Method and apparatus for correlation of data sources in a Voice over Internet Protocol network
    2.
    发明授权
    Method and apparatus for correlation of data sources in a Voice over Internet Protocol network 有权
    用于在因特网协议网络中的数据源相关的方法和装置

    公开(公告)号:US08792482B2

    公开(公告)日:2014-07-29

    申请号:US12331029

    申请日:2008-12-09

    IPC分类号: H04L12/66 H04M15/00

    CPC分类号: H04L12/66

    摘要: In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.

    摘要翻译: 在一个实施例中,一种用于管理IP语音(VoIP)网络的方法包括从第一个网络性能管理数据源收集第一组数据,第一组数据中的每个数据项对应于使用VoIP进行的呼叫 网络; 从第二网络性能管理数据源收集第二组数据,所述第二组数据中的每个数据项对应于使用所述VoIP网络进行的呼叫并且具有与所述第一组数据不同的类型; 将第一组数据和第二组数据相关联,使得来自第一组数据的数据项与来自通过VoIP网络进行的公共呼叫的第二组数据的数据项相匹配; 并输出基于相关性能的报告。

    METHOD AND APPARATUS FOR CORRELATION OF DATA SOURCES IN A VOICE OVER INTERNET PROTOCOL NETWORK
    3.
    发明申请
    METHOD AND APPARATUS FOR CORRELATION OF DATA SOURCES IN A VOICE OVER INTERNET PROTOCOL NETWORK 有权
    用于通过互联网协议网络在语音中数据源相关的方法和装置

    公开(公告)号:US20100142514A1

    公开(公告)日:2010-06-10

    申请号:US12331029

    申请日:2008-12-09

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.

    摘要翻译: 在一个实施例中,一种用于管理IP语音(VoIP)网络的方法包括从第一个网络性能管理数据源收集第一组数据,第一组数据中的每个数据项对应于使用VoIP进行的呼叫 网络; 从第二网络性能管理数据源收集第二组数据,所述第二组数据中的每个数据项对应于使用所述VoIP网络进行的呼叫并且具有与所述第一组数据不同的类型; 将第一组数据和第二组数据相关联,使得来自第一组数据的数据项与来自通过VoIP网络进行的公共呼叫的第二组数据的数据项相匹配; 并输出基于相关性能的报告。

    APPARATUS AND METHOD FOR MANAGING PRIORITY COMMUNICATION
    6.
    发明申请
    APPARATUS AND METHOD FOR MANAGING PRIORITY COMMUNICATION 有权
    用于管理优先通信的装置和方法

    公开(公告)号:US20100054437A1

    公开(公告)日:2010-03-04

    申请号:US12198722

    申请日:2008-08-26

    IPC分类号: H04M15/00 H04M11/04

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to obtain billing data associated with a plurality of calls over a Voice Over Internet Protocol network, determine special service calls being made based on the billing data, monitor for the special service calls being associated with at least one of one calling number or one network node, and determine an undesired condition based at least in part on the special service calls being made from the one calling number or through the one network node exceeding a threshold. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如具有控制器的服务器,该控制器通过互联网协议语音网络获得与多个呼叫相关联的计费数据,确定基于计费数据进行的特殊服务呼叫, 监视与一个呼叫号码或一个网络节点中的至少一个相关联的特殊服务呼叫,并且至少部分地基于从一个呼叫号码进行的特殊服务呼叫或通过一个网络节点超过 一个门槛。 公开了其他实施例。

    Method and apparatus for assuring voice over internet protocol service
    7.
    发明授权
    Method and apparatus for assuring voice over internet protocol service 有权
    用于确保网络语音协议服务的方法和装置

    公开(公告)号:US08976783B2

    公开(公告)日:2015-03-10

    申请号:US11960367

    申请日:2007-12-19

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).

