公开(公告)号：US10970158B2

公开(公告)日：2021-04-06

申请号：US16545096

申请日：2019-08-20

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Hernan A. Cunico ,  Jonathan Dunne ,  Jeremiah O'Connor ,  Asima Silva

IPC: G06F11/00 ,  G06F11/07 ,  G06F3/01 ,  G06F3/023 ,  G06F3/033

Abstract: A method and system for performing a root cause analysis. A central processing unit (CPU) tracks a focal point of a user's eye gaze. The CPU correlates the focal point of the user's eye gaze to a viewing position of a display device displaying a file that includes event data being viewed by the user. The CPU identifies, as a function of the viewing position, events of interest in the event data and an amount of time that the event data is viewed by the user. The CPU outputs, as a function of a linear regression model, an interest score pertaining to one or more events of interest that were previously identified as a function of the user's eye gaze. The interest score is a probability of each identified event of interest being a root cause of a defect.

公开(公告)号：US10904188B2

公开(公告)日：2021-01-26

申请号：US15195535

申请日：2016-06-28

Applicant: International Business Machines Corporation

Inventor： Jonathan F. Brunn ,  Asima Silva

IPC: H04L12/58 ,  H04L29/08 ,  H04L12/725

Abstract: A current sharing, in a system by a first user, of first content with at least one other user can be detected. A navigation path data structure indicating at least one navigation path from a second content to the first content within a network environment can be automatically determined. Responsive to determining the navigation path data structure indicating the at least one navigation path from the second content to the first content within the network environment, performance of at least one action can be automatically initiated based on the determined navigation path data structure.

公开(公告)号：US10887272B2

公开(公告)日：2021-01-05

申请号：US16777797

申请日：2020-01-30

Applicant: International Business Machines Corporation

Inventor： Hernan A. Cunico ,  Asima Silva

IPC: G06F15/16 ,  H04L12/58 ,  G06K9/00

Abstract: Content of an electronic message can be presented to a recipient of the electronic messaging. At least one visible user gesture made by the recipient while reviewing the content can be identified using an image capture device. Based on the visible user gesture(s), at least one sentiment of the recipient while reviewing the content can be determined. At least one response indicator can be selected to represent the sentiment(s) of the recipient while reviewing the content. Each response indicator can include a predefined graphic. The response indicator(s) can be inserted into electronic message.

公开(公告)号：US10693824B2

公开(公告)日：2020-06-23

申请号：US15265831

申请日：2016-09-14

Applicant: International Business Machines Corporation

Inventor： Asima Silva ,  Darian C. S. Springer

IPC: H04L12/58 ,  H04L29/06 ,  H04L29/08 ,  H04L12/18

Abstract: Disclosed aspects relate to electronic meeting management. A first attentiveness factor may be detected for a first user at a first time by a meeting management engine with respect to an electronic meeting. A second attentiveness factor may be detected for the first user at a second time by the meeting management engine with respect to the electronic meeting. The second time may be subsequent to the first time, and the second attentiveness factor may differ from the first attentiveness factor. A set of meeting data for the electronic meeting may be captured between the first time and the second time. Based on the set of meeting data, the meeting management engine may determine a set of content summary data for the electronic meeting between the first time and the second time in an automated fashion. The set of content summary data may be provided to the first user.

公开(公告)号：US10671371B2

公开(公告)日：2020-06-02

申请号：US16005957

申请日：2018-06-12

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Liam S. Harpur ,  John Rice ,  Asima Silva

IPC: G06F9/44 ,  G06F8/65 ,  H04L29/08 ,  G06F16/23

Abstract: The method, computer program product and computer system may include a computing device which may receive a copy of a master digital, which may include metadata, file from a server. The computing device may analyze the metadata of the master digital file for a pattern of updates initiated by one or more users using one or more computing devices. The computing device may generate a file update prediction for discouraging use of an outdated version of the master digital file. The file update prediction may indicate an estimation for when the master digital file is likely to be updated based on the pattern of updates. The computing device may generate an alert for display offline on a user interface. The alert may indicate the estimation for when the master digital will be updated by the one or more users.

