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Patent Agency Ranking
公开(公告)号：US20220215328A1
公开(公告)日：2022-07-07
申请号：US17143524
申请日：2021-01-07
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Yang Chen , Li Cao , Ya Ju Yan , Zhou Kun , Li Hong Qi , Xiao Juan Chen
Abstract: An automated method for determining a complexity of a task. The method includes extracting data from the plurality of historical support tickets to generate training data. The method trains a complexity model to predict a complexity value of a task associated with a support ticket using the training data. The method predicts, using the complexity model, the complexity value of a new task associated with a new support ticket.
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公开(公告)号：US11501225B2
公开(公告)日：2022-11-15
申请号：US17143524
申请日：2021-01-07
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Yang Chen , Li Cao , Ya Ju Yan , Zhou Kun , Li Hong Qi , Xiao Juan Chen
Abstract: An automated method for determining a complexity of a task. The method includes extracting data from the plurality of historical support tickets to generate training data. The method trains a complexity model to predict a complexity value of a task associated with a support ticket using the training data. The method predicts, using the complexity model, the complexity value of a new task associated with a new support ticket.
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公开(公告)号：US20160366568A1
公开(公告)日：2016-12-15
申请号：US14737597
申请日：2015-06-12
Applicant: International Business Machines Corporation
Inventor： Xiao Feng Ji , Ya Ju Yan , Xin Che , Li Bo Zhang
Abstract: A method for navigating is provided. The method comprises, in response to input on user equipment of a first member of a group who is travelling to a destination, one or more processors acquiring current position information of the user equipment of the first member. The method further includes one or more processors sending a first message to a server. The first message includes the current position information indicating an area where the first member was when the first message was sent. The first message is for directing a member of the group, who receives the first message when passing the area, to the same destination as the first member.
Abstract translation: 提供了导航的方法。 该方法包括响应于正在旅行到目的地的组中的第一成员的用户设备上的输入，获取第一成员的用户设备的当前位置信息的一个或多个处理器。 该方法还包括一个或多个处理器向服务器发送第一消息。 第一个消息包括当前位置信息，指示第一个成员在发送第一个消息时的区域。 第一条消息是指定通过该区域时收到第一条消息的组的成员到与第一个成员相同的目的地。
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公开(公告)号：US20200249809A1
公开(公告)日：2020-08-06
申请号：US16267984
申请日：2019-02-05
Applicant: International Business Machines Corporation
Inventor： Yin Xia , Dong Chen , Huai Ying Xia , Ya Ju Yan , Li Hong Qi , Zhou Kun
IPC: G06F3/0485 , G06F3/0481
Abstract: Embodiments of the present invention include computer-implemented methods, computer systems, and computer program products for displaying messages based on categories. According to an embodiment, a computer-implemented method comprises: receiving, by a device operatively coupled to one or more processors, a request for displaying messages for a user based on categories; calculating, by the device, an importance score of each of the messages to the user; classifying, by the device, the messages into the categories based on calculated importance scores of the messages; and displaying, by the device, the messages for the user based on the categories.
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公开(公告)号：US09622050B2
公开(公告)日：2017-04-11
申请号：US14737597
申请日：2015-06-12
Applicant: International Business Machines Corporation
Inventor： Xiao Feng Ji , Ya Ju Yan , Xin Che , Li Bo Zhang
Abstract: A method for navigating is provided. The method comprises, in response to input on user equipment of a first member of a group who is travelling to a destination, one or more processors acquiring current position information of the user equipment of the first member. The method further includes one or more processors sending a first message to a server. The first message includes the current position information indicating an area where the first member was when the first message was sent. The first message is for directing a member of the group, who receives the first message when passing the area, to the same destination as the first member.
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