    摘要翻译: 在一个实施例中,本发明是一种用于确保基于因特网协议语音服务的方法和装置。 在一个实施例中,用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台,用于根据所收集的性能管理来检测至少一个异常事件 数据和用于报告在互联网语音协议网络上的流量的数量,以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

    METHOD AND APPARATUS FOR ASSURING VOICE OVER INTERNET PROTOCOL SERVICE
    8.
    发明申请
    METHOD AND APPARATUS FOR ASSURING VOICE OVER INTERNET PROTOCOL SERVICE 有权
    通过互联网协议服务确保语音的方法和装置

    公开(公告)号:US20090161657A1

    公开(公告)日:2009-06-25

    申请号:US11960367

    申请日:2007-12-19

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).

    摘要翻译: 在一个实施例中,本发明是一种用于确保基于因特网协议语音服务的方法和装置。 在一个实施例中,用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台,用于根据所收集的性能管理来检测至少一个异常事件 数据和用于报告在互联网语音协议网络上的流量的数量,以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

    Methods, Computer Program Products, And Systems For Managing Voice Over Internet Protocol (VOIP) Network Elements
    9.
    发明申请
    Methods, Computer Program Products, And Systems For Managing Voice Over Internet Protocol (VOIP) Network Elements 失效
    方法,计算机程序产品和用于管理互联网协议(VOIP)网络元素的系统

    公开(公告)号:US20120328083A1

    公开(公告)日:2012-12-27

    申请号:US13596378

    申请日:2012-08-28

    IPC分类号: H04M3/22 H04M11/00

    摘要: Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The received CDRs including disconnect cause codes and telephone call correlation identifiers. The received CDRs are correlated to telephone calls based on the telephone call correlation identifiers. Two CDR records are associated with the same telephone call when their telephone call correlation identifiers are the same. A master correlated CDR is created for each telephone call. The creating includes assigning a correlated disconnect cause code and classifying the telephone call. The assigning and classifying are responsive to the received CDRs associated with the telephone call. The master correlated CDR includes the correlated disconnect cause code and the telephone call classification. A threshold crossing alert (TCA) is generated in response to a threshold for the correlated disconnect cause code being reached.

    摘要翻译: 提供了方法,计算机程序产品和用于管理VoIP网元的系统。 方法包括从多个网络元件接收呼叫详细记录(CDR)。 所接收的CDR包括断开原因代码和电话呼叫相关标识符。 所接收的CDR与基于电话呼叫相关标识符的电话呼叫相关。 当他们的电话呼叫相关标识符相同时,两个CDR记录与相同的电话呼叫相关联。 为每个电话呼叫创建主相关的CDR。 创建包括分配相关的断开连接原因码并对电话呼叫进行分类。 分配和分类响应于与电话呼叫相关联的所接收的CDR。 主相关CDR包括相关的断开原因代码和电话呼叫分类。 响应于达到的相关联的断开原因代码的阈值产生阈值交叉警报(TCA)。

    Method, system, and computer program product, for correlating special service impacting events
    10.
    发明授权
    Method, system, and computer program product, for correlating special service impacting events 有权
    方法,系统和计算机程序产品,用于关联特殊服务影响事件

    公开(公告)号:US08576724B2

    公开(公告)日:2013-11-05

    申请号:US12625146

    申请日:2009-11-24

    IPC分类号: H04L12/26

    CPC分类号: H04L41/0631

    摘要: Special service impacting events in an IP network are collected and correlated. Real-time data representing occurrence of trunk group events impacting special services in trunk groups that are in service is collected, along with call detail records recorded by network elements representing occurrence of call events impacting special services and performance measurements of network elements representing occurrence of events affecting performance of the network elements impacting the special services. The collected real-time data representing occurrence of trunk group events, collected call detail record and collected performance measurements are correlated, and alarms are generated based on the correlated data.

    摘要翻译: 收集和相互关联IP网络中的特殊服务影响事件。 收集表示影响正在服务的中继线群中的特殊业务的中继组事件的实时数据,以及表示发生影响特殊业务的呼叫事件的网络元素记录的呼叫详细记录以及表示事件发生的网络元件的性能测量 影响影响特殊服务的网络元素的性能。 所收集的实时数据代表中继群事件的发生,收集的呼叫详细记录和收集的性能测量结果相关,并根据相关数据生成报警。