The system executes an autonomous search query for product information that is predicted to assist the user in completing a purchase of the product, from the merchant, at the physical location. The system sends the product information to the device, and for subsequent output. The system determines whether a degree of likelihood that the user will complete the purchase in response to receiving the product information satisfies a likelihood threshold, if not, the system executes a remote assistance module accessed by the device to provide a virtual environment in which a human provides additional information that the user needs to complete the purchase.

    Web-Based Data Extraction and Linkage
    5.
    发明申请
    Web-Based Data Extraction and Linkage 有权

    公开(公告)号：US20250165548A1

    公开(公告)日：2025-05-22

    申请号：US19029562

    申请日：2025-01-17

    Applicant: Google LLC

    Inventor： Varun Soundararajan ,  Anshul Kothari ,  Anurag Agrawal

    IPC: G06F16/955 ,  G06F16/95 ,  G06F16/9535 ,  G06F18/2113 ,  G06Q30/00 ,  G06Q30/0241

    Abstract: Systems and methods for automatically extracting a plurality of contact information from a resource, calculating prominence scores of each contact information, and associating a selected contact information with a content item are provided. A content item and a uniform resource locator are received from a content provider. A resource identified by the uniform resource locator is loaded. A plurality of contact information is detected from the loaded resource. For each of the detected contact information, a prominence score is calculated. One of the plurality of contact information is selected based on the calculated prominence scores. The selected contact information is associated with the content item.

    Network Based Data Traffic Latency Reduction
    6.
    发明申请
    Network Based Data Traffic Latency Reduction 有权

    公开(公告)号：US20250039114A1

    公开(公告)日：2025-01-30

    申请号：US18911005

    申请日：2024-10-09

    Applicant: GOOGLE LLC

    Inventor： Gaurav Ravindra Bhaya ,  Amit Agarwal ,  Varun Soundararajan

    IPC: H04L51/212 ,  H04L41/5003 ,  H04L43/10 ,  H04L51/046 ,  H04L67/10 ,  H04L67/53 ,  H04L67/56 ,  H04L67/561

    Abstract: The present disclosure is directed to a technique for reduction of latency in network traffic data transmissions. The method includes: parsing an online document to determine a messaging identifier used to communicate over an asynchronous network-based communication channel between a computing device and a content provider device; pinging, via the asynchronous network-based communication channel, the content provider device corresponding to the messaging identifier; receiving, from the content provider device, a response to the pinging; verifying, based on the response, whether the content provider device is operational to receive electronic messages over the asynchronous network-based communication channel; and authorizing, responsive to verification of the content provider device, a content generator component to insert the messaging identifier in one or more instances of an online content item.

    System and method for providing and managing third party content with call functionality
    8.
    发明授权
    System and method for providing and managing third party content with call functionality 有权

    公开(公告)号：US11115529B2

    公开(公告)日：2021-09-07

    申请号：US16714586

    申请日：2019-12-13

    Applicant: Google LLC

    Inventor： Amit Agarwal ,  Varun Soundararajan ,  Gaurav Bhaya

    IPC: G06Q30/02 ,  H04M3/436 ,  H04M3/42 ,  H04M3/51 ,  H04M3/493

    Abstract: Systems and methods for implementing an online content item campaign with selective call functionality can include a processor determining a rendering frequency of instances of a third-party content item for rendering with a call icon, based on a resource of the third-party content provider. The processor can provide a first instance of the content item for rendering with the call icon in accordance with the rendering frequency of instances. A call bridge device can receive a call from the client computing device upon actuation of the call icon, direct the call to a phone number of the third-party content provider, and determine a parameter of the call. The processor can adjust the rendering frequency of instances based on the parameter of the call and provide instances of the content item for display by client computing devices with the call icon in accordance with the adjusted rendering frequency of instances.

    WEB-BASED DATA EXTRACTION AND LINKAGE
    10.
    发明申请
    WEB-BASED DATA EXTRACTION AND LINKAGE 有权

    公开(公告)号：US20210166062A1

    公开(公告)日：2021-06-03

    申请号：US17176937

    申请日：2021-02-16

    Applicant: Google LLC

    Inventor： Varun Soundararajan ,  Anshul Kothari ,  Anurag Agrawal

    IPC: G06K9/62 ,  G06Q30/02 ,  G06F16/9535 ,  G06F16/95 ,  G06F16/955 ,  G06Q30/00

    Abstract: Systems and methods for automatically extracting a plurality of contact information from a resource, calculating prominence scores of each contact information, and associating a selected contact information with a content item are provided. A content item and a uniform resource locator are received from a content provider. A resource identified by the uniform resource locator is loaded. A plurality of contact information is detected from the loaded resource. For each of the detected contact information, a prominence score is calculated. One of the plurality of contact information is selected based on the calculated prominence scores. The selected contact information is associated with the content item.

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