公开(公告)号：US10607166B2

公开(公告)日：2020-03-31

申请号：US14812453

申请日：2015-07-29

Applicant: International Business Machines Corporation

Inventor： Hernan A. Cunico ,  Asima Silva

IPC: G06Q10/06 ,  H04L29/08 ,  H04L12/58 ,  H04W4/08 ,  H04L12/26

Abstract: Electronic communications of team members of a team are monitored over time. Individual repeating patterns of interactions between team members and associated repeating subject matter topics of the interactions are identified. The identified individual repeating patterns and the associated repeating subject matter topics of the interactions are aggregated into a set of group interaction patterns of the team. Routine availability of a team member for additional interactions is determined in accordance with the set of group interaction patterns of the team.

公开(公告)号：US10588020B2

公开(公告)日：2020-03-10

申请号：US16205958

申请日：2018-11-30

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Lisa M. W. Bradley ,  Jonathan Dunne ,  Liam Harpur ,  Asima Silva

IPC: H04W12/08 ,  H04M1/67

Abstract: Systems and methods for securing access to a mobile device are disclosed. A method includes: transmitting, by a computer device, a tone to a surface of an object; detecting, by the computer device, a frequency response from the object based on the transmitted tone; determining, by the computer device, that the detected frequency response from the surface of the object conforms to a stored frequency response; and unlocking, by the computer device, the computer device based on the determining.

公开(公告)号：US10574602B2

公开(公告)日：2020-02-25

申请号：US16218405

申请日：2018-12-12

Applicant: International Business Machines Corporation

Inventor： Hernan A. Cunico ,  Asima Silva

IPC: H04L12/58 ,  H04L29/08 ,  H04W4/12

Abstract: Predicting and notifying availability status of a user may include determining, using a processor, an availability status of a user according to historical data for the user and automatically updating the availability status of the user using the processor.

公开(公告)号：US10565272B2

公开(公告)日：2020-02-18

申请号：US14923055

申请日：2015-10-26

Applicant: International Business Machines Corporation

Inventor： Jonathan F. Brunn ,  Jeffrey R. Hoy ,  Marit L. Imsdahl ,  Asima Silva

IPC: G06F16/9535 ,  G06F16/2457

Abstract: Adjusting system actions based on an absence of relationship acceptance may include detecting absence of connection acceptance by one or more first users in a computer-implemented social networking system. Patterns of the absence of connection acceptance of the one or more first users may be correlated. Users with common patterns of absence of connection acceptance may be clustered into a cluster of users. Absence of connection acceptance by a second user may be detected. Responsive to determining that a pattern of the absence of connection acceptance associated with the second user matches with the common patterns, a profile associated with the second user may be updated according to a template profile associated with the cluster. System actions of the social networking system may be activated for the second user based on the profile updated according to the template profile.

公开(公告)号：US10540596B2

公开(公告)日：2020-01-21

申请号：US16180763

申请日：2018-11-05

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Paul R. Bastide ,  Kulvir S. Bhogal ,  Jeffrey R. Hoy ,  Asima Silva

IPC: G06N5/04 ,  H04L12/58 ,  G06F16/245 ,  G06F16/33 ,  G06F16/901 ,  G06F16/9535 ,  G06F3/0482 ,  G06F17/27

Abstract: A method for conversation branching may include storing a plurality of messages communicated in an online conversation and generating a fingerprint for each message. The fingerprint for each message may be stored in a lookup table. The method may also include detecting a new message from one of the users and processing the new message to generate an artifact that correlates to the new message. The lookup table may be queried using the artifact to determine a similarity between the new message and each of the stored messages. One or more proposed reply messages to the new message may be generated for branching the online conversation to a new conversation point that corresponds to a selected one of the one or more proposed reply messages. The one or more proposed reply messages are based on one of the stored messages that has a closest similarity to the new